Starkey Genesis AI

When I received my Genesis AI hearing aids and put them in my ears at the fitting, I was impressed with how powerful they were. These really did a great job at amplifying the surrounding sounds and pumping them into my ears. These were so powerful, in fact, that the plosives and “s” sounds from speech were overwhelming. However, that was an easy fix for my hearing specialist. He made a modification in his software and the problem was solved! I was also able to work with the specialist and make some custom programs (presets) to use in the new MyStarkey app. I need to emphasize this, this app is incredible! Very simple to use, and highly intuitive.

I love the charger that these hearing aids came with! It has a closing lid and uses magnets to hold the aids in place while charging. I also heard there is an upgraded charger that has an internal battery for charging on-the-go, which is a huge perk for me.

I was not a huge fan of the audio quality when streaming music, it was terribly thin-sounding and very washed out. However, the MFI bluetooth connection made the setup and pairing process a breeze! A few taps on the iPhone screen and I was fully connected and ready to go.

I feel like I will need to make a few more trips to my specialist to truly dial in my perfect settings and preferences, but it will 100 percent be worth the time and effort.

Excellent sound quality and comfortable fit, I am pleased to be able to hear adain. The technology of the devices with the app is amazing. I definitely recommend these hearing aids.

The sound quality is wonderful quiet calm, and works perfect I am very impressed and thank you for the good provider you hooke us up with. I would have no trouble recommending this hearing aid to anybody. Please feel free to use me as a reference, I also love the way the app works.

The sound quality is very good. They fit better than my last pair (different brand). The app is easy to use and it works well with my IPhone 14. They only minor issue is switching from my phone to my IPad and then back. It’s a nuisance to gave to keep turning the blue tooth off and on when I want to switch devices. But, a real positive and one of the main reasons for choosing Starkey Genesis is the long battery life. I have not had them die on me once. My old instruments used to die around 9 pm every night. So happy with these!

Much improved hearing. Long delayed decision to get. Sound quality is excellent. No loud feedback that I’ve heard with other brands from family and friends. I have rechargeable model. Plenty of battery life remaining after 30 hour flight overseas. Stigma of having aids was in my mind. Almost unnoticeable in appearance. Programs for restaurant, outdoors and crowds, along with “edge” are a big help.

I am a flight nurse working on rotor wing aircraft who has been hearing impaired for longer than I am willing to admit. I needed a hearing aid that would be adaptive to the inherently noisy environment of aviation, would be usable inside a flight helmet, and allow me to function in clinical settings where use of stethoscopes are required to assess heart and lung sounds in addition to verbal communication between clinicians. The Starkey Genesis AI 24 MRiC has checked all of those boxes and more. Through the use of a Bluetooth enabled stethescope, on the fly (pun intended) adjustability of the hearing aids, and the anti-feedback programming within the hearing aid, I have found a device that is functional within the rigorously dynamic environments of flight medicine. I couldn’t be happier in my choice of hearing aids as it has made getting used to wearing them that much easier.

I am 65 years old and have been having difficulty understanding in noisy situations. I also have been becoming more aware of just how jarring sudden sounds are to me and the "wall of sound" impacts me when I am in noisy environments. I went to the audiologist and was diagnosed with mild to moderate hearing loss. I began my research and found Zip Hearing. I watched videos and ultimately choice the Starkey Genesis AI 24 ITC hearing aids. I wanted something with good battery life, the ability to change/adapt to different environments and were form fitting. I have to say that the Starkey's have exceeded my expectations. It has significantly improved both my hearing as well as my ability to be in crowded situations. I chose the ITC style due to wearing glasses and I also ride an ebike so I don't want the hassle of potentially brushing the RIC off and losing it. It took an extra time to make, but well worth the wait. They are comfortable and after a few weeks, are easily put in. They are well made and I am confident that they won't fall out. The app is clean and polished - intuitive and helpful. I also like the ability to tweak the different settings and have found that the Edge+ mode and its options have been fantastic. In summary, it has been a wonderful experience from the actual hearing aids to the interactions that I had with Grant at Zip Hearing.

