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Phonak hearing aid models, prices, and reviews

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BEST
SELLER
1
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Silver Gray (22.6% popularity)
6 more colors available
Phonak’s best overall model

Phonak Audéo Lumity

VIEW AUDÉO LUMITY
96 reviews | 28 video reviews
$ 2498 - $ 4398 /pair

Conversations shine with Lumity

Released by Phonak on August 23, 2022, Audéo Lumity is Phonak's flagship line of hearing aids for wearers with mild-to-severe hearing loss. Audéo... READ MORE

BEST
SELLER
2
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Pink (13.7% popularity)
-2 more colors available
Phonak’s best in-the-ear model

Phonak Virto Paradise

VIEW VIRTO PARADISE
0 reviews | 1 video reviews
$ 2798 - $ 4598 /pair

Discreet design with brilliant speech understanding and natural sound

Released by Phonak on February 22, 2022, Virto Paradise is Phonak's flagship line of custom in-the-ear hearing aids for wearers with mild-to-severe he... READ MORE

BEST
SELLER
3
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Beige (26.3% popularity)
2 more colors available
Phonak’s most powerful model

Phonak Naída Lumity

VIEW NAÍDA LUMITY
1 reviews | 1 video reviews
$ 2798 - $ 4598 /pair

Navigate conversations with confidence

Released by Phonak on August 7, 2023, Naída Lumity is Phonak's flagship line for severe-to-profound hearing losses. Naída Lumity is most well-known... READ MORE

Written by: Jeff Hall, Hearing Aid Specialist
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Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by: Brad Ingrao, Doctor of Audiology
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Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry. More about Brad Ingrao
Updated: Nov 19, 2023
PHONAK HEARING AIDS

The Inside Scoop on Phonak Hearing Aids: What You Need to Know

Phonak hearing aids office

Phonak, established in 1947 in Switzerland, is renowned for its diverse and innovative hearing aids, its widespread Bluetooth compatibility, and extensive global service network.

Key Takeaways

  • Phonak hearing aid prices range from $1,200-$7,000 for the pair, and the costs vary based on the model, style, technology level, service package included (if any), and retailer.
  • There are several ways to buy Phonak hearing aids, but Phonak recommends purchasing from a retailer that providers in-person care, as it leads to higher user satisfaction and increased use.
  • Phonak’s best hearing aid is the Phonak Audéo Lumity, and wearers praise its long battery life and bluetooth connectivity.
Phonak hearing aids company iverview

Revolutionizing hearing aid technology, Phonak Audéo Lumity offers superior Bluetooth connectivity, seamlessly linking with multiple Android and iOS devices.

Bluetooth Connectivity Sets Phonak Apart

One of the standout features of Phonak hearing aids is their Bluetooth connectivity. The company has been at the forefront of integrating Bluetooth technology into hearing aids, thereby revolutionizing the user experience.

Whether it's cell phones, tablets, or computers, Phonak devices offer unparalleled connectivity options. What's truly noteworthy is their ability to pair with multiple devices simultaneously, which is a feature not readily found in competitors' products. Furthermore, Phonak utilizes Bluetooth Classic technology, ensuring seamless compatibility with both Android and iOS devices.
Phonak hearing aids company iverview

Phonak Audéo Lumity Life: A waterproof, rechargeable hearing aid for active, tech-savvy lifestyles, merging durability with digital convenience.

The Adventurous Will Love the Waterproof Models

For those who lead an active lifestyle or perhaps have ears that are more prone to sweating, Phonak’s waterproof Audéo Lumity Life model offers a robust solution. The Phonak Audéo Life is the world's first waterproof and rechargeable hearing aid, designed to withstand submersion in various water types, including fresh, salt, and pool water, up to 50 cm or 1.64 feet.

