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Starkey hearing aid models, prices, and reviews

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Beige (37% popularity)
2 more colors available
Starkey’s best overall model

Starkey Genesis AI

5 reviews | 1 video reviews

The sound barrier has been broken

Released by Starkey on March 28, 2023, Genesis AI is Starkey’s newest, most complete line of hearing aids suitable for all hearing losses. Genesi... READ MORE

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Champagne (23.8% popularity)
2 more colors available
Outdated: Starkey’s best overall model from Aug '21-Mar '23

Starkey Evolv AI

17 reviews | 4 video reviews

Starkey’s most exceptional sound yet

As of February 28, 2023, Evolv AI is a slightly outdated model. If you're interested in Evolv AI, we'd recommend checking out the next generation mode... READ MORE

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Champagne (23.7% popularity)
2 more colors available
Outdated: Starkey’s best overall model from Jan ‘20- Aug ‘21

Starkey Livio AI

11 reviews | 2 video reviews

Reimagining what a hearing aid can do

As of August 31, 2021, Livio AI is an outdated and unavailable model. If you're interested in Livio AI, we'd recommend checking out the next generatio... READ MORE

Written by: Jeff Hall, Hearing Aid Specialist
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Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing- one of the largest hearing aid suppliers in the country. Read More
Medically reviewed by: Brad Ingrao, Doctor of Audiology
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Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry. Read More
Updated: Jun 06, 2023

Starkey- “Hear better. Live better.”

Phonak hearing aids office
Out of the 6 biggest hearing aid brands in the world, only one is an American company. Minnesota-based Starkey was founded in 1970 and has been the choice of a few US Presidents- and not just because they're US-based.

Starkey has introduced several pioneering products in its decades-long history. Most recently, Starkey's 2019 model Livio AI hearing aid was named one of Time Magazine's 100 Best inventions of 2019.

Starkey is also widely regarded as the best in-the-ear hearing aid manufacturer on the market, and is the go-to choice for many people wanting invisible hearing aids.

Starkey`s overral brand rating

Based on user reviews on this website

1 Signia 4.72 51 reviews
2 Oticon 4.67 164 reviews
3 ReSound 4.66 60 reviews
4 Phonak 4.62 264 reviews
5 Widex 4.56 35 reviews
6 Starkey 4.53 51 reviews

Market share

Hearing Aids prices range 11 %
Hearing Aids prices range 11 %
Sonova/Phonak Sonova Phonak 25 %
WS Audiology/Signia & Widex WS Audiology Signia/Widex 24%
Demant/Oticon Demant Oticon 24 %
GN/ReSound GN ReSound 16 %
Starkey Starkey Starkey 11 %

Starkey hearing aid reviews

Expert reviews

Read what a few of our favorite ZipHearing providers have to say about Starkey

The image of Walter Kelly Jr. hearing aids expert

Walter Kelly Jr., Hearing Instrument Specialist

What needs improving

Since there is SO much tech on-board, sometimes it is a distraction and people sometimes get “lost” in the technology. These days the ‘hearing correction’ function is so accurate and consistent, it is largely unnecessary to make any on-the-fly adjustments, however, when you have the option to control so much, it can be tempting to “over use” the adjustment features in the app.

The image of John Jendrasiak hearing aids expert

John Jendrasiak, Hearing Instrument Specialist

What needs improving

No hearing aid is perfect, they all have their little bugs. One thing about Starkey hearing aids is they give a lot of high tone recovery. High tone recovery is the frequencies of 2,000 through 8,000. This poses a problem for some men and women who do not like their hearing aids to recover those frequencies. This would mean you have to spend more time working with the patient to get the sound quality they would like out of their hearing aids. The domes for fitting the hearing aids don’t work as well as other manufacturers; this can be a problem with some users.

The image of Pamela Matthews hearing aids expert

Pamela Matthews, Doctor of Audiology

What needs improving

The app is very flexible and useful but can be cumbersome to those lacking technology expertise. The streaming signal is very good if the phone isn't in a pocket or purse. Starkey does not have true "hands free" function with phone use as the microphone is used on the telephone rather than hearing aids for streaming.

Latest user reviews

Preview for the "As good as they said they would be" video

As good as they said they would be

Review by: Mike from IN
Model: Starkey Evolv AI 2400 RIC 312
Bought: Sep 2021

Okay hello, my name is Mike H., I got the Starkey Evolv hearing aids, it’s probably been 3 months ago, something like that, and so far, I have no complaints. This is my fourth set of hearing aids in my life and I can say that these are the best ones I’ve ever had. I did choose the battery over the rechargeable, because I wanted the ability to take spare batteries with me when I go places and if the charge runs out I just swap out the batteries and good to go, and they’re really not that expensive as far as I’m concerned. Got them in, can’t even tell they’re there can you? That’s one thing I really like about them, they do a good job of fitting behind the ears and in my case, I chose the hard mold insert, the last pair of hearing aids I’d had that’s what I used and I’m used to it- it worked fine for me. Like I say I have no complaints with these, like any hearing aids, they’re still not perfect when there’s a lot of background noise. But that’s the nature of the best so to speak. I love the fact that they’re Bluetooth, I can do all my phone calls through my hearing aids, makes it very easy, gives me two hands to work while I’m talking. Also the adjustments on the app on my phone allow me a lot of control to fine tune how they’re doing if I am in a noisy environment and then those settings get applied permanently and all I have to do is click the mode on my hearing aid and change to whatever I need. Don’t have much else to say, again I’m pleased with them, and I hope you’ll trust this company, I was leery of ordering something over the internet and on a phone call, but they came through with everything they said they would do and the hearing aids are as good as they said they would be, can’t ask for any more than that. Good luck.

Preview for the "It’s nice that they’re kind of invisible" video

It’s nice that they’re kind of invisible

Review by: Sam from SC
Model: Starkey Evolv AI 2400 RIC R
Bought: Dec 2021

Hello my name is Sam S., I live in Greenville, SC, 72 years old, retired guy, fairly active, and I have had problems with my hearing for a long time. My children and now my grandchildren will vouch for that. They have long wanted me to do something about it and I tried about 4 years ago but just didn’t feel good with the results, the noise was amplified, although speech was, the noise was too, so it just didn’t fill the bill and I turned them back in and got a refund. So fast forward about four years and I went to an audiologist, got my hearing tested, and talked about getting a real high quality hearing aid this time around and with the help of ZipHearing I was able to do that. I got a pair of Starkey Evolv AI 2400 hearing aids which are a premium hearing aid, they have a lot of advanced features, they’re very new, they just came on the market last year, and that’s what I wanted. I wanted the best technology that I could possibly afford this time around and I feel like I’ve gotten it. The model I have is styled with a receiver in the ear, and the piece behind the ears, so far I haven’t had anybody you know say anything about “oh you wear hearing aids.” So it’s nice that they’re kind of invisible. I will say that I love these, this particular product because it’s got a lot of artificial intelligence, the latest technology that seems to be everywhere in our lives. These things will analyze the sound around me in a restaurant or some other public place and help to adjust the background level noise down, and then I can, with a few push buttons on their app, raise the speech level up and hear soft speakers, even my grandchildren. So I love it. They’re made for iPhone and other Apple products, so they connect flawlessly with my iPhone, they’re rechargeable which was another thing I wanted for sure, and after looking at my list of things that I was wanting when I went out to get these, they have like I said the great noise reduction and they help you hear speech better, but I also have tinnitus, however it’s pronounced, I have the ringing in my ears that I’ve had for 15 years. Kinda got used to it, but with these new Starkey hearing aids, I don’t notice it as much because they have a setting where you can actually get a white noise sent into the hearing aids it just is enough to overwhelm that ringing in my ears all the time, so that’s been great. They’re, you know the downside, you know they’re advanced technology so they are a little complicated, but I’ve had great support from the audiologist, Starkey has been good as well, I’ve called them, their tech support department a couple of times and asked questions, so I feel like I’m getting there. I’ve only had them now for about, less than 2 months, so you know there’s a time period involved here where you’re getting used to all that technology in your ears. I have a recharger that sits by the desk during the day or on the nightstand at nighttime. They will, I think in the near future, have a device that will stream your television signal into your ears as well. All in all, I like the product a lot, I’ve even gone so far as to get my wife in with the audiologist and get her Costco hearing aids replaced with Starkey hearing aids, so she’ll have those in place very shortly, and I’d recommend them to anyone. As far as the experience with Zip I found it to be very good. I was a little doubtful, I thought maybe if they could save me that much money I’d probably get less service from the audiologist but that was not the case, the care I got was excellent and I saved a good deal of money. I found out about ZipHearing from and I’ll put in that little commercial at the end. They’re a website that tracks technology and just basically anything to do with the hearing aid industry and I read a lot about hearing aids before I bought these, and I don’t know that everyone would do as much reading as I did but you can’t go wrong looking at that website, But again, great product, great price, really glad that I did what I did, thanks.