This review is in regards to Starkey Genesis AI 2400 full-size RIC hearing aids purchased through Ziphearing. These are my very first hearing aids, so I can’t compare them to others. I have typical moderate-severe hearing loss of high frequencies in both ears.

PROs:

Comfort- Excellent, weightless, no issues wearing them all day every day.

Sound: Very good. I only need to change the program for TV, phone calls (see below) and restaurants. Essentially I live in the “Personal” setting ten hours a day and it does a great job. Some whooshing as the environment changes and the system (re)optimizes itself. Excellent in stable environments. Edge Mode is pretty effective in unforseen environments.

Battery life: Spectacular. They could go days without recharging.

CONs:

Phone volume: There is no way to raise the volume of phone calls and notifications sufficiently. Even with iPhone volume controls/settings on max and mics off/muted, the volume is barely ok in quiet environments and all but useless in loud environments. The hearing aid volume buttons (and volume slider in app) do not work on phone calls and notifications. Apparently those volume controls affect mic sensitivity only, and the calls/notifications bypass the mics. This phone volume issue is the only lingering issue. Hopefully a future software release will fix this.

Starkey/Ziphearing service: One of my aids failed it’s self test after a week or so. Brought it to audiologist who had to send it in to Starkey/Ziphearing (not sure which). I assumed they would overnight a replacement to my home but no…. I was without my left aid for a week and a half, and had to go back to audiologist to pick up the replacement once it came in. Very poor service process IMO.

If the phone volume and service process were corrected these hearing aids would be a 10 out of 10.

These Genesis AI hearing aids are great. I’m switching from another brand so there has definitely been a learning curve for me to adjust to the way I’m hearing with them. I like the adjustable options but it can be a little overwhelming with so much choice that isn’t really explained (like wind reduction). Might be difficult for those who aren’t great with technology to manage.

I am very satisfied with my Starkey Genesis hearing aids. They have inproved my hearing capablebility trumendusly. It is an advantage that I am able to switch my hearing aids, to Croud, television, outside , or normal. They are comfortable to wear, and present no challenge to me.

Good, quality hearing aids. These are my first so can’t say how they compare to others. Seem to hold up and seem waterproof based on my jumping in the pool with them on. Easy to charge and they last a long time on a charge.

I had waited a long time before I finally addressed my hearing loss. Purchasing a hearing aid was a very big decision, foremost the expense. After consulting with a doctor, my husband began researching on line for a quality product at the best price. Zip hearing had a discounted price along with a vendor close to my home. I spoke with Derrick on the phone and was impressed with his professionalism and knowledge. There was no hard sell, like talking with a friend. He set up the appointment and the staff there were equally as good. I am very pleased with purchase and will be recommending to others.

My new Starkey genesis AI hearing aids are wonderful. The sound quality is amazing. I like the fact the battery charge is good for up to 50 hours.The smaller design makes it almost invisible.

The Starkey Genesis AI 24s seem like they’ll work for me. It’s taking some time to get used to hearing the high frequency sounds once again. Everything seems to be crisp as th HAs amplify high frequencies for me. One hearing aid started to act up and failed the app’s self test. My provider had Starkey replace the defective unit. That took about 5 business days. We”ll see if there are any other problems.

Hi my name is Al H. I have acoustic neuroma tumor on this side, and hearing loss on the high end on this side. I went on YouTube and saw a bunch of videos and liked the Starkeys, the AI, the way they fit, saw it on the ZipHearing website and this is, I got a custom one on this side hearing and a regular one on this side. So the custom one is because of the acoustic neuroma tumor, they fit it, I have no hearing on the high end, just low end, and also got a rechargeable case, that's got a fits perfectly for my, locks right in, works really good. ZipHearing gave me a professional in my area, did the hearing tests, found out that I have very low hearing on this side just the low end so they gave me the total enclosed hearing aid on that side, I've got it for a year so I go back to him, he set me up so I run and jog and took away the noise from the wind with my dog, also have a custom one for hearing music in my car because I've got a very good sound system in it and another custom one for hearing my television at home, and then they did a custom one for jogging and running. So I really like the ZipHearing for that part, they gave me a discount for it, the Starkey Genesis AI hearing aids are great, the AI is perfect, the app works really well so I'm really happy with them. Little expensive but you know for the quality you get with them it's pretty nice, especially the size, they're really tiny so I really like them, you can't hardly see them behind your head. So my thoughts are they are very good quality, very good service from ZipHearing and I really appreciate the website that they had for it. Thank you

