Widex Moment

COSTS, REVIEWS, MODELS

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Moment 440
Moment 330
Moment 220
Moment 110
What's the difference between Moment 440, 330, 220, and 110?
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Over 13,000 satisfied customers

The image of color hearing aids
Silver grey (21.7% popularity)
Can't decide? No problem! We're happy to ship a few different colors :)

How to get Widex Moment locally and save

1Make sure there is a ZipHearing provider in your area Ziphearing man with laptop emoji

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2Schedule your consultation Ziphearing calendar emoji

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3Hear better Ziphearing chart emoji

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Moment fits

How hearing aids looks on the head
Silver grey (21.7% popularity)
(tap once on the head to see hearing aids off the ear)
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available

Financing Available

Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care

Local Care Included

Heart icon - local care

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=

3 Year Warranty

Warranty icon - warranty

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids

Supplies

Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by:Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by:Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry.More about Brad Ingrao
Updated:Jun 19, 2022
Widex Moment

The "go to" hearing aid for musicians

Released on July 8, 2020, MOMENT is Widex's flagship line of hearing aids, available in all styles, and for all hearing losses.

MOMENT is most well-known for having the fastest processing time on the market. The result? A more natural, real time sound quality, with less echo.

According to Widex, “Now you can hear every moment like you used to.” That may be a little optimistic, but MOMENT may be just the hearing aid to get you to the warm, balanced, natural hearing you remember.

Widex Moment at a glance

Sales popularity of Moment vs.

over the last 60 days

Relative sales popularity of Widex models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Moment

Based on our internal sales data. Updated daily.

BOUGHT BY 100%of our customers who've bought Widex in the last 90 days
RETURNED BY 18.5% of customers during their 45 day trial period for a 100% refund
ZipHearing Return PolicyWe think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE FOR
WIDEX MOMENT IS
33% less
than the national average price
ZipHearing Price

Widex's product naming convention

Widex
Brand
Moment
Model
440
Tech level
mRIC
Style
R
Rechargeable

Moment tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range69.3%
Hearing Aids prices range69.3%
Tech level% of sales
Moment 44069.3%
Moment 33023.5%
Moment 2206%
Moment 1101.2%

Widex Moment models

Sorted by popularity. Based on our internal sales data. Updated daily.

Widex Moment comes in 11 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Moment 440, 330, 220 or 110. The majority of ZipHearing customers buy the Widex Moment mRIC R D (Discontinued) model (shown in position 1 below), with the 440 technology level.

RATING1
The image of Widex Moment mRIC R D (Discontinued) hearing aidsmRIC R D (Discontinued)
mRIC R D (Discontinued)

Receiver-in-canal style with a lithium-ion rechargeable battery. Discontinued Sept '22 and replaced with sRIC R D.

36.2%
of our customers choose this model
13.8%
of our customers returned this model for a full refund
RATING2
The image of Widex Moment sRIC R D hearing aidssRIC R D
sRIC R D

Receiver-in-canal style with a lithium-ion rechargeable battery

36.2%
of our customers choose this model
20.7%
of our customers returned this model for a full refund
RATING3
The image of Widex Moment RIC 312 D hearing aidsRIC 312 D
RIC 312 D

Receiver-in-canal style with a size 312 battery

12.5%
of our customers choose this model
20%
of our customers returned this model for a full refund
RATING4
The image of Widex Moment SmartRIC R D hearing aidsSmartRIC R D
SmartRIC R D

Receiver-in-canal style with a lithium-ion rechargeable battery

9%
of our customers choose this model
20.4%
of our customers returned this model for a full refund
RATING5
The image of Widex Moment RIC 10 hearing aidsRIC 10
RIC 10

Non-wireless receiver-in-canal style with a size 10 battery

2.3%
of our customers choose this model
7.1%
of our customers returned this model for a full refund
RATING6
The image of Widex Moment CIC hearing aidsCIC
CIC

Completely-in-canal style with a size 10 battery

1%
of our customers choose this model
33.3%
of our customers returned this model for a full refund
RATING7
The image of Widex Moment Custom hearing aidsCustom
Custom

In-the-canal or in-the-ear style with a size 312 battery, onboard controls available

0.8%
of our customers choose this model
80%
of our customers returned this model for a full refund
RATING8
The image of Widex Moment CIC Micro hearing aidsCIC Micro
CIC Micro

Widex’s smallest completely-in-canal style with a size 10 battery

0.7%
of our customers choose this model
50%
of our customers returned this model for a full refund
RATING9
The image of Widex Moment BTE 13D hearing aidsBTE 13D
BTE 13D

Behind-the-ear style with a size 13 battery

0.5%
of our customers choose this model
33.3%
of our customers returned this model for a full refund
RATING10
The image of Widex Moment BTE R D hearing aidsBTE R D
BTE R D

Behind-the-ear style with a lithium-ion rechargeable battery

0.5%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING11
The image of Widex Moment XP hearing aidsXP
XP

In-the-canal or in-the-ear style with a size 312 battery and telecoil, no onboard controls

0.3%
of our customers choose this model
0%
of our customers returned this model for a full refund

Widex Moment 440 vs 330 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model110220330440
Sales popularity1.2%6%23.5%69.3%
Return rate14.3%19.4%19.1%18.3%
Tech levelLowMidAdvancedPremium
Bands6101215
Programs3345
Fluid Sound Analyzer (sound classes)34711
SoundSense Learn
SoundSense Adapt
Reverse Focus Programvia Moment Appvia Moment Appvia Moment App
Phone+
Speech Enhancer
SmartWind Manager
High-Frequency Boost

*some features may not apply to all models on this page

For a more detailed comparison, see Widex`s feature matrix

Widex Moment reviews

Customers say

The Moment hearing aids are praised for their natural and exceptional sound quality, restoring clarity to high-pitched sounds, TV, and music. Bluetooth connectivity enhances functionality by allowing users to stream audio, answer calls, and control settings via the Moment app, which also provides customization for tone and frequency adjustments. Users appreciate the comfort of the secure rubber domes, extended battery life, and discreet design. However, some experience issues with Bluetooth dropouts during phone calls, less-than-ideal TV sound, occasional feedback, and challenges with background noise in crowded environments. Additionally, a few users found the size uncomfortable, especially when wearing glasses, and noted that the user manual lacked comprehensive instructions.
AI-generated from the text of customer reviews
Preview for the "Can’t say enough good things about it" video
03:08

Can’t say enough good things about it

Review by: Robert from WA
Model: Widex Moment 440 RIC 312 D
Bought: Feb 2021

and I’m a retired physician, and I have had a hearing loss for about, oh, almost 12 years, and in those 12 years I’ve tried 5 different major manufacturers of hearing aids, and haven’t found one until now, that duplicates the high and low frequencies and the onset of sound, the crescendos, in music, popular music, classical music, it’s just a remarkable amount of authenticity and immediacy to listening to music, I mean, like I was 20 to 30 years younger than my 75 years of age. So I chose these hearing aids because I read about a long review, done by Michael Fremer, who for 30 or more years, has been a contributing editor to Stereophile magazine, he wore these hearing aids for 2 months, and highly recommended them, in the “pure sound” mode for listening to classical or any other kind of music, and I thought, this is what I really want to try and I was amazed at how good they do sound with music as well as speech recognition, all the nuances, the settings are amazing, so I really think there’s all sorts of good reasons to get the Widex Moment 440 hearing aids, I can’t think of anything as a drawback, and the one piece of advice I would give to anyone considering hearing aids is, find one that you enjoy, particularly in terms of hearing people clearly, and hearing music in a way that you haven’t heard for years. Mead Killion who is a dean of audiology and an expert of music replication, feels that the Widex alone is a hearing aid that really does an amazing job of replicating the immediacy and the power of music. So that’s the highest recommendation I think a person can offer. And here’s what they look like- that is the Widex Moment, the 440, great hearing aid, can’t say enough good things about it. Thank you so much, bye.

Preview for the "I couldn't be happier with these" video
03:23

I couldn't be happier with these

Review by: Suzanne from CO
Model: Widex Moment 440 sRIC R D
Bought: Oct 2022

Hi my name is Suzanne. I’m 87 years old and I live in the Rocky Mountains in Colorado and I wear hearing aids. I’ve had hearing aids for about 10 years but these are my new ones and they’re made by Widex. And uh, I couldn't be happier with them. Um, the ones I had before were Starkeys. They were good but they weren't programmable to the extent that these ones are which allows me to be in a public place and get rid of the extraneous noise around me or watch TV and hear voices really clearly, or listen to someone on my left, or of course listen to music. And a lot of musicians apparently choose Widex. I did a lot of research online before I chose these and I am really glad I did. This is the charging unit that the hearing aids go in and it sits by my bed at night and charges them completely by morning. Um, yeah my hearing has been deteriorating for about 10 years and it’s ironic that I come from a family on my mother’s side where both my grandparents were deaf and I never had any idea what it means to be unable to hear clearly. I thought it meant everything was just quieter but it doesn't mean that. It means you can hear certain things in words but not other things; I know I can hear the consonants but not the vowels. It just is a lot of effort to try and hear and you can't without hearing aids. But the advice I would give to people who are thinking about getting hearing aids is do a lot of research online; that is certainly what I did. I happen to love the Widex because they are really good for music and I love music as well as words. What is a little challenging for me is that the phone comes through my ears through the hearing aids and so if the phone rings I hear it in here, so if I am in the other room far from where the phone is then I have to come because it is ringing in my ear. I have to go and get the hearing aids and if I am talking to someone I have to remember to take the phone with me if I am going to be walking away from where the phone is. Let’s say I am in the kitchen and I am going to the sink to do something; if I leave the phone on my desk when I am talking, the person on the other end would say “I’m losing you, I’m losing you” so these are just things to get adjusted to. And the fact that it takes a couple of months for the brain to connect to the hearing, the changes in your hearing with the hearing aids. I couldn't be happier with these and I would recommend them to anyone.