Preview for the "Nobody even knows I have them" video

Nobody even knows I have them

Review by: John from FL
Model: Starkey Evolv AI 2000 CIC
Bought: Dec 2021

Hi folks my name is John, I live in Sarasota, FL, I am 74 and 3 quarters years old. I have needed hearing aids for the last 4 or 5, maybe 6 years. Been tested a whole bunch of times, and finally at the urging of my wonderful wife I finally said okay I’m gonna get with it. Because a bunch of my friends from high school and other associates have them and so they have a bunch of experience and I started looking about 3, 4 years ago and the prices were 7, 8 thousand, all crazy stuff, there’s kind of a hearing aid shell game going on, so I went online and found the website for the guys I’m making this video for and they recommended me to a great company here in Florida. I got the, I’m gonna show them to you, my little Starkey hearing aids, I have the in ear hearing aids, they are absolutely wonderful, nobody even knows I have them, and the happiest person on the planet is my wife, because before I got these hearing aids, when we were watching TV I would have to have the closed captioning on and then I bought a set of noise dampening earphones, so when we were watching TV together we couldn’t even have a discussion. These hearing aids have basically changed her life as well as mine, I didn’t know my car turn signals made noise until I had my hearing aids in, so, the benefits are life altering, and the only complaint, it’s not really a complaint but the only thing I would say is they make my ears itch a little bit every now and then, but other than that, the service I got from all the people involved with my purchase are absolutely spectacular. You know, it just, Jeff and his guys are great, they work with great people in your market, so check them out, I couldn’t more highly recommend them, and they also worked out to be very affordable, I have a bunch of different features in mine for restaurants, movie theaters, I couldn’t hear the dialog, now I hear it and I gotta tone my hearing aids down a little bit, but absolutely couldn’t be happier. Hope you guys take advantage of it, have a great day, really appreciate your help, thanks.

