COSTS, REVIEWS, MODELS
How to buy Widex Moment locally and save
Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.
At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.
Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.
Included with your purchase
Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.
Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.
Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.
An initial supply of cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.
We offer financing via the CareCredit Credit Card. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.
45 Day Risk-Free Trial
Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.
Financing Available
We offer financing via the CareCredit Credit Card. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.
Local Care Included
Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.
3 Year Warranty
Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.
Supplies
An initial supply of cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.
Jeff Hall
President at ZipHearing
Brad Ingrao
Editor & Doctor of Audiology
Jeff Hall
President at ZipHearing
Brad Ingrao
Editor & Doctor of Audiology
Released on July 8, 2020, MOMENT is Widex's flagship line of hearing aids, available in all styles, and for all hearing losses.
MOMENT is most well-known for having the fastest processing time on the market. The result? A more natural, real time sound quality, with less echo.
According to Widex, “Now you can hear every moment like you used to.” That may be a little optimistic, but MOMENT may be just the hearing aid to get you to the warm, balanced, natural hearing you remember.
Sales popularity of Moment vs.
over the last 60 days
Relative sales popularity of Widex models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion
Sales stats for Moment
Based on our internal sales data. Updated daily.
Widex's product naming convention
Moment tech levels our customers buy
Based on internal sales data. Updated daily.
71.2%
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71.2%
| Tech level | % of sales |
|---|---|
| Moment 440 | 71.2% |
| Moment 330 | 22.1% |
| Moment 220 | 5.6% |
| Moment 110 | 1.1% |
Sorted by popularity. Based on our internal sales data. Updated daily.
Widex Moment comes in 11 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Moment 440, 330, 220 or 110. The majority of ZipHearing customers buy the Widex Moment sRIC R D model (shown in position 1 below), with the 440 technology level.
This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.
| Model | 110 | 220 | 330 | 440 |
|---|---|---|---|---|
| Sales popularity | 1.1% | 5.6% | 22.1% | 71.2% |
| Return rate | 14.3% | 18.9% | 19% | 19% |
| Tech level | Low | Mid | Advanced | Premium |
| Bands | 6 | 10 | 12 | 15 |
| Programs | 3 | 3 | 4 | 5 |
| Fluid Sound Analyzer (sound classes) | 3 | 4 | 7 | 11 |
| SoundSense Learn | ||||
| SoundSense Adapt | ||||
| Reverse Focus Program | via Moment App | via Moment App | via Moment App | |
| Phone+ | ||||
| Speech Enhancer | ||||
| SmartWind Manager | ||||
| High-Frequency Boost |
*some features may not apply to all models on this page
For a more detailed comparison, see Widex`s feature matrix
Summary
Customers say
The Moment hearing aids are praised for their natural and exceptional sