More connections. More conversations. More life.
Released by Oticon on Jan 12, 2020, More is Oticon's flagship line of hearing aids for mild-to-severe hearing losses. More is most well-known for b... READ MORE
The world’s most powerful hearing aid
Released by Oticon on August 20, 2019, Xceed is Oticon's flagship line of hearing aids for wearers with severe-to-profound hearing loss. Xceed is m... READ MORE
Bringing the open sound experience to the essential hearing aid category
Released by Oticon on Feb 24, 2022, Zircon is Oticon’s newest line of essential hearing aids for mild-to-severe hearing losses. Zircon is most w... READ MORE
Say hello to OPN S
As of Jan 12, 2021, OPN S is an outdated model. If you're interested in OPN S, we'd recommend checking out the next generation model, Oticon More. ... READ MORE
Made to capture special moments
As of Feb 24, 2022, Ruby is an outdated model. If you're interested in Ruby, we'd recommend checking out the next generation model, Oticon Zircon. ... READ MORE
Oticon- “People First”
Based on Copenhagen, Denmark and founded in 1904, Oticon is the second-oldest of the big 6 hearing aid brands. They got a decades-long head start at perfecting their craft, and it shows.
Oticon's most recent claim to fame is their release of the More hearing aid, which is the first hearing aid with a Deep Neural Network built-in.
Oticon at a glance
Relative sales popularity of Oticon models in the last 12 months
Based on our internal sales data. Updated weekly.
Oticon hearing aid reviews
Read what a few of our favorite ZipHearing providers have to say about Oticon
What I like
Oticon has been one of my favorite brands for the past 15 years because of their fantastic sound quality for both music and speech in noise and quiet situations. Consistently patients report great success with their devices! I am also greatly confident in their reliability of devices and prompt customer service provided. Oticon’s newest More platform has changed so many lives with their deep neural network digital chip that provides hearing aid users with an ease of speech in more challenging situations. Oticon’s diversity is shown in other products they have for individuals. The new Oticon Zircon is helping many people who are in quieter and more controlled environments. The Oticon Xceed continues to deliver consistent quality of sound and ease of speech to those individuals with a more moderate to profound hearing loss.
What needs improving
While I am super happy as an Audiologist with Oticon, I would like to see rechargeable options for custom in the canal aids. Other than that, I only have happy patients coming in for follow-up because of their fantastic devices!
What I like
I've successfully dispensed Oticon hearing aids to my patients for over 14 years. Oticon is among the top three hearing aid companies worldwide. The company backs up its "People First" motto by researching all facets of hearing loss, including related psychological factors in their audiology research center in Denmark. Oticon is known for innovative product offerings that allow for the brain to access the full sound scene, delivering a pure and precise signal. Their advanced technology aims to reduce listening effort and supports auditory brain function at the highest level. Oticon offers a broad range of hearing aid styles and products to meet all consumer needs, including the pediatric population. The product lineup incorporates advanced technology such as artificial intelligence (AI), a mobile application for iOS and Android, and rechargeable battery versions.
What needs improving
Although Oticon often paves the way when it comes to innovation and technology, I feel that they fall short in their ability to manufacture a quality custom in-the ear (ITE) product. Due to market demand for behind-the-ear (BTE) hearing devices, Oticon has failed to keep up it's technology offerings in their in-the-ear (ITE) products. Patients in search of a small ITE product are often forced into antiquated sound processing technology in a larger than desired custom hearing aid shell. Other hearing aid companies may offer more enticing ITE options for patients.
What I like
My first choice of manufacturers to fit my patients with has been Oticon for the past several years now. While I work with all manufacturers, I’ve been pleased with Oticon because their approach to amplification is different compared to most manufacturers. Oticons ‘Brainhearing’ is essentially- ‘if it’s in the environment you need to hear it’. They use this philosophy for improving speech in noisy situations by enhancing the actual speech signal directly vs the traditional method of utilizing ONLY directional microphones and noise reduction. Time and again I’ve had my patients report back that they heard more but still felt the sound quality was pleasing, not too harsh or bothersome as with previous aids.