Hello, my name is Rick. I'm reading this from a script because I don't want to miss any info. I've had hearing loss for many years, but it was only medically diagnosed in the last four, so I have about 50% hearing loss, mainly in the higher frequencies. I've tried over-the-counter hearing aids by the brand name Eargo and they were okay. Then when I finally decided to see an audiologist, they originally fitted me for behind the ear hearing aids, which I didn't like. The brand that I wore was unknown. While I was wearing those, I decided to research some different types of hearing aids and found I would probably like to try out in the canal hearing aids. I chose the Phonak Vitro 90s which used the 312 batteries. These were fine from about two years, but I have issues with my hand shaking and changing the batteries became almost unbearable, and having them in the canal was also difficult because the only way I could get them out was by pulling them out by the battery door, which is not the best way. This led me to the decision to change to my current devices, the Starkey Genesis AI in the ear rechargeables. Here they are. One is colored red for the right ear. The outer shell. I get them out of here. The outer shell is close to my skin tone, so they'll blend in. And there's a little button there, kind of in between the two microphones and that actually, changes the level of sound, and it changes programming. Also, there's three little gold contacts there, and that's how they charge in the cradle. Also, the case that I upgraded to, has a built in battery pack. You see the lights on it here? But it holds about enough power to charge them for three times. I came across the brand and hearing aid model after finding the zip hearing site. After inquiring about the devices, I was put in contact with a local zip hearing audiologist, which actually has been the best doctor I've found thus far. He agreed that in the ear, would work well for me, so I decided on these due to mainly the rechargeability. The benefit of the ITE, and somewhat the ease of removal from the ear. This hearing aid is the best I've had so far. I like these. I like these because they have artificial intelligence technology, which I believe gives them some sort of on the go auto programming, which helps in varying changes in sound levels. They also use, the My Starkey app, which is a great little tool. The only issue I have with these hearing aids is the battery life. They're said to last for up to 40 hours on one charge, but I just can't seem to get more than 16 to 18 hours, which is still plenty for each charge. Also, I've only used these hearing aids for three years or so. In that time, I can say the Starkey brand has been the best and the ITE type works best for me in my opinion. The ITC device just were too difficult to remove. The Phonaks were nice, but the sound quality of the Starkey is just a bit better over, just a bit better. The over-the-counter ergo brand didn't help with my specific hearing loss and when the time comes to replace the existing devices, I'll be sure to go back to the zip hearing site and see how technology has changed. Sorry for my rum stumbling and my talking, but, this is the best I could do for my video. Thank you.

The new Starkey Genesis AI hearing aids have lots of bells and whistles. I especially like the long rechargeable battery life, up to 50 hours between charges. It works very well except the Android phone microphone has to be close to your mouth for people to hear you talk when the aids are answering the phone. Therefore it's not really hands-free. That's why I didn't give it a 10.

Excellent sound quality. New app My Starkey has an outstanding Edge Mode filters background noise to improve speech audibility. Tinnitis program helps.

Right from the beginning I noticed I did not as much background noise, I. Understand people speaking much better than my old hearing aids.

I love my Genesis Ai hearing aids! They connect to my computer with the remote mic + and gives me a very clear sound. I barely can feel them in my ears. I love the app and the different extra things I can do with them like translation and changing the settings. Sound is great!!!

