Based on 9 User Reviews
I have worn Widex hearing aids for my last few pairs and so am used to the sound quality. Tried other brands (several) and just was not happy. I bought the Dream 330s in 2013 when they first came out, and wore the Clear version before that, in fact I was one of the first in the country to wear them as my audiologist was part of the clinical trials for them. I even had a factory rep from Widex there to help with the initial programming. The Dream 330s were the most well built and reliable sounding hearing aids I had ever worn in my 15+ years of dealing with my hearing loss. However, the Dreams never performed to my satisfaction at church or outdoors, particularly golfing, wind would drive me nuts. Even the most gentle breeze would make me want to jump with the noise. Eventually I decided It was best for my sanity and golf game to remove them entirely while playing. In most other situations I have got along well enough with them. I'm not sure what the age cut off is, but ever since I hit 60 I've been getting advertisements in the mail almost weekly for new hearing aids. The advertisements are compelling and I was getting shifty wanted to try a hearing aid that would work better outdoors but Widex took FOREVER to release an improvement. But I am happy to say that after a month of using them the uniques are the improvement I had waited for.
Automatic adjustments: The constant adjusting of this hearing aid depending upon my environment is near perfect. Whether I am working in the garage with motors running, or golfing, or at a church social, the aids always seem to prefer speech and will amplify it above everything else for me. It reminds me of how my ears USED to work, when I could drown out background noise and focus in on voices. The Uniques give me back some of that ability.
Wind: As I mentioned outdoor events have always been a challenge for me. After angrily yanking the Dreams out of my ears for several years, and almost losing them as a result several times, it is refreshing to be able to keep my hearing aids in my ears when I am outside. As a side note I purchased the smaller Passion model, and I do believe that this allows the hearing aid microphones to sit lower behind my ear and thus be better protected from the wind, vs my older and larger Dream RITE styles.
TV: I have never heard the TV clear in 10+ years and have always relied on buying the gizmos that plug into the TV and stream the sound to the hearing aids. I originally purchased the TV-DEX and found it to be a great solution, but everytime I watched TV I had to take it out of its charging dock next to the tv and bring it to the couch. Got annoying. But, the device worked as advertised and allowed me to turn the TV up louder in my ears and keep it at the same volume for others in the room. However in the middle of my evaluation period I bought a new tv, a Sony with speakers IN FRONT rather than behind it, and that changed everything and made the TV-DEX obsolete for me. It never occurred to me that the sound on my old TV was coming out of the back and just bouncing against the stone behind our entertainment center. If you have a hearing loss I would strongly recommend investing in a TV with forward facing speakers. Only problem hearing on the TV is any kind of music, instruments, bands, whatever- its a terrible shrilly mess.
No buttons: The model that I got does not have buttons for me to adjust the volume of the hearing aids. The previous larger RITE model with the Dreams did have this, and I came to rely on it. For the time being it is not a huge concern because the hearing aids are adapting pretty nicely on their own depending on where I am. If I cannot adapt to this I will have to see what the audiologist can do to help me adapt. Potentially a remote control though I really don't want to be bogged down with an extra piece of plastic all the time.
Music: Terrible. Incredibly tinny sounding whether its on the TV, radio, movies- anywhere. It's as though Widex put no thought into the idea that people listen to things other than humans. My audiologist has tried to adjust these endlessly to no avail and I have all but given up on hearing music as it is supposed to sound. In music, these aids do not even perform as well as the Dreams, and for that matter, maybe not even the Clears. I have also considered that perhaps my hearing has gotten worse since I wore those aids, at specific frequencies that are prominent in music, so it could well be the case. However, it doesn't make sense that the Dreams would sound much better than the Uniques for music...would be interested in anyone's thoughts on this.
The Unique 330 Fusions are quite remarkable and I am still adjusting to them, so I have not had the opportunity to add any programs, including the tinnitus therapy. But as an initial response I can say that I am marveling at how many sounds I can hear that I have been missing for quite some time! I was actually overwhelmed the first day and couldn't wait to wear them to work the following day where I miss a lot of banter and conversation with my colleagues. I am the circulation supervisor at the front desk of a library, so you can imagine the whispering voices that I have been completely deaf to for so long. My frustration at asking patrons to repeat themselves for my benefit ahs been exhausting. It is almost like having a new, very enjoyable job being able to be part of all of the patron and my associates discussions.
I had explored a variety of hearing aid options, but settled on the Widex Unique Fusion 330 model. WIdex has a strong reputation for quality and they had recently introduced this model, so I knew I was getting the latest in the way of technology.