What needs improving
Oticons app for smartphones is lacking. Oticons approach to remote controls has always been: ‘its not needed’ because their hearing aid will do the work for the listener. Technically I would agree. Honestly, at a lot of yearly rechecks patients will tell me they are not using the remote control features. They report that the hearing aid setting we worked on does as good of a job, or better, then anything they try to adjust on their own in noisy environments. However, some patients WANT that flexibility. They want to make adjustments especially if they see their friends pulling out their phones and showing how they can make this change and that. For patients that want more control over their hearing aid features…. Oticon falls short compared to other manufacturers
Latest user reviews
They have made a world of difference
Hello my name is Heather and I am new to the hearing aid world, I just received my first pair at the end of July 2021. I chose, well, I have hearing loss that’s hereditary in my family, for about the past 5 years I’ve been following my hearing, 1 side is fine, and 1 side I need a hearing aid. So I’m still in the trial period but I am trying out both hearing aids to see if that helps. I bought the Oticon More brand of hearing aids, one of the things I was looking at were Bluetooth capabilities, as well as, the fact that I’m a teacher in a preschool setting, so there’s a lot of background noise and lots of little children, and so my audiologist was able to advise me on different brands, and different specialties that they have, and it looked like the Oticon was gonna be the best fit for me, in the classroom setting. One of the things I really like, I’ll take one out and show you, is they’re super easy to put in and take out. They’re small, they fit right behind the ear, they’re very discreet, in fact many people, once I’ve shared with them that I have hearing aids, they’re like “what!?” and often times when I wear my hair up, they don’t even notice them, so I like that part about it. One of the dislikes, and pretty much the only dislike I have right now is that when I’m using the Bluetooth on my phone, the volume adjusting doesn’t go super loud, so if I’m in a setting where there’s a lot of background noise, or if I’m in a store, or somewhere like that, sometimes it’s very hard to hear the person on the other end of the call, through the Bluetooth. So I’m working through that, I’m making the best of it. So would I recommend these to a friend? I most certainly would. They have made a world of difference in my ability to hear, especially some of the details of conversations if I’m in a group setting, I feel like I’m not missing out on anywhere near as much as I was without the hearing aids. My number 1 advice I would give to you if you are considering hearing aids is to give it time during your trial period, wear them everyday, that first week is gonna be a little bit rough, or uncomfortable as you’re adjusting to them, and I remember thinking, oh my goodness, I feel them, I hear everything, my hair rustling would make noise, but, you do get used to it, and now I’m to the point where I automatically put them in, and I kind of forget that they’re there, except for that they do amplify and make me be able to hear conversations and participate in a lot more activities because I’m able to hear everything a lot better. So good luck to you as you research them and I wish the best for you.
I am so delighted with them
Hello, my name is Bill, and I live in the Philadelphia area. But that’s probably not important. What is important is that if you’re watching this video, we probably have something in common- we both are suffering from some degree of hearing loss. Now, when I turned 65 I would receive lots of advertisements from local hearing aid providers, and this made me angry, to be honest. I confess, I was resisting growing older, and hearing loss is indeed a natural part of this process. Finally, after fighting this for years, I relented and avoided the advertisements I would receive from local providers, I went to the internet, did some research, and found Zip. I called Zip, they referred me to a local provider who was terrific, and within a very short period of time, I had my hearing aids, which we had chosen together. I chose Oticon, and for a number of reasons: 1) Is that I could recharge it every night, I wouldn’t be forced to replace batteries weekly, or however long it would take. Also, you can’t see them can you? In either ear. They’re easy, very easy to put on and take off, and I am so delighted with them. I hear things now that I was completely unaware of, and I feel very very foolish that I resisted for so long, I fought this for so long, I can hear clearly, I’m very happy, and um, I recommend it to you. If you were like me and fighting things- it’s a useless battle, it’s going to happen, it’s the natural process. So, what can I say? Don’t be foolish like I was. Get your hearing checked, and go from there. Thanks for listening.
I think they're the best.
Hi, I'm Virginia from Chattanooga, TN. I had hearing loss about 10 years ago and I tried several hearing aids which I wasn't happy with. And then I tried Oticon. I really like Oticon. I'm now wearing another pair that I bought recently, and this is what they look like. The best thing I like about the Oticon is at night you plug them in by your bedside, the next morning you take them out and they're ready to go. So if you're having hearing loss, please give Oticon hearing aids a try. I think they're the best.
