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Phonak hearing aid models, prices, and reviews

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BEST
SELLER
1
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Champagne (23.5% popularity)
5 more colors available
Phonak’s best overall model

Phonak Audéo Sphere Infinio

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0 reviews | 0 video reviews
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Unprecedented speech clarity in a world of noise

Released by Phonak on August 6th, 2024, Phonak Audéo Sphere Infinio is Phonak’s newest and best line of receiver-in-canal style hearing aids. T... READ MORE

BEST
SELLER
2
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Silver Gray (22.8% popularity)
6 more colors available
Outdated: Phonak’s best overall model from Aug '22 - Aug '24

Phonak Audéo Lumity

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99 reviews | 29 video reviews
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Conversations shine with Lumity

Released by Phonak on August 23, 2022, Audéo Lumity is Phonak's flagship line of hearing aids for wearers with mild-to-severe hearing loss. Audéo... READ MORE

BEST
SELLER
3
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Beige (20% popularity)
2 more colors available
Phonak’s most powerful model

Phonak Naída Lumity

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1 reviews | 1 video reviews
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Navigate conversations with confidence

Released by Phonak on August 7, 2023, Naída Lumity is Phonak's flagship line for severe-to-profound hearing losses. Naída Lumity is most well-known... READ MORE

Written by: Jeff Hall, Hearing Aid Specialist
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Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by: Brad Ingrao, Doctor of Audiology
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Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry. More about Brad Ingrao
Updated: Aug 11, 2024
PHONAK HEARING AIDS

The Inside Scoop on Phonak Hearing Aids: What You Need to Know

Phonak hearing aids office

Phonak, established in 1947 in Switzerland, is renowned for its diverse and innovative hearing aids, its widespread Bluetooth compatibility, and extensive global service network.

Key Takeaways

  • Phonak hearing aid prices range from $1,200-$7,000 for the pair, and the costs vary based on the model, style, technology level, service package included (if any), and retailer.
  • There are several ways to buy Phonak hearing aids, but Phonak recommends purchasing from a retailer that providers in-person care, as it leads to higher user satisfaction and increased use.
  • Phonak’s best hearing aid is the Phonak Audéo Sphere Infinio, and it is most well-known for being Phonak's first hearing aid with a built-in Deep Neural Network (DNN) on it's chip.
Phonak hearing aids company iverview

Revolutionizing hearing aid technology, Phonak Audéo Sphere Infinio offers superior Bluetooth connectivity, seamlessly linking with multiple Android and iOS devices.

Bluetooth Connectivity Sets Phonak Apart

One of the standout features of Phonak hearing aids is their Bluetooth connectivity. The company has been at the forefront of integrating Bluetooth technology into hearing aids, thereby revolutionizing the user experience.

Whether it's cell phones, tablets, or computers, Phonak devices offer unparalleled connectivity options. What's truly noteworthy is their ability to pair with multiple devices simultaneously, which is a feature not readily found in competitors' products. Furthermore, Phonak utilizes Bluetooth Classic technology, ensuring seamless compatibility with both Android and iOS devices.
Phonak hearing aids company iverview

Phonak Audéo Infinio Sphere Infinio sets a new standard for speech clarity in noise.

AI-Driven Hearing Aids with Deep Neural Networks

The Phonak Audeo Sphere Infinio hearing aid utilizes advanced AI technology and a Deep Neural Network (DNN) to significantly improve speech understanding in noisy environments. Powered by two integrated chips—ERA for sound quality and connectivity, and DEEPSONIC for real-time AI processing—the device achieves an impressive 10 dB signal-to-noise ratio (SNR), enabling users to discern speech more clearly in challenging situations. Phonak's innovation aims to set a new standard in hearing aid technology, offering enhanced user personalization, connectivity, and reliability.
Phonak hearing aids company iverview

Phonak combines style and functionality with its nearly invisible Virto Titanium and sleek Audéo Lumity Slim models, offering custom-fit comfort and unparalleled aesthetics.

Style Meets Functionality

Phonak understands that hearing aids can be as much about aesthetics as they are about function. Whether it’s the nearly invisible Phonak Virto Titanium or the ultra-sleek Phonak Audéo Lumity Slim models, Phonak offers an array of stylish designs that don’t sacrifice on performance. Notably, Phonak stands alone in producing the Virto Titanium hearing aids, the only ones in the world made of titanium. This innovation results in hearing aids that are not only smaller and more discreet compared to traditional acrylic models but also exceptionally durable.