They are comfortable to wear. For the first week or so the sound recognition was excellent. I think now that I have worn them for a few weeks that I need to go back to the provider and get them adjusted a little now that I have gotten use to them. Still learning the in’s and out’s of the new app. When I get them fine tuned I’m sure they will be the best hearing aides I have ever had Ivan Waddell

Genesis sound quality is better than the Starkey Livio Hearing Aids I'd been using. They seem to more intuitively adjust to sounds in various environments .

What’s up folks, my name is Nick, and I am back for another review with ZipHearing. Before we jump into our review today there are a re a few things we want to make very transparent. I am a current ZipHearing customer and I bought my Phonak Lumity 90s through ZipHearing and saved about $1500 compared to what my audiologist was trying to sell me them for, so that is superb. You can see my video review on those Phonak Lumity 90s, right here. After doing that video review for the Phonak Lumity 90s, ZipHearing was quite pleased with how it went so they gave me the opportunity to make some more reviews for them. Recently they offered to send me out the brand new Starkey Genesis AI 24s and they wanted me to do a review, I could not refuse, so, here we are. So the way that this review process works is they send me the hearing aids, and they set up a consultation with a hearing specialist local to my area. I go in I pick up the hearing aids from the hearing specialist, and the hearing specialist does a fairly basic fitting to my ears that includes a physical fit to make sure that they are, you know that the receivers are the right length, that they’re the right receivers, but that also incorporates a programming based off of my current audiogram. Once that fitting process is complete I use the review hearing aids and only the review hearing aids during the review period. I use the knowledge and the experience I have to make certain determinations and make certain judgements and opinions on these hearing aids and then I make a video and tell you guys all about it. ZipHearing does not have any sort of input as to my opinions and my thoughts so everything I’m gonna say in this video is 100 percent the way I feel and the way I experience these hearing aids. Additionally and this is particularly for this video and this set of hearing aids, a relationship between you and your hearing specialist or audiologist is going to be crucial when using these hearing aids, and we will dive into that and talk about that later in the video. Plus, don’t tell anybody but I have a secret tip at the end of the video, shhh. Before we really get rolling I do want to do a brief history on my hearing loss. I was diagnosed with a sensorineural hearing loss that is fairly mild, however my biggest issue is hearing people in loud noisy busy environments. I work in schools and as we all kinda known schools are just one loud busy noisy environment so hearing the person that I’m trying to communicate with is crucial and without the hearing aids it would be nearly impossible to do so. So after being diagnosed I started looking into different hearing aids and different companies and really settled on the price and the support given to me by ZipHearing and I went along with it, I bought my Phonak Lumity 90s, they’ve been great, so now, you know what, let’s dive into it, let’s get to the meat and potatoes of this video, let’s start talking about the Starkey Genesis AI 24 hearing aids. The Starkey Genesis AI line of hearing aids comes in four technology tiers, 12 being the lowest, 16, 20, and 24 being the most premium, the highest level of technology and that is what we were supplied with to review. Right off the bat we’re going to start talking about some general specs for these hearing aids. They do utilize a Bluetooth connection for iPhones it’s the mFI or Made for iPhone standard, however that does not mean they can only connect to an iPhone right, they have support for over 35 different Android devices as well. The new Starkey Genesis AI hearing aids are also powered by the longest lasting lithium-ion battery in the industry. Furthermore the hearing aids come with a Neuro Processor inside of them, which acts as their AI, or artificial intelligence. They call it the deep neural network. And what this deep neural network does is it is designed to mimic the cerebral cortex of the human brain, in doing so it is able to identify the difference between noise that is undesired vs audio signal that is desired, and it is able to separate them and kind of reduce the noise and increase the desired sound signal. These hearing aids come in a variety of colors which can be found on ZipHearing’s website right here. So let’s talk about what you get when you order a pair of Starkey Genesis AIs. I’m gonna put some pictures up on the screen while I’m talking to show you what comes with the Genesis AIs, you can see that there is a charger, there is a charging cable, and the hearing aids themselves. These are the graphite grey color, one of my favorites I love that gun metal, that sort of metallic look, it’s one of my favorite colors. You can also see that there is a charger and there is also a charging cable. Each hearing aid has two buttons on it to control