Preview for the "My experience has been quite positive" video

My experience has been quite positive

Review by: Nick from NJ
Model: Starkey Genesis AI 24 RIC RT
Bought: Apr 2023

What’s up folks, my name is Nick, and I am back for another review with ZipHearing. Before we jump into our review today there are a re a few things we want to make very transparent. I am a current ZipHearing customer and I bought my Phonak Lumity 90s through ZipHearing and saved about $1500 compared to what my audiologist was trying to sell me them for, so that is superb. You can see my video review on those Phonak Lumity 90s, right here. After doing that video review for the Phonak Lumity 90s, ZipHearing was quite pleased with how it went so they gave me the opportunity to make some more reviews for them. Recently they offered to send me out the brand new Starkey Genesis AI 24s and they wanted me to do a review, I could not refuse, so, here we are. So the way that this review process works is they send me the hearing aids, and they set up a consultation with a hearing specialist local to my area. I go in I pick up the hearing aids from the hearing specialist, and the hearing specialist does a fairly basic fitting to my ears that includes a physical fit to make sure that they are, you know that the receivers are the right length, that they’re the right receivers, but that also incorporates a programming based off of my current audiogram. Once that fitting process is complete I use the review hearing aids and only the review hearing aids during the review period. I use the knowledge and the experience I have to make certain determinations and make certain judgements and opinions on these hearing aids and then I make a video and tell you guys all about it. ZipHearing does not have any sort of input as to my opinions and my thoughts so everything I’m gonna say in this video is 100% the way I feel and the way I experience these hearing aids. Additionally and this is particularly for this video and this set of hearing aids, a relationship between you and your hearing specialist or audiologist is going to be crucial when using these hearing aids, and we will dive into that and talk about that later in the video. Plus, don’t tell anybody but I have a secret tip at the end of the video, shhh. Before we really get rolling I do want to do a brief history on my hearing loss. I was diagnosed with a sensorineural hearing loss that is fairly mild, however my biggest issue is hearing people in loud noisy busy environments. I work in schools and as we all kinda known schools are just one loud busy noisy environment so hearing the person that I’m trying to communicate with is crucial and without the hearing aids it would be nearly impossible to do so. So after being diagnosed I started looking into different hearing aids and different companies and really settled on the price and the support given to me by ZipHearing and I went along with it, I bought my Phonak Lumity 90s, they’ve been great, so now, you know what, let’s dive into it, let’s get to the meat and potatoes of this video, let’s start talking about the Starkey Genesis AI 24 hearing aids. The Starkey Genesis AI line of hearing aids comes in four technology tiers, 12 being the lowest, 16, 20, and 24 being the most premium, the highest level of technology and that is what we were supplied with to review. Right off the bat we’re going to start talking about some general specs for these hearing aids. They do utilize a Bluetooth connection for iPhones it’s the mFI or Made for iPhone standard, however that does not mean they can only connect to an iPhone right, they have support for over 35 different Android devices as well. The new Starkey Genesis AI hearing aids are also powered by the longest lasting lithium-ion battery in the industry. Furthermore the hearing aids come with a Neuro Processor inside of them, which acts as their AI, or artificial intelligence. They call it the deep neural network. And what this deep neural network does is it is designed to mimic the cerebral cortex of the human brain, in doing so it is able to identify the difference between noise that is undesired vs audio signal that is desired, and it is able to separate them and kind of reduce the noise and increase the desired sound signal. These hearing aids come in a variety of colors which can be found on ZipHearing’s website right here. So let’s talk about what you get when you order a pair of Starkey Genesis AIs. I’m gonna put some pictures up on the screen while I’m talking to show you what comes with the Genesis AIs, you can see that there is a charger, there is a charging cable, and the hearing aids themselves. These are the graphite grey color, one of my favorites I love that gun metal, that sort of metallic look, it’s one of my favorite colors. You can also see that there is a charger and there is also a charging cable. Each hearing aid has two buttons on it to control presets, volume levels, answer calls, end calls, and there’s also a not to secret tap feature that can enabled through your hearing specialist. So let’s talk about the hearing aids themselves, right I have these here, physically they look very similar to other hearing aids, they’re sort of the same size, they’re sort of generally the same shape. These look at little bit more ergonomic so let’s show you an example here, they’re a little more curved, they have a little bit more body to them, however the thing that I was surprised with was that these actually feel a little bit lighter than some of the other hearing aids that I’ve tried. They’re a little bit more comfortable when they’re sitting on your ears. You don’t really ever get the sense that something is there, that something is weighing your ears down. They’re very comfortable, they’re very ergonomic and they feel very organic. As far as chargers go this is one of my favorites. This is the basic Starlink charger that will come with your Starkey Genesis AIs and what’s cool about this is there’s the charger and there is a USB-C cable so if your cable ever gets lost or broken you can just replace it with a whole new cable and you do not have to buy an entirely new charger. Second really great thing about these is this has a lid. One of my favorite things on chargers is the lid. Being a pet owner, it prevents a lot of dog hair from entering into the charger area. Furthermore this has a nice little area for your domes and magnetic charging ports for the hearing aids themselves which give it a nice secure fit while you’re charging. Since we’re on the topic of accessories and items that come with your hearing aids, there are also additional premium purchases you can make to get different accessories for these hearing aids. So we already talked about the Starlink charger, this is included with your purchase, however if you want to upgrade there is a Starlink premium mini charger which is actually the same shape and size of this, same features, however it has a battery built in, so here’s a perfect example, if you are going away for the weekend or you’re going on a short trip and you don’t really want to bring a charging cable and a charging brick with you, you can charge this guy up and use it every night to charge your hearing aids without having to plug it in while your charging them, because the built-in battery holds a charge and then distributes the charge to your hearing aids. Starkey also makes some custom chargers for different types of hearing aids like the in-the-ear molded kind of ones, I don’t have experience with that, but here’s some pictures. They make a TV streamer which allows you to stream the sound from your TV via bluetooth into your hearing aids. They also make a mini remote microphone which can be used in louder environments to hear the person you’re talking to. You just take that device and the person clips it onto their shirt or they hold it and then they can actually speak into the microphone and that will get beamed into your hearing aids. There’s also the remote microphone which I think is just a slightly larger more powerful version of the mini remote. They’ve also taken that idea to a whole different level and made the table microphone which can be used in conferences or meetings or any place where you need multiple sources of audio to be put into one device and pumped into your ears. Finally there’s also a remote however it’s probably not something you’re gonna need because you do have access to the wonderful MyStarkey app. While we’re on that subject let’s talk about this app, it is great. It is clean, it is intuitive it is user friendly, I love it, I love it, it’s so so well designed and it was well-built and it’s very responsive. I’m gonna post some screenshots of the app and talk about some of the different features and the different pages available to you within the MyStarkey app. First is your kind of home screen right this is when you open the app this is the first thing you’re gonna see, it has a couple different buttons for you to press, it has a volume slider to adjust the volume of the hearing aids, there’s some tabs on the bottom, it’s a nice color, the battery indicators are up top, there’s a microphone button that you can use to activate the live listen which is on your phone. It doesn’t feel clunky, there’s not too many options, there’s just everything you need right there. If you click into the programs button you can select the different programs that are available to you, you and your hearing specialist can make custom presets for your hearing aids. So for me as you can see here I have a couple different presets that I like to jump in between. I asked specifically for a restaurant mode which I use in more than just restaurants. It’s actually really helpful in those loud noisy environments to kind of reduce the background noise and increase the focus noise. There’s also a music app, I play guitar, I sing, I listen to music, and this allows a little bit more audio data to come into my ears where it’s not really shifting the frequencies too much, it’s allowing that natural sound to come in. You could also make some custom presets of your own through the app. There’s a health tab on the bottom which allows the hearing aids to keep track of your steps, your standing and your exercise, don’t judge me as you can see, I didn’t do too much that day. Additionally the learn tab is a really nice spot for you to click into and learn more about your hearing