This singular feature makes Phonak a go-to brand for those seeking extra durability in their hearing aids, setting it apart from its competitors. Furthermore, its advanced health data tracking capabilities and universal connectivity options provide an added layer of convenience and personalization, appealing to tech-savvy users looking for a modern hearing aid that can seamlessly integrate with their digital lifestyle.
Phonak hearing aids company iverview

Phonak combines style and functionality with its nearly invisible Virto Titanium and sleek Audéo Lumity Slim models, offering custom-fit comfort and unparalleled aesthetics.

Style Meets Functionality

Phonak understands that hearing aids can be as much about aesthetics as they are about function. Whether it’s the nearly invisible Phonak Virto Titanium or the ultra-sleek Phonak Audéo Lumity Slim models, Phonak offers an array of stylish designs that don’t sacrifice on performance. Notably, Phonak stands alone in producing the Virto Titanium hearing aids, the only ones in the world made of titanium. This innovation results in hearing aids that are not only smaller and more discreet compared to traditional acrylic models but also exceptionally durable.

Moreover, the Audéo Lumity Slim models feature a unique and proprietary curved design, offering unparalleled comfort. These models are meticulously designed for each ear, with distinct versions for the right and left ear, ensuring a tailored and snug fit that complements the natural contour of the ear.
Phonak hearing aids company iverview

Phonak's Roger technology: A range of wireless microphones like Roger On iN, enhancing audio in any setting and compatible with various hearing aid brands for an improved listening experience.

The Power of Roger™ Wireless Microphones

Beyond the core features, Phonak offers Roger technology, a series of wireless microphones designed to enhance the audio experience dramatically. Available in multiple variants like Roger On iN, Select iN, and Table Mic II iN, these accessories are fine-tuned for different environments.

From quiet, intimate settings to bustling professional atmospheres, Roger technology isolates and amplifies speech while minimizing background noise. Furthermore, these wireless microphones can transmit audio from your TV directly to your hearing aids, removing the need for additional connectors.
Phonak hearing aids company iverview

Phonak Sky Lumity: Award-winning pediatric hearing aid, offering customizable colors and a safe design, perfect for enhancing education and personalizing children's hearing experiences.

Family-Friendly Options

Phonak distinguishes itself in the hearing aid industry with its Sky hearing aids, specifically catering to the pediatric market. The Phonak Sky Lumity, recipient of the Hearing Technology Innovator 2023 award in the BTE category, is tailored for children, offering a variety of colors for personalization and a tamper-proof, parent-approved design.

This model enhances educational accessibility through its compatibility with Roger microphones, aiding speech access and language development in and out of the classroom. Additionally, it connects with the myPhonak Junior app, allowing children to personalize their hearing experience, making it an exemplary choice for pediatric hearing care.
Phonak hearing aids company iverview

Phonak's latest family of hearing aids, Lumity, lacks custom in-the-ear models.

But It's Not All Rosy

However, no brand is without its drawbacks. One noticeable limitation with the brand is the absence of custom, in-the-ear models in the newest family of hearing aids- Lumity. For users interested in this style of hearing aid, their only option is to consider another brand, or buy the older Phonak Virto Paradise.

Another area that may give pause is in an age where most electronic devices have some "find my device" feature, Phonak lags behind. The absence of a feature to locate lost hearing aids within the Phonak app is a noticeable oversight, especially considering the significant financial investment involved in purchasing these devices.

Conclusion

Overall, Phonak offers an array of compelling features that make it a leading choice in the hearing aid market. While it has some areas that could use improvement, its merits far outweigh its shortcomings, cementing its place as a reliable and innovative choice for those looking to enhance their hearing experience.

Who sells Phonak hearing aids near me?
We do! Call 800-731-6794 and we'll let you know our closest location to you. You can also find a Phonak seller and service center by visiting https://www.phonak.com/us/en/find-a-hearing-care-specialist.html.
What is the best Phonak hearing aid?
The best Phonak hearing aid is Audéo Lumity 90.
What is the newest Phonak hearing aid?
The newest Phonak hearing aid is called Naída Lumity and it was released August 7, 2023.
How much do Phonak hearing aids cost?
Phonak hearing aids range in price from $1,000-$3,500 per hearing aid. Prices will vary based on the technology level of the hearing aid: 90 (premium), 70 (advanced), 50 (standard), 30 (essential). Other items included with your purchase may also affect the price, such as service plans, warranties, and accessories. Prices may vary significantly by region and retailer. At ZipHearing, our Phonak Audeo Lumity prices are *38% less than the national average retail price.

