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Starkey Livio Edge AI 2400

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Starkey Livio Edge AI 2400
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4.75 (4 reviews)
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Starkey Livio Edge AI 2400 Hearing Aid Description & Features

*Livio Edge AI custom in-the-ear models are also available, call for pricing!

Released by Starkey on February 27, 2020, the Starkey Livio Edge AI 2400 falls under Starkey`s premium technology level within the Livio AI family, and only this premium (2400) model, has "Edge" mode- more on that below.

Hearing aid companies release new products all the time, but truly groundbreaking innovations like Starkey Livio Edge AI come only once in a while. Livio AI blurs the boundaries between hearing aids, wearable health technology, and multifunction consumer audio devices known as hearables. Starkey calls the new Livio AI the world's first Healthable — a multi-purpose device that redefines what a hearing aid can do.

This is the first hearing aid to feature integrated sensors and artificial intelligence for tracking brain and body health. The Livio AI concept is based on scientifically-sound evidence that healthy hearing contributes to overall brain and body health. These hearing aids don't just help you hear better. They aim to help you live better.

As premium technology, this hearing aid is the best technology that Starkey has to offer, making it an excellent choice for individuals with active lifestyles, who need hearing aids that can deliver the most exceptional sound quality in any listening environment.

The Starkey Livio Edge AI 2400 hearing aid has 24 channels and 4 customizable programs, and that gives it the flexibility to digitally process sound in a way that sounds natural, and can also be adapted to the particular listening environment of the wearer.

The Livio Edge AI 2400 is powered by a size 13 battery which will need to be changed every 7-10 days, or a size 312 battery which will need to changed weekly. This hearing aid is also available in a rechargeable model at no additional cost, powered by a built in lithium-ion battery which reliably delivers 24 hrs of power to the hearing aid. With a maximum potential gain of 70 SPL, the Livio Edge AI 2400 is suitable for individuals with mild to severe hearing loss.

Available in either a discreet RIC (receiver in canal) form factor, a traditional BTE (behind the ear) style, or a few different custom in-the-ear styles, this hearing aid has a form factor for everyone. This hearing aid is available in 7 color choices as shown below.

If you have questions about the Livio Edge AI 2400 that you don`t find answered on this page, or are looking for specs on this device, you might want to check out the downloadable documents (below), visit Starkey`s website, or feel free to give us a call at 800-731-6794.

Starkey Livio Edge AI 2400 Colors
White w/ Sterling
Frequently Asked Questions about the Starkey Livio Edge AI 2400
Starkey Livio AI are the first hearing aids with integrated sensors and artificial intelligence. Information from the sensors is transmitted wirelessly to the Thrive Hearing Control app, allowing innovative ways to track and monitor your health. For example, three-dimensional motion sensors make it possible for the hearing aids to track your physical activity or alert a family member in the event of a fall.
Yes. The Thrive app for Apple Watch allows you to control volume, change the listening program and mute your hearing aids right from your wrist. In order to stream audio and phone calls to your Livio AI hearing aids, you will need to use the Thrive App on your smartphone as these functions are not supported by the app for Apple Watch.
Yes. The hearing aids have integrated motion sensors, so they can track movement, even when you are not carrying a smartphone. You'll need the app to view your Body Score, Brain Score and Thrive Wellness Score, but not to track activity. The app will synchronize with your hearing aids when they reconnect to your smartphone.
The answer is in the name- “Edge”. Edge mode, is a special feature only available on this model, which applies artificial intelligence (AI) for on-demand fine-tuning of the sound environment. Simply double-tap on the hearing aid to initiate Edge Mode, which through an environmental analysis of the sound can provide an “extra boost” when in challenging listening situations.
The Thrive Hearing Control app runs on iPhones and iPads with iOS 13 or higher, and on most Android devices with Android 7.0 or higher. Livio Edge AI hearing aids can stream to iPhones & iPads directly using Bluetooth® . These hearing aids can only directly stream to certain Android phones, such as the Samsung Galaxy S10 and Google Pixel 3. Before buying Livio Edge AI hearing aids, we strongly recommend reviewing this compatibility list.
Starkey Livio Edge AI 2400 Videos
Livio™ AI – the first hearing aid to track brain and body health

Introducing Livio™ AI from Starkey, the world’s first hearing aid that tracks brain and body health using integrated sensors and artificial intelligence. Livio™ AI is our best sounding, best performing device ever.

Starkey Livio Edge AI 2400 Accessories & Smartphone Apps
Table Microphone: $469

The Table Microphone makes it easier to enjoy group settings like family gatherings or noisy restaurants. Eight built-in microphones detect the primary speaker’s voice and stream it directly to Starkey Livio hearing aids.

Starkey Hearing Technologies TV Streamer: $319

Starkey Hearing Technologies TV is designed to stream audio from electronic audio sources directly to your 2.4GHz wireless hearing aids. It offers excellent sound quality, is easy to use and supports both analog and digital input sources. The TV device can be successfully connected to many electronic audio sources, including televisions, computers, MP3 players, DVD players and cable boxes. The TV device can concurrently stream audio to an unlimited number of users, allowing them to share the same listening experience.