aids. So this will be a place where you can go to maybe get some questions answered without having to call someone or drive somewhere, you can just click into the learn tab. Finally in terms of the tabs, the last one is the more tab, and this kind of has your basic info, your account info, the app settings, some security settings, a help center, there’s also telehear which is like a telemed visit with your hearing specialist where they can make changes remotely. Now here’s the best thing about this app and here’s what I think the strongest point is for these hearing aids, and it’s something called Edge Mode. Edge Mode is basically your ability to click that button and activate the AI that is in the hearing aids. Realistically I think that Edge Mode is so good it should just by default be turned on, for example, today I was driving my car and I was going somewhere doing some errands and I have roof racks on my car and they make a lot of noise while I’m driving because of it turning up the wind, so I get a lot of white noise. This white noise can be a little bit annoying at times especially if I’m trying to hear music or I’m trying to listen to a passenger. So when I started the drive I did not have Edge Mode on, however when I got to a traffic light, I pulled my app out, I clicked the Edge Mode button and all of the sudden all that white noise was gone, I couldn’t hear the wind turbulence from the roof racks, I couldn’t hear the wind noise from outside the car, all I could really hear was the sound inside my vehicle without much distraction. So pressing that Edge Mode button is really gonna display the capability of these hearing aids. What do I like about these hearing aids so far? Number 1, edge mode, I think that’s the best thing about these hearing aids. Number 2, the charger, the charging system, the premium accessories, these are all extremely valuable things that I would 100 percent purchase. The comfort, I think they are a little bit lighter than your average hearing aid, they kinda just disappear while you’re wearing them, and that’s really the ultimate goal right you don’t wanna be constantly reminded that you have hearing aids on, you just want them to work and not feel like they exist. The app, I can’t say enough about this app, it was really well-designed, really well-built and very user friendly. The battery life, oh my gosh the battery life, 50+ hours of battery life. I would use these hearing aids all day from 7 oclock in the morning to 11, midnight at night and take them out of my ears and I’ve barely put a dent in the battery life, I’m talking more than 50 percent remaining battery life, way more, and that’s with quite a bit of streaming from my phone into the hearing aids throughout the day. One last very very strong positive note for these hearing aids is that they actually talk to you. So instead of clicking the buttons or making changes in the app and having maybe a system of beeps or a high beep and a low beep, or two beeps, or three beeps, these hearing aids tell you what’s going on, so if you adjust the hearing aid volume down, it will actually say “softer”. If you adjust the volume level up, it will say “louder”, if you go to the default setting it will say “default volume.” So that confusion of I dunno if I’m plus 1 or minus 2 or if I’m at my zero level for the volume, that all goes away because as soon as you click a button it will tell you exactly what you just did, and for some people, in fact I’m gonna say most people, that’s super convenient. In working with your hearing specialist you can actually set up tap controls for these hearing aids. So instead of when you get a phone call pressing the button to make the phone call you can maybe do a double tap and that will pick up your phone call and end your phone call. Why do I think that’s helpful? First of all, it’s a very cool feature. Second, these hearing aids the buttons are a little stiff, they’re a little tough to press and if you have any sort of muscle or tendon or control issues with your hands and your fingers that might be an issue, but if you can double tap your ears, that problem is solved. Now not everything can be sunshine and rainbows when it comes to technology and devices and things we use on a daily basis, it’s time to talk about the things that might need a little work. The first thing was right out of the box, after them being programmed for my audiogram and fit to my ears, I noticed that these hearing aids are quite powerful, and they are really good at picking up certain things, almost to a point where it’s a con. Particularly with human speech, the plosives or the p, p, popping noises with the letter P and the S noises were like an ice pick in my ears, they were very intense to the point where I told my hearing specialist that if this was going to continue to be the case, I was gonna have a very hard time enjoying these hearing aids. So my hearing specialist made a very quick change through the computer system and that issue was gone, which leads me to my next point and what I talked about at the beginning about having that relationship with your hearing specialist, I feel that these hearing aids are going to need quite a bit of interaction and customization between the user and the hearing specialist in order to dial them in to perfection. I have no doubts that these hearing aids are fantastic and they’re great and they’re very high quality, but they just need a little bit more time and customization to get to that level. Something else that I wasn’t quite a huge fan of was the material of the domes. For me and my ears they had a little bit of a hard time sticking to the inside of the ear canal, so I did find that they did kind of back out a little bit throughout the day and I would have to keep pushing them in. One more con and it’s kind of ridiculous, I wish the edge mode was the default mode for these. Why? Because as the default mode, there’s a little bit of white noise, you hear a little bit of that “shhh” throughout the day, but in edge mode, that all goes away, so please make edge mode the default. In terms of bluetooth connectivity right we talked about the mFI for Made for iPhone Bluetooth standard. While this standard is the easiest and most user friendly connection you could possibly have between a hearing aid and a phone, it does have it’s downsides. This type of connection is primarily established between one device and one set of hearing aids. So if you were trying to jump between an iPhone, an iPad, a mac book, and maybe an Apple watch, you’re gonna have a hard time, because you need to connect it to one device, disconnect it from that device, connect it to the other device, and then if you want to switch back, you have to do that whole process again right, disconnect, connect, disconnect. Devices that don’t use that mFI might have the ability to have multiple sources of Bluetooth per hearing aids. For example my Phonaks have the ability to connect 8 different devices, so I can seamlessly jump between my phone, my iPad, my computer and my watch, without having to disconnect and reconnect anything, but as I mentioned that mFI connection is probably the most stable, the quickest and the easiest to setup, you don’t have to go through the Bluetooth settings, you go through your accessibility settings on your phone, you click connect and you are done, everything is setup. And finally for those of you that are concerned about the quality of audio streaming from the device to the head phones, right either the phone, the ipad, the computer, whatever, it leaves something to be desired, it was kind of tinny and washed out, so far it has been the least pleasing streaming quality out of the few hearing aids that I’ve tried, so I would love for that to be improved upon in a newer version. So overall my experience with the Starkey Genesis AI 24s has been quite positive. I think they are well designed, they look great, they feel great, they sound great, the app is fantastic, I do think that in order to get the most out of these hearing aids you are going to have to make multiple visits to your hearing specialist in order to personalize them and customize them to your liking. Yes are there some downsides, of course, the streaming quality is not excellent, it’s just okay, the mFI or Made for iPhone Bluetooth standard while not to my liking might very well be to your liking because of how simple and easy it is to establish a connection, maintain a connection and stream audio and make changes from your device to your hearing aids. So now it’s time for that secret tip, remember that mFI connection we talked about? That actually allows you to enable the active or live listening through your device, so that remote mic we talked about as an accessory earlier, your phone just became that, you can activate live listen hand someone your phone, or put it on the table, and it will act as a microphone and send that bluetooth signal into your ears. You can also use it to hear when people are saying bad things about you. So if you leave a room and you think someones about to say something not so nice just leave your phone and then you’ll hear it from wherever you are. Yes that was kind of a joke but also kind of true, don't intentionally use live listen to spy on people or be a creep and hear conversations you shouldn’t. With that being said, thank you guys so much for watching the video, I personally had a really positive and beneficial experience with these Starkey Genesis AI 24s and I hope that this video helped answer any questions or maybe gave you some information you didn’t previously have, and like I said earlier right, ZipHearing is the place to get your hearing aids. Why? Because of the customer support and the amazing prices they have on these devices. I was not exaggerating earlier, I saved over $1500 when I purchased my Phonak Lumity 90s through ZipHearing. So please if you have any further questions or if you want to leave a comment on the video, or if you want to press that like button, or you know what, if you could even subscribe to this channel, we’re gonna have a bunch more of these videos coming out for different companies and different devices and different experiences so stay tuned, we’ve got some cool stuff coming, make sure you check out other reviews on our site and on our Youtube, and finally thank you thank you thank you. Guys take care, have a great rest of your day and I’ll see you soon.

