Phonak Virto Paradise

COSTS, REVIEWS, MODELS

Virto Paradise 90$4598/pair
Virto Paradise 70$3798/pair
Virto Paradise 50$3198/pair
Virto Paradise 30$2798/pair
The image of color hearing aids
Black (13.1% popularity)
Can't decide? No problem! We're happy to ship a few different colors :)

What we love about Virto Paradise

Biometric Calibration iconBiometric Calibration

Virto Paradise hearing aids are precisely calibrated to your individual ear anatomy. Based on your unique ear impression, Phonak analyzes over 1600 biometric data points to ensure a perfect fit.

Hands-Free Calls iconHands-Free Calls

Answer, end, or reject a phone call with the push of a button while keeping your phone in your pocket, purse, or on a nearby table.

Bluetooth Connectivity iconBluetooth Connectivity

Connects directly to your iOS®, Android™ or other Bluetooth®-enabled devices so you can stream audio in excellent quality directly to your hearing aids.

How to get Phonak Virto Paradise locally and save

1Make sure there is a ZipHearing provider in your area Ziphearing man with laptop emoji

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2Schedule your consultation Ziphearing calendar emoji

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3Hear better Ziphearing chart emoji

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Phonak recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Virto Paradise fits

How hearing aids looks on the head
Black (13.1% popularity)
(tap once on the head to see hearing aids off the ear)
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available

Financing Available

Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care

Local Care Included

Heart icon - local care

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Phonak recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=

3 Year Warranty

Warranty icon - warranty

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids

Supplies

Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by:Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by:Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry.More about Brad Ingrao
Updated:Jun 19, 2022
Phonak Virto Paradise

Discreet design with brilliant speech understanding and natural sound

Released by Phonak on February 22, 2022, Virto Paradise is Phonak's flagship line of custom in-the-ear hearing aids for wearers with mild-to-severe hearing loss.

Virto Paradise is most well-known for it’s Virto P 312 model (available in black), which blurs the line between hearing aids and Bluetooth earbuds.

Whether you want the world’s strongest in-the-ear hearing aid made out of titanium, or a Bluetooth compatible device with a stigma-busting appearance, there’s a Virto Paradise model that’s sure to be just right for you.

Phonak Virto Paradise at a glance

Sales popularity of Virto Paradise vs.

for

Relative sales popularity of Phonak models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Virto Paradise

Based on our internal sales data. Updated daily.

BOUGHT BY 2.8%of our customers who've bought Phonak in the last 90 days
RETURNED BY 26.3% of customers during their 45 day trial period for a 100% refund
ZipHearing Return PolicyWe think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE FOR
PHONAK VIRTO PARADISE IS
36% less
than the national average price
ZipHearing Price

Phonak's product naming convention

Phonak
Brand
Virto
Style
Paradise
Generation
90
Tech level
312
Battery

Virto Paradise tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range71.7%
Hearing Aids prices range71.7%
Tech level% of sales
Virto Paradise 9071.7%
Virto Paradise 7018.2%
Virto Paradise 507.1%
Virto Paradise 303%

Phonak Virto Paradise models

Sorted by popularity. Based on our internal sales data. Updated daily.

Phonak Virto Paradise comes in 5 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Virto Paradise 90, 70, 50 or 30. The majority of ZipHearing customers buy the Phonak Virto P 312 model (shown in position 1 below), with the 90 technology level.

RATING1
The image of Phonak Virto P 312 hearing aidsVirto P 312
Virto P 312

Wireless, in-the-canal style with a size 312 battery.

52.5%
of our customers choose this model
30.8%
of our customers returned this model for a full refund
RATING2
The image of Phonak Virto P Titanium IIC hearing aidsVirto P Titanium IIC
Virto P Titanium IIC

Non-wireless, invisible-in-canal style with size 10 battery and titanium shell.

26.3%
of our customers choose this model
30.8%
of our customers returned this model for a full refund
RATING3
The image of Phonak Virto P Titanium CIC hearing aidsVirto P Titanium CIC
Virto P Titanium CIC

Non-wireless, completely-in-canal style with size 10 battery and titanium shell.

13.1%
of our customers choose this model
15.4%
of our customers returned this model for a full refund
RATING4
The image of Phonak Virto P 10 NW hearing aidsVirto P 10 NW
Virto P 10 NW

Non-wireless, completely-in-canal style, with a size 10 battery.