presets, volume levels, answer calls, end calls, and there’s also a not to secret tap feature that can enabled through your hearing specialist. So let’s talk about the hearing aids themselves, right I have these here, physically they look very similar to other hearing aids, they’re sort of the same size, they’re sort of generally the same shape. These look at little bit more ergonomic so let’s show you an example here, they’re a little more curved, they have a little bit more body to them, however the thing that I was surprised with was that these actually feel a little bit lighter than some of the other hearing aids that I’ve tried. They’re a little bit more comfortable when they’re sitting on your ears. You don’t really ever get the sense that something is there, that something is weighing your ears down. They’re very comfortable, they’re very ergonomic and they feel very organic. As far as chargers go this is one of my favorites. This is the basic Starlink charger that will come with your Starkey Genesis AIs and what’s cool about this is there’s the charger and there is a USB-C cable so if your cable ever gets lost or broken you can just replace it with a whole new cable and you do not have to buy an entirely new charger. Second really great thing about these is this has a lid. One of my favorite things on chargers is the lid. Being a pet owner, it prevents a lot of dog hair from entering into the charger area. Furthermore this has a nice little area for your domes and magnetic charging ports for the hearing aids themselves which give it a nice secure fit while you’re charging. Since we’re on the topic of accessories and items that come with your hearing aids, there are also additional premium purchases you can make to get different accessories for these hearing aids. So we already talked about the Starlink charger, this is included with your purchase, however if you want to upgrade there is a Starlink premium mini charger which is actually the same shape and size of this, same features, however it has a battery built in, so here’s a perfect example, if you are going away for the weekend or you’re going on a short trip and you don’t really want to bring a charging cable and a charging brick with you, you can charge this guy up and use it every night to charge your hearing aids without having to plug it in while your charging them, because the built-in battery holds a charge and then distributes the charge to your hearing aids. Starkey also makes some custom chargers for different types of hearing aids like the in-the-ear molded kind of ones, I don’t have experience with that, but here’s some pictures. They make a TV streamer which allows you to stream the sound from your TV via bluetooth into your hearing aids. They also make a mini remote microphone which can be used in louder environments to hear the person you’re talking to. You just take that device and the person clips it onto their shirt or they hold it and then they can actually speak into the microphone and that will get beamed into your hearing aids. There’s also the remote microphone which I think is just a slightly larger more powerful version of the mini remote. They’ve also taken that idea to a whole different level and made the table microphone which can be used in conferences or meetings or any place where you need multiple sources of audio to be put into one device and pumped into your ears. Finally there’s also a remote however it’s probably not something you’re gonna need because you do have access to the wonderful MyStarkey app. While we’re on that subject let’s talk about this app, it is great. It is clean, it is intuitive it is user friendly, I love it, I love it, it’s so so well designed and it was well-built and it’s very responsive. I’m gonna post some screenshots of the app and talk about some of the different features and the different pages available to you within the MyStarkey app. First is your kind of home screen right this is when you open the app this is the first thing you’re gonna see, it has a couple different buttons for you to press, it has a volume slider to adjust the volume of the hearing aids, there’s some tabs on the bottom, it’s a nice color, the battery indicators are up top, there’s a microphone button that you can use to activate the live listen which is on your phone. It doesn’t feel clunky, there’s not too many options, there’s just everything you need right there. If you click into the programs button you can select the different programs that are available to you, you and your hearing specialist can make custom presets for your hearing aids. So for me as you can see here I have a couple different presets that I like to jump in between. I asked specifically for a restaurant mode which I use in more than just restaurants. It’s actually really helpful in those loud noisy environments to kind of reduce the background noise and increase the focus noise. There’s also a music app, I play guitar, I sing, I listen to music, and this allows a little bit more audio data to come into my ears where it’s not really shifting the frequencies too much, it’s allowing that natural sound to come in. You could also make some custom presets of your own through the app. There’s a health tab on the bottom which allows the hearing aids to keep track of your steps, your