Preview for the "These work amazingly well" video
04:08

These work amazingly well

Review by: Michael from CA
Model: Widex Moment 440 sRIC R D
Bought: Oct 2022

Hello my name is Michael and I am reviewing the hearing aids that I got a couple months ago, they’re called Widex Moment 440, they’re the top of the line Widex behind the ear hearing aids and I like them a lot. After trying Oticons and Phonaks, both top of the line, I chose these for a couple of reasons, one is as a musician there’s a slight edge in sound quality for music that I appreciate, I’m pretty picky about that. Not only are the Widexs good sounding on their music setting but also my provider was able to dial in exactly the equalization that I wanted, which I asked for based on frequency curves and things that I know sound good to me, and so that was excellent. The other reason that I chose them is the phone app, the phone app is different and better to me than the apps for the other brands because you can design your own program with Widexs and in a very tailor made way and then save it so that if you have your phone with you you can choose something, I created one for noise suppression when there’s like a background fan sound or something like that going on, that’s a little bit better than the default, and there’s all kinds of different things you can create that way, I really appreciate that. The domes are also very comfortable for my ears and I’m gonna show you one of the hearing aids up close, and um, that little rubber dome, this is a small, there’s different sizes, this one has 2 vents which you can’t really see, but that works well for my particular hearing loss, um, which is not a severe hearing loss and it’s um quite a bit of mid range loss so that a closed dome wouldn’t work well for me but these work very well. One downside about the Widexs compared to some other brands is that they have one button and you get to choose, either that button is going to control which program, or it’s going to control the volume, but it won’t do both, you get to specify one or the other and that really bothers me because those are 2 things I want to control on demand whenever I need to. There is a workaround, I got this, this is called an RC-DEX that Widex makes, it’s a little remote control unit that you can carry on your keychain, in your pocket and it connects by Bluetooth to the hearing aids and you can control both of those 2 things. So that’s the workaround, of course you can also control it from your phone app but that’s not always convenient, sometimes you want something a little less obvious or less bulky to carry around. So that’s one downside, I saved a couple of thousand dollars by going through ZipHearing, that was amazing, and ZipHearing has contracted with a local provider here in Santa Cruz, Ca who has been great, I really appreciate that provider. As far as advice to people choosing hearing aids I would say don’t settle for something you’re not really happy with. Either go back to the provider to get it really dialed in, I think I’ve been back about 5 times to get the sound of these dialed in the way that I like and also the right domes and everything. So I would do that, or just choose a different model, as you can tell I’ve been through several different models and any provider should be happy to let you return and try different models. This is a big investment and it’s a really important thing for your day to day life so it’s worth really getting it to be what you want it to be. And the technology is there to make these work amazingly well, so once again I recommend the Widex Moment 440 and good luck in your search for the best hearing aid.

Preview for the "Streaming music is really good" video
03:47

Streaming music is really good

Review by: Larry from CA
Model: Widex Moment 440 mRIC R D (Discontinued)
Bought: Mar 2022

My name is Larry and I live in San Diego County, California. These are my first hearing aids, I decided that because of my wife’s continuously telling me I need hearing aids, I probably should try them. So I went to an audiologist and found this pretty good deal at ZipHearing and I’ve worked with ZipHearing and my audiologist to get me a pair of Widex 440s, which are my current brand, and they look like this, quite simple, easy to install, just put over your ear, push it in the ear, and do that. Don’t need a mirror or anything. I chose the Widex 440s because it was what my audiologist recommended after I tried ReSound and it didn’t work. We have a charger here, so I just put them in each night and they’re fine. I chose this hearing aid I said because the first one didn’t work and the audiologist recommended it. And what I like about it is the sound is good. I can hear my wife well, it’s a pretty clear and natural sound to me. My hearing loss was in the high frequency end which is pretty common for people my age. And so now what I like about it is I can hear my kids, my grand kids, my wife, and the TV better than I could before. So I’m happy with them. What I like about them is the streaming music is really good, I put on my Pandora, I Bluetooth it to my hearing aids, and it really sounds good, they’re essentially as good as a pair of Airpods, so I like them a lot, I listen to music a lot. What I don’t like about them is their application program for restaurants doesn’t seem to work very well, it doesn’t filter out the noise and the background noise in the restaurant, and the same is true I think when I’m using the focus forward TV sound you know just trying to get the TV when there’s other distractions it doesn’t have that forward focus like other hearing aids I’ve tried do. Yeah I’d recommend these hearing aids to people, especially if you listen to a lot of music. These are the Widex 440 RDs. I would recommend these to a friend. Compared to what I had before, I started few months ago with ReSound ONE 7s and I really liked them, except for the sounds always came in at a higher pitched tone, the high frequency stuff had like a lisp to it, so most of the sound was like kind of lispy, so I didn’t like that as much. What I did like with the ReSound ONE 7s is the restaurant focus, filtering out the background noise, so very good for that. Advice I’d give for someone getting hearing aids is if your first set doesn’t work, try different ones, don’t give up on them.

Preview for the "I’m real happy with the Widex Moment" video
05:33

I’m real happy with the Widex Moment

Review by: Jim from CA
Model: Widex Moment 330 mRIC R D (Discontinued)
Bought: Jan 2022

Hello my name is Jim and I’m here to tell you about my new hearing aids, the Widex Moment. I’ve worn hearing aids probably for over a dozen years, I have a history of hearing loss, particularly high frequencies, I have difficulty understanding people and separating words and particularly higher frequencies, higher pitched voices. And I previously owned some Widex but they were the old ones that required batteries, and I’m real happy with the Widex Moment that I got a couple months ago actually, and you can see they’re quite small and, when I wear them, they’re hardly visible at all, most people don’t even know that I’m wearing them. A couple things that I like about these hearing aids, #1, the digital adjustment that they make is just phenomenal. I was having some difficulty separating some sounds and they tweaked them and it made a huge difference and the adjustments they can make are endless. I really love the recharge, and no longer do I have to carry batteries with, try to find batteries, or have batteries die at the least opportune moment. Instead I have a charger here that I just keep plugged into a USB port next to my bed, every night I take off my hearing aids, just put them in there, and every morning when I get up they’re fully charged. I have never had the charge run out on me and I wear them most days all day long, from the time I get up until the time I go to bed. So, it’s really a nice feature. Another thing that I really like about these that I didn’t have before is the Bluetooth capability, where these automatically hook to my phone so if I have a phone call come in, or I’m listening to anything on the phone it automatically goes to my hearing aids and I really like that. The one thing I found that these don’t do very well with although, through Bluetooth, you can stream music from your phone for example, to hear that on your hearing aids, but they’re just not made for music and high quality sound like that so, if you ever compare them to AirPods or anything like that I think you’ll be disappointed, but face it that’s not what they’re designed for. I am a college professor and have had difficulty hearing students, particularly during the pandemic and students were wearing masks, I can’t see them, I can’t see what they’re saying, I can’t read their lips any longer, and so being able to get the newest technology of hearing aids has really helped me in the classroom, helped me understand students. It helps me a great deal in my relationship because I don’t have to ask my wife to repeat herself all the time. Anyway I strongly recommend the Widex Moment hearing aid, I think that it’s just, it’s amazing the quality of life when you’re able to hear, and you feel a part of things again, in many cases, when I kinda felt left out when I couldn’t hear things, or I couldn’t follow conversations, particularly in situations where there was a lot of background noise. One of the beauties of the Widex Moment is that you have the capability to filter out a lot of that background noise. Like I said the adjustments are endless, the ability to adjust them yourself and set up custom settings on your phone is wonderful, and certainly the professionals that I’ve had to assist me throughout the process with these hearing aids has just been wonderful, so I recommend them wholeheartedly and definitely think that if you’re having trouble hearing I think it’s definitely something that you should look into. Of course I would be remiss if I didn’t talk about ZipHearing and the fact that they made it very easy for me to get these hearing aids, they were very responsive and quite frankly was able to get these high quality Widex Moment hearing aids at a much lower cost than I could anywhere else, but they were responsive, I was able to get them very quickly, and the professional help I’ve had in fitting and adjusting them has been top notch. So definitely recommend them and like I said if you’re having difficulty hearing or are interested in upgrading your hearing aids I think this is definitely a wise choice. Hope this has helped.

