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Starkey Livio 2400

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3.5 (13 reviews)
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Hearing Aid Description & Features

*Rechargeable model is an extra $50/aid, with charger included.

Released by Starkey on August 26, 2018 the Starkey Livio 2400 falls under Starkey`s premium technology level within the Livio family.

Built on the all-new Thrive platform, Livio provide better sound quality than any other Starkey hearing aid. “Hearing Reality” technology, introduced now for the first time, provides 50% better user satisfaction in noisy listening situations, according to Starkey.

As premium technology, this hearing aid is the best technology that Starkey has to offer, making it an excellent choice for individuals with active lifestyles, who need hearing aids that can deliver the most exceptional sound quality in any listening environment.

The Starkey Livio 2400 hearing aid has 24 channels and 4 customizable programs, and that gives it the flexibility to digitally process sound in a way that sounds natural, and can also be adapted to the particular listening environment of the wearer.

The Livio 2400 is powered by a size 13 battery which will need to be changed every 7-10 days, or a size 312 battery which will need to changed weekly. This hearing aid is also available in a rechargeable model at a slightly higher cost, powered by a built in lithium-ion battery which reliably delivers 24 hrs of power to the hearing aid. With a maximum potential gain of 70 SPL, the Livio 2400 is suitable for individuals with mild to severe hearing loss.

Available in either a discreet RIC (receiver in canal) form factor, or a traditional BTE (behind the ear) style, the Livio 2400 has a suitable model for anyone not wanting to wear an in-the-ear hearing aid. This hearing aid is available in 7 color choices as shown below.

If you have questions about the Livio 2400 that you don`t find answered on this page, or are looking for specs on this device, you might want to check out the downloadable documents (below), visit Starkey`s website, or feel free to give us a call at 800-731-6794.

Written by: ,
Hearing Aid Dispenser
Reviewed by: Dr. Gus Neoclis,
Audiologist
Colors
Champagne
Bronze
Espresso
Black
Slate
Sterling
White w/ Sterling
Frequently Asked Questions
Livio is Made for iPhone, which means it can connect directly with iPhones to stream music, phone calls, and more. Livio is also compatible with the new Android protocol, Audio Streaming for Hearing Aids (ASHA), allowing direct streaming from select Android devices with Android 10 and Bluetooth 5.0. If your phone isn't directly compatible with Livio, you can still get Bluetooth functionality via the Remote Microphone +.
To talk hands-free on the phone requires the Remote Mic + accessory. This will allow you to keep your phone in your pocket/purse, etc, and the microphone on the accessory will pick up your voice so the caller can hear you.
No. To stream audio from the TV you'll need the TV Streamer accessory.
On a full charge, your hearing aids will last about 24 hours if you do no streaming. If you do stream, that number could drop to around 16 hours.
Your battery will last a minimum of 3 years. After that point, your Starkey provider will send your hearing aid to Starkey for a battery replacement. We expect most providers to charge between $150-$250 per device for this service.
When the battery is low, you'll hear a spoken notification through the hearing aid that says "battery." Then, 10-15 minutes later, you'll hear a long tone, and the hearing aid will die shortly after that and will require charging before use.
The battery should last long enough that this isn't an issue. But if your battery does quit, you have a few options. First, if you have your charger with you, it has a built-in battery which stores 3 full reserve charges, so you can charge your hearing aids that way, without needing access to electricty. Or, if you have Starkey's pocket-sized Mini Turbo Charger, you can turbo charge your hearing aids in just 7 minutes, getting you 3.5 hours of power, and that also doesn't require plugging into an outlet.
The hearing aids will be fully charged in less than 3.5 hrs, providing 24 hours of power.
Yes, the charger has a built-in compartment for a dessicant puck (included), for dehumidifying the aids.
Using either the onboard rocker switch, push button, or the handheld remote, you can control the volume and program. Using the Thrive app, you also have access to an equalizer that lets you adjust the base and treble of the hearing aids.
If you use a model that takes disposable batteries, simply open the battery door to turn the hearing aid off, and when you close it, the aid will turn on. If you use a rechargeable model, the aid will automatically turn off when you put it back in it's charger, and will turn on when you take it out. To turn a rechargeable aid off manually, just press and hold the pushbutton for 3 seconds. Repeat to turn it back on.
Yes, but it in order for this feature work, your phone and hearing aids must've been paired before the hearing aids were lost. If they were, and you lose your hearing aids, the app will tell you show you a location on a map, where the hearing aids were last connected to the phone.
The following models are CROS compatible: RIC 312, RIC R, BTE 13
The following models include a telecoil: ITE R, RIC R, BTE 13, BTE R
Videos
Starkey Livio Custom Rechargeable Review

Don't want a hearing aid behind the ear? Don't want the fuss of changing batteries? You might want to give the Starkey Livio Custom Rechargeable a look. It's custom built based on an impression of your ear, ensuring a perfect and comfortable fit. It uses a built-in lithium ion rechargeable battery, which provides 20+ hours of power a day. You can stream phone calls, music, and more, direct from your iPhone and select Android devices.