I am very very pleased with them
Hello my name is David P., I am the owner of a pair of Oticon hearing aids, which I have been wearing for about 3 weeks now, and I can say that I am very very pleased with them. The history of how I wound up with hearing aids is as follows: about 4 months ago I had tried to remove some wax from my ears with q-tips and I got the wax jammed into my ear. I went to an ENT who removed the wax and said he would like to perform a hearing test, which they did. And I was very weak in the high ranges, and when I thought about it, I was missing words on the TV, a lot of words, so maybe there was some truth to it, but I gotta tell you, it was a big big shock that I needed hearing aids. Never in a million years did I ever think I’d be wearing hearing aids. I did nothing for a couple of weeks and then I decided, alright I’m gonna give it a try, I went back to the ENT office and they recommended that I take the Phonak hearing aids. I did that, and from the get go I had problems. First, I sweat a lot, and they were getting moisture in it, and nobody told me to use some kind of device to remove the moisture. So it went back to the Phonak people, they repaired it, got it back, and then the same thing happened again. Well, I was not pleased with the Phonak and I started looking around for other places to go, and I found ZipHearing, and lo and behold, hey, there was a big difference in price between the doctor and Zip, and so I looked into it, and they recommended the Oticon. Now one of the things I like about the Oticon, is that it has a dome that goes into the ear that’s round that seems to fit in, and the one for the Phonak was like a big ring around this thing and it was not sitting all the way into the ear, so I found this very very beneficial. The hearing aid is quite small, people don’t notice that I’m wearing a hearing aid unless I tell them. Quite honestly I’ve been telling people, hey, I’m wearing a hearing aid, it’s very simple to put in, and I’ve been very pleased with it. The service that I’ve gotten from the provider for the hearing aid has been very good, they have been very patient and have gone through all my concerns, and I feel very pleased with it. In looking for hearing aids, when I realized what I was looking for, I tried to search and gain as much knowledge as I possibly could going on the internet, looking at different providers and different manufacturer and so forth and so on, and I examined just about every hearing aid possible, with all the ramifications and so forth, and ZipHearing, they seemed to care, and I was very pleased with the service that I’ve gotten. Thank you very much, bye bye.
I’m very happy with the unit
Okay I’m doing this focus video to relate my experiences with the Oticon, I have the firmware 1.02 and my hearing aid model is the More 2 miniRITE and I’ve had it for about 3 months now. It’s my first hearing aid, although I did have the previous Oticon model before this newer one came out, it was about a year ago that I did a test run or trial period with it, and then got delayed for a year attempting to get reimbursement from the Veteran’s Administration, but that turned out to be denied after a year, telling me that I should’ve applied 40 years ago for this. The selection criteria that I did in doing this was based on the prior hearing aid that I had, seemed to be very successful, however, with the delay of the Vetaran’s Administration, by the time I was in the market again for buying another unit, this was the newer unit that came out, so, the advantage for doing all this was that the price point dropped considerably and so by purchasing this unit I saved several thousand dollars over what might’ve been my cost for the prior unit. I’m essentially, uh, first experience with the hearing aid, because family was complaining that I had the TV on too loud and they’d come down from the attic to say, you know, turn it down, and by the time I turned it down I couldn’t hear it, but they were comfortable with it. So, for a while I went with headphones attached to the TV so I could adjust the volume to headphones and not disturb other members of the family. I found the hearing aids themselves are very good, I haven’t had any problem with the hearing aid itself. The hearing aids are, this particular one for the right ear, and again they’re red for right and blue I guess for left. It has a charging unit, that you can charge it takes approximately maybe 3 hours to reach a full charge after you’ve worn it for 24 or 30 or so hours. When you first put the unit in the charging base it shows a yellow indication meaning it’s in the process of charging and then when it completes the charge it turns green. In wearing the actual hearing aids, they are comfortable and I’ve found that I sometimes forget that I’m wearing them, so that has one disadvantage in that, without sticking to a routine, let’s say knowing that I’m going to put them on in the morning, and take them off at night, I had an instance or two where I stepped into the shower and then realized I still had the hearing aids on. That turned out to be not a problem because they will survive, you don’t have to stay indoors if it rains outside, and it will survive a shower although they certainly don’t recommend swimming with them on. I have some issues with not so much the unit, but with the application, the app that goes on my Apple smartphone, which gives you the capability of adjusting the unit itself, if you want to do selecting not to have noise behind you amplified into your ear, only sort of facing forward and so forth, and they also have like a booster mode on the app, which in the case of the booster mood, I never noticed any difference. If I enable the booster mode it didn’t seem to matter. And I question whether that might be something that is only invoked or applied on certain models but not the model I have, but then I was told, no, it’s for my model, but again I’ve seen no effect on it. I went with the unit which had the rechargeable batteries and based on the prior test run that I gave, I wanted one with rechargeable batteries and selected this unit on the basis of the longevity of the unit itself, and then being able to replace the rechargeable batteries when they suddenly lose their charge. I believe the other unit had like a 7 year estimate on when the batteries might have to be replaced and this unit I believe is in the 3-4 year range, but the price, at least the current price for