COSTS, REVIEWS, MODELS
What we love about Moment
Fast ProcessingIt’s in the name. Thanks to MOMENT’s industry-leading processing time of .5 milliseconds, you’ll hear sound at precisely the moment it occurs.
Rechargeability (optional)Lithium-ion battery technology ensures you can comfortably enjoy a full day of hearing, including streaming from your favorite devices. Simply set your hearing aids in their charger at night, and you'll wake up to fully-powered devices in the morning.
Bluetooth ConnectivityConnects directly to your iOS®, and select Android™ devices so you can stream audio in excellent quality directly to your hearing aids.
How to get Widex Moment locally and save
Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.
At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.
Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.
Included with your purchase
Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.
Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.
Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.
Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.
We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.
How Moment fits
45 Day Risk-Free Trial
Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.
Financing Available
We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.
Local Care Included
Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.
3 Year Warranty
Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.
Supplies
Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.
Jeff Hall
President at ZipHearing
Brad Ingrao
Editor & Doctor of Audiology
Jeff Hall
President at ZipHearing
Brad Ingrao
Editor & Doctor of Audiology
Released on July 8, 2020, MOMENT is Widex's flagship line of hearing aids, available in all styles, and for all hearing losses.
MOMENT is most well-known for having the fastest processing time on the market. The result? A more natural, real time sound quality, with less echo.
According to Widex, “Now you can hear every moment like you used to.” That may be a little optimistic, but MOMENT may be just the hearing aid to get you to the warm, balanced, natural hearing you remember.
AI-driven pros and cons of Widex Moment, based on (39) written reviews and (9) video reviews
Utilizing Chat-GPT 4, we've curated valuable product insights from the user reviews on this page. This is a summary of firsthand experiences from verified Widex Moment users.
Pros
Cons
Sales popularity of Moment vs.
over the last 60 days
Relative sales popularity of Widex models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion
Sales stats for Moment
Based on our internal sales data. Updated daily.
Widex's product naming convention
Moment tech levels our customers buy
Based on internal sales data. Updated daily.
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67.7%| Tech level | % of sales |
|---|---|
| Moment 440 | 67.7% |
| Moment 330 | 24.8% |
| Moment 220 | 6.4% |
| Moment 110 | 1.1% |
Sorted by popularity. Based on our internal sales data. Updated daily.
Widex Moment comes in 11 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Moment 440, 330, 220 or 110. The majority of ZipHearing customers buy the Widex Moment mRIC R D (Discontinued) model (shown in position 1 below), with the 440 technology level.
This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.
| Model | 110 | 220 | 330 | 440 |
|---|---|---|---|---|
| Sales popularity | 1.1% | 6.4% | 24.8% | 67.7% |
| Return rate | 16.7% | 20% | 18.5% | 17.9% |
| Tech level | Low | Mid | Advanced | Premium |
| Bands | 6 | 10 | 12 | 15 |
| Programs | 3 | 3 | 4 | 5 |
| Fluid Sound Analyzer (sound classes) | 3 | 4 | 7 | 11 |
| SoundSense Learn | ||||
| SoundSense Adapt | ||||
| Reverse Focus Program | via Moment App | via Moment App | via Moment App | |
| Phone+ | ||||
| Speech Enhancer | ||||
| SmartWind Manager | ||||
| High-Frequency Boost |
*some features may not apply to all models on this page
For a more detailed comparison, see Widex`s feature matrix
Can’t say enough good things about it
Summary: Bob, a 75-year-old retired physician with a 12-year history of hearing loss, shares his experience with the Widex Moment 440 hearing aids. After trying products from five major manufacturers, he finally found satisfaction with the Widex Moment 440, praising its authentic sound quality for music and speech recognition. Influenced by a detailed review from Michael Fremer, a long-time editor for Stereophile magazine, Bob was impressed by the hearing aids' "pure sound" mode, which greatly enhanced his music listening experience. He highly recommends the Widex Moment 440 for its remarkable sound clarity and settings, noting no drawbacks and emphasizing its exceptional ability to replicate music, a sentiment echoed by audiology expert Mead Killion.
