(Last updated Oct 6, 2018)

Miracle Ear Hearing Aid Review


Miracle-Ear, a wholly owned subsidiary of Amplifon (USA), INC, is one of the most recognizable brands in the hearing aid industry. Of all the hearing aid marketing in various forms of print and online, Miracle Ear hearing aids are probably the most commonly seen and advertised. Miracle Ear hearing aids are sold through a national network of retail outlets in the United States.

If you were to do a search for “Miracle Ear hearing aid reviews” you would likely come across some negative reviews on the company as a whole and on their products. However, in my opinion it is not fair to say that all Miracle Ear hearing aids or franchises are bad- they just have a larger spotlight and name so the bad experiences people have are going to be easier to come across and trace back to a particular brand.

If you are considering choosing a Miracle Ear provider, I would advise that you read local reviews on the location, and not worry about what people are saying online (unless you can trace it to a specific local provider near you). Your outcome and the level of service you receive entirely depends on the staff at that particular Miracle Ear location, so don’t write off the “Miracle Ear” name just because there are some negative reviews online.

Miracle Ear offers at minimum the standard 30 day trial period on hearing aids, but where they really shine is in their aftercare. Any Miracle Ear hearing aid purchased can be serviced free of charge at any of the 1,200 locations nationwide. This is hugely beneficial for people who travel a lot and may need local service (free of charge) while away from home. They also offer free testing and programming for the life of the hearing aid. 

Miracle ear remote control

Miracle Ear remote control

If you look at Miracle Ear’s website, you’ll see a focus on a few different products and accessories. One of the newest accessories they have to offer is the Mini MEBlueConnect Remote, which wirelessly connects hearing aids to many different audio devices such as cell phones, MP3 players, TVs, and audio sources. Here is a video featuring the capabilities of this remote. There is a companion app you can download which acts as a remote to your remote, so you can basically control your remote from your smart phone. While this seems neat, it also seems like an unnecessary step- why not just control your hearing aids using the remote? I suppose it allows for a little more discretion when making adjustments to your hearing aids, since you would be using your phone and not the remote control. This is neat stuff, no doubt, but it’s already a bit antiquated and within the next few years this technology will be completely phased out as more and more manufacturers look to smart phones to control hearing aids entirely, with no need for an intermediary remote. An example of this would be ReSound’s made for iPhone hearing aid, the LiNX.

Also featured on Miracle Ear’s website is the Aquavi hearing aid, which is a great waterproof hearing aid and in my opinion one of the most durable hearing aids on the market. It appears that this hearing aid is almost the same as the Siemens Aquaris, which I’ve reviewed here. Also featured is their “Mirage” hearing aid, which is an IIC model (invisible-in-canal), which similar to the Siemens Insio micon IIC. I have no experience fitting the Siemens Insio product, but when reviewing the features availbale it looks like a completely capable hearing aid.

You may be wondering if there is any reason to not buy a Miracle-Ear hearing aid. Well, maybe. The software which controls Miracle Ear hearing aids is “locked”, so Miracle Ear hearing aids can only be programmed by Miracle Ear providers. Miracle Ear has 1,200 locations, but what if you were to move and visit somewhere and there was not a Miracle Ear location? Or what if you had a falling-out with Miracle Ear in general and decided to part ways with the company entirely? In that event, you may be out of luck, or you may find a hearing provider who can “unlock” your hearing aids and get them programmed for you, but this is not an easy task and is almost always expensive.

It should be mentioned that it is never an easy task to switch hearing providers, so this isn’t a problem unique to Miracle Ear, but the chance is there and it’s something to consider.

The most important thing to consider when buying hearing aids is the level of care that your hearing provider gives- it can make all the difference in the world. Miracle Ear products are good enough that with a skilled hearing provider you should do just as well as you would with any other hearing aid out there. So read reviews of your local Miracle-Ear store, and so long as they are not overwhelmingly negative, it is not a bad option for you as you consider where to buy hearing aids.

If you’d like a free phone consultation with a licensed hearing provider, please feel free to call us at 800-731-6794.

Jeff Hall Jeff Hall Jeff is a California licensed hearing aid dispenser and the President of ZipHearing- one of the largest discount hearing aid suppliers in the United States. Jeff lives in San Diego, CA with his wife and young daughter.

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