replacing the battery as relayed to me, is not that high. My age is 77, and I”m expecting that this unit lasts, let’s say the 20 years, I’m not gonna have to buy or replace it with another unit. One problem I had recently with the app on my phone, was that it suddenly showed that the left hearing aid was disconnected and would not accept any kind of amplification or any commands that were issued to that. I tried many times to try and get the app to recognize that left hearing aid, turning the unit on and off and making adjustments and nothing seemed to work. It turned out that we eventually had to reboot the smartphone, and then it found that left unit, and continued to operate successfully. So, if that’s every once every 3 months, I don’t know what the cause of that was, whether somebody somehow went through a download of an update of a new firmware or software, or whatever they were doing that might’ve caused that or whether it was the hearing aid update, or maybe the phone update, you know that’s something which I cannot give any further information on. One thing that’s happened, when I went on the app to do the “find” function that’s supposed to tell you where the hearing aids are. In doing that, it found the right hearing aid which was in my right ear and it gave me the location where it was at and even said “near” meaning, I guess it was near, which, it was right in my ear so I guess that’s as near as you’re going to get, but I found that the left ear which was disconnected, that showed the location of that, back at the location where the original sale took place, so where the unit was, where I picked up the unit, paid for the unit, and so forth, it seemed to default to that location, which obviously was wrong because it really was in my left ear. I have not really used the app to adjust many parameters, I did just, the first week or so I had it just to see that it does do that as far as increasing volume and frequency response and so forth, but I have not really bothered to make any changes to the settings through the app because it’s really sort of limited in the sense that when you put the hearing aids into the charger at night, it defaults back to the defaults, so anything you put in the app, is not going to be there the next morning, so unless it’s really annoying, there’s no real reason to use the adjustments on the application. If you were to try and do that because you had to, then I believe the ultimate answer would be to go back to the original sales point and have them put in the permanent firmware for the settings and then you’ll be okay. I’ve noticed that the, this unit, which I think was a little bit different than the other unit maybe, the insert that actually goes into the ear canal was a lot smaller than the previous model was, and that’s maybe an advantage or a disadvantage. This model, with the smaller unit is designed such that there, is, if you will, an air corridor, around the ear piece, and that’s used for the amplification and so forth, operation of the unit, whereas the other one, you would just push it in and it was more like an ear plug, and then that’s how that worked. With this particular unit, if you’re wearing hats or masks or moving around your ear, it’s going to push further in, which is not the way it’s designed to work, so then you have to sort of pull it a little out to leave it like floating or you know, loose in your ear for the best fit. The unit as far as the volume seemed to be fine, in the testing before I got and qualified if you will to have a hearing aid, there was a, I had some confusion on word recognition, where I would hear a word differently from what other people heard, so whether that’s hearing, or whether that’s just your mind, or my mind, making the assumptions to fill in, where this is what I think I heard, as opposed to what I actually heard. That hasn’t been a problem since, so I clearly understand what people say, and what they actually mean when they say something, however I have had one or two instances where, for whatever reason, whether that’s the particularly word or frequency range and so forth, where I misconstrued the word that was actually said with what I thought I heard, and ran a few tests where other people would sit there, and say okay this is what the word is, and even concentrating on that particularly word I just didn’t hear it. It works fine, the hearing aid with the bluetooth reception for phone calls, the only problem I would look forward to having corrected is you are not able to answer the phone, you have to actually go to the phone in order to answer the phone and have it go through, so it’s not like you can hit your forehead and suddenly that will enable the phone call to be through to your ear piece. So that has not been an issue. The battery itself has worked fine, well over a 24 hour period. I had to do an extended shift when the second shift or third shift did not show up and it lasted 30 hours, that was when I originally had it and I assume the batteries are still able to maintain that effectiveness of how they are. And again it’s only 3 or 4 hours maybe to fully charge the unit. They have, also on the app, a tracking option and it wasn’t quite clear to me exactly what that means, you know it keeps track of where the hearing aids are, and obviously then usually where I am. I don’t that’s unique, or maybe it is unique, I enabled it so that if I should misplace or whatever which I don’t think given the scale of what I’m doing, I don’t think that’s gonna happen, because it defaulted back to the sales point, rather than where the hearing aid actually was, so I enabled it but I’m not sure what else that tracking function enables, whether that’s a data point or a data collection that other people use for tracking to see where I am, or whether it’s a confidential tracking and nothing else is shared with any other company or whatever, for habits, or where I go, or what I do, or what I should’ve been doing. There was no problem with wearing glasses over the hearing aids, but in wearing masks over it, there is a tendency for the loop of the mask to get twisted into the hearing aid, so you have to be sort of be careful when you take the mask off that you don’t inadvertently throw or drop the hearing aid because that comes off maybe when the mask comes off. So, an overall evaluation, I’m saying that I’m very happy with the unit, it did meet my requirements, and I hope that information is useful to you as well.