Moreover, the Audéo Lumity Slim models feature a unique and proprietary curved design, offering unparalleled comfort. These models are meticulously designed for each ear, with distinct versions for the right and left ear, ensuring a tailored and snug fit that complements the natural contour of the ear.
Phonak hearing aids company iverview

Phonak's Roger technology: A range of wireless microphones like Roger On iN, enhancing audio in any setting and compatible with various hearing aid brands for an improved listening experience.

The Power of Roger™ Wireless Microphones

Beyond the core features, Phonak offers Roger technology, a series of wireless microphones designed to enhance the audio experience dramatically. Available in multiple variants like Roger On iN, Select iN, and Table Mic II iN, these accessories are fine-tuned for different environments.

From quiet, intimate settings to bustling professional atmospheres, Roger technology isolates and amplifies speech while minimizing background noise. Furthermore, these wireless microphones can transmit audio from your TV directly to your hearing aids, removing the need for additional connectors.
Phonak hearing aids company iverview

Phonak Sky Lumity: Award-winning pediatric hearing aid, offering customizable colors and a safe design, perfect for enhancing education and personalizing children's hearing experiences.

Family-Friendly Options

Phonak distinguishes itself in the hearing aid industry with its Sky hearing aids, specifically catering to the pediatric market. The Phonak Sky Lumity, recipient of the Hearing Technology Innovator 2023 award in the BTE category, is tailored for children, offering a variety of colors for personalization and a tamper-proof, parent-approved design.

This model enhances educational accessibility through its compatibility with Roger microphones, aiding speech access and language development in and out of the classroom. Additionally, it connects with the myPhonak Junior app, allowing children to personalize their hearing experience, making it an exemplary choice for pediatric hearing care.
Phonak hearing aids company iverview

Phonak's latest family of hearing aids, Infinio, lacks custom in-the-ear models.

But It's Not All Rosy

However, no brand is without its drawbacks. One noticeable limitation with the brand is the absence of custom, in-the-ear models in the newest family of hearing aids- Infinio. For users interested in this style of hearing aid, their only option is to consider another brand, or buy the older Phonak Virto Paradise. August 2024 update: A new line of Phonak Virto Infinio in-ear models is on the way, stay tuned!

Conclusion

Overall, Phonak offers an array of compelling features that make it a leading choice in the hearing aid market. While it has some areas that could use improvement, its merits far outweigh its shortcomings, cementing its place as a reliable and innovative choice for those looking to enhance their hearing experience.

Who sells Phonak hearing aids near me?
We do! Call 800-731-6794 and we'll let you know our closest location to you. You can also find a Phonak seller and service center by visiting https://www.phonak.com/us/en/find-a-hearing-care-specialist.html.
What is the best Phonak hearing aid?
The best Phonak hearing aid is Audéo Sphere Infinio 90.
What is the newest Phonak hearing aid?
The newest Phonak hearing aid is called Audéo Infinio and it was released August 6, 2024.
How much do Phonak hearing aids cost?
Phonak hearing aids range in price from $1,000-$3,500 per hearing aid. Prices will vary based on the technology level of the hearing aid: 90 (premium), 70 (advanced), 50 (standard), 30 (essential). Other items included with your purchase may also affect the price, such as service plans, warranties, and accessories. Prices may vary significantly by region and retailer. At ZipHearing, our Phonak Audeo Lumity prices are *38% less than the national average retail price.

Based on pricing data published by HearingTracker.com
Where are Phonak hearing aids made?
Phonak hearing aids are made in Aurora, Illinois, Stäfa Switzerland, and Vietnam.
Are Phonak hearing aids waterproof?
Yes, Phonak Audéo Life is waterproof. All other Phonak hearing aids are water-resistant, but not waterproof.
How do you program Phonak hearing aids?
Phonak hearing aids, like all digital hearing aids, are programmed by computer to match the wearer's exact hearing profile. A Phonak hearing care provider wirelessly connects to Phonak hearing aids via an industry-standard programming device called Noahlink Wireless. Once connected, the hearing aids are programmed via a proprietary programming software that is only available to hearing care providers, called Target.
How to pair Phonak hearing aids to an iPhone
Recent Phonak models that can stream audio directly from iOS devices (version 10.2.1 or newer):

2024: Audéo Infinio, Audéo Sphere
2023: Naída Lumity
2022: Virto Paradise (wireless model only), Audéo Lumity
2021: Naída Paradise, Audéo Life
2020: Audéo Paradise, Naída Marvel, Virto Marvel (wireless model only)
2019: Audéo Marvel, Bolero Marvel, Sky Marvel

Not sure which model you have? Check your user guide, or call the Phonak provider who sold the devices to you.