Preview for the "Some of the marketing is disappointing" video
08:29

Some of the marketing is disappointing

Review by: Lars from VA
Model: Widex Moment 440 sRIC R D
Bought: Feb 2023

Hello my name’s Lars, and I am going to do a review of the Widex Moment 440s that I’ve been using for about 2 months now. My history with hearing loss is that I had some infections in my ears and tubes when I was young and then I had some exposure to loud music, a lot, and started to get ringing in my ears about 25 years ago and have been living with it and then gradually going to the audiologist and the ENT etc started to notice a drop off in the higher frequencies and it got to the point where I wasn’t able to understand people at work, people would joke around about how bad my hearing was and I couldn’t understand my wife and daughter and I went through all this stuff with um, where I was like can you just speak up a little bit and maybe that would save us a few thousand dollars and they said, it wasn’t so great. Anyway so I got these, I first tried Eargos and they just wouldn’t do it, they just were not good enough, and then I got these Widex 440s so let me show them to you, there we go and it’s got one switch you’ll notice and they’re marked with a color blue for left, and red for right and so my review is going to be these are really the only really high end hearing aids I’ve used, I haven’t gotten Phonak or any of the competitors so I’m just going to be talking about what I like about these, not in comparison to another and I will say that one of the frustrating things about getting hearing aids is you can’t test them out like headphones you can say these are better than those, these are better than those, with hearing aids it’s like you get a recommendation, you get them and you say I guess this is what I’m dealing with with hearing aids. So what I’ll say about these, what I like about them is they do add a clarity to what I’m hearing it’s a lot better, I don’t say what as often, I still do, you know, it’s not perfect but especially with one-on-one with the family sitting around and talking to me, that’s great, watching TV is great, in a theater it’s frustrating with people behind me because you can’t I can, a cool thing about Widex’s app is you can get the, you can set it for a direction, but even so you have the microphones back there so anybody talking behind you is gonna be really loud and obviously that’s true with any hearing aid and I’m still getting used to being in a crowd the hearing aids would really help me discern people but it makes everything louder and it’s tough, it being in a crowd is very stressful. Widex has a cool little thing called ‘comfort’ where you, it’s a choice on the app where you press that and it sorta calms things down, it’s not as sharp and irritating, so I’m still getting used to all that, I had to, another frustrating thing about hearing aids is the audiologist has to program them for you and you can’t see what they’re looking at, or maybe some will show you, I think it’s they’re like oh this is too complicated you can’t look at it so with an equalizer, with a stereo I can say, oh I want a little more treble, oh I don’t like that, oh, down a little, oh up a little, with the audiologist you have to say everythings sharper, and they go oh sharper, okay, and then you say well the sound of a fork on a plate really bothers me, oh, okay, and then you get it back and it still bothering you and you’re not sure you have no visual to figure out what’s up and down so thats been kind of frustrating is having to convert these kind of complex things into words and not being able to play with it myself. With an equalizer you can play with it, sorta get it just right and understand what’s what, that’s a little frustrating, I’ll say um another one thing that I think, so I think these do a really good job, I’m guessing that they do about as good a job as Phonak, I’m not thinking of trying others cuz I think this is what hearing aids sound like. A couple of negatives, the charger here, it’s open on the top so when you take you can’t, I know some of them have a little cap, some of the brands have a little cap which is nice, I have to carry a separate little container and the containers nice so it’s just two pieces but you kinda think jeez just give me a cap and I’d be able to carry them around. Another thing and this is what’s really disappointing me here is I said to the audiologist when we were trying to get, decide on a brand, I said musics really important to me, I’m not an audiophile, I can’t just discern those tiny little things or not getting a high end system or whatever but I love listening to music and I want the music to be clear and I was excited that Widex really promotes itself as the best headphones you’ll ever have, start streaming music through your Bluetooth, oh you’re gonna be amazed, they say the best headphones you’ll ever have. Well when you stream music through these it sounds worse than a tiny little radio, transistor radio, I mean it sounds worse than the cheap free headphones you get on an airplane it’s just, it’s about what you would expect for a tiny little speaker this size but to, it’s marketed as the best headphones you’ll ever have, I mean they’re so far below that and I actually thought something was wrong, you can compare them to just the little Apple earbuds that come, not even the Air Buds, the ear buds that come with the old Iphones, so much clearer, and it just it’s very tinny and just really bad sound and I called up Widex customer support and they said yeah that’s they’re not gonna be as good as your Apple earphones, and I thought well jeez you know that’s not really how they’re marketed so that was disappointing. I would say, I don’t even use these for phones, for taking phone calls, I sometimes use them for podcasts and even still it’s a little irritating because you can’t hear the clarity of the voices, it’s very tinny and staticy. Just like a bad phone connection kind of. It’s not a bad connection but just cheap you know like there’s nothing wrong it’s just a very very sounds very very cheap so for again things that cost several thousand dollars and market themselves as having this aspect, it was very disappointing. I’m sure it’ll get better with time but that’s where it is now. And so I think summing up, I think the Widex is a good choice for hearing aids, I mean it certainly feels like what I paid for. Some of the marketing as I said is not really, is disappointing, but oh another thing I should, but I think it’s certainly worthwhile of going to, I wouldn't be disappointed, I don’t think that going with another brand would get me much better is I guess what I’m saying. One other thing I should point out is they sent me, so you get this box you know it’s a very nice package and they sent me several, you know all the paper that comes with it. I was missing the instruction manual and what’s weird is they have this which is called user instruction, you go oh there’s my instruction manual, all this is is just the hardware like how to put it in your ear, how to charge the thing, it doesn’t tell you like how to switch the program, how to use the app, etc, and I thought gosh they don’t give you anything, it turns out they left that out, they left out the manual I had to get it online, and once I got it online I go oh now I understand this whole thing. But it seems to me that see these are user instructions ear sets so it’s really like you know just these things like how to put them behind your ear like obvious stuff and missing the actual user manual so I would say like if you get these and you have the same problem I do where you’re like nobodys really telling me what this button is for and how I get it louder and what I should think about in troubleshooting, make sure you got the right manual. So there’s my review of the Widex, um hope it was helpful, and that’s it, bye bye.

Preview for the "This model is their least expensive model, but it’s sufficient." video
06:28

This model is their least expensive model, but it’s sufficient.

Review by: John from MD
Model: Widex Moment 110 mRIC R D (Discontinued)
Bought: Dec 2021

Hello my name is Jay, I’m a retired disability specialist, I live in Ocean City, Maryland, and I’m here to to talk about my choice of hearing aids, which in this instance is Widex Moment 110 model. My hearing loss history is basically a gradual degradation, and moderate degradation of hearing that I became aware of when I had difficulty listening to my wife speak to me, in a relatively normal tone of voice, and I would kind of like catch it mid way, missing like the subject of the sentence and I would had to ask her about that, and then she would kinda raise her voice to make it more clear for me to understand and sometimes I would get that adrenaline rush in the back of my neck, and not very pleasant, so I agreed to get my hearing tested and you know, if it ended up that I really could use some help in this area that I would have no problem getting a hearing aid system. And that’s what happened you know I got tested and I found out that I had a moderate degree of degradation especially in my left ear, especially regarding the treble or high end range of the sonic spectrum. So, I had seen a promotional video by the guitarist from the band Toto and he was raving about these aids. I’m a guitarist and I still play and I love listening to music, and you know he was speaking to me, I kinda understand what he was saying, especially when he was talking about dynamic range and things like that. So you know after I found out that because of my age and because I’m a Medicare recipient that you know, most of this would be paid for, this is a pretty expensive system, you know I decided to go right off the bat with this system that the guy from Toto recommended. This is what they look like, they’re, you know you can’t see them when they’re in. This is the charger, this is the right hearing aid, this is kind of a charger you can take with you, this is like the travel case in case you don’t want to wear them, instruction manuals, cleaning system, this is the guide to the Widex Moment application which is really neat because you have some set patterns for different hearing situations like for music or for speaking some one you know vis-a-vis, face to face, and a third selection if you’re in a noisy room with like boomy acoustics or something like that, it kinda like mutes the background noise, and then you have customizable settings that you can make up your own setting, and you can adjust the treble, you can adjust the mid range, you can adjust the base, it’s very nice, it’s very cool, you just download the app, it’s free, get it, hook it up, Bluetooth, Bluetooth is included, so it’s a very modern system. What I like about it the most is you know I can hear when I put this in, so it does what they advertise it to. What I don’t like about it is that it’s expensive, there’s occasional feedback, but you are able to adjust the frequencies and the volume to taste, so that’s just something the more I live with them the better I get at it. So would I recommend this hearing aid to a friend? Yes especially if you’re over age 65 and have Medicare, but I have to give you the caveat that I have no experience with any other brand so this is just me telling you about my experience with the Widex system. And this model is their least prohibitively expensive model, but it’s sufficient to the requirements of the moderate loss of hearing that I experience. The one piece of advice I would give to someone that’s considering purchasing hearing aids is that you gotta be certain you’re not better off not hearing what’s going on the world, I mean there’s a lot of noise and you know, I’m hearing it everyday and you get to hear it really really crystal clear. Of course you can always remove them from your ears, and that’s an option. I had an uncle that never wore his hearing aids because he said there’s nothing worth hearing, except that when I went to talk to him, he put them in! Alright so that’s my little, you know, testimonial about the Widex Moment hearing aid system, happy hearing, have a great life, take care.

Preview for the "My quality of life has really improved" video
01:44

My quality of life has really improved

Review by: Mike from OH
Model: Widex Moment 330 mRIC R D (Discontinued)
Bought: Jun 2020

Hi, my name is Mike, I’m 61 years old and I spent 41 years in the volunteer fire service, and also 31 years in an industrial complex, and when it got time to retire, I noticed that my hearing wasn’t as good as it used to be, so I decided to get my hearing checked by a local audiologist. When I went in I was not really surprised to find that I had some hearing loss and that I needed some help. So they recommended that I purchase Widex brand hearing aids and told me that they were high quality and that I would really have a good experience with it, and they were right on the money on that. I’ve been very pleased with them, my quality of life has really improved since I started wearing them. I was having trouble understanding my grandkids, I could hear them talk, but I couldn’t tell what the words were, and I missed out on a lot of conversations because of that. Once I got the hearing aids my life improved quite a bit, and I’ve had no trouble with them at all, in fact this morning I was coming back from making an ambulance call and when I took my respirator off, my one hearing aid got flipped off and I didn’t even know it. I got home and found out that I had a hearing aid missing, and one of the features of the Widex brand is there’s a locator to search for your hearing aid. I used that with my cell phone app and was able to locate the hearing aid at the fire station. These things are so comfortable that a lot of times you don’t even realize you have them on. I highly recommend them and thank you for your time.