Preview for the "I recommend them 100%" video

I recommend them 100%

Review by: Scott from PA
Model: Starkey Picasso 2400 ITC
Bought: Mar 2021

Hello my name is Scott and I’m from Freedom, PA and I’m here to talk to you today, to review the Starkey Picasso in-the-ear, i2400 hearing aids. I’ve been wearing hearing aids now for the last 27 years and I really was self conscious about people seeing stuff in my ears, but the in-the-ear, makes it very unnoticeable. I like the hearing aids, I like the technology, with the Starkey hearing aids. Again, there’s so many things you can do with the hearing aid as I could never do before. I have a little button on my hearing aid where I can just push it, I can hit normal, I can hit crowd, I can hit television if I’m on the television, it automatically changes if I’m on the telephone. Just the technology in the last 27 years has been unbelievable with the Starkey. They’re US made, they take a 312 battery, I’m getting consistently 7 to 8 days on a battery, and again they’re just little batteries. I recommend them 100%, I’m very happy with Starkey, and I’m sure if I’m happy you’ll be definitely happy with them. Thank you

Preview for the "Should’ve got them sooner" video

Should’ve got them sooner

Review by: David from NY
Model: Starkey Evolv AI 1600 RIC R
Bought: Oct 2022

Hi my name is David, I live in Brooklyn New York and I am 68 years old. The hearing aids that I have are the Starkey Evolve AI 1600. They fit in the ear. They have a little bulb that fits in the ear and the main part fits over the ear. And they go in very easily. 6-7 years ago, maybe 8 even, my family started telling me that I was having trouble hearing. I went to an ENT specialist in 2018, he did a hearing test, he told me that in fact, I have trouble hearing women, by which he meant that I don’t hear high frequencies that I could use hearing aids. I didn’t do anything for awhile. I went to Costco a year or two later. I got another hearing test, still didn’t do anything. Had a third hearing test with the ENT that I’d seen for ear issues. Still didn’t do anything. The pandemic came, and I started thinking more seriously about getting them. I got a flier in the mail back in October from an audiology clinic in Brooklyn for a free exam. I went for another free exam. They turned out to be somebody from Starkey who was selling their hearing aids. The representative who I liked a lot gave me a pair to try while we were talking, I thought they were very helpful. He did say that the discount that was available would only be for another day or two, I’d have to buy them quickly, which didn’t sit well with me. I went online, found Ziphearing, found the same pair of hearing aids that the guy wanted to sell me and they were $1600 less expensive on Ziphearing. So I was happy with that. And when I found out they had a local audiologist I decided to go ahead and purchase them. The starkey evolve ai. What I like about them is, for instance, I had gone to see a Broadway show 2-3 weeks before I went for that last audiologist exam and I probably missed 15-20% of the dialogue in the show. A week or so after I bought the hearing aids I went to see another broadway show, also dialogue and I heard everything. I thought that was great. One of the things I like about these aids, is that they have different settings. They have normal, I have 3 that I use. Normal, restaurant, and auditorium. When I went to the broadway show I used auditorium and I think that was very helpful. About a week after I got the hearing aids I also went to a noisy restaurant with my wife who sat opposite of me, kinda farther apart it was a big table and for the first time in a long time I was about to hear her throughout the entire meal. The last point I would make is I am regretful I didn't get the hearing aids sooner because I had health insurance prior to medicare at 65 which I believe would have paid me back substantially much of the cost of the hearing aids but once I went on medicare they only pay a very limited amount reimbursement so if you're getting close to 65 and you have good health insurance you might consider getting them before you turn 65. Other than that I have been happy with ziphearing and the starkeys and thank you for your time.