Pairing Instructions

1. Make sure that your phone's Bluetooth is on. Go to Settings > Bluetooth, and make sure the toggle switch is set to On.
2. Open and close the battery doors on your hearing device. Or, if you use rechargeable Phonak hearing aids, switch the hearing aids off and on again, by pressing and holding the toggle down button for 3 seconds to turn them off, and repeating to turn them back on.
3. On your Apple device, go to Settings > Accessibility > Hearing, and select Hearing Devices.
4. Your Apple device will search for your hearing device.
5. Under MFi Hearing Devices, tap the name of your hearing device.
6. Tap Pair when you see the pairing request on the screen. If you have two hearing devices, you'll get two requests. Pairing could take up to a minute.
7. You can start using your hearing device when you see it under MFi Hearing Devices with a check mark.




How to pair Phonak hearing aids to an Android
Recent Phonak models that can stream audio directly from Android devices:

2024: Audéo Infinio, Audéo Sphere
2023: Naída Lumity
2022: Virto Paradise (wireless model only), Audéo Lumity
2021: Naída Paradise, Audéo Life
2020: Audéo Paradise, Naída Marvel, Virto Marvel (wireless model only)
2019: Audéo Marvel, Bolero Marvel, Sky Marvel

Phonak hearing aids will stream to mostly any mobile device that supports Bluetooth, Hands Free Profile (HFP) and Advanced Audio Distribution Profile (A2DP). The pairing instructions below may differ on other devices; these were written for Android users.

Pairing Instructions

1. Go to the Android phone’s home screen and tap on the “Settings” icon.
2. In the settings menu, tap on the Bluetooth icon.
3. Tap on the slider button to turn Bluetooth on.
4. Open the hearing aid battery doors for 5 seconds, then close the doors. This will put the hearing aids in pairing mode.. Or, if you use rechargeable Phonak hearing aids, switch the hearing aids off and on again, by pressing and holding the toggle down button for three seconds, and then repeating to turn the hearing aids back on.
5. On the Android phone, you will now see a message, “Available Devices.”
6. The name of your Phonak hearing aid will appear on the screen with a telephone icon next to it. Tap on it to select.
7. A connection beep will be heard in the paired hearing aid.
8. Your Android phone is now connected to your Phonak hearing aids.


Phonak hearing aid models compared

It can be challenging to understand all the different Phonak models on the market.

Our recommendation is to narrow down their list of models by focusing on models that are either the newest (which usually means they’re the best), and models that offer something unique that other models do not. There is no sense in purchasing an outdated model unless it offers something unique that you need that can’t be found in a newer model.

With that in mind, we’ll start with Phonak’s best model, the Phonak Audéo Sphere Infinio, which was launched with great fanfare in August of 2024 at Las Vegas’s new Sphere entertainment venue.

Audéo Sphere Infinio is Phonak’s first (and one of the industry’s only) hearing aid with a Deep Neural Network (DNN) on the hearing aid chip. The purpose of this DNN is to enhance speech clarity in noisy environments, and at ZipHearing we are very optimistic about this technology, as we’ve seen another manufacturer have success with it.

Audéo Sphere Infinio comes in a receiver-in-canal (RIC) style form factor, and is powered by a rechargeable lithium-ion battery. Like most Phonak hearing aids, Audéo Sphere Infinio comes with Bluetooth Classic, allowing it to pair and stream audio from just about any Bluetooth device, such as smartphones, tablets, PCs, and more. Audéo Sphere Infinio is also Auracast ready, meaning as soon as there are more devices on the market that have Auracast, Audéo Sphere Infinio hearing aids will be ready to pair with those devices and use this exciting new feature.

This is the model we are currently recommending to most customers.

However, at the same time Audéo Sphere Infinio was released, Phonak also released a similarly named model, Audéo Infinio.

Audéo Infinio is technically not as good as Audéo Sphere Infinio (it doesn’t have the DNN on board), so it’s not going to be able to separate speech from background noise as effectively as the Audéo Sphere Infinio, but there are a few reasons you may want to purchase Audéo Infinio.

First, Audéo Sphere Infinio is only available in Phonak’s 90 and 70 technology levels, which are their more expensive levels, whereas the Audéo Infinio is available in the more affordable 50 and 30 technology levels.