standing and your exercise, don’t judge me as you can see, I didn’t do too much that day. Additionally the learn tab is a really nice spot for you to click into and learn more about your hearing aids. So this will be a place where you can go to maybe get some questions answered without having to call someone or drive somewhere, you can just click into the learn tab. Finally in terms of the tabs, the last one is the more tab, and this kind of has your basic info, your account info, the app settings, some security settings, a help center, there’s also telehear which is like a telemed visit with your hearing specialist where they can make changes remotely. Now here’s the best thing about this app and here’s what I think the strongest point is for these hearing aids, and it’s something called Edge Mode. Edge Mode is basically your ability to click that button and activate the AI that is in the hearing aids. Realistically I think that Edge Mode is so good it should just by default be turned on, for example, today I was driving my car and I was going somewhere doing some errands and I have roof racks on my car and they make a lot of noise while I’m driving because of it turning up the wind, so I get a lot of white noise. This white noise can be a little bit annoying at times especially if I’m trying to hear music or I’m trying to listen to a passenger. So when I started the drive I did not have Edge Mode on, however when I got to a traffic light, I pulled my app out, I clicked the Edge Mode button and all of the sudden all that white noise was gone, I couldn’t hear the wind turbulence from the roof racks, I couldn’t hear the wind noise from outside the car, all I could really hear was the sound inside my vehicle without much distraction. So pressing that Edge Mode button is really gonna display the capability of these hearing aids. What do I like about these hearing aids so far? Number 1, edge mode, I think that’s the best thing about these hearing aids. Number 2, the charger, the charging system, the premium accessories, these are all extremely valuable things that I would 100 percent purchase. The comfort, I think they are a little bit lighter than your average hearing aid, they kinda just disappear while you’re wearing them, and that’s really the ultimate goal right you don’t wanna be constantly reminded that you have hearing aids on, you just want them to work and not feel like they exist. The app, I can’t say enough about this app, it was really well-designed, really well-built and very user friendly. The battery life, oh my gosh the battery life, 50+ hours of battery life. I would use these hearing aids all day from 7 oclock in the morning to 11, midnight at night and take them out of my ears and I’ve barely put a dent in the battery life, I’m talking more than 50 percent remaining battery life, way more, and that’s with quite a bit of streaming from my phone into the hearing aids throughout the day. One last very very strong positive note for these hearing aids is that they actually talk to you. So instead of clicking the buttons or making changes in the app and having maybe a system of beeps or a high beep and a low beep, or two beeps, or three beeps, these hearing aids tell you what’s going on, so if you adjust the hearing aid volume down, it will actually say “softer”. If you adjust the volume level up, it will say “louder”, if you go to the default setting it will say “default volume.” So that confusion of I dunno if I’m plus 1 or minus 2 or if I’m at my zero level for the volume, that all goes away because as soon as you click a button it will tell you exactly what you just did, and for some people, in fact I’m gonna say most people, that’s super convenient. In working with your hearing specialist you can actually set up tap controls for these hearing aids. So instead of when you get a phone call pressing the button to make the phone call you can maybe do a double tap and that will pick up your phone call and end your phone call. Why do I think that’s helpful? First of all, it’s a very cool feature. Second, these hearing aids the buttons are a little stiff, they’re a little tough to press and if you have any sort of muscle or tendon or control issues with your hands and your fingers that might be an issue, but if you can double tap your ears, that problem is solved. Now not everything can be sunshine and rainbows when it comes to technology and devices and things we use on a daily basis, it’s time to talk about the things that might need a little work. The first thing was right out of the box, after them being programmed for my audiogram and fit to my ears, I noticed that these hearing aids are quite powerful, and they are really good at picking up certain things, almost to a point where it’s a con. Particularly with human speech, the plosives or the p, p, popping noises with the letter P and the S noises were like an ice pick in my ears, they were very intense to the point where I told my hearing specialist that if this was going to continue to be the case, I was gonna have a very hard time enjoying these hearing aids. So my hearing specialist made a very quick change through the computer system and that issue was gone, which leads me to my next point and what I talked about at the beginning about having that relationship with your hearing