I couldn't be happier with these
Summary: Suzanne, an 87-year-old from Colorado, praises her new Widex Moment Sheer 440 hearing aids after ten years of using different brands, noting their superior programmability and effectiveness in various settings like public places and while watching TV. She highlights the clear sound quality for music, a reason many musicians favor Widex Moment, and details her positive experience with the charging unit and improved hearing. Despite challenges like adjusting to phone calls through the aids and needing time for her brain to adapt, Suzanne highly recommends Moment Sheer hearing aids for their significant impact on her quality of life.
These work amazingly well
Hello my name is Michael and I am reviewing the hearing aids that I got a couple months ago, they’re called Widex Moment 440, they’re the top of the line Widex behind the ear hearing aids and I like them a lot. After trying Oticons and Phonaks, both top of the line, I chose these for a couple of reasons, one is as a musician there’s a slight edge in sound quality for music that I appreciate, I’m pretty picky about that. Not only are the Widexs good sounding on their music setting but also my provider was able to dial in exactly the equalization that I wanted, which I asked for based on frequency curves and things that I know sound good to me, and so that was excellent. The other reason that I chose them is the phone app, the phone app is different and better to me than the apps for the other brands because you can design your own program with Widexs and in a very tailor made way and then save it so that if you have your phone with you you can choose something, I created one for noise suppression when there’s like a background fan sound or something like that going on, that’s a little bit better than the default, and there’s all kinds of different things you can create that way, I really appreciate that. The domes are also very comfortable for my ears and I’m gonna show you one of the hearing aids up close, and um, that little rubber dome, this is a small, there’s different sizes, this one has 2 vents which you can’t really see, but that works well for my particular hearing loss, um, which is not a severe hearing loss and it’s um quite a bit of mid range loss so that a closed dome wouldn’t work well for me but these work very well. One downside about the Widexs compared to some other brands is that they have one button and you get to choose, either that button is going to control which program, or it’s going to control the volume, but it won’t do both, you get to specify one or the other and that really bothers me because those are 2 things I want to control on demand whenever I need to. There is a workaround, I got this, this is called an RC-DEX that Widex makes, it’s a little remote control unit that you can carry on your keychain, in your pocket and it connects by Bluetooth to the hearing aids and you can control both of those 2 things. So that’s the workaround, of course you can also control it from your phone app but that’s not always convenient, sometimes you want something a little less obvious or less bulky to carry around. So that’s one downside, I saved a couple of thousand dollars by going through ZipHearing, that was amazing, and ZipHearing has contracted with a local provider here in Santa Cruz, Ca who has been great, I really appreciate that provider. As far as advice to people choosing hearing aids I would say don’t settle for something you’re not really happy with. Either go back to the provider to get it really dialed in, I think I’ve been back about 5 times to get the sound of these dialed in the way that I like and also the right domes and everything. So I would do that, or just choose a different model, as you can tell I’ve been through several different models and any provider should be happy to let you return and try different models. This is a big investment and it’s a really important thing for your day to day life so it’s worth really getting it to be what you want it to be. And the technology is there to make these work amazingly well, so once again I recommend the Widex Moment 440 and good luck in your search for the best hearing aid.
Streaming music is really good
Summary: Larry from San Diego County shares his experience with his first hearing aids, the Widex 440s, chosen after his wife’s recommendation. He appreciates their clear and natural sound, especially noting the improvement in hearing high-frequency sounds like family conversations and TV. Larry highlights the excellent music streaming quality of the Widex Moment 440s, comparable to AirPods, but points out their limitations in noisy environments like restaurants and while watching TV due to inadequate noise cancellation and focus features. Despite these issues, he recommends these hearing aids, particularly for music enthusiasts, and advises those unsatisfied with their first set of hearing aids to explore other options.
I’m real happy with the Widex Moment
Summary: Jim, an experienced hearing aid user, praises the Widex Moment for its advancements over older models, especially in handling high-frequency sounds. He highlights their discreet design, effective digital adjustments, and the convenience of rechargeable batteries, eliminating the need for spares. While he enjoys the Bluetooth connectivity for phone calls, he notes music streaming is not on par with specialized devices like AirPods. As a college professor, Jim appreciates the improved clarity in understanding students, particularly in noisy environments, and values the hearing aids' background noise filtering capabilities. He recommends the Widex Moment for anyone with hearing difficulties, noting the significant improvement in his quality of life and ability to participate in conversations.