There’s nothing I do not like about these hearing aids
Hi, my name is Denise H, and I just want to tell you something that recently happened in my life that has changed it for the better. I’ve been dealing with hearing loss for years and it gradually got to the point where I was missing out on a lot of social things that were going on around me because I couldn’t hear what anybody was saying or what they were talking about and I got so tired of saying “huh, huh, what did you say?” Well, I wanted to get a hearing aid, I figured it was that time, I needed to do something, and I started looking into it and it was so expensive I just couldn’t deal with it, so finally my husband said, “well let’s look online”, and we contacted ZipHearing. And we have got a hearing aid now, it’s called Oticon and it is amazing, and what I really like about it is not only that its changed my life for the good and I can hear everything that’s going on around me, is you don’t have to have batteries, it’s completely rechargeable, I just clean it, it’s very simple with a little light toothbrushing every night and stick it on the charger and it’s good to go in the morning. And it’s good all day, no problem with that. And also, it adjusts itself. I don’t have to worry about the background noise and all that stuff going on because if I’m in a crowd it will kinda adjust out some of the background noise so I can hear the person right there with me, and it’s amazing, I haven’t had a problem at all, there’s absolutely nothing I do not like about these hearing aids, they are amazing. The number one thing I would say is if you can’t hear and it’s causing problems for you, look into Oticon, it’s amazing, it’ll change your life, and it’ll give you a new perspective.
Not sure they're worth the investment
I have outlined a few of my experiences (positive and negative) below.
* trouble connecting to Oticon app. Often one side will connect and the other will not.
* very ineffective in noisy environments; noisy environment program only seems to turn up the noises I am trying to eliminate!; tried MoreSound Booster and it has no effect; I am not convinced delivering “30% more sound” to my brain is an effective strategy for me.
* hissing noise has developed, requiring me to turn down setting. Still working with provider to remedy.
* still have difficulty hearing person next to me while driving or while sitting at a bar. I tried separating control of the sides, turned down left side and turned right side up and that helps a little but not much.
* they do work great for face to face conversations in quiet settings.
* they do work great in a quiet public speaker setting.
* they generally work great for phone (IPhone) calls but I have had periodic connectivity isssues (clicks or delay in one side connecting) when accepting calls.
* work super to help hear Google Maps driving directions.
Very disappointed right now
Good, with issues
However, I find them a little difficult to put into my ears, and I'm not sure I understand the buttons and how they work.
In addition, the batteries are very difficult to install.
Sound quality is excellent
Sound of my hearing aids is fabulous
While I'm happy to be saving money by not having to buy batteries I am disappointed at the outrageous price of the filters they use. I used to buy those cheaply by the dozen for my previous hearing aids.
Other than the filters I have no complaints at all.
Very reliable and comfortable
Easy to adjust
Common questions about Oticon hearing aids
Have a question about a hearing aids?
Ask your question and in most cases you will get a response from ZipHearing team members
*Based on pricing data published by HearingTracker.com
2019: Opn S, Opn Play, Xceed
Not sure which model you have? Check your user guide, or call the Oticon provider who sold the devices to you.
1. Make sure that your phone's Bluetooth is on. Go to Settings > Bluetooth, and make sure the toggle switch is set to On.
2. Open and close the battery doors on your hearing device. Or, if you use rechargeable Oticon hearing aids, switch the hearing aids off and on again, by pressing and holding the toggle down button for 3 seconds to turn them off, and repeating to turn them back on.
3. On your Apple device, go to Settings > Accessibility > Hearing, and select Hearing Devices.
4. Your Apple device will search for your hearing device.
5. Under MFi Hearing Devices, tap the name of your hearing device.
6. Tap Pair when you see the pairing request on the screen. If you have two hearing devices, you'll get two requests. Pairing could take up to a minute.
7. You can start using your hearing device when you see it under MFi Hearing Devices with a check mark.
Please note that not all Android devices can directly stream to Oticon hearing aids. Check compatibility
1. Go to the Android phone’s home screen and tap on the “Settings” icon.
2. In the settings menu, tap on the Bluetooth icon.
3. Tap on the slider button to turn Bluetooth on.
4. Open and close the hearing aid battery doors. Or, if you use rechargeable Oticon hearing aids, switch the hearing aids off by pressing and holding the push button for 3 seconds, then repeating to turn them back on again.
5. Open the “Settings” app on your phone
6. Tap “Connected devices”, and “Pair new device.”
7. If you have more than one hearing aid: Wait for the first hearing aid to connect, then tap the other hearing aid in the list of available devices.
8. Your Android phone is now connected to your Oticon hearing aids.
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