Preview for the "They are wonderful" video
07:36

They are wonderful

Review by: Pat from CO
Model: Widex Moment 330 SmartRIC R D
Bought: Feb 2024

Hello, my name is Pat and I live in Colorado. I have had tinnitus and a mild hearing loss for about 15 years. It's progressively gotten worse, mainly in my right ear or the last 2 or 3 years and the audiologist, when I saw him about a year and a half ago, told me that I now qualify for hearing aids because it had progressed to a moderate hearing loss in my right ear. I trialed a couple of different brands. First, he had me trial a Phonak. He thought that would be appropriate for my mild to moderate hearing loss and tinnitus mitigation. The hearing was great. The tinnitus program didn't really work for me because it didn't really mask the tinnitus. It was just a one program of a swishing sound. And they hurt. They hurt my ears a lot. So I asked if I could try the widex and he had me trial the widex moment 330, which were phenomenal. As soon as we programmed them and then I changed it to the pure program. It was a clear, crisp, clean. They call it a natural sound. I haven't heard sounds like that in my environment. As long as I can remember in my adult life. It is amazing. I also really had fun playing around with the tinnitus programs. They have a Zen program that has a lot of different settings for relaxation, and it really does mask the tinnitus. There's these fractal tones, these little ding ding ding noises, along with natural water sounds and waves. And it's a wonderful program. It helps my tinnitus tremendously. I don't even notice I have it. Anyway, I trialed the Widex for about three days the best that I could. It also hurt my ears. It was, it didn't sit right on over my glasses. I tried several different ways of wearing my glasses. It hurt inside my ear. It hurt to put them in, to take them out. It hurt when I touch my ear. I just couldn't do it. So I trialed them for three days, took them back and said, I just don't think I can wear hearing aids. They hurt and I can't wear something that's going to hurt. I know I won't wear them every day. I'm not going to pay that kind of money for them, he said we could do some custom molded, in the canal kind, and those were quite spendy, so I just wasn't ready to purchase hearing aids at that time. I wanted to do a little more research and do my due diligence before I decided to pay that kind of money for hearing aids. Fast forward, I did a lot of research online. I found Zip hearing, and I spoke with a gentleman named Grant who was very, very helpful. He said we had three audiologists in our area, and one of them, um, he referred me to. He said Grant, he was confident would be able to help me figure out what would work best for me. He could help customize them the best he could and if the widex didn't work, he would recommend something that would work and he was really confident that that, Sean could help me. So I went to him and he is now my audiologist. He's phenomenal. He helped me decide upon the Widex moment 330 smart ric. And it's got a different design. As you can see, it's an L shape. It sits up higher on the ear. He made a longer wire for me, gave me a pediatric cone. The other cones were really, really big, and they hurt my ear. There's also a little tail that sticks off the end of most of the new hearing aids, and it's to help sit right inside here. After trialing them for. I tried for three weeks just the best I could, and they still hurt. He realized when I went back in that it was the tail piece where it sat right here, where it connected. That was irritating inside of my ear. So he took that off and voila! They're wonderful. I have absolutely no problems with my hearing aids. I don't even know they're in. I can hear so well. I hear clarity like I haven't heard. Like I said, in my adult life, it's amazing. What I like about the Widex specifically is it's the Bluetooth connectivity. There's several different programs, lots of different listening programs and sound settings that I can use, and I love playing around with them. I can hear my phone calls in my ear. I can hear my, messages on my computer, I can watch TV, I can use my navigation system in my car. It all goes right into my ear, I love it. Also, I wanted to tell you about the battery the charger. This is the charger plugged in. My hearing aids have 37 hours of use. The battery is good for 37 hours and without being plugged in, this wonderful little charger, gives me five more days of battery charging. So here's where the batteries go. Right in here. You can see there's it'll show you there's left and right. Right is has a little red mark on the back. Left has a blue mark and this is wonderful. So, what I specifically like about these smart ric brand is the L shape sits up higher in my on my ear. Doesn't interfere with my glasses. It provides you with better directionality so that you can hear just what you're trying to hear. You don't hear all the distracting noises around you. It also helps to tone down the wind noises. It helps like I don't have a screeching, scratching noise when I touch them. I can fix my hair. It doesn't bother them at all. They are actually quite amazing. I love them. So that said, try zip hearing. They are wonderful. I am nothing but satisfied and I would give them a ten star if I could. They provided me with the best audiologist who would allow me to come back and see him as many times as I need to. I have a free hat, a free 45 day trial period, and if these hearing aids didn't work, Sean was going to try to help me figure out some other type of hearing aid, and I would have another free 45 day period to trial those hearing aids until we could get it right. Zip hearing also provided me with a 35% discount over what I was originally quoted at the previous audiologist. And my husband and I both got hearing aids at the same time, so we even got a discount, an extra discount for that. So that said, the only thing that I can think of, if anybody is trying to decide what hearing aids to use, go to zip hearing. They will help you find the right audiologist. They'll help you find the right brand. And if they don't work at first, if they hurt your ears. I heard that was a problem with a lot of people. If they hurt your ears, go back and see your audiologist and he will help you figure out what you need to do, like I did. I almost gave up on them. I had to go back and see Sean 3 or 4 times, but once we got it figured out, they're wonderful. I absolutely love my new Widex moment 330 smart Ric, thank you very much for listening.

Preview for the "I have been extremely happy " video
03:37

I have been extremely happy

Review by: Ray from WA
Model: Widex Moment 440 sRIC R D
Bought: Feb 2024

Hi, my name is Ray and I have been noticing for the last 2 or 3 years that it has been getting harder and harder to hear people and act and make out exactly what they are saying and TV was getting really hard to tell sometimes what they were saying, and it was getting very annoying having to go back and try and relisten and listen again and so after the first of the year, I decided it was time to go get my hearing tested. Hadn't had my hearing tested since I was back in grammar school a long time ago, so up until this time I hadn't really had too much of a problem, but it was just starting to get annoying. So I went to my doctor and got a referral, got my hearing tested, found out that I did have issues and that I would benefit quite a bit from getting some hearing aids. So I started looking around, trying to figure out what was the best and what I could afford. And after searching and searching, I happened to stumble on the, you know, the website ziphearing.com and I started looking at what was there. I started doing some research as far as what models they had on there. I ultimately decided that the Widex moment was what was going to, I felt worked best for me. I coordinated with Ziphear.com and had arrangements and was sent to an audiologist who did an additional exam on me, checked my hearing again, and then actually did all of the fitting and everything as far as the programming. I have been extremely happy with my hearing aids. The widex moment, they are very comfortable. They're very small. They fit into my ear very easily. I really don't even notice that they're there some of the time. I've got to remember to take them out. I go to get in the shower and I forget I've got my hearing aid in. It's that comfortable. It is so easy to put in and use. I have a little charging unit that I put them in at the end of the night or the end of the day, and they simply drop into the unit. And if you can see the charger, they are very easy to use. They have been working great for me. They hold plenty of charge throughout the whole day. They are Bluetooth enabled, so I can actually, stream anything I would like to through their music or or anything else. And nobody else can hear it. It's just playing in my ear. There is an awesome app that they make that allows me to do even some finer programming on my hearing aids. So if I have got a situation that doesn't fit one of their pre-programmed, situations, it's very easy for me to go in and set up my own or make adjustments on it. So all in all, I think it's a great product. I think I adapted really well to it. Like I said, I wear it pretty much all the time. I don't have any issues with it whatsoever. I would highly recommend, the widex moment. Thanks.

Preview for the "So pleased" video
04:13

So pleased

Review by: Dave from CO
Model: Widex Moment 330 SmartRIC R D
Bought: Apr 2024

Hi guys. My name is Dave. I'm calling in from beautiful Aurora, Colorado. Early summer day. I rarely do these kind of things, but I've been so pleased, with my hearing aids, with the product and the service that I've received. So let me walk you through my experience, my hearing loss history, probably over the last 7 or 8 years, it's gotten more and more profound. I also have tinnitus and I have high frequency hearing loss, which, of course, is my wife's voice and other female voices. And so, for my wife as well as to help myself, I decided to finally bite the bullet and get hearing aids. I played the drums. I have played for 50 years, and I still am an active musician, so that's probably not helped. I try to wear hearing protection when I play. But one of the things that actually helps the relief from tinnitus is when I'm playing music, because it takes my mind off of it. The brand of hearing aid I chose is Widex. Sorry, I don't know the model number, but they're really great. I also have this charger, which can actually be unplugged for, like, up to five days, and you can still charge. So it's the latest kind of charging technology, I think. Why did I choose Widex? I heard they were good for tinnitus. I heard they were good for musicians and then I found the Zip hearing website and lo and behold, there it was. I really have to say I've been impressed with Zip hearing I really liked the business model. A little bit of a leap of faith to do business over the internet. But I worked with Grant, and he's very responsive. He referred me to a local audiologist in the area, and that relationship has been awesome as well. Of course, I also like the trial period. It may not be as long as, you know, some others, like Costco. But there was never any doubt they've worked really well. So blew right through the trial period. And I have been very happy. I really haven't had any trouble. I did have a little soreness in my left ear and had to play around with the dome a little bit, but that's sort of a physical problem I had to deal with. And I think I've straightened it out and again, the relationship with your local audiologist will help with that. As far as my experience, I over the last several years, I first tried a much more expensive hearing aid from a different audiologist. Honestly, maybe I didn't know what I was doing, but that just didn't work out. I felt like they were overcharging and under-serviced kind of, the relationship wasn't as good, that sort of thing. So, anyway, I stopped going to them. The next one I tried was Costco. Of course, they're the biggest, I guess hearing aid, source in the country now, their service is great and great people and all of that. However, you know, the products that they sell are a little bit reduced, and I just don't think their technology is as good, right. And so you can save some money there. But I wasn't I was never satisfied with my hearing and always having to go back and get them serviced and get help and cleaning. Just the model just never seemed to stay clean. So anyway, long story short, tried both of those over the years and then found Zip hearing Widex and my local audiologist. I've been wearing them now for, I don't know, three months, four months and yeah, I find myself reaching for them in the morning, to put them in. So that's a great sign, right? I actually want to wear them now. So, yeah, I really would recommend trying out the Zip hearing, website and their business model worked really well for me. Hope this helps.

