(Last updated Oct 6, 2018)

Widex Hearing Aid Accessories


Widex hearing aids are some of the smartest hearing aids on the market. They can auto adapt to the wearer’s environment, focus on specific voices in a crowd, and over time can even learn the wearer’s listening preferences and adjust themselves!

But what if after being fit with your new Widex hearing aids you still struggle to hear at times? Many times, your local hearing provider can program the hearing aids to meet all your listening needs, but when further tweaking of your hearing aids doesn’t work, you can rely on a suite of assistive listening devices from Widex.

In this post we’ll review the most popular Widex accessories among our customers, their features, functionality, and average retail prices.


Photo of the COMDEX accessory


Released October 2015, the COM-DEX is Widex’s newest Bluetooth streamer. The COM-DEX will pair and stream audio from any Bluetooth device, but most people pair it to their cell phone to stream phone calls and music.

The device is worn around the neck, and when you connect the neckloop, it automatically powers on and pairs with your phone. Then, when a phone call comes in, just click the silver button to answer the call, and click it again to hang up. All the while, your phone can remain in your pocket- making the COM-DEX a hands-free solution. To start and stop music streaming, you click the same silver button. There is another button on the side of the device which mutes the hearing aid microphones so ambient noise isn’t amplified while you’re in streaming mode.

If you use an iPhone or Android smartphone, the COM-DEX enables you to do more than just stream phone calls and music. By downloading the free COM-DEX app, you can use your phone to control the hearing aid volume, program, and even the direction the microphones are facing. Controlling the direction of the microphones can be handy in situations like car rides, where you might want to focus solely on the speaker to your right, left, or hehind you.

The COM-DEX is a must-have accessory for the tech-savvy Widex hearing aid wearer, and usually retails for around $400.


Photo of the Widex UNI-DEX accessory


Think of the UNI-DEX as the easier to use COM-DEX. The UNI-DEX has all the same functionality of the COM-DEX, except the UNI-DEX plugs into the headphone jack of devices, rather than pairing via Bluetooth.

For patients that aren’t comfortable with wireless accessories, or simply don’t want to deal with the frustration that sometimes comes along with using Bluetooth devices, the UNI-DEX is an excellent choice. It’s plug and play- and there is zero technical expertise necessary.

The UNI-DEX, like the COM-DEX, is powered on and off by the neckloop connection. When you take the UNI-DEX off, you’ll pull apart the connection on the neckloop, and the UNI-DEX will shut down.

The UNI-DEX normally retails for around $250 from a local hearing provider.


Photo of the RC-DEX acccessory

Widex RC-DEX

One of the things Widex hearing aids are best at is auto-adjusting depending on the environment. Due to this intelligent auto-adjusting, most Widex hearing aid wearers never need to change the volume or program of their hearing aids- it happens automatically. However, there are times when having this extra control may come in handy, and in those cases, the RC-DEX remote control is a great accessory to have.

The RC-DEX is small enough that many people put it on their key chain where it’s always accessible, yet out of the way. The RC-DEX has been particularly popular with our customers who purchase the Widex Passion RIC hearing aid, since that model doesn’t have any onboard user controls.

The RC-DEX can usually be purchased for around $200 from your local hearing provider.


Photo of the Widex TVDEX accessory

Widex TV-DEX

If you watch a lot of TV or movies, the TV-DEX is an accessory you should consider. With the TV-DEX, you can stream audio from the TV directly to your hearing aids, while others in the room listen to the TV at their preferred volume. You can also mute the hearing aid microphones while streaming TV, which essentially turns off the room so all you hear through your hearing aids is the audio being streamed, for the clearest listening possible.

The TV-DEX is a 2 part system, consisting of a base and a remote. The base plugs into the audio-out jack of the television (and the wall which powers it). When not in use, the remote control sits in the base, where it’s charged. When it’s time to watch TV, simply remove the remote control portion, and keep it within 3 feet of your hearing aids. The base will then stream the audio to the remote control, which will stream the audio to your hearing aids. In order for streaming to work, the remote control must be within about 30 feet of the base, and your hearing aids must be within 3 feet of the remote.

Using the remote control, you can turn the TV volume up or down (and only you’ll hear the volume changes in your hearing aids), and you can also mute the hearing aid microphones. For those who have difficulty hearing the TV this accessory can be a game changer and bring back the enjoyment of watching TV. If you have several televisions that you’d like to be connected to, you’ll need to purchase several bases, which should retail for around $150. The remote control portion can be moved from one base to another.

The TV-DEX usually retails for around $500.


Photo of the Widex PHONE-DEX accessory


If you use a home phone and have a hard time hearing with it, the PHONE-DEX is a must have accessory. This phone works just like any other cordless home phone- with a twist. When you bring the phone to your ear (so long as it’s within 6 inches of your hearing aids), the caller’s voice will be streamed through both hearing aids. Using this phone does not require knowledge of Bluetooth or any other wireless technology- it’s plug and play.

The PHONE-DEX will function as a traditional phone for users who aren’t wearing Widex hearing aids, so any other individuals in your home can use PHONE-DEX just as they’d use any other cordless home phone.

The PHONE-DEX retails for around $450.


Photo of the Widex CALL-DEX accessory


If the PHONE-DEX sounds interesting, you may be wondering, is there a CELL-DEX? Well, sort of! The CALL-DEX accessory plugs into the headphone jack of your cell phone (whether it’s a smart or dumb phone), and will stream the phone call through both hearing aids. Like the PHONE-DEX, the CALL-DEX does not rely on Bluetooth. Simply answwer your cell phone as your normally would and you’ll hear the caller’s voice in both ears.

Because the CALL-DEX plugs into the cell phone’s headphone jack, and cell phone cases vary in size and style, it’s a good idea to take the CALL-DEX to the phone store when you purchase a cell phone case, as you want to ensure the CALL-DEX can plug completely into the phone without being obstructed by the case.

The CALL-DEX usually retails for around $200.


If you have experience with any of these accessories, or questions, please feel free to add your comments below!

Jeff Hall Jeff Hall Jeff is a California licensed hearing aid dispenser and the President of ZipHearing- one of the largest discount hearing aid suppliers in the United States. Jeff lives in San Diego, CA with his wife and young daughter.
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  1. Posted by Philip E Cajda on 09/09/2019 at 9:46 am | Reply |
    • Posted by Jeff Hall on 09/09/2019 at 9:47 am | Reply |

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