specialist, I feel that these hearing aids are going to need quite a bit of interaction and customization between the user and the hearing specialist in order to dial them in to perfection. I have no doubts that these hearing aids are fantastic and they’re great and they’re very high quality, but they just need a little bit more time and customization to get to that level. Something else that I wasn’t quite a huge fan of was the material of the domes. For me and my ears they had a little bit of a hard time sticking to the inside of the ear canal, so I did find that they did kind of back out a little bit throughout the day and I would have to keep pushing them in. One more con and it’s kind of ridiculous, I wish the edge mode was the default mode for these. Why? Because as the default mode, there’s a little bit of white noise, you hear a little bit of that “shhh” throughout the day, but in edge mode, that all goes away, so please make edge mode the default. In terms of bluetooth connectivity right we talked about the mFI for Made for iPhone Bluetooth standard. While this standard is the easiest and most user friendly connection you could possibly have between a hearing aid and a phone, it does have it’s downsides. This type of connection is primarily established between one device and one set of hearing aids. So if you were trying to jump between an iPhone, an iPad, a mac book, and maybe an Apple watch, you’re gonna have a hard time, because you need to connect it to one device, disconnect it from that device, connect it to the other device, and then if you want to switch back, you have to do that whole process again right, disconnect, connect, disconnect. Devices that don’t use that mFI might have the ability to have multiple sources of Bluetooth per hearing aids. For example my Phonaks have the ability to connect 8 different devices, so I can seamlessly jump between my phone, my iPad, my computer and my watch, without having to disconnect and reconnect anything, but as I mentioned that mFI connection is probably the most stable, the quickest and the easiest to setup, you don’t have to go through the Bluetooth settings, you go through your accessibility settings on your phone, you click connect and you are done, everything is setup. And finally for those of you that are concerned about the quality of audio streaming from the device to the head phones, right either the phone, the ipad, the computer, whatever, it leaves something to be desired, it was kind of tinny and washed out, so far it has been the least pleasing streaming quality out of the few hearing aids that I’ve tried, so I would love for that to be improved upon in a newer version. So overall my experience with the Starkey Genesis AI 24s has been quite positive. I think they are well designed, they look great, they feel great, they sound great, the app is fantastic, I do think that in order to get the most out of these hearing aids you are going to have to make multiple visits to your hearing specialist in order to personalize them and customize them to your liking. Yes are there some downsides, of course, the streaming quality is not excellent, it’s just okay, the mFI or Made for iPhone Bluetooth standard while not to my liking might very well be to your liking because of how simple and easy it is to establish a connection, maintain a connection and stream audio and make changes from your device to your hearing aids. So now it’s time for that secret tip, remember that mFI connection we talked about? That actually allows you to enable the active or live listening through your device, so that remote mic we talked about as an accessory earlier, your phone just became that, you can activate live listen hand someone your phone, or put it on the table, and it will act as a microphone and send that bluetooth signal into your ears. You can also use it to hear when people are saying bad things about you. So if you leave a room and you think someones about to say something not so nice just leave your phone and then you’ll hear it from wherever you are. Yes that was kind of a joke but also kind of true, don't intentionally use live listen to spy on people or be a creep and hear conversations you shouldn’t. With that being said, thank you guys so much for watching the video, I personally had a really positive and beneficial experience with these Starkey Genesis AI 24s and I hope that this video helped answer any questions or maybe gave you some information you didn’t previously have, and like I said earlier right, ZipHearing is the place to get your hearing aids. Why? Because of the customer support and the amazing prices they have on these devices. I was not exaggerating earlier, I saved over $1500 when I purchased my Phonak Lumity 90s through ZipHearing. So please if you have any further questions or if you want to leave a comment on the video, or if you want to press that like button, or you know what, if you could even subscribe to this channel, we’re gonna have a bunch more of these videos coming out for different companies and different devices and different experiences so stay tuned, we’ve got some cool stuff coming, make sure you check out other reviews on our site and on our Youtube, and finally thank you thank you thank you. Guys take care, have a great rest of your day and I’ll see you soon.