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Written Reviews

Review by Shane on Apr 27, 2022
Model: Starkey Evolv AI 1200 RIC R

They have become unreliable

At first I loved my hearing aids but now they have become unreliable! I think there is something definitely wrong with the right one as at times I’ve gotten ear- piercing feedback that caused great pain in my ear. Also, sometimes I can’t control the volume with my cell phone. I’m really wondering if they’re defective!
Review by Keith on Apr 27, 2022
Model: Starkey Evolv AI 2400 RIC R
VERIFIED BUYER | Mitchell, South Dakota

I am extremely satisfied with the hearing aids

I have used Starkey hearing aids for almost 9 years. I knew that I wanted to check out some of the new technologies that are available to improve my hearing even better. I was still having trouble hearing properly in crowd situations(restaurants, meetings with background noise, etc). In November 2021 I started looking on the internet and found out about the new Starkey Evolv AI with Edge technologies and decided to give it some research. The Evolve AI had only been out a few months so there was very little known for reviews. The properties of the Evolve AI really intrigued me, so I decided to investigate further. I had seen the ZipHearing clips on YouTube, so I decided to give them a try. I am not sorry that I did. The response was very prompt and rewarding. They referred me to a local Hearing aid consultant and I ended up ordering my Evolves. The transaction saved me well over two thousand dollars over what my previous consultant was asking. I am extremely satisfied with the hearing aids and the support up to now has been terrific. Thank you ZipHearing.
Review by Les on Oct 04, 2019
Model: Starkey Picasso 2400 CIC

Size is perfect

The sound quality is excellent. The size of the hearing aids are perfect and. They are not noticeable. I am very pleased with my purchase.The controls on the aids are easy to use and I especially like the crowd noise control. I have used Starkey hearing aids for about 7 years and my new ones the best ones I've owned.
Review by Randy on Apr 27, 2022
Model: Starkey Evolv AI 1600 RIC R

Never knew my turn signals clicked before!

Sound quality of the Starkey Evolve has allowed me to hear previously unheard things. I can now hear my turn signals clicking if I leave them on. Never knew my turn signals clicked before! I can hear the words to songs on the radio again. The detail of what I hear is what is awesome... it’s not simply louder.... but I now hear the details! The connectivity of the phone and the aids are amazing! The app is amazing... Buck Rodgers stuff!
Review by Scott on Sep 21, 2021
Model: Starkey Picasso 2400 ITC
VERIFIED BUYER | Cranberry Township, PA

Great product Starkey!

I purchased Starkey I2400 in the ear hearing aids. I have never been more happier. The clarity of my hearing aids can be controlled by a push of a button. I can push for loud conditions push when watching tv and when I’m on the telephone it switches or I can push on normal sounds. My batteries are lasting from 7 to 8 days. I can volume up or down by a push of a button. Great product Starkey!!!
Review by Earl on Aug 10, 2022
Model: Starkey Evolv AI 2000 RIC R
VERIFIED BUYER | Lawrenceville, GA

Extremely satisfied but still getting used to them

My hearing professional is still fine tuning the hardware and I'm still getting used to the "new" sounds vis-a-vis how my brain reacts/interprets those sounds. I tried some 'high-dollar aids a couple years ago and couldn't justify the high cost versus the marginal hearing improvement. These new devices from Starkey are 'high hundreds' of dollars less expensive and 500% more effective. I am a very happy camper !!
Review by Linda on May 05, 2023
Model: Starkey Genesis AI 24 mRIC R

Starkey Genesis AI

The hearing aids are very comfortable and the sound quality is amazing. After wearing hearing aids for over 15 years I actually hear everything that is being said clearly. The price is the only con but you can’t really put a price on being able to hear.
Review by Nick on Apr 28, 2023
Model: Starkey Genesis AI 24 RIC RT

Will be worth the time

When I received my Genesis AI hearing aids and put them in my ears at the fitting, I was impressed with how powerful they were. These really did a great job at amplifying the surrounding sounds and pumping them into my ears. These were so powerful, in fact, that the plosives and “s” sounds from speech were overwhelming. However, that was an easy fix for my hearing specialist. He made a modification in his software and the problem was solved! I was also able to work with the specialist and make some custom programs (presets) to use in the new MyStarkey app. I need to emphasize this, this app is incredible! Very simple to use, and highly intuitive.

I love the charger that these hearing aids came with! It has a closing lid and uses magnets to hold the aids in place while charging. I also heard there is an upgraded charger that has an internal battery for charging on-the-go, which is a huge perk for me.