Next, because Audéo Sphere Infinio actually has (2) chips on board, it is noticeably larger than the Audéo Infinio model, and some people are going to prefer the more sleek appearance of the Audéo Infinio.

Finally, if you have single-sided deafness (SSD), or a very asymmetrical hearing loss, you may benefit from what is called a CROS transmitter, and the Audéo Infinio model is compatible with a CROS device, whereas the Audéo Sphere Infinio is not.

Since the majority of people buy receiver-in-canal style hearing aids, and the majority of people prefer to buy the newest hearing aids on the market, most people are currently buying one of these two models, the Audéo Sphere Infinio or the Audéo Infinio.

Up until August of 2024 and until this new release, the majority of people buying Phonak were buying the Phonak Audéo Lumity model, but we really can’t see any strong reason to purchase this model anymore and would steer almost everyone towards one of the newer models.

The Audéo Sphere Infinio and the Audéo Infinio are suitable for mild to profound hearing loss, but if you need Phonak’s most powerful hearing aid, you’ll be better suited by the Phonak Naída Lumity.

If behind-the-ear or receiver-in-canal hearing aids are not your cup of tea, Phonak does currently have an in-the-ear model available, called Phonak Virto Paradise. However, we’ve recently learned that this model is soon to be outdated, as Phonak has announced they will begin shipping their next generation Phonak Virto Infinio in-ear hearing aids sometime in September of 2024, so we’d recommend waiting for that model.

While the chart below provides a high-level comparison of Phonak models, your local Phonak provider is also a valuable resource. They can assist in determining the most suitable model for your specific needs and situation.

Audéo Sphere Infinio Audéo Lumity
Reviews 0 reviews • 0 video reviews 99 reviews • 29 video reviews
Sales popularity 41.7% 50.3%
Return rate 0% 14.2%
Released date Aug 06, 2024 Aug 23, 2022
Hearing loss Mild-Profound Mild-Severe
Styles RIC R, RT, RL Life, Slim, CROS, R Fit, 312
Battery Rechargeable Rechargeable or disposable

Phonak hearing aid reviews

Locating genuine Phonak hearing aid reviews can often feel like navigating a maze. The internet is filled with numerous sites offering reviews, but a closer look reveals many shortcomings. Often, these reviews are penned by individuals outside the hearing aid industry, lacking the necessary expertise. Furthermore, a significant number of these reviews are merely affiliate marketing content, offering little in the way of substantial evaluation.

Our mission is to elevate the standard of online reviews. To achieve this, we have collaborated with seasoned Phonak experts. These professionals, deeply familiar with Phonak products through daily interaction, provide insightful evaluations detailing the advantages and drawbacks of Phonak hearing aids.

Our website takes pride in being an unparalleled resource for firsthand Phonak reviews. We boast a collection of user experiences more extensive than any other online platform. For detailed insights on a specific model, visit the model page linked below. Here, you'll find a wealth of video and written reviews from actual users. When available, we also offer a concise, AI-generated summary at the top of each page. This summary distills the key pros and cons, offering a quick and efficient way to understand the product through the experiences of real Phonak users.

Expert reviews

Read what a few of our favorite ZipHearing providers have to say about Phonak

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Aaron Whiteley, Doctor of Audiology

What needs improving

Some maintenance parts, such as domes and wax traps, have proven challenging for some patients to utilize and change on their own. If someone has concerns about their grip strength or manual dexterity, there are some manufacturers that provide more usable solutions. I would like to see Phonak adopt a more user-friendly set-up for these parts so that more patients could effectively utilize their hearing aids.

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Brad Ingrao, Doctor of Audiology

What needs improving

Even though the Roger system lets people hear very well in noise, it’s somewhat cost prohibitive. If they could bring the price down a bit, they would really have a great solution for almost everybody.

The image of Greg Fitzgibbons hearing aids expert

Greg Fitzgibbons, MA, Audiology

What needs improving

Unfortunately, as happy as I am with Phonak’s hands free streaming capabilities, their app/connectivity has some problems that does not always make for a perfect streaming experience for our patients. Phonak is aware of these issues and hopefully we will see improvements in the app experience and updates to the hearing aid firmware that will eliminate these issues. I also eagerly wait for more style options in the Paradise product line since not every patient wants something behind their ear.

User reviews

Watch and read what our hearing aid users have to say about Phonak.