Preview for the "Really help me hear in groups" video
06:40

Really help me hear in groups

Review by: Gail from CA
Model: Widex Moment 440 sRIC R D
Bought: Feb 2024

Hi, I'm Gail, I'm 81 years old and I live in Northern California. My first experience with hearing aids was about six years ago when I bought my first pair of Resounds. I discovered I was having hearing loss. When I couldn't hear, my granddaughter couldn't understand her little tiny voice. And also, I was taking bridge lessons in a class and I was having difficulty hearing the teacher and understanding she was saying something funny and everybody else was laughing and I missed the whole thing. So I started researching and started looking online, and I found a discount hearing aid seller and I bought the Resounds, and I was happy with them for a few years, even though, they didn't, the charge didn't last through the whole day. If I got up at eight and you put the hearing aids in, by dinner time they were dead. So that was not, I was not happy with that. So, but then the last couple of years they were difficult to keep connected. So I got very frustrated with that and decided that it was time to buy a new pair of hearing aids. And I think six years is about the life expectancy of hearing aids anyway. So I started shopping again and I found Zip Hearing online. They had a whole bunch of different brands. I had been recommended to buy Oticon. They said that this was, you know, the best brand and the most best clarity, and they were using AI and I thought that was great. So I would get that. And I was quoted around 7300 for those, and I was determined not to pay 7300, even though she said, oh, you won't. It was a new version. And she said, you won't find these anywhere else because they're brand new. So taking that as a challenge, I went home and I immediately found Zip Hearing and contacted them and their price for the same pair of hearing aids that I had been quoted 7300 for, their price was $4,595 or something like that. So I made an appointment to see the local audiologist through Zip hearing. And he recommended another brand. He said he was happy to order resound for me. And not resound, but oticon and but he would strongly recommend Widex because in all of his years he had fewer problems and fewer complaints with Widex. So I accepted his recommendation. I'm happy I did. They've been great. I've been wearing them for about two months, and they are, the clarity is great. And they charge really fast and they hold the charge. I think they hold the charge for like 24 hours and they're really small. They're really easy to wear and they have different colors. I chose this color because it's the closest to my gray hair, and they're really easy to wear. And, the clarity is really good. I was really delighted with Zip Hearing because they were very responsive to my calls. I think I spoke with Grant, and I think I spoke with Jeff and they were very lovely gentlemen. And the audiologist was really very nice. And when I first got the hearing aids, they were quite loud. My hearing loss is not really severe, it's very moderate. So they came when they were new, they were really loud. So I went back a couple times for adjustments and the last adjustment was just perfect. So it's adjusted down to, you know, where I'm comfortable. But if I'm in a situation where I need more volume than they adjust in the back of each hearing aid, one adjusts one side adjusts higher and the other side adjusts lower. And then there's also the app. That is really interesting because it's got a lot of adjustments, a lot of options. I don't need them all, but they're great. It's great that they're there. And so it's really lovely to be able to adjust them on my phone any time and actually this pair, as opposed to resound this, I can turn them off completely. Where resound you couldn't turn them off, you could turn them down, but you could never turn them off. These turn off completely. Which I think is really handy because sometimes things are really too loud. So I've been really happy with the hearing aids. They work well. They charge well. They last a long time. They really help me hear in groups in crowds and individually and when I'm watching television. I'm happy with the service that I got. The audiologist here is great. I made an appointment online and it was for, I don't know, a week or a week and a half in the future. And he called me and said, I have an opening today or I can see you tomorrow. So he was right on top of it and offered me the option of coming in earlier. So that was great and I've been really happy with Zip hearing. They were very responsive to my calls, so all around it was a very, very pleasant experience and I'm really happy with the service that I got. I'm happy with the Zip hearing and I'm happy with the hearing aids. I don't have any complaints, so I strongly recommend Zip hearing because I think the discount was around 2700 from the retail price that you would get through an outside audiologist. So I think that it's an excellent option.

Show-988 More

Written Reviews

Review by Bill on Aug 27, 2020
Model: Widex Moment 440 RIC 312 D
Rating:
VERIFIED BUYER | Malden, MA

Amazed

I previously had a pair of high end hearing aids for 8 years and felt it was time to update with a new pair.. I choose Widex Moment and was amazed as to how much better the new technology is.
Review by Jim on Jun 14, 2022
Model: Widex Moment 330 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | San Diego, CA
Silver grey mRIC RD moment hearing aids laying side by side on table
Close up of silver grey hearing aid behind the ear blending well with hair color
2 moment 330 rechargeable hearing aids in charger with green indicator light showing

I’m real happy with the Widex Moment

I've worn hearing aids for over a dozen years and have difficulty understanding people and separating words and particularly higher frequencies. I'm happy with these Widex Moment- they're hardly visible at all, most people don't even know I'm wearing them, and I like that they don't require batteries like my old Widex. Another thing that I really like about these that I didn’t have before is the Bluetooth capability, where these automatically hook to my phone so if I have a phone call come in, or I’m listening to anything on the phone it automatically goes to my hearing aids and I really like that.
Review by Fred on Mar 02, 2021
Model: Widex Moment 440 RIC 312 D
Rating:
VERIFIED BUYER | Carmichael, CA

Game changer

The Widex Moment with Bluetooth connectivity and the Moment App for personal control is a game changer for me. I work with clients by telephone. My hearing was getting so bad I couldn't hear on the phone and that I thought I was going to be forced into retirement. Bluetooth connecting my cell phone to my hearing aids saved my career. I can actually hear better on the telephone now than I can in person.
Review by Bob on Feb 13, 2023
Model: Widex Moment 110 sRIC R D
Rating:
VERIFIED BUYER | Edina, MN

Thanks to my audiologist for perfection

My hearing loss was minor. The Widex Moment hearing aids recommended by my provider are amazing. I’m calling my new hearing ability a super power. It is a luxury that I am enjoying.
Review by Michael on Feb 09, 2023
Model: Widex Moment 440 sRIC R D(Titanium grey)
Rating:
VERIFIED BUYER | Santa Cruz, CA
silver grey moment sRIC 440 hearing aid in palm of hand
Moment Sheer device sitting next to glasses on table
Moment sheer hearing aid tucking neatly behind the left ear of the wearer
Left moment sheer in charger with green light on
Color: Titanium grey

Top quality

I got Widex Moment Sheer 440 hearing aids. They are the most transparent hearing aids I have tried (meaning I don't notice them as much and I hear well). As a musician I am quite happy with the sound and love the way you can design your own programs in the app. One downside: Their one button can be used EITHER for volume adjustment or program selection, but not both. (You choose which via your provider.) That's an annoying omission.
Review by Stephen on Feb 21, 2023
Model: Widex Moment 440 sRIC R D
Rating:
VERIFIED BUYER | Blaine, MN

A Revelation

After I lost 90% of my hearing (due to a Covid-caused inner ear infection), I made the decision to get hearing aids. While my ear infection was successfully treated I still had my previous hearing loss which, while not profound, was enough to interfere with activities in my daily life. Following conversations, especially in noisy environments, were difficult. Music had lost its ‘sparkle’ and understanding dialogue in television and films, particularly with the mumbling of modern actors, was becoming impossible. So, after consulting with some of my friends, I explored my options. I found the internet site ZipHearing, which was highly rated and offered a substantial discount. The site works as a brokerage, working with selected audiologists, to send customers their way and handle all the billing issues. I got in touch with Jeff (who is also the president of ZipHearing!) and he explained everything and got the ball rolling. After a consultation with a certified audiologist who had an office near me, I sprung for a pair of Widex 440 Moment hearing aids. I was now hearing things as I used to years ago. I had avoided hearing aids for years due to the older models having problems with latency and ‘artificial-ness’. The Widex is very natural sounding. The sound processing they do is very sophisticated, yet I remain unaware of what it is doing, it also has a iPhone app to tweak the sound if needed. The earpieces, while fairly comfortable, can be tiring (especially after a full day's use) and a lot of the restored high frequency sounds are really just noise (crackling paper, creaks and squeaks) that I could live without!
Review by Christine on Jan 14, 2023
Model: Widex Moment 440 sRIC R D(Autumn beige)
Rating:
VERIFIED BUYER | Bradenton, FL
two beige widex moment sheer 440 hearing aids in charger
Color: Autumn beige

Outstanding Upgrade

I have worn hearing aids for six years. Recently I looked into upgrading into more improved hearing aids, and after trying another brand, went back to Widex. The primary reason was the fit. They are a bit smaller than my originals, and they simply fit my small ears and the curve of my outer ear better than the Oticons I tried. They are much easier to charge than having to change a battery, but that was not a terrible drawback for my original hearing aids. And traveling is actually easier with batteries, since I don't have to remember the charger. So that's kind of a wash. But for daily use, nothing beats the simple ability to pop them right in each morning. The Bluetooth is great, although I am still getting used to hearing texts and the phone ringing right in my ears. There is a learning curve with this newer technology, and I am still learning how to get the most from it. Overall, I am very happy with these hearing aids, and especially the Widex brand.
Review by William on Jan 04, 2021
Model: Widex Moment 330 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Christiansburg, VA

Hearing like I'm 20

Convinced Widex Moment HA have given me sound quality comparable to what my 20 year old ears had, music choices are different though. Jazz has those soft brush drum sounds and the high pure horn notes. Classical has all the strings and horns. Custom programs let you easily dial it back when grandkids are around. Batteries are lasting Much longer with these HAs.
Review by Steve on Sep 30, 2020
Model: Widex Moment 330 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Cuyahoga Falls, OH

Natural

I have the new Widex Moment RIC (rechargeable). The sound quality is excellent and natural. These hearing aids fit in my ear very comfortably. As with all of the brands I tried, the hearing aids do have to compete for room behind my ear with my glasses. But there is no discomfort.

I really like the controls I have for the hearing aids with the app on my phone. I have about 7-8 programs saved and can easily switch between them through the app. If I think a program is not right for the environment I am in, I make adjustments to volume, tone, etc. I can save this as a new program if I want, but I don't always do that because I don't want to have so many programs that I spend too much time trying to get to the perfect sound fit. Simply make an adjustment.

Lastly, the hearing aids stay charged all day. I wear them between 12-14 hours a day. There is no loss of sound or quality. I don't stream music or other sounds through them often, but I do use them consistently as a phone earbud. The hearing quality on my end works great. I do notice sometimes that the person on the other end may not hear me completely. So far when that has happened, I have been 3-5 feet away from my phone, which may be the cause. When I hold the phone or keep it near me, their reception improves.
Review by Peter on Apr 11, 2024
Model: Widex Moment 440 SmartRIC R D
Rating:
VERIFIED BUYER | Edina, MN

The HiFi is Back!