8.1%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING5
The image of Phonak Virto P 312 NW hearing aidsVirto P 312 NW
Virto P 312 NW

Non-wireless, in-the-canal style, with a size 312 battery.

0%
of our customers choose this model
0%
of our customers returned this model for a full refund

Phonak Virto Paradise 90 vs 70 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model30507090
Sales popularity3%7.1%18.2%71.7%
Return rate33.3%N/A50%22.5%
Tech levelLowMidAdvancedPremium
Finetuning channels12162020
Automatic programs4569
DuoPhone
Windblock
SoundRelax
Dynamic Noise Cancellation
Speech Enhancer

*some features may not apply to all models on this page

For a more detailed comparison, see Phonak`s feature matrix

Helpful resources from Phonak

Phonak Virto Paradise reviews

The video and/or written reviews below are from real ZipHearing customers who bought and wear Phonak Virto Paradise hearing aids. Every ZipHearing customer is invited to create written and video reviews and is compensated up to $235 for doing so. We ask our customers to provide unbiased reviews highlighting both the pros and the cons of their hearing aids. We hope you find these firsthand experiences of Phonak Virto Paradise helpful!
Preview for the "You really can’t see them" video
04:12

You really can’t see them

Review by: Rich from CA
Model: Phonak Virto Paradise 70 Titanium CIC
Bought: Nov 2022

Hi my name’s Rich, I’m doing a review of my Phonak Titanium 70 hearing aid, it’s an in-the-canal hearing aid that I got from ZipHearing. This is the hearing aid, it’s that small, really like my fingernail, small, uses a size 10 battery, it fits in the ear well, stays in, a little bit of a history that I have on hearing aids is that about four years ago I had checked into hearing aids and looked at the completely in the canal hearing aid from an audiologist’s office, it did not work for me, they would not stay in my ears when I would chew they would slide out, work their way out. So being vain and not wanting to have to wear anything that would be seen I decided to wait on getting hearing aids. In early winter of 2022 which would be about 4 months ago, I started looking at hearing aids at Costco, and saw ZipHearing on Google. I went to Costco, everything was fine there, they offered the in the ear, over the ear, and full shell in-the-ear, and that would’ve been okay, the in the ear, except they were not the latest generation or the latest models, they were like last year’s models, so I decided to deal with ZipHearing and the audiologist that they referred me to. They are the Titanium 70 from Phonak, at first we had tried the Signia Silk and those did not stay in as they just slide in the ear, but they worked their way out when I would chew, so I went back to the audiologist and he fitted me for a Phonak in the ear canal hearing aid that would be molded to fit me specifically. They were a little bit cheaper so ZipHearing had the price difference in my account credited to my credit card the very next day, so they’re real good about that, their customer service is real good. I went and got the hearing aid, got it put in, got fitted, they came back, it just slips in, that quick, just like that. The only I problem I had with the Phonaks were with the molded, is the one on the left side, which would be this side, still did not fit properly, it was still coming out a little bit and I was not comfortable with how it fit so we had another mold made, that took a couple weeks to get that hearing aid back, and now I have that. And it fits well, stays in, they don’t come out, they work well, the adjustments are easy, batteries last me 4-5 days, I really like you really can’t see them, so it takes care of the vanity issue, plus I can hear much better with the surrounds, I don’t feel like I have my head plugged, or my ears plugged in, they’re very comfortable. ZipHearing has been very good to work with, I would recommend them highly, I recommend these Phonaks for someone who wants the in-the-ear, or in-the-canal I guess is what it would be called, that are custom-fitted, custom-molded, they work perfectly. Thank you, have a great day.

Show-5 More

Written Reviews

Sorry, we dont have any written reviews yet.

Common questions about Phonak Virto Paradise hearing aids

Bluetooth / ConnectivityDisposable BatteriesControls/AppsMiscellaneous

Choose questions category:

Does this hearing aid allow for hands-free phone calls?
The P 312 model offers hands-free phone calls. The other models don't have Bluetooth and thus do not offer this feature.
Can this hearing aid be paired directly to my Bluetooth TV?
The P 312 model can, though Phonak doesn't recommend it, as it can cause excessive battery drain. Phonak recommends purchasing the TV Connector accessory for this instead.
Is this hearing aid Bluetooth compatible?
Yes. The P 312 model is Bluetooth compatible and offers direct audio streaming from almost all phones. The Virto P 10, Titanium, and Virto P 312 NW models are not Bluetooth compatible.
Is this hearing aid Roger compatible?
Yes- the P 312 model can pair directly to Roger devices.
How will I know when it's time to change the battery?
The hearing aids will make two long beep sounds. Your hearing care provider can show you a demo of these sounds in Phonak's fitting software, so you know what to expect. Typically the aids will make these notification sounds every 15-30 minutes, until the aid quits working entirely.
What size battery do they take?
The battery size is indicated in the model name, for example the Virto M 312 takes a size 312 battery.
Are the batteries hard to change?
On the P 10 and Titanium models- yes. You'll need good dexterity to change them. The models which use a size 312 battery are much easier and most people can manage just fine.
How long do the batteries last?
Batteries for the P 10 and Titanium models will last 2-5 days. P 312, about 5 days, depending on how much Bluetooth streaming you do. P 312 NW, 5-7 days.
How can I control this hearing aid, and which settings can I control?
Control options will vary depending on the model. You can control the volume and program of the Wireless Virto P 312 with the onboard push button, optional rotary volume control wheel, the RemoteControl, or the myPhonak app. The myPhonak app will also allow you to adjust the frequencies of the hearing aids. All other models can be controlled by an optional push button, which will let you adjust either the volume or program. Often, the Titanium IIC model will be so small that there's no room for a push button, in which case you'd have to use Phonak's MiniControl accessory, which will allow you to change either the volume or program.
How do I turn this hearing aid on and off?
To turn the hearing aid on, simply close the battery door. Opening the battery door will turn the hearing aid off.
Does the app have a “Find My Hearing Aid” feature?
Phonak hearing aids and Phonak apps do not have a "Find My Hearing Aid" feature.
Is this hearing aid CROS compatible?
No. The only in-the-ear models from Phonak that are CROS compatible are the older (Virto B) models from 2017.
Can I get this hearing aid with a telecoil?
The P 10 & P 312 NW models include a telecoil, and it's optional on the Titanium models. A telecoil is not an option on the P 312 model.

Compatible apps & accessories

Apps (by popularity)

RATING1
The image of myPhonak app hearing aids
myPhonak app

myPhonak app

Compatible with the Virto P 312 model. Use this app to adjust settings like volume, programs, frequencies, and noise cancellation. Easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). In some cases, you can even connect with your hearing provider for remote adjustments to your hearing aids.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING1
The image of TV Connector hearing aids
TV Connector, $279

TV Connector, $279

Compatible with the Virto P 312 model. Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the + or - buttons on the TV connector.
RATING2
The image of RemoteControl hearing aids
RemoteControl, $249

RemoteControl, $249

Compatible with the Virto P 312 model. You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.
RATING3
The image of Roger On iN hearing aids
Roger On iN, $1649

Roger On iN, $1649

Compatible with the Virto P 312 model. Roger On has 3 modes- Pointing mode, Presenter mode, and Table Mic mode. In Pointing mode, simply point it towards the subject you want to hear and it'll pick up their voice, just like a microphone would. In Presenter mode (AKA lapel mode), it'll focus almost entirely on the wearer's voice and stream that to your hearing aids. In Table Mic mode is where this accessory shines, and what gives it the advantage over Roger Pen iN. When Roger On is laid flat on a surface (like a table), it automatically figures out it's orientation and switches into an automatic directionality mode. In this mode, it can automatically shift the focus of the microphones towards the direction of speech. Roger On can also wirelessly stream audio from the TV to your hearing aids, so if you buy it, you don't need to buy the TV Connector.
RATING4
The image of Roger Select iN hearing aids
Roger Select iN, $1349

Roger Select iN, $1349

Compatible with the Virto P312 model. Ideal for stationary situations where background noise is present, like a table at a restaurant. Set the Select iN in the middle of the table, and it automatically selects the person who is talking and seamlessly switches from one talker to another, streaming the sound directly to your hearing aids. What's nice about the Roger Select (and the reason it's better for smaller group conversations where it can be placed within arms reach), is you can hit a button on the device to change the direction the microphone is facing – you can “select” it – and override the automatic selection, allowing you to focus on the speaker most important to you. Select iN can also be worn by someone else you want to hear, on their chest using a clip or lanyard. This is known as “lapel mode.” When in lapel mode, Select iN knows its orientation and automatically ensures the microphone points upward to pick up the voice of the speaker. The lapel mode is good for a presenter at a meeting, a fitness class, and a passenger or driver in a car. Roger Select iN can also wirelessly stream audio from the TV to your hearing aids, so if you buy a Select iN, you don't need to buy the TV Connector.
RATING5
The image of Roger Table Mic II iN hearing aids
Roger Table Mic II iN, $1888