Starkey Hearing Technologies Remote: $179

Starkey's Remote includes updated features so patients can control memory and volume, mute their hearing aids and turn other special features on and off.

Starkey Hearing Technologies Remote Mic +: $299

Starkey Hearing Technologies Remote Microphone + is designed to stream audio from different audio sources directly to your 2.4 GHz wireless hearing aids. When worn by a distant speaker in noisy environments, the Remote Mic + functions as an assistive listening device. The Remote Mic + can also interface with Bluetooth audio sources for streaming music and hands-free phone calls, loop systems and FM systems. You can stream audio from nearly any device that has a headphone output, since the Remote Microphone + has an audio input jack.

Thrive Hearing Control App

The Thrive Hearing Control app is an innovative app that lets users track their body activity and brain health with sensor-enabled hearing aids. You can set daily health goals and monitor your progress via the what the app calls a Body Score, Brain Score and a combined Thrive Wellness Score. The Body Score is a combination of activity, steps and overall movement. The Brain score includes hours of daily hearing aid use, social engagement, and time spent in active listening. It's designed to reflect the important connection between hearing and cognitive health.Thrive Hearing Control app also offers a wide range of practical features for personalized control of your hearing aids. The app lets you adjust the volume of your hearing aids, switch between listening programs, and make adjustments in different listening situations. You can even use it to request program adjustments from your audiologist or hearing instrument specialist, without taking a trip to the clinic. Even more great features of the Thrive Hearing Control app: Real-time language translation - Help locating lost or misplaced hearing aids - Geo-tagging for location based automatic program changes - Pristine audio streaming of any music or media played through your iOS device - Adaptive Car Mode, designed to automatically reduce annoying sounds to give you a more pleasant driving experience - Control of wireless hearing aid accessories.

Included With Your Purchase

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In-Person & Local Hearing Aid Fitting & Programming Service

Based on the results of your hearing test, your local ZipHearing provider will professionally fit and fine-tune your hearing aids to your unique needs.

45 Day 100% Risk-Free Evaluation Period

Once your hearing aids have been fitted, you'll have 45 days to evaluate them. All appointments with your local provider during your 45 day evaluation period are included at no additional cost. If you decide to return your hearing aids within the evaluation period, you'll be issued a 100% refund.

Follow-up Care

All follow up service appointments during your first year of ownership are included at no additional cost. After that time, your local ZipHearing provider may bill you privately for services at a rate not-to-exceed $50 per appointment.

3 Year Full Manufacturer Warranty

This hearing aid will come with a manufacturer's 3 year repair warranty and 3 year loss and damage warranty. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss & Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid. As one of the few authorized Starkey retailers on the web, you can rest assured that no matter what happens to your hearing aids during this time period- you're covered with a full factory warranty.

1 Year Supply of Batteries

At the time your order is placed with ZipHearing, you're sent a 1 year supply of hearing aid batteries delivered directly to your door. These batteries will usually arrive to your home before your scheduled date to pick up the hearing aids from your ZipHearing provider's office, but if they aren't, your provider will get you started with a few batteries at your delivery appointment. We provide premium Rayovac batteries which have a shelf life of 4 years.

Wax Filters & Domes (if applicable), and Cleaning Supplies

Simple cleaning & maintenance supplies will be provided by the manufacturer and given to you at your hearing aid fitting appointment, along with rubber or silicone domes, and wax filters (if applicable), which your hearing provider will show you how to use, ensuring your hearing aids remain free of wax, oil, and other debris.

Starkey Livio Edge AI 2400 Reviews
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Overal Ratings: 4.63 out of 5

Based on 4 User Reviews


While I am just getting used to having something in my ear, the sound quality is exceptional. Suddenly I could hear all kinds of background sounds like clocks ticking, an egg frying, even water running in a sink. The only con is getting used to the change in the sound of my own voice

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12 people found this review helpful
VERIFIED BUYER | sicklerville, NJ ?

I've never heard better in my life. After the initial adjustment and getting "use to" period, I don't think I can be without these hearing aids. The sound quality is excellent and the features are fantastic. One bit of advice, I really don't believe the Android App is ready to go. I actually loved the hearing aids so much, i made the switch from Android to iPhone.

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9 people found this review helpful
VERIFIED BUYER | simi valley, CA ?

The sound quality is mostly true but my voice and close sounds have a metallic/processed sound. Since I am being asked to only rate the sound quality, I wish I could tune more exact frequencies, because low, middle, and high is just not sufficient to get a true replication of all the varied frequencies of life. All-in-all I am satisfied so far in my first 13 days.

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7 people found this review helpful
VERIFIED BUYER | Santa Monica, CA ?

The Starkey Edge hearing aid are the best I have ever had in almost 30 years of wearing hearing aids. The speech clarity is excellent. I also bought the tv accessory; for the first time in years I can watch tv without needing closed captioning. .I was having some difficulty with the Thrive app but once my iOS was upgraded, the problem was solved. The problem was with my phone not the app.

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4 people found this review helpful
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