Phonak hearing aid prices

The cost of Phonak hearing aids is going to vary depending on a number of factors. You can buy Phonak hearing aids online for as little as $600 each, or in-store at a local Phonak retailer’s office for as much as $4,000 each. If that seems like a wild spread in pricing, that’s because it is! There are a lot of reasons for why prices for Phonak vary so much, and for a primer on this, we’d recommend checking out this video. In short, the way you buy Phonak hearing aids is going to be the biggest determining factor in how much you pay, and here’s a quick breakdown of how to buy Phonak hearing aids:

Direct-to-consumer (mail order): If you have a copy of a recent hearing test, you can email your test results to a variety of direct-to-consumer online Phonak retailers, who’ll then program your hearing aids and mail them to you. Some of these retailers also provide remote programming services so you can get adjustments made to them in the future. Since there’s no local support when you buy Phonak online, this route ends up being the cheapest (at least in the nearterm). Phonak would probably prefer that people didn’t utilize the direct-to-consumer option, and they’ve put this notice on their website to that effect: “Purchasing hearing care products via the internet or other mail-order catalogs may result in your receiving substandard fitting or follow-up care. Please be wary of any website that offers you Phonak hearing aids without the involvement of a licensed professional. Purchasing Phonak hearing aids or accessories from any of these unauthorized online or mail-order retailers will void the warranty. “

Direct from a local Phonak provider: If you buy from a local Phonak distributor, prices can get out of control pretty quickly. For example, national hearing aid price tracking website HearingTracker.com reports that for Phonak’s latest model, Phonak Audeo Infinio 90, the national average price for a pair is $6750. However, there are certainly some benefits from buying directly from a local provider. Mainly, when you pay the high sticker price, you’re likely to get several years of followup service ‘bundled’ or included in the price of the hearing aids. That means whenever you need service in the future, there’s no additional charge. This can be very beneficial for folks who know (or suspect) that they’ll need a great deal of follow up service as the years go by. To buy Phonak hearing aids this way, we’d recommend using the tool on Phonak’s website to find Phonak providers near you, then contact them to set up a consultation.

Discount network: For savvy, and repeat hearing aid buyers, buying through discount networks is the ideal combination of discounted pricing and local care. It marries the best of the two options above. To purchase through a discount network, start by checking Phonak Audeo Infinio prices, then ask to be referred to a local Phonak affiliate near you. The affiliate performs the hearing test, along with a suite of services at pre-negotiated discounted rates (some shown in the chart below). Buying through a discount network can get you up to 50% off retail prices.

Model National Average Pair Price * Our Discount Available Styles % of sales
Phonak Audéo Sphere Infinio 90 $7,040 34.7% RIC 92.9%
Phonak Audéo Sphere Infinio 70 $5,916 32.4% RIC 7.1%
Phonak Audéo Lumity 90 $7,394 40.5% R, RL Life, RT, Slim, CROS, 312, R Fit 74.5%
Phonak Audéo Lumity 70 $6,288 39.6% R, RL Life, RT, Slim, CROS, 312, R Fit 18.6%
Phonak Audéo Lumity 50 $5,258 39.2% R, RL Life, RT, Slim, CROS, 312, R Fit 5.3%
Phonak Audéo Lumity 30 $4,048 38.3% R, RL Life, RT, Slim, CROS, 312, R Fit 1.6%
Phonak Naída Lumity 90 $7,116 35.4% Naída L-UP, Naida L-PR, SP 88%
Phonak Naída Lumity 70 $6,048 37.2% Naída L-UP, Naida L-PR, SP 8%
Phonak Naída Lumity 50 $5,108 37.4% Naída L-UP, Naida L-PR, SP 4%
Phonak Naída Lumity 30 $3,858 27.5% Naída L-UP, Naida L-PR, SP 0%
Phonak Audéo Infinio 90 $7,040 37.5% RIC, CROS 33.3%
Phonak Audéo Infinio 70 $5,916 35.8% RIC, CROS 0%
Phonak Audéo Infinio 50 $4,950 35.4% RIC, CROS 50%
Phonak Audéo Infinio 30 $4,410 43.4% RIC, CROS 0%
Phonak Virto Paradise 90 $7,040 34.7% 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 71.8%
Phonak Virto Paradise 70 $5,916 35.8% 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 18.4%
Phonak Virto Paradise 50 $4,950 35.4% 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 6.8%
Phonak Virto Paradise 30 $4,410 36.6% 312, Titanium IIC, Titanium CIC, 10 NW, 312 NW 2.9%
* According to price tracking website HearingTracker.com