Accessories & Smartphone Apps
Starkey Hearing Technologies TV Streamer: $319

Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the buttons on the device itself.

Thrive Hearing Control App

Take control of your hearing aids, with the most advanced app in the hearing aid industry. Adjust hearing aid volume, base and treble, create customized programs, and stream music or phone calls with the touch of a button. The Thrive app also gives you access to healthable features like brain and body activity tracking. You can set goals and your Brain Score and Body Score will let you know how close you are to meeting them. The Thrive Score is a combination of your Brain and Body scores. The Thrive app also offers information services like Thrive Assistant, Translate, Transcribe, and Self Check, which lets you check your hearing aid performance without an office visit.

Starkey Hearing Technologies Remote: $179

You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.

Starkey Hearing Technologies Remote Mic +: $299

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment. In the event your smartphone is directly compatible with your hearing aids for streaming audio, this device also double as a Bluetooth streamer.

Table Microphone: $469

Set it in the middle of the table and enjoy group settings like family gatherings or noisy restaurants. It's eight built-in microphones detect the primary speaker's voice and stream it directly to the hearing aids.

Included With Your Purchase

Talk to a specialist about this hearing aid

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In-Person & Local Hearing Aid Fitting & Programming Service

Based on the results of your hearing test, your local ZipHearing provider will professionally fit and fine-tune your hearing aids to your unique needs.

45 Day 100% Risk-Free Evaluation Period

Once your hearing aids have been fitted, you'll have 45 days to evaluate them. All appointments with your local provider during your 45 day evaluation period are included at no additional cost. If you decide to return your hearing aids within the evaluation period, you'll be issued a 100% refund.

Follow-up Care

All follow up service appointments during your first year of ownership are included at no additional cost. After that time, your local ZipHearing provider may bill you privately for services at a rate not-to-exceed $50 per appointment.

3 Year Full Manufacturer Warranty

This hearing aid will come with a manufacturer's 3 year repair warranty and 3 year loss and damage warranty. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss & Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid. As one of the few authorized Starkey retailers on the web, you can rest assured that no matter what happens to your hearing aids during this time period- you're covered with a full factory warranty.

Charger

A small docking/recharging station is included. Rechargeable li-ion batteries are supplied with the units (built in).

Wax Filters & Domes (if applicable), and Cleaning Supplies

Simple cleaning & maintenance supplies will be provided by the manufacturer and given to you at your hearing aid fitting appointment, along with rubber or silicone domes, and wax filters (if applicable), which your hearing provider will show you how to use, ensuring your hearing aids remain free of wax, oil, and other debris.

Reviews
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Overal Ratings: 3.62 out of 5

Based on 13 User Reviews

VERIFIED BUYER | bloomsburg, PA ?

The sound quality is good. However the Bluetooth part is poor it keeps dropping the signal. I have to turn off my phone an turn back on an than it usually hooks up Also when I mute them an go out of the app it cancels the mute I suppose this could be part of the app not working correctly. I also had problems with them turning on after I picked them up from the charger not sure why but they eventually would come on over all there good despite some of flaws I’m a little harsh only because when I pay that kind of money I expect them to work perfectly.

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45 people found this review helpful
VERIFIED BUYER | saint petersburg, FL ?

I have worn my new hearing aids for about four weeks now. So far I am completely satisfied with the sound quality. I had my old ones for six years. I can definitely see the improvement in the new ones. I went with the same brand since I was happy with my old ones. I upgraded to rechargeable and am so happy I did. Overall I'm satisfied with the look and feel (very comfortable) of my new hearing aids.

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29 people found this review helpful

MY FIRST TIME USING HEARING AIDS. I CANNOT COMPARE TO OTHERS. PEOPLE SAID BUY THE BEST YOU CAN, MY DOCTOR SUGGESTED THESE. LOVE THEY ARE BLUE TOOTHED AND HAVE THE THRIVE APP. HAS CHANGED MY LIFE FOR THE BETTER. NO MORE FEELING ISOLATED FROM LIFE. LOVE LISTENING TO MUSIC AGAIN. HAD MANY EAR OPERATIONS IN MY LIFE, LOVE HEARING GREAT AGAIN. THE ONLY THING I WOULD CHANGE IS PUTTING MORE FREQUENCY BANDS IN THE EQUALIZER IN THE THRIVE APP. PERSON COULD REALLY FINE TUNE THEM ON THERE OWN ON THE FLY A PLUS

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27 people found this review helpful
VERIFIED BUYER | Plainview, NY ?

sound quality good.. not very durable.also,can slip off too easily..also,not happy about having to change batteries every week.the first week ,batteries did not last 7 day,just five days. When wearing glasses ,i find that i must be especially careful ,I work and need to take them off several times daily ,so I have caught the wire twice & they flung off.