My new Widex Moment SmartRIC hearing aids are exactly what I needed to enjoy listening to music again. Since I got them I’ve listened to both live and recorded music and the difference between these and my old hearing aids is incredible. I’ve been using hearing for over ten years now. I’ve worn Resounds and Phonaks ( aka Kirkland) and there is no comparison. My old hearing aids were distorted and I couldn’t make the audiologist understand the problem. Not only are the Widex models clearer, and distortion free, they are infinitely more comfortable. The software is better— user interface is clean and efficient, and modifications are remembered! But the best thing is that I now can listen to my high end stereo rig again. Music is a joy again, no longer the distorted noise is endured with my Cxxxco hearing aids.
Review by Robert on Apr 20, 2021
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Centennial, CO

So far so good

So far so good. They have definitely improved my hearing of high pitch sounds and that is why I got them. I have not had them for a long enough time to give them a 5 star rating but they have worked as described by the doctor. It does take a while to get use to hearing aids since this is my first set.
Review by Tom on Mar 14, 2023
Model: Widex Moment 440 sRIC R D
Rating:
VERIFIED BUYER | Blaine, MN

pretty good so far

The sound seems good. The blue tooth is fair at best. I turn it off because phone calls are so quiet, I can't hear anything if there is any noise around me. I tried listening to the radio but my aids kept cutting out when I put my phone in my pocket.
Review by Darvin on Jun 22, 2023
Model: Widex Moment 330 sRIC R D
Rating:
VERIFIED BUYER | Richardson, TX

Pleasantly surprised

I chose the top-of-the-line Widex Moment product. The sound quality is great. After getting over the vanity issue, I am impressed with the what I am able to hear now. I like being able to control the settings through the mobile app on my phone. However, whenever the phone rings, I have to choose whether to have the audio pipe through my hearing aids or answer the phone normally; I wish I could set this once -- not every time the phone rings.
Review by Jeff on Jun 13, 2023
Model: Widex Moment 330 sRIC R D
Rating:
VERIFIED BUYER | Boise, ID

Widex Moment Sheer vs. Signia Stilleto Trial

I conducted a two week trial to determine if the Widex Moment Sheer 330 or the Signia Stilleto 5 AX was best for my needs. I have moderate tinnitus along with a mild hearing loss. Widex won out. The sound quality is excellent. Using the Zen tones option, the ringing in my ears started to become less noticeable after a week of use. Widex has a good smartphone app to choose hearing programs, volumes, music/voice streaming, etc. The actual hearing aids are small, light, and easy to install. The Signia Stilleto provides little control over sound quality with the phone app. They are much larger and heavier units than Widex and flopped around during biking, hiking, and other physical activities. The additional weight makes initial daily placement in the ear a bit more difficult. When they moved around behind the ear, there was a lot of clicking or crackling noise generated. Perhaps this was caused by contact with hair or ends of my glasses (problem occurred also w/o glasses on). In addition, I experienced a reverberation or echo effect from my voice in these units. After wearing each type of hearing aid for one week, I decided to purchase the Widex Moment. One month later I am still pleased with these hearing aids.
Review by Irwin on Sep 16, 2020
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Hartsdale, NY

Extremely happy

My wife and I both bought the Widex Moment 440 aids.
We are both extremely happy. They are state of the art
and are providing us with excellent hearing ability in a
variety of situations.
Review by Jerry on Sep 11, 2020
Model: Widex Moment 220 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Casselberry, FL

Exceeded expectations

Experience with Widex Moment 220's has exceeded expectations. My experience so far is limited to 3.5 weeks, but I can report that audio quality is excellent. My single greatest usage has been streaming music and voice from my iPhone, but they have also met my expectations for conversation and watching TV without the need to use bluetooth headphones. The rubber domes, when properly inserted, grip tightly enough so that I have not come close to losing a device when removing a face mask, yet are comfortable enough to be worn 8+ hours at a time.
Review by Edward on Aug 24, 2021
Model: Widex Moment 220 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Marina Del Rey, CA

Good, with issues

The sound quality is good, but I am 92 years old and still figuring out how to put them on correctly. My eyes are blurry so trying to clean the ear pod tips is quite hard. I am having my eyes checked later this month, so hopefully they can correct my watery eye problem.
Review by Judy on Nov 02, 2020
Model: Widex Moment 330 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Roanoke, VA

Very comfortable

The sound quality of the Moment 330 is great and they are very comfortable. I love the fact that they are paired to my IPhone. Helps me greatly when talking on the phone.
Review by Margaret on Jun 23, 2023
Model: Widex Moment 330 sRIC R D(Pearl white)
Rating:
VERIFIED BUYER | Carmichael, CA
Blurry image of 2 moment sheer 330 hearing aids being charged in a dark room with 2 glowing green indicator lights on the charger
Color: Pearl white

What a pleasant surprise!

To my surprise these hearing aids were a breeze to adjust to. Totally easy to wear. Purchased because of the audio quality and I’m not disappointed. From opera to rock and in-between the sound truly soothes the soul.
Review by Zelda on Jul 13, 2023
Model: Widex Moment 440 sRIC R D
Rating:
VERIFIED BUYER | New York, NY

I Was Hoping for More....

After trying a few brands, I settled on the Widex Moment; and although this set of hearing aids, leaves a lot to be desired some of the features are better on these hearing aids than the others. They are very comfortable, don't easily fall off or turn off, and have numerous adjustment features, which however, do not seem to address a common issue with each of these hearing aids: when watching TV, even though numerous settings have been tried, the voices of most women have a hollow, echo, disturbing pitch to them, while that of men, at that same level of adjustment, is much more comfortable. Even adjusting for treble and bass, does not seem to do it. As a result, I will usually remove the hearing aids, and just turn up the volume on the TV. These same settings are pretty much OK, for the day-to-day uses, when out and about, although the volume can be a problem, since the adjustments made in various personalized programs I have created, seems to be inadequate in normal conversations, and especially if it's a woman who speaks softly.
Review by Elizabeth on May 27, 2022
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Tucson, AZ

They are comfortable

As my first hearing aids I have nothing to compare them to. They certainly work and they are comfortable. I am hoping they will be even better when I have molded inserts that prevent "leakage." I am a bit disconcerted by the occasional little shrieks from them and am still getting used to the heightened sounds of irrelevant noises so its early days really
Review by Art on Aug 24, 2024
Model: Widex Moment 440 SmartRIC R D
Rating:
VERIFIED BUYER | Hemet, CA

Widex Smart Ric hearing aids

Comfortable rechargeable hearing aids. Originally went for the 330’s but after a week decided to go with the 440’s. Easy upgrade with zip hearing. Glad I went with the higher model. Great customer service. Like the charger as i5 has an internal battery so can charge without an electrical outlet. Happy with my purchase.
Review by John on Aug 07, 2022
Model: Widex Moment 440 RIC 312 D
Rating:
VERIFIED BUYER | Overland Park, KS
2 moment RIC 312 D 440 hearing aids laying side by side

Exceptional clarity with diction

Exceptional clarity with diction. Technology is very good. Best of 3 different hearing aids I've used. Would highly recommend the blue tooth technology be adaptable to other devices, most of all ,TV .
Review by Michael on Feb 01, 2024
Model: Widex Moment 330 RIC 312 D(Silver grey)
Rating:
VERIFIED BUYER | Miami, FL
Pair of Widex Moment RIC 312 330 laying flat on a piece of paper
Color: Silver grey

Ecstatic!

From the beginning to receiving to fitting was a great experience on my Moment RIC 312 hearing aids thank you so much for your professionalism. If I have to have another pair it'll definitely be from this provider.
Review by Javier on Aug 03, 2020
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Irvine, CA

Overall very happy

Hello i have just recently purchased a set of the new widex Moment hearing aids and i am overall very happy with them. The sound come through very natural, and the easy charge is a plus. The only thing i would say that needs to improve is the blue tooth to my iPhone, as the batteries get weaker the harder it is to hear through blue tooth.
Review by Leslie on Oct 23, 2020
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Hightstown, NJ

Still trying to adjust

Am not sure about the sound quality, still trying to adjust for different environments, sometimes too loud in small area, sometimes not loud enough outdoors maintaining current distance of 8'..can seemtinny or echoing of my own ...voice.disappointed in TV hearing
Review by Bill on Feb 26, 2024
Model: Widex Moment 440 RIC 312 D
Rating:
VERIFIED BUYER | Saint Louis, MO

Great improvement

I am trying out the Widex Moment 440 hearing aids. They are a great improvement over the ones I was wearing. The reason I like them is because they help me hear in situations that I wasn't able to before. I also like their app for controlling the aids. I can use preset programs; but I can also adjust those for better clarity and sound AND create my own programs to fine tune the aids even more. But they aren't perfect. I was at one meeting never being able to hear anyone talk in that situation and unable to find an adjustment that would work, although I spent the whole time searching. Also, I hear a LOT of background noise. Yet often I still can hear and understand someone talking even though the background noise is louder. But I think that is the aids taking in sound in order to zero in on what I need to hear. I got these through Ziphearing at a great price. The only other problem is that I still cannot hear my wife. They need to write an app specifically for hearing our wives.
Review by Jeffrey on Nov 19, 2020
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Smithville, TN

They are comfortable

I do like the sound quality of these Widex Moments and look forward to more fine tuning. Even though the receiver is larger than my old pair of Widex, they are comfortable. The bluetooth connection to my phone is a little weak and sound quality is sub-par to that of Widex Fusions that use an intermediate device.
Review by Jan on Mar 03, 2021
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Overland Park, KS