The model has three settings.One for normal conditions, one for when you are in crowed areas and one to help you manage tinnitus. The first two settings work fine. I am still getting accustomed to the tinnitus management setting.
The hearing aids are very easy to insert and they are comfortable to wear. It's also nice to hear from family and friends, "I can barely notice them."
I am pleased with the improvement to my hearing. My wife no longer has to repeat herself. I have been able to reduce the volume on the television by at least 30%. Finally, I can hear people in restaurants again and am an active participant in the conversations.
Overall, I am pleased with the model that I purchased.
My wife and I both purchased this model. We have had hearing loss for several years. The first hearing aids we had (in canal) were uncomfortable and not effective enough. Our choice to try Widex was based on our research and a good experience of our friends with Widex Dream 330. We are very satisfied with Widex Unique: comfortable to wear, effectiveness, adjustability, discreet. The remote control adds the advantage to adjust the loudness of the hearing aid to the given circumstances in addition to universal, party, music adjustments. I recommend to have both remote and manual control.
I am very happy with these hearing aids and I highly recommend ZipHearing. The level of customer service from both ZipHearing and the affiliated clinical provider was provided in a professional manner. Any questions asked were responded to, including providing written documentation, if necessary.
I've been trying the Widex Unique for 3 weeks and am ready to return this model to my audiologist. I've been a hearing aid user for over 25 years, having owned Widex Inteo, Phonak brands in the ear models with great success. This trial was hoping for better clarity with the Unique in crowd settings, that background noises would be filtered out to allow me to hear better in social environments.
The Uniques did a fairly good job in this area, but are so unfriendly in several other critical areas of my lifestyle that I'm giving up, despite the wonderfully helpful and patient adjusting my audiologist has provided. I cannot hear well at all on my IPhone (although others hear me fine). My old Inteo Widex hearing aids are wonderfully compatible with my IPhone, plus I have a Bluetooth headset that works with the Inteo, but is usless with the Unique due to being a behind the ear model.
I get unexplained, random feedback with the Unique, even at times sitting in a quiet home environment by myself, no movement or other people around, no noise. In a social setting this causes me to excuse myself hurriedly in embarrassment to yank them out. NOT acceptable, Widex! The right aid has had a half dozen episodes of a loud roaring noise (think a shop vac hose being placed in your ear!) just suddenly going off...again, no change in environment or unusual noises from any other source...kind of spooky! My audiologist said this has been reported with the model.
I've read the accessories available for the phone and TV may be helpful, but I've also read on other blogs they've proven useless for some folks as they are unreliable in connectivity; they work great when they work, but they don't always stay connected or connect on the first try. I have life situations where I need to be able to hear a phone conversation clearly on the first attempt, so this won't work. I'm also not old enough to not care that I have to carry around a tote bag of 'tools' in order to hear properly. Wearing that receiver necklace would not be the fashion statement I'm striving for.
I also find the Uniques are somewhat tricky to put in, whereas I can slip my Inteos into my ears in the dark. Getting the Uniques seated properly is not easy. They are also less comfortable for me, which surprised me.
So, Widex, although I'm a faithful user of your in the ear models, I'm very disappointed in the glitches with this model. I'll resume my Inteos, and hope that time will allow you to get the glitches resolved from your behind the ear models.
The Widex Unique 330 hearing aids are a great improvement over my original hearing aids. I'm enjoying hearing birds again, and the clarity of music on our home theater is much improved. My wife is happy, since she doesn't have to yell at me. The participating audiologist has been enormously helpful. ZipHearing made this improved hearing experience possible, and affordable.
I just got these hearing aids today. They are better and clearer than my last hearing aids, easy to handle and insert.
The ordering procedure was simple and delivery was fast. The sound quality of the hearing aids is very good. The hearing aids are comfortable to wear and are unobtrusive. The Widex 330 has extensive programming capabilities and the audiologist has been very thorough. The capability to downshift frequencies greatly increases comprehension. The auto program works very well and the ability to manually change the program in special situations is helpful. The maintenance requirements are simple and not time consuming. Durability is a definite plus. The price level was attractive considering the sophistication of these units. The warranty is very good. The paper work required was minimal. The after sale service is exceptional. I have used other brands in the past without success. I would definitely recommend Widex and Zip Hearing.
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I contacted ZipHearing and received a great pair of hearing aids for way below the cost that the hearing center was asking. It's a great way to save a lot of money on state of the art products and I'm glad I found them before paying full price. Service is excellent as well.