Some of the marketing is disappointing
Summary: Lars reviews the Widex Moment 440 hearing aids based on his personal experience, and highlights their clarity and how they have improved his communication in personal and professional settings. Despite appreciating the directional settings in the Widex app and the comfort mode for reducing sharp sounds, Lars finds the dependency on audiologists for programming adjustments and the open design of the charging case as downsides. He is particularly disappointed with the poor music streaming quality, contradicting Widex's marketing claims of being the best headphones. Although podcasts and phone calls are somewhat manageable, he finds the sound tinny and lacking clarity. Overall, while Lars sees the Widex Moment as a good hearing aid choice, he feels misled by some marketing aspects and suggests improvements in user support materials.
Written Reviews
Amazed
I’m real happy with the Widex Moment
Game changer
Thanks to my audiologist for perfection
Top quality
A Revelation
Hearing like I'm 20
Natural
Outstanding Upgrade
So far so good
Choose questions category:
The SmartRIC, sRIC R D, RIC 312 D, BTE R D, and BTE 13 D models are all Made for iPhone, which means they can connect directly with iPhones to stream music, phone calls, and more. These models are also compatible with the new Android protocol, Audio Streaming for Hearing Aids (ASHA), allowing direct streaming from select Android devices with Android 10 and Bluetooth 5.0. If your phone isn't directly compatible with MOMENT, or if you're getting the RIC 10 model or one of the custom in-the-ear Moment models, you can still get Bluetooth functionality via the COM-DEX streaming accessory.
Yes, but only via the COM-DEX or Sound Assist accessory. You'll be able to hear the callers voice streaming through the hearing aids, and the caller will hear your voice via the microphone on the COM-DEX or Sound Assist device, which should be worn around your neck so the microphone is in close proximity to your mouth.
The Moment sRIC and BTE R D models last around 16 hours a day with a few hours of streaming. With no streaming, they should last around 20 hours. The SmartRIC model lasts 37 hours without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming.
The newest model from Widex (SmartRIC), is compatible with a portable charger, which will allow you to charge the hearing aids on the go. Unfortunately Widex doesn't make a mobile power pack or travel charger for any of their other models, but they do have a recommendation. If you buy a mobile power bank, like the kind used for cell phones, you can plug your Widex into that and draw power from it. Widex recommends the following powerbanks, which can be found on Amazon: ZMI PowerPack 10000mAh, Anker PowerCore 10000mAh, Anker PowerCore 20100mAh.
The SmartRIC model sets itself apart from other Widex Moment models through several distinctive features, despite being built on the same platform and using the same chip. The design has been refined, with Widex adjusting the angle of the microphones to significantly reduce wind and handling noise and improve speech clarity in noisy environments. Additionally, SmartRIC introduces a new portable charger, which is a notable advancement. This charger is equipped with its own lithium-ion battery, capable of storing an industry-best 5 full charges, offering convenience for users on the go. Furthermore, the SmartRIC model boasts an improved battery life over other rechargeable Moment models, delivering 37 hours of operation without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming. Initially, the SmartRIC is available in the 440, 330, and 220 technology levels, catering to a range of user requirements. The SmartRIC is available in 5 colors, which can be seen here: https://www.widex.com/en/hearing-aids/smartric/
Apps (by popularity)
ZEN app
COM-DEX app
*Double tap on the app to open it in the store
Accessories (by popularity)
KEY FEATURES
1. Dome
The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.
2. Microphone
The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.
3. Receiver
The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.
4. Receiver wire
This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.
5. Rechargeable or disposable batteries
The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.
6. Push button
The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.
7. Water resistant
Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.
8. Wax filter
When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.
9. Dome
The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.
10. Microphone
The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.
11. Receiver
The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.
12. Receiver wire
This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.
13. Rechargeable or disposable batteries
The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.
14. Push button
The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.
15. Water resistant
Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.
16. Wax filter
When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.
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