Best choice I could've made

I’m a seventy-three-year-old designer and public figure. I’ve traveled internationally since the 90s making public presentations for my industry. In the last couple of years I was mildly aware I was missing some conversation and for my work, had difficulty on stage hearing people in the audience during Q&A. Only after two of my closest co-workers told me a few months ago that I was missing a lot and often did I realize just how much more my hearing has deteriorated! I tried a few simple fixes on my own with non-prescription hearing amplifiers, but they amplified everything and were very distracting. The quality was not as expected, within a few weeks the battery hinge broke in one even with careful handling. I knew pretty quickly that they were a waste of money. I made an appointment for a professional hearing test to see just how bad my hearing loss is…which was shocking that it is 55%! I did a little research for the brands that are available and chose Widex rechargeable, over the ear model which completely disappears when in place which is perfect. I like the fact I can Bluetooth my phone to the hearing aids if I chose to. I usually don’t but it’s great in noisy areas or even if I want to listen to a podcast on my phone without removing the hearings aids and inserting portable earbuds to listen. I also love the extra-long charge life. The charging unit is small and easy to use as well as secure when I place the hearing aids in to charge overnight. Since I travel for business, the charger will fit easily in my purse to take with me. Best of all…no fumbling with expensive batteries that don’t seem to last that long and have stopped working unexpectedly making the change to new ones inconvenient at times. If there is anything negative, it’s certainly low level. The hearing aids are new and I’m rather petite so the little plastic thread that fits in the curve of the inside of my ear are taking time to bend and stay in place, but I was told ahead that might occur and find it’s getting better and expect before long it will have adjusted to the shape of my ear. It doesn’t affect the placement of the actual hearing aid in the ear canal itself so very minor. I have adjusted to the little noise of sliding sunglasses and readers on and am mindful not to snag the earpiece on the hearing aids when removing glasses. I would recommend this hearing aid to a friend for a variety of reasons. The quality of the device, the options for adjusting it easily on my phone for my surroundings and the ease of use and clarity. As I said, they virtually disappear when in place and I can hear well. I didn’t realize how much I was missing. For anyone considering purchase of hearing aids, I recommend doing due diligence to learn what to expect, where to purchase and what the different hearing aid brands offer for their own personalized use. I’m very happy with my Widex brand hearing aids, I feel it’s the best choice I could have made.
Review by Rob on May 20, 2021
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Broomfield, CO

Excellent

My new Widex Moment hearing aids are excellent. I like the sound quality, streaming capabilities, and compact fit behind my ears. Additionally, when my hearing aids developed an issue, my local provider contacted them while I was in my appointment. Two Widex representatives were on the phone line with my provider. When they could not solve the software issue, I was provided a loaner pair of hearing aids. Widex immediately shipped replacement hearing aids overnight. Overall, these are great hearing aids for me. I appreciate ZipHearing helping me find the best solution and very pleased with Widex.
Review by James on May 04, 2022
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | San Diego, CA

Sound quality is great

Sound quality is great. The Widex 440's seem durable, are very comfortable. I would recommend these for everyone who needs hearing help. Many different programs to be able customize for each wearers needs.
Review by Steve on May 04, 2022
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Bonita Springs, FL

Love them

I bought the Widex Moment 440 hearing aids and love them. The app has so many features that allow me to customize my hearing aids to maximize the sound quality. However the universal setting auto adjusts so well that I rarely need to.
Review by Liliane on Jun 16, 2022
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | New York, NY

Overall satisfied

Overall satisfied but wish i could still hear better as at times I have to strain. The app Moment works well overall. At the theatre though, I need to get a hearing device as hearing aids don't suffice.
Review by Emily on Jul 06, 2022
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | San Francisco, CA

Getting used to it

I am getting used to the Bluetooth features. I am not completely there just yet!
Review by Raymond on Sep 20, 2024
Model: Widex Moment 110 sRIC R D
Rating:
VERIFIED BUYER | Rock Hill, SC

My Widex Moment hearing aids are GREAT!

Being a composer, listening to music is very important to me. Testimonials and personal recommendations led me to Widex as the best for musicians. The hearing aids are comfortable, the sound quality (including music) is excellent, and the occlusion effect is virtually non-existent. Since this brand is not the most "high profile" of devices, that told me that the manufacturer focused its money more on research and development rather than advertising. If you value quality and enjoy music, go for Widex!
Review by Reid on Oct 16, 2023
Model: Widex Moment 330 sRIC R D(Titanium grey)
Rating:
VERIFIED BUYER | New York, NY
Titanium grey sRIC 330 hearing aids laying on table
Left moment 330 sheer hearing aid sitting discreetly behind the ear and matching hair color well
Color: Titanium grey

So far, so good

The sound quality is great. While i hear many more things with than without the aids, some sounds are sharper (than i recall or as i describe them to others). But on the whole, easy to use and unbelievably easy to charge.
Review by Larry on Jul 25, 2023
Model: Widex Moment 440 sRIC R D(Silver grey)
Rating:
VERIFIED BUYER | Austin, TX
Close up of a single left moment sheer 440 device on the users left ear
Color: Silver grey

It's wonderful

The boost of the frequencies that I lost have restored my music high end, it's wonderful. The aid is so light and comfortable I hardly notice they are in my ears. The relaxation programs seem to be helpful for my tinnitus, especially like the waves and chimes. Streaming
Review by Ellen on Sep 05, 2023
Model: Widex Moment 440 sRIC R D
Rating:
VERIFIED BUYER | Longmont, CO

Amazingly easy to use & reasonably natural sound

Sound quality excellent; Universal mode fine, Music mode seems to work, but My Sound doesn't offer obvious benefits. Ease of insertion, charger/storage, invisible when on, all fabulous. The automagic Bluetooth connect to my phone is awesome.
Review by Eric on Sep 06, 2023
Model: Widex Moment 440 sRIC R D
Rating:
VERIFIED BUYER | Albuquerque, NM

Widex 440 Moment Aids are superb

The tiny bits of technology in the Widex Moment 400 hearing aids are an absolute powerhouse of improvement. At first the sound quality seemed a bit odd - instead of the amplified, echoey sound I expected, I heard nothing but natural sound - like it was when I was young. It almost made me think that something was wrong, or the aids weren't working. Until I noticed that I could understand people far better than before, and sounds around me were full and dimensional. High notes are present again, and I love the new bass notes I'm hearing again. Music once again fills my soul. It's hard to imagine a better outcome.
Review by Bill on Oct 18, 2023
Model: Widex Moment 440 sRIC R D(Dark cherry)
Rating:
VERIFIED BUYER | Carmichael, CA
close up of dark cherry sheer 440 hearing aid on right ear
2 dark brown Widex Moment aids in palm of hand
Both widex moment hearing aids in the charger
Color: Dark cherry

Happy with the devices, app has some issues

I've had the Widex Moment Sheer 440s for several weeks now (my first HAs) and am very happy with their performance and comfort. The Transport program is really good at reducing wind and road noise. The directional control is great when at restaurants with one other person. Music sounds fantastic. The default Universal program works well in most situations. The PureSound program really picks up ambient noise, so is great for being out in nature. And I've created and saved some custom programs for when at home, and when out cycling. The app is easy to use, and is handy for experimenting with different programs and EQ settings for optimum hearing. The app however has a couple issues (which is why I only gave 4.5 stars): 1) Location tagging - the app never switches to programs I have tagged with specific locations. I get notifications that the app is accessing my location, but the program doesn't change accordingly. I've seen many reviewers post with the same issue. (Not sure how useful this would be anyway, since only one location is allowed per program. Would be better if multiple locations could be assigned, to use a restaurant setting for multiple restaurants, for example). 2) The "My Sound" and "SoundSense Learn" features give you real-time settings to try with the purpose of choosing which is better, and repeating until you have refined an ideal setting that can be saved. But, I can never hear any differences between the 2 options. Could be I just need to experiment more. Overall though, as I said I'm very happy with these HAs.
Review by David on Dec 28, 2023
Model: Widex Moment 440 sRIC R D
Rating:
VERIFIED BUYER | Richardson, TX

Amazing Product, Price and service

I purchased the Widex 440 hearing aids. The sound quality is amazing, especially when listening or playing music (Guitarrist). The aids can barely be noticed and they do not fall off thanks to design. Also, I can place them in the charger and have no need for the pesky batteries.
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Common questions about Widex Moment hearing aids

Bluetooth / ConnectivityRechargeabilityDisposable BatteriesControls/AppsMiscellaneous

Choose questions category:

Is this hearing aid Bluetooth compatible?

The SmartRIC, sRIC R D, RIC 312 D, BTE R D, and BTE 13 D models are all Made for iPhone, which means they can connect directly with iPhones to stream music, phone calls, and more. These models are also compatible with the new Android protocol, Audio Streaming for Hearing Aids (ASHA), allowing direct streaming from select Android devices with Android 10 and Bluetooth 5.0. If your phone isn't directly compatible with MOMENT, or if you're getting the RIC 10 model or one of the custom in-the-ear Moment models, you can still get Bluetooth functionality via the COM-DEX streaming accessory. 

Does this hearing aid allow for hands-free phone calls?

Yes, but only via the COM-DEX or Sound Assist accessory. You'll be able to hear the callers voice streaming through the hearing aids, and the caller will hear your voice via the microphone on the COM-DEX or Sound Assist device, which should be worn around your neck so the microphone is in close proximity to your mouth.

Can this hearing aid be paired directly to my Bluetooth TV?
No. To stream audio from the TV you'll need the TV-DEX device.
How many hours a day do the batteries last?

The Moment sRIC and BTE R D models last around 16 hours a day with a few hours of streaming. With no streaming, they should last around 20 hours. The SmartRIC model lasts 37 hours without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming.

What if I'm on-the-go and my battery dies?

The newest model from Widex (SmartRIC), is compatible with a portable charger, which will allow you to charge the hearing aids on the go.  Unfortunately Widex doesn't make a mobile power pack or travel charger for any of their other models, but they do have a recommendation. If you buy a mobile power bank, like the kind used for cell phones, you can plug your Widex into that and draw power from it. Widex recommends the following powerbanks, which can be found on Amazon: ZMI PowerPack 10000mAh, Anker PowerCore 10000mAh, Anker PowerCore 20100mAh.