Based on pricing data published by HearingTracker.com
Are Phonak hearing aids waterproof?
Yes, Phonak Audéo Life is waterproof. All other Phonak hearing aids are water-resistant, but not waterproof.
Where are Phonak hearing aids made?
Phonak hearing aids are made in Aurora, Illinois, Stäfa Switzerland, and Vietnam.
How do you program Phonak hearing aids?
Phonak hearing aids, like all digital hearing aids, are programmed by computer to match the wearer's exact hearing profile. A Phonak hearing care provider wirelessly connects to Phonak hearing aids via an industry-standard programming device called Noahlink Wireless. Once connected, the hearing aids are programmed via a proprietary programming software that is only available to hearing care providers, called Target.
How to pair Phonak hearing aids to an iPhone
Recent Phonak models that can stream audio directly from iOS devices (version 10.2.1 or newer):

2023: Naída Lumity
2022: Virto Paradise (wireless model only), Audéo Lumity
2021: Naída Paradise, Audéo Life
2020: Audéo Paradise, Naída Marvel, Virto Marvel (wireless model only)
2019: Audéo Marvel, Bolero Marvel, Sky Marvel

Not sure which model you have? Check your user guide, or call the Phonak provider who sold the devices to you.

Pairing Instructions

1. Make sure that your phone's Bluetooth is on. Go to Settings > Bluetooth, and make sure the toggle switch is set to On.
2. Open and close the battery doors on your hearing device. Or, if you use rechargeable Phonak hearing aids, switch the hearing aids off and on again, by pressing and holding the toggle down button for 3 seconds to turn them off, and repeating to turn them back on.
3. On your Apple device, go to Settings > Accessibility > Hearing, and select Hearing Devices.
4. Your Apple device will search for your hearing device.
5. Under MFi Hearing Devices, tap the name of your hearing device.
6. Tap Pair when you see the pairing request on the screen. If you have two hearing devices, you'll get two requests. Pairing could take up to a minute.
7. You can start using your hearing device when you see it under MFi Hearing Devices with a check mark.




How to pair Phonak hearing aids to an Android
Recent Phonak models that can stream audio directly from Android devices:

2023: Naída Lumity
2022: Virto Paradise (wireless model only), Audéo Lumity
2021: Naída Paradise, Audéo Life
2020: Audéo Paradise, Naída Marvel, Virto Marvel (wireless model only)
2019: Audéo Marvel, Bolero Marvel, Sky Marvel

Phonak hearing aids will stream to mostly any mobile device that supports Bluetooth, Hands Free Profile (HFP) and Advanced Audio Distribution Profile (A2DP). The pairing instructions below may differ on other devices; these were written for Android users.

Pairing Instructions

1. Go to the Android phone’s home screen and tap on the “Settings” icon.
2. In the settings menu, tap on the Bluetooth icon.
3. Tap on the slider button to turn Bluetooth on.
4. Open the hearing aid battery doors for 5 seconds, then close the doors. This will put the hearing aids in pairing mode.. Or, if you use rechargeable Phonak hearing aids, switch the hearing aids off and on again, by pressing and holding the toggle down button for three seconds, and then repeating to turn the hearing aids back on.
5. On the Android phone, you will now see a message, “Available Devices.”
6. The name of your Phonak hearing aid will appear on the screen with a telephone icon next to it. Tap on it to select.
7. A connection beep will be heard in the paired hearing aid.
8. Your Android phone is now connected to your Phonak hearing aids.


Phonak hearing aid models compared

Understanding the variety of Phonak hearing aid models can be challenging for those not familiar with the field. To simplify the process, it's helpful to know that Phonak currently offers approximately eight models. These include in-the-ear styles, powerful behind-the-ear designs, and the widely favored receiver-in-canal (RIC) models.