Roger Table Mic II iN, $1888

Compatible with the Virto P312 model. Of all the Roger accessories, Table Mic II iN has the least versatile functionality- it's really only designed for stationary use. Ideal for working adults who participate in various meetings with multiple (4+) people involved. When placed in the middle of a table, it's able to automatically pick up the voice of the person who is talking and stream it directly to your hearing aids. Table Mic II iN automatically switches between speakers, and unlike Select, you can't manually override the choices Table Mic II iN makes. Multiple Roger Table microphones can be connected to create a network and with a range of more than 60 feet it ensures you're able to fully understand everyone at work.
RATING6
The image of PartnerMic hearing aids
PartnerMic, $449

PartnerMic, $449

Compatible with the Virto P 312 model. If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment.
RATING7
The image of MiniControl hearing aids
MiniControl, $20

MiniControl, $20

The MiniControl contains a magnet that functions like a remote control to change the settings of Virto Titanium and Virto 10 models.
RATING8
The image of D-Dry+ hearing aids
D-Dry+, $179

D-Dry+, $179

If you live in a humid environment, sweat a lot, are prone to ear infections, or are getting custom in-the-ear hearing aids, you should get this. It plugs into a standard outlet and uses UV-C light to kill germs, and blows warm air to remove moisture.
Models
Step 1 for better hearing
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KEY FEATURES

1. Disposable battery

The image of Disposable battery hearing aids feature

This particular model of Virto Paradise is powered by a size 312 battery, expected to last about 5 days, depending on how much Bluetooth streaming you do. Other models (below) are powered by a size 10 battery, expected to last 2-5 days. To prolong your battery life, it’s recommended to open the battery door when not in use. Another benefit of opening the battery door is it allows the moisture accumulated throughout the day to dry out. Your purchase from ZipHearing includes a 1 year supply of batteries.

2. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

3. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Depending on the severity of your hearing loss, your hearing care provider will instruct Phonak to build your Virto Paradise hearing aids with one of four different receiver strengths: M (moderate), P (power), SP (super power), UP (ultra power).

4. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to have different functions, depending on your needs. Some of these functions include volume and program control, on/off functionality, flight mode, answering/ending phone calls, pausing/resuming streaming, and accessing virtual assistants like Siri. Some people use these buttons exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use these buttons often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

5. Vent

The image of Vent hearing aids feature

The vent runs along the entire hearing aid, usually along the bottom portion, with an opening at the faceplate of the hearing aid (outside the ear), and an opening next to the receiver/speaker of the hearing aid (inside the ear). Vents serve multiple purposes, from aiding in ventilation, to controlling sound leakage and feedback reduction. Vents can affect acoustics and sound quality, so your hearing care provider and the manufacturer will take care to ensure your hearing aid is built with the correct vent size.

6. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Phonak CeruStop filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.

7. Disposable battery

The image of Disposable battery hearing aids feature

This particular model of Virto Paradise is powered by a size 312 battery, expected to last about 5 days, depending on how much Bluetooth streaming you do. Other models (below) are powered by a size 10 battery, expected to last 2-5 days. To prolong your battery life, it’s recommended to open the battery door when not in use. Another benefit of opening the battery door is it allows the moisture accumulated throughout the day to dry out. Your purchase from ZipHearing includes a 1 year supply of batteries.

8. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

9. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Depending on the severity of your hearing loss, your hearing care provider will instruct Phonak to build your Virto Paradise hearing aids with one of four different receiver strengths: M (moderate), P (power), SP (super power), UP (ultra power).

10. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to have different functions, depending on your needs. Some of these functions include volume and program control, on/off functionality, flight mode, answering/ending phone calls, pausing/resuming streaming, and accessing virtual assistants like Siri. Some people use these buttons exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use these buttons often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

11. Vent

The image of Vent hearing aids feature

The vent runs along the entire hearing aid, usually along the bottom portion, with an opening at the faceplate of the hearing aid (outside the ear), and an opening next to the receiver/speaker of the hearing aid (inside the ear). Vents serve multiple purposes, from aiding in ventilation, to controlling sound leakage and feedback reduction. Vents can affect acoustics and sound quality, so your hearing care provider and the manufacturer will take care to ensure your hearing aid is built with the correct vent size.

12. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Phonak CeruStop filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.