What is the lifespan of the rechargeable batteries?
The battery should last about 1500 charges. That means if you charge it every day, just over 4 hrs. When the battery dies, your hearing provider will have to ship the hearing aid to Widex for a battery replacement. We expect local providers to charge between $150-$250 for this.
How will I know when my battery needs to be charged?
Depending on how your hearing provider has setup the hearing aid, a few hours before the battery dies you'll hear a spoken notification that says "battery low," or a tone. Then, a few minutes ebfore the battery dies, you'll hear the same notification again, reminding you that you need to charge your hearing aids.
How long does it take to get a full charge?
A full charge takes 4 hrs, and that'll get you 16-24 hours of battery life. A 30 minute quick charger will get you 4 hours of battery life.
Does the charger include a dehumidifier?
The standard charger included with all orders does not. If you live in a humid environment or are concered about moisture, we recommend upgrading to the Charge n Clean charger which does have a drying feature.
How long do the batteries last?
The battery on the RIC 10 & CIC model will only last 2-4 days. The 312 battery models will last 4-6 days.
How will I know when it's time to change the battery?
Depending on how your hearing provider has setup the hearing aid, a few hours before the battery dies you'll hear a spoken notification that says "battery low," or a tone. Then, a few minutes ebfore the battery dies, you'll hear the same notification again.
Are the batteries hard to change?
The RIC 10 model, and CIC model can both be challenging if you have poor dexterity, because they use the smallest battery size available. The size 312 batteries on the other models are easy enough for most people to change.
How can I control this hearing aid, and which settings can I control?
If the model has an onboard push button, that can be used to control the volume and program, as can the RC-DEX remote. Or, you can use the MOMENT app to control the volume, program, base and treble, and microphone directionality.
Does the app have a “Find My Hearing Aid” feature?
Yes, though in order for this feature to work, your hearing aids must have been paired to your phone prior to misplacing them. If they were, the app will identify the last location where the aids were in communication range of the phone, allowing you to narrow your search.
How do I turn this hearing aid on and off?
If you use the rechargeable model, press and hold the onboard rockerswitch's bottom button down for 3 seconds to turn it on or off. Or, simply place the hearing aid in the charger. If you use a model with disposable batteries, opening the battery door will turn it off, and closing it will turn it on.
Which models offer Widex Zen Therapy for tinnitus relief?
All models and technology levels have relaxing Zen tones built in, with the exception of the CIC Micro style.
How is the SmartRIC (released Feb 7, 2024), different than the other Moment models?

The SmartRIC model sets itself apart from other Widex Moment models through several distinctive features, despite being built on the same platform and using the same chip. The design has been refined, with Widex adjusting the angle of the microphones to significantly reduce wind and handling noise and improve speech clarity in noisy environments. Additionally, SmartRIC introduces a new portable charger, which is a notable advancement. This charger is equipped with its own lithium-ion battery, capable of storing an industry-best 5 full charges, offering convenience for users on the go. Furthermore, the SmartRIC model boasts an improved battery life over other rechargeable Moment models, delivering 37 hours of operation without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming. Initially, the SmartRIC is available in the 440, 330, and 220 technology levels, catering to a range of user requirements. The SmartRIC is available in 5 colors, which can be seen here: https://www.widex.com/en/hearing-aids/smartric/

Is this hearing aid CROS compatible?
No. If you need a CROS transmitter, you'll have to get the older EVOKE model, from 2018.
Can I get this hearing aid with a telecoil?
The RIC 312 D and XP models include a telecoil.
What happened to the Moment mRIC R D model?
In September of 2022 Widex discontinued this model and replaced it with the sRIC R D model. The 's' stands for 'Sheer', and you may see Widex Sheer referred to in advertisements, but it's just referring to this new model from Widex- the sRIC R D. As compared to the previous mRIC R D, the sRIC R D has an updated housing and several new software updates. These software updates are all available to existing Widex Moment users (of all styles), and that update can be done through the Moment App.

Compatible apps & accessories

Apps (by popularity)

RATING1
The image of MOMENT app hearing aids
MOMENT app

MOMENT app

Take control of your hearing aids. Adjust sound settings like volume, program, base & treble, and microphone directionality. Create your own listening programs for certain environments. Use the SoundSense Learn feature (powered by machine learning), to compare sound profiles and help your hearing aids get smarter over time.

ZEN app

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. This app plays soothing sounds intended to provide relief from tinnitus. If you use an iPhone, you can stream these sounds directly to your hearing aids. If you use any other phone, you'll need the COM-DEX accessory to stream to your hearing aids.
RATING3
The image of TONELINK app hearing aids
TONELINK app

TONELINK app

If your phone doesn't directly pair to MOMENT hearing aids, and you don't use a COM-DEX accessory, this is the app for you. This app allows you to adjust the volume, programs, mute the hearing aids, and change the focus direction of the microphones.
RATING4
The image of COM-DEX app hearing aids
COM-DEX app

COM-DEX app

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. If your hearing aids don't directly connect to your phone via Bluetooth, and you use the COM-DEX accessory, this is the app for you. This app allows you to adjust the volume, programs, mute the hearing aids, and change the focus direction of the microphones

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING1
*Included with rechargeable orders
The image of Charger hearing aids
Charger, $149

Charger, $149

*Included with rechargeable orders

This is the standard charger that comes with all rechargeable hearing aids. Fully charges your hearing aids in 4 hours, providing 16-20 hours of power. A quick charge of 30 minutes will provide 4 hours of power.
RATING2
*Included with SmartRIC orders
The image of SmartRIC Portable Charger hearing aids
SmartRIC Portable Charger, $149

SmartRIC Portable Charger, $149

*Included with SmartRIC orders

The Portable Charger is included with all SmartRIC orders and offers a practical solution for charging on the go. It provides up to 37 hours of hearing from a single 4-hour charge, with a 30-minute charge option available for up to 8 hours of use. This makes it suitable for extended daily use without the constant need for recharging. Capable of holding five charges, the charger can last over a week without needing to be plugged in, catering to the needs of active users. Its compact design ensures it can be easily carried in a bag or pocket, and LED light indicators offer a straightforward way to check the charging status at a glance.
RATING3
The image of Charge n Clean hearing aids
Charge n Clean, $150

Charge n Clean, $150

This charger offers the same functionality as the standard charger, but with the added benefit of UV-C treatment and drying, keeping your hearing aids free of bacteria and moisture.
RATING4
The image of Sound Assist hearing aids
Sound Assist, $369

Sound Assist, $369

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. Sound Assist is a multipurpose device that Widex calls a 'Swiss Army Knife' for your hearing aids that fits in the palm of your hand. There are multiple ways to use this accessory. First, and probably the most popular way to use it, is as what's called a 'remote mic' or 'partner mic.' This allows you either clip the device on a partner, or lay it on a table, which allows it to then stream sound directly to your Moment hearing aids, making sound much more clear. You can also use Sound Assist as a Bluetooth bridge between your hearing aids, and devices like your phone, or TV audio, allowing you to stream audio from those devices, and even allowing you to have hands-free phone calls. Finally, you can use Sound Assist to control some of the settings on your hearing aids, and even act as a Telecoil for your hearing aids, if your hearing aids don't have a telecoil. Sound Assist is compatible with all Bluetooth-compatible Widex Moment hearing aids, which is all models except the RIC 10, and the custom in-the-ear models. Sound Assist is powered by a lithium-ion rechargeable battery, which is fully charged in 3 hours and can then provide up to 10 hours of use time.
RATING5
The image of TV Play hearing aids
TV Play, $249

TV Play, $249

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app or on the hearing aids themselves. TV Play is compatible with Moment sRIC R D, RIC 312 D, SmartRIC R D, BTE 13D, and BTE R D.
RATING6
The image of SoundConnect hearing aids
SoundConnect, $79

SoundConnect, $79

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. With the SoundConnect you will be able to stream the audio from your PC or laptop, directly to compatible hearing aids.
RATING7
The image of TV-DEX hearing aids
TV-DEX, $299

TV-DEX, $299

In most cases, we recommend going with the newer TV Play instead. However, TV Dex could be the right choice if you're ordering a custom in-ear Moment model, as the TV Play is not compatible with the in-ear models. Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app or on the hearing aids themselves.
RATING8
The image of COM-DEX hearing aids
COM-DEX, $249

COM-DEX, $249

Compatible with all Moment models except the CIC Micro. This is a Bluetooth streamer that allows you to stream audio from your phone to your hearing aids. If you have an iPhone, you don't need this, because iPhones directly stream to Widex Moment hearing aids. If you have an Android or any other phone and you want to stream from your phone, you need this. Even if you have an iPhone, it still may make sense to get this, because it does allow for hands free phone calls. Wear it around your neck and the microphone picks up your voice for the person on the other end of the call to hear, so you don't have to hold you the phone to your mouth when speaking.
RATING9
The image of RC-DEX hearing aids
RC-DEX, $149

RC-DEX, $149

Compatible with all Moment models except the CIC Micro. You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.
RATING10
The image of COM-DEX Remote Mic hearing aids
COM-DEX Remote Mic, $269

COM-DEX Remote Mic, $269

Compatible with all Moment models except the CIC Micro. Used as an optional "add on" with the standard COM-DEX. Clip the COM-DEX Remote Mic to a companion's shirt and their voice will stream directly to the COM-DEX worn around your neck, and then to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment. If you have a hard time hearing in noise this accessory is a lifesaver.
Models
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KEY FEATURES

1. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

2. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

3. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

4. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

5. Rechargeable or disposable batteries

The image of Rechargeable or disposable batteries hearing aids feature

The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.

6. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

7. Water resistant

The image of Water resistant hearing aids feature

Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.

8. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.

9. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

10. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

11. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

12. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

13. Rechargeable or disposable batteries

The image of Rechargeable or disposable batteries hearing aids feature

The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.

14. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

15. Water resistant

The image of Water resistant hearing aids feature

Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.

16. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.