To start narrowing down your options, it's advisable to first disregard any older, outdated models, as it rarely makes sense to buy those. This approach leaves you with three main Phonak models to consider: the Phonak Audéo Lumity, Phonak Naída Lumity, and Phonak Virto Paradise.

When selecting the right model, consider the severity of your hearing loss. For mild to severe hearing loss, the choice often comes down to the Phonak Audéo Lumity versus the Phonak Virto Paradise. The Phonak Audéo Lumity, a RIC style hearing aid, is discreetly worn behind the ear and is a common choice among users. In contrast, the Phonak Virto Paradise is a custom-made in-the-ear model, offering a range of styles from the nearly invisible 'Titanium' in-the-canal model to larger, Bluetooth-compatible versions.

If you're undecided between the RIC-style Phonak Audéo Lumity and the in-the-ear Phonak Virto Paradise, this comparison video showcasing different hearing aid styles might be helpful. For those with severe-to-profound hearing loss, the Phonak Naída Lumity is the most powerful option in the Phonak lineup. It's specifically designed to cater to more significant hearing challenges.

While the chart below provides a high-level comparison of Phonak models, your local Phonak provider is also a valuable resource. They can assist in determining the most suitable model for your specific needs and situation.

Audéo Lumity Virto Paradise
Reviews 96 reviews • 28 video reviews 0 reviews • 1 video reviews
Sales popularity 93.3% 3%
Return rate 13.3% 25.5%
Released date Aug 23, 2022 Feb 22, 2022
Hearing loss Mild-Severe Mild-Severe
Styles R, RT, RL Life, Slim, CROS, R Fit, 312 Titanium IIC, Titanium CIC, 10 NW, 312 NW, 312
Battery Rechargeable or disposable Disposable

Phonak hearing aid reviews

Locating genuine Phonak hearing aid reviews can often feel like navigating a maze. The internet is filled with numerous sites offering reviews, but a closer look reveals many shortcomings. Often, these reviews are penned by individuals outside the hearing aid industry, lacking the necessary expertise. Furthermore, a significant number of these reviews are merely affiliate marketing content, offering little in the way of substantial evaluation.

Our mission is to elevate the standard of online reviews. To achieve this, we have collaborated with seasoned Phonak experts. These professionals, deeply familiar with Phonak products through daily interaction, provide insightful evaluations detailing the advantages and drawbacks of Phonak hearing aids.

Our website takes pride in being an unparalleled resource for firsthand Phonak reviews. We boast a collection of user experiences more extensive than any other online platform. For detailed insights on a specific model, visit the model page linked below. Here, you'll find a wealth of video and written reviews from actual users. When available, we also offer a concise, AI-generated summary at the top of each page. This summary distills the key pros and cons, offering a quick and efficient way to understand the product through the experiences of real Phonak users.

Expert reviews

Read what a few of our favorite ZipHearing providers have to say about Phonak

The image of Aaron Whiteley hearing aids expert

Aaron Whiteley, Doctor of Audiology

What needs improving

Some maintenance parts, such as domes and wax traps, have proven challenging for some patients to utilize and change on their own. If someone has concerns about their grip strength or manual dexterity, there are some manufacturers that provide more usable solutions. I would like to see Phonak adopt a more user-friendly set-up for these parts so that more patients could effectively utilize their hearing aids.

The image of Brad Ingrao hearing aids expert

Brad Ingrao, Doctor of Audiology

What needs improving

Even though the Roger system lets people hear very well in noise, it’s somewhat cost prohibitive. If they could bring the price down a bit, they would really have a great solution for almost everybody.

The image of Greg Fitzgibbons hearing aids expert

Greg Fitzgibbons, MA, Audiology

What needs improving

Unfortunately, as happy as I am with Phonak’s hands free streaming capabilities, their app/connectivity has some problems that does not always make for a perfect streaming experience for our patients. Phonak is aware of these issues and hopefully we will see improvements in the app experience and updates to the hearing aid firmware that will eliminate these issues. I also eagerly wait for more style options in the Paradise product line since not every patient wants something behind their ear.