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20 people found this review helpful

I have worn Starkey Z Series i110 hearing aids for a few years, with decent success. Despite they very high price I was quoted I took these on a trial recently as they were on promotion as being brand new, and hence discounted just a bit. I am thrilled with the technology, they are a drastic improvement over the previous aids. The new accessories are much sleeker too, that is a nice change, I am loving using the remote microphone. I do wish these aids would connect directly to my iPhone though, but I am one happy gal with these Livios.

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15 people found this review helpful
VERIFIED BUYER | Port St Lucie, FL ?

Good sound ..very satisfied with the size and the size of the new Starkey aid. I like the different sound adjustments they offer over my old aids. They are t v ,restaurants and normal sounds. I also like the location that was assigned to service my aids.

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15 people found this review helpful
VERIFIED BUYER | Pisgah Forest, NC ?

My hearing drops off starting at 1k and goes to nothing at 4k. I have the Starkey receiver-in-canal, smartphone compatible, Livio model. I am pleased with these hearing aids because I can hear birds now and conversations and these are rechargeable too. I can adjust volume and switch to other hearing programmed into the hearing aids both on the hearing aids themselves and with the smartphone programs.

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13 people found this review helpful
VERIFIED BUYER | palm desert, CA ?

My biggest complaint is that the hearing aids do not keep the sound levels. I have to constantly set the hearing aids on its charger, then recalibrate via iPhone, Accessibility, Hearing Devices, then make sure they both are listed (left/right) and adjust the Microphone Level. This goes on several times during the day.

May hearing aid person says it's not the fault of the hearing aid, but rather an Apple problem. I don't buy that. Why can Starkey not get together with Apple, since they know of the problem? These here, all of the sudden are dead on one side or the other.

Then there is the malfunctioning of either side when I listen to a Video. The sound comes in either on the left, or on the right, or not at all. Also, Phone calls are a pain! The sound sound does NOT come in on BOTH ears! IT HAPPENS ALL OF THE TIME!!! I wished I had chosen the battery operated hearing aids. At least they work all day, until the battery gets low.

Bottom line: I have to make do with these hearing aids until Jaunuary 2022, when I can buy new ones with the help of our insurance. SO NO, I AM NOT SATISFIED.

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13 people found this review helpful
VERIFIED BUYER | Evansville, IN ?

Sound quality is good and they are very comfortable to wear. I even forget I have them on. The only con I have experienced is in the ease of putting them on. I have MS and my fingers don't work as well as everyone else's so it takes more time and effort to put the hearing aids on. I was in a store yesterday, and for some reason my left hearing aid came out. Since my fingers don't work well, I had to put the hearing aid in my purse until I returned to my car where I could look in the mirror and put it back on.

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12 people found this review helpful

Livid 2400. JUNK! I’ve made countless trips to my provider with bluetooth pairing problems. Both devices have already been replaced once and I have yet another appointment today. Disgusted with these hearing aids.

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12 people found this review helpful
VERIFIED BUYER | los angeles, CA ?

I am in my trial period now so I am testing different degrees of volume. I have been having trouble adjusting the TV sound since it varies sometime from program to program. I like the fact that they recharge over night. Much less trouble than the batteries.
Using my Iphone to make adjustments is also convenient.

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10 people found this review helpful
VERIFIED BUYER | downey, CA ?

So far sound quality on Starkey 2400i is good. There are still some issues with background sound-it does not block out the background noise. When talking on the phone the sound does not come out clear-it cracks-so it is sometimes hard to hear the words that the person is saying. The batteries last about 6-7 days.

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9 people found this review helpful

I am trying out the Livio 2400. This is my 2nd pair in less than 2 weeks. The sound quality is terrible! Sounds like the sound that comes from the Storm Troopers in Star Wars. The program keeps switching on it's own. The 1st day with the 2nd trial pair the program switched by itself from television to normal 12 full times in 40 minutes. Today, the program switched 6 times from normal to normal in 5 minutes. As far as I'm concerned, these hearing aids are a piece of junk compared to my older Widex aids. I'm returning these. I cannot understand people talking to me much less the television. Listening to music is worthless. Do not purchase these aids. You'll be sorry. If I could give these a rating of zero I would but I have to give it a 1.

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3 people found this review helpful
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