I was not a huge fan of the audio quality when streaming music, it was terribly thin-sounding and very washed out. However, the MFI bluetooth connection made the setup and pairing process a breeze! A few taps on the iPhone screen and I was fully connected and ready to go.

I feel like I will need to make a few more trips to my specialist to truly dial in my perfect settings and preferences, but it will 100 percent be worth the time and effort.
Review by John on Apr 27, 2022
Model: Starkey Evolv AI 2400 RIC R
VERIFIED BUYER | Oklahoma City, OK

I couldn’t be happier with my Evolv hearing aids

I couldn’t be happier with my Evolv hearing aids. It’s great to understand people and.the tv again. I would recommend zip hearing to anyone needing hearing aids.
Review by Reeva on May 11, 2019
Model: Starkey Livio 2400 RIC 312

Not very durable

sound quality good.. not very durable.also,can slip off too easily..also,not happy about having to change batteries every week.the first week ,batteries did not last 7 day,just five days. When wearing glasses ,i find that i must be especially careful ,I work and need to take them off several times daily ,so I have caught the wire twice & they flung off.
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Common questions about Starkey hearing aids

What is the newest Starkey hearing aid?
The newest Starkey hearing aid is Genesis AI, released March 28, 2023.
What is Starkey's best hearing aid?
The best Starkey hearing aid is Genesis AI 24.
Who sells Starkey hearing aids near me?
We do! Call 800-731-6794 and we'll let you know our closest location to you. You can also find a Starkey seller and service center by visiting
How much do Starkey hearing aids cost?
Starkey hearing aids range in price from $1,000-$3,500 per hearing aid. Prices will vary based on the technology level of the hearing aid: 2400 (premium), 2000 (advanced), 1600 (select), 1200 (low), 1000 (basic). Other items included with your purchase may also affect the price, such as service plans, warranties, and accessories. Prices may vary significantly by region and retailer. At ZipHearing, our Starkey prices are *25% less than the national average retail price.

Based on pricing data published by
Are Starkey hearing aids waterproof?
No. Some Starkey hearing aids have an IP rating of 68, which makes them very water-resistant, but they are not waterproof.
Does Costco sell Starkey hearing aids?
No, Costco does not sell Starkey hearing aids.
Where are Starkey hearing aids made?
Starkey hearing aids are made in Eden Prairie, MN and Mexico City, Mexico.
How to pair Starkey hearing aids to an iPhone
Recent Starkey models that can stream audio directly from iOS devices (iOS version 14 or newer):

2023: Genesis AI
2021: Evolv AI
2020: Livio Edge AI
2018: Livio, Livio AI

Not sure which model you have? Check your user guide, or call the Starkey provider who sold the devices to you.

Pairing Instructions

1. Make sure that your phone's Bluetooth is on. Go to Settings > Bluetooth, and make sure the toggle switch is set to On.
2. Open and close the battery doors on your hearing device. Or, if you use rechargeable Starkey hearing aids, switch the hearing aids off and on again, by pressing and holding the toggle button for 3 seconds to turn them off, and repeating to turn them back on.
3. On your Apple device, go to Settings > Accessibility > Hearing, and select Hearing Devices.
4. Your Apple device will search for your hearing device.
5. Under MFi Hearing Devices, tap the name of your hearing device.
6. Tap Pair when you see the pairing request on the screen. If you have two hearing devices, you'll get two requests. Pairing could take up to a minute.
7. You can start using your hearing device when you see it under MFi Hearing Devices with a check mark.

How do you program Starkey hearing aids?
Starkey hearing aids, like all digital hearing aids, are programmed by computer to match the wearer's exact hearing profile. A Starkey hearing care provider wirelessly connects to Starkey hearing aids via an industry-standard programming device called Noahlink Wireless, or Starkey's proprietary TruLink or Surflink programmers. Once connected, the hearing aids are programmed via a proprietary programming software that is only available to hearing care providers, called Inspire.
How to pair Starkey hearing aids to an Android
Recent Starkey models that can stream audio directly from Android devices (requires Android 10) :

2023: Genesis AI
2021: Evolv AI
2020: Livio Edge AI
2018: Livio, Livio AI

Please note that not all Android devices can directly stream to Starkey hearing aids. Check compatibility

Pairing Instructions

1. Go to the Android phone’s home screen and tap on the “Settings” icon.
2. In the settings menu, tap on the Bluetooth icon.
3. Tap on the slider button to turn Bluetooth on.
4. Open the battery doors of your Starkey hearing aids for 5 seconds and then close them. If you use rechargeable Starkey hearing aids, switch the hearing aids off and on again, by pressing and holding the toggle button on the hearing aid for 3 seconds to turn the hearing aid off, and repeating to turn it back on.
4. The hearing aids that are available to pair will now appear in the Available Devices list.
5. Select only one hearing aid, and wait 30 seconds.
6. After 30 seconds has elapsed, select the second hearing aid.
1. Wait 30 seconds, and both hearing aids will be paired to your Android device.