User reviews

Watch and read what our hearing aid users have to say about Phonak.

Phonak hearing aid prices

The cost of Phonak hearing aids is going to vary depending on a number of factors. You can buy Phonak hearing aids online for as little as $600 each, or in-store at a local Phonak retailer’s office for as much as $4,000 each. If that seems like a wild spread in pricing, that’s because it is! There are a lot of reasons for why prices for Phonak vary so much, and for a primer on this, we’d recommend checking out this video. In short, the way you buy Phonak hearing aids is going to be the biggest determining factor in how much you pay, and here’s a quick breakdown of how to buy Phonak hearing aids:

Direct-to-consumer (mail order): If you have a copy of a recent hearing test, you can email your test results to a variety of direct-to-consumer online Phonak retailers, who’ll then program your hearing aids and mail them to you. Some of these retailers also provide remote programming services so you can get adjustments made to them in the future. Since there’s no local support when you buy Phonak online, this route ends up being the cheapest (at least in the nearterm). Phonak would probably prefer that people didn’t utilize the direct-to-consumer option, and they’ve put this notice on their website to that effect: “Purchasing hearing care products via the internet or other mail-order catalogs may result in your receiving substandard fitting or follow-up care. Please be wary of any website that offers you Phonak hearing aids without the involvement of a licensed professional. Purchasing Phonak hearing aids or accessories from any of these unauthorized online or mail-order retailers will void the warranty. “

Direct from a local Phonak provider: If you buy from a local Phonak distributor, prices can get out of control pretty quickly. For example, national hearing aid price tracking website HearingTracker.com reports that for Phonak’s latest model, Phonak Audeo Lumity 90, the national average price for a pair is $6750. However, there are certainly some benefits from buying directly from a local provider. Mainly, when you pay the high sticker price, you’re likely to get several years of followup service ‘bundled’ or included in the price of the hearing aids. That means whenever you need service in the future, there’s no additional charge. This can be very beneficial for folks who know (or suspect) that they’ll need a great deal of follow up service as the years go by. To buy Phonak hearing aids this way, we’d recommend using the tool on Phonak’s website to find Phonak providers near you, then contact them to set up a consultation.

Discount network: For savvy, and repeat hearing aid buyers, buying through discount networks is the ideal combination of discounted pricing and local care. It marries the best of the two options above. To purchase through a discount network, start by checking Phonak Audeo lumity prices, then ask to be referred to a local Phonak affiliate near you. The affiliate performs the hearing test, along with a suite of services at pre-negotiated discounted rates (some shown in the chart below). Buying through a discount network can get you up to 50% off retail prices.

Model Pair Price Available Styles % of sales
Phonak Audéo Lumity 90 $4,398 R, RL Life, RT, Slim, CROS, 312, R Fit 74.5%
Phonak Audéo Lumity 70 $3,798 R, RL Life, RT, Slim, CROS, 312, R Fit 18.5%
Phonak Audéo Lumity 50 $3,198 R, RL Life, RT, Slim, CROS, 312, R Fit 5.3%
Phonak Audéo Lumity 30 $2,498 R, RL Life, RT, Slim, CROS, 312, R Fit 1.7%
Phonak Virto Paradise 90 $4,598 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 71.6%
Phonak Virto Paradise 70 $3,798 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 18.6%
Phonak Virto Paradise 50 $3,198 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 6.9%
Phonak Virto Paradise 30 $2,798 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 2.9%
Phonak Naída Lumity 90 $4,598 Naída L-UP, Naida L-PR, SP 89.5%
Phonak Naída Lumity 70 $3,798 Naída L-UP, Naida L-PR, SP 5.3%
Phonak Naída Lumity 50 $3,198 Naída L-UP, Naida L-PR, SP 5.3%
Phonak Naída Lumity 30 $2,798 Naída L-UP, Naida L-PR, SP 0%