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Starkey Livio AI 2000

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3.5 (4 reviews)
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Hearing Aid Description & Features

*Rechargeable model is an extra $50/aid, with charger included.

Released by Starkey on February 27, 2020 the Starkey Livio AI 2000 falls under Starkey`s advanced technology level within the Livio AI family.

As advanced technology, this hearing aid is the second best technology that Starkey has to offer, making it a great choice for individuals with active lifestyles, who need hearing aids that can deliver the most exceptional sound quality in any listening environment.

The Starkey Livio AI 2000 hearing aid has 20 channels and 4 customizable programs, and that gives it the flexibility to digitally process sound in a way that sounds natural, and can also be adapted to the particular listening environment of the wearer.

The Livio AI 2000 is powered by a size 13 battery which will need to be changed every 7-10 days, or a size 312 battery which will need to changed weekly. This hearing aid is also available in a rechargeable model at a slightly higher price, powered by a built in lithium-ion battery which reliably delivers 24 hrs of power to the hearing aid. With a maximum potential gain of 70 SPL, the Livio AI 2000 is suitable for individuals with mild to severe hearing loss.

Available in either a discreet RIC (receiver in canal) form factor, a traditional BTE (behind the ear) style, or a few different custom in-the-ear styles, this hearing aid has a form factor for everyone. This hearing aid is available in 7 color choices as shown below.

If you have questions about the Livio AI 2000 that you don`t find answered on this page, or are looking for specs on this device, you might want to check out the downloadable documents (below), visit Starkey`s website, or feel free to give us a call at 800-731-6794.

Written by: ,
Hearing Aid Dispenser
Reviewed by: Dr. Gus Neoclis,
White w/ Sterling
Frequently Asked Questions
The Thrive Hearing Control app runs on iPhones and iPads with iOS 13 or higher, and on most Android devices with Android 7.0 or higher. Livio Edge AI hearing aids can stream to iPhones & iPads directly using Bluetooth® . These hearing aids can only directly stream to certain Android phones, such as the Samsung Galaxy S10 and Google Pixel 3. Before buying Livio Edge AI hearing aids, we strongly recommend reviewing this compatibility list.
The AI features available do vary by technology level. This AI 2000 model has fewer features than the premium Livio AI 2400 model. Please see the document entitled “Livio AI features” in the Downloads section below for a complete overview of the various AI features available at each technology level.
Livio™ AI – the first hearing aid to track brain and body health

Introducing Livio™ AI from Starkey, the world’s first hearing aid that tracks brain and body health using integrated sensors and artificial intelligence. Livio™ AI is our best sounding, best performing device ever.

Accessories & Smartphone Apps
Starkey Hearing Technologies TV Streamer: $319

Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the buttons on the device itself.

Thrive Hearing Control App

Take control of your hearing aids, with the most advanced app in the hearing aid industry. Adjust hearing aid volume, base and treble, create customized programs, and stream music or phone calls with the touch of a button. The Thrive app also gives you access to healthable features like brain and body activity tracking. You can set goals and your Brain Score and Body Score will let you know how close you are to meeting them. The Thrive Score is a combination of your Brain and Body scores. The Thrive app also offers information services like Thrive Assistant, Translate, Transcribe, and Self Check, which lets you check your hearing aid performance without an office visit.

Starkey Hearing Technologies Remote: $179

You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.

Starkey Hearing Technologies Remote Mic +: $299

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment. In the event your smartphone is directly compatible with your hearing aids for streaming audio, this device also double as a Bluetooth streamer.

Table Microphone: $469

Set it in the middle of the table and enjoy group settings like family gatherings or noisy restaurants. It's eight built-in microphones detect the primary speaker's voice and stream it directly to the hearing aids.

Included With Your Purchase

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In-Person & Local Hearing Aid Fitting & Programming Service

Based on the results of your hearing test, your local ZipHearing provider will professionally fit and fine-tune your hearing aids to your unique needs.

45 Day 100% Risk-Free Evaluation Period

Once your hearing aids have been fitted, you'll have 45 days to evaluate them. All appointments with your local provider during your 45 day evaluation period are included at no additional cost. If you decide to return your hearing aids within the evaluation period, you'll be issued a 100% refund.

Follow-up Care

All follow up service appointments during your first year of ownership are included at no additional cost. After that time, your local ZipHearing provider may bill you privately for services at a rate not-to-exceed $50 per appointment.

3 Year Full Manufacturer Warranty

This hearing aid will come with a manufacturer's 3 year repair warranty and 3 year loss and damage warranty. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss & Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid. As one of the few authorized Starkey retailers on the web, you can rest assured that no matter what happens to your hearing aids during this time period- you're covered with a full factory warranty.


A small docking/recharging station is included. Rechargeable li-ion batteries are supplied with the units (built in).

Wax Filters & Domes (if applicable), and Cleaning Supplies

Simple cleaning & maintenance supplies will be provided by the manufacturer and given to you at your hearing aid fitting appointment, along with rubber or silicone domes, and wax filters (if applicable), which your hearing provider will show you how to use, ensuring your hearing aids remain free of wax, oil, and other debris.

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Overal Ratings: 3.50 out of 5

Based on 4 User Reviews


The sound quality is okay but the constant feedback overwhelms the benefit of the sound quality. The devices do not stay in place easily and have required constant manipulation to keep them properly placed in the ear canal. Further, the devices have poor compatibility for anyone wearing eyeglasses.

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7 people found this review helpful
VERIFIED BUYER | Winston Salem, NC ?

So far, I am very pleased with my new hearing aids. The sound quality is very good and they are a considerable improvement over my old hearing aids. I really appreciate being able to listen to my TV and phone through the hearing aids. On the negative side, I find it more difficult to insert them in my ears than my old pair of behind the ear aids. It may be that the tube is shorter, but my audiologist said that if he lengthened the tubes, the hearing aid microphone would be behind my ear, rather than on top of it. I also thing the fear lock tube is too short, so I fear losing the aids. I do wish I could compare the model I purchased with the next higher priced model. If it were better, I would certainly spend the extra money. Have you considered allowing a customer pay only for the higher priced model, but testing two models in the audiologist's office to decide which to buy? Is there some way to do that?

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7 people found this review helpful
VERIFIED BUYER | Palm Desert, CA ?

The sound quality seems to be fine. Some sounds appear to be a little too loud, too crisp; others seem to be a little soft. Overall the sound seems good. This is my first pair of hearing aids, and I've only had them for 2 months, so as I adapt, my experience my change.

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4 people found this review helpful

The sound quality is amazing with my Starkey RIC, Livio 2000Ai It is very comfortable, so much so I forget that I'm even wearing the device, it is extremely durable and reliable, I like that I can if necessary, I can adjust the volume from my i phone. The Pros: undetectable, light weight, quality product, fast charging... The CONS: I have none at this time...

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2 people found this review helpful
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