Starkey Livio Edge AI 2400
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Hearing Aid Description & Features
*Rechargeable model is an extra $50/aid, with charger included.
Released by Starkey on February 27, 2020, the Starkey Livio Edge AI 2400 falls under Starkey`s premium technology level within the Livio AI family, and only this premium (2400) model, has "Edge" mode- more on that below.
Hearing aid companies release new products all the time, but truly groundbreaking innovations like Starkey Livio Edge AI come only once in a while. Livio AI blurs the boundaries between hearing aids, wearable health technology, and multifunction consumer audio devices known as hearables. Starkey calls the new Livio AI the world's first Healthable — a multi-purpose device that redefines what a hearing aid can do.
This is the first hearing aid to feature integrated sensors and artificial intelligence for tracking brain and body health. The Livio AI concept is based on scientifically-sound evidence that healthy hearing contributes to overall brain and body health. These hearing aids don't just help you hear better. They aim to help you live better.
As premium technology, this hearing aid is the best technology that Starkey has to offer, making it an excellent choice for individuals with active lifestyles, who need hearing aids that can deliver the most exceptional sound quality in any listening environment.
The Starkey Livio Edge AI 2400 hearing aid has 24 channels and 4 customizable programs, and that gives it the flexibility to digitally process sound in a way that sounds natural, and can also be adapted to the particular listening environment of the wearer.
The Livio Edge AI 2400 is powered by a size 13 battery which will need to be changed every 7-10 days, or a size 312 battery which will need to changed weekly. This hearing aid is also available in a rechargeable model for an additional cost, powered by a built in lithium-ion battery which reliably delivers 24 hrs of power to the hearing aid. With a maximum potential gain of 70 SPL, the Livio Edge AI 2400 is suitable for individuals with mild to severe hearing loss.
Available in either a discreet RIC (receiver in canal) form factor, a traditional BTE (behind the ear) style, or a few different custom in-the-ear styles, this hearing aid has a form factor for everyone. This hearing aid is available in 7 color choices as shown below.
If you have questions about the Livio Edge AI 2400 that you don`t find answered on this page, or are looking for specs on this device, you might want to check out the downloadable documents (below), visit Starkey`s website, or feel free to give us a call at 800-731-6794.
Frequently Asked Questions
Accessories & Smartphone Apps
Starkey Hearing Technologies TV Streamer: $319
Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the buttons on the device itself.
Thrive Hearing Control App
Take control of your hearing aids, with the most advanced app in the hearing aid industry. Adjust hearing aid volume, base and treble, create customized programs, and stream music or phone calls with the touch of a button. The Thrive app also gives you access to healthable features like brain and body activity tracking. You can set goals and your Brain Score and Body Score will let you know how close you are to meeting them. The Thrive Score is a combination of your Brain and Body scores. The Thrive app also offers information services like Thrive Assistant, Translate, Transcribe, and Self Check, which lets you check your hearing aid performance without an office visit.
Starkey Hearing Technologies Remote: $179
You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.
Starkey Hearing Technologies Remote Mic +: $299
If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment. In the event your smartphone is directly compatible with your hearing aids for streaming audio, this device also double as a Bluetooth streamer.
Table Microphone: $469
Set it in the middle of the table and enjoy group settings like family gatherings or noisy restaurants. It's eight built-in microphones detect the primary speaker's voice and stream it directly to the hearing aids.
Included With Your Purchase
In-Person & Local Hearing Aid Fitting & Programming Service
Based on the results of your hearing test, your local ZipHearing provider will professionally fit and fine-tune your hearing aids to your unique needs.
45 Day 100% Risk-Free Evaluation Period
Once your hearing aids have been fitted, you'll have 45 days to evaluate them. All appointments with your local provider during your 45 day evaluation period are included at no additional cost. If you decide to return your hearing aids within the evaluation period, you'll be issued a 100% refund.
All follow up service appointments during your first year of ownership are included at no additional cost. After that time, your local ZipHearing provider may bill you privately for services at a rate not-to-exceed $50 per appointment.
3 Year Full Manufacturer Warranty
A small docking/recharging station is included. Rechargeable li-ion batteries are supplied with the units (built in).
Wax Filters & Domes (if applicable), and Cleaning Supplies
Simple cleaning & maintenance supplies will be provided by the manufacturer and given to you at your hearing aid fitting appointment, along with rubber or silicone domes, and wax filters (if applicable), which your hearing provider will show you how to use, ensuring your hearing aids remain free of wax, oil, and other debris.
Based on 7 User Reviews
While I am just getting used to having something in my ear, the sound quality is exceptional. Suddenly I could hear all kinds of background sounds like clocks ticking, an egg frying, even water running in a sink. The only con is getting used to the change in the sound of my own voice
I've never heard better in my life. After the initial adjustment and getting "use to" period, I don't think I can be without these hearing aids. The sound quality is excellent and the features are fantastic. One bit of advice, I really don't believe the Android App is ready to go. I actually loved the hearing aids so much, i made the switch from Android to iPhone.
The sound quality is mostly true but my voice and close sounds have a metallic/processed sound. Since I am being asked to only rate the sound quality, I wish I could tune more exact frequencies, because low, middle, and high is just not sufficient to get a true replication of all the varied frequencies of life. All-in-all I am satisfied so far in my first 13 days.
The Starkey Edge hearing aid are the best I have ever had in almost 30 years of wearing hearing aids. The speech clarity is excellent. I also bought the tv accessory; for the first time in years I can watch tv without needing closed captioning. .I was having some difficulty with the Thrive app but once my iOS was upgraded, the problem was solved. The problem was with my phone not the app.
Have had these aids for a bit over a week now and they are unwearable in noisy environments. In my opinion, they are trying to do way too much while not focusing enough on what a hearing aid is supposed to do: help you hear. I have an old Starkey SoundLens iic and despite my audiologist telling me my degree of loss has outgrown that aid, I’ve found myself going back to that almost every day (try to wear the Livios til at least early afternoon to give my brain the “adaptation” time). The old SoundLens still
has much better sound quality IMO. The Livios have made me agitated, give me headaches and they sound very mechanical...hope I just got a lemon and my audiologist can make the necessary upgrades but my early impressions are they are garbage
Starkey Livio Edge AI 2400 hearing aids are fabulous. Bluetooth enables ease of customizing your hearing aids thru the Thrive app. Lots of features. Too many to list here. The sound quality is impressive and will improve your ability to understand spoken speech. It is not that we didn’t hear what was said but rather that we didn’t understand because we missed a key word. These improve quality of life! The ZipHearing folks are great to work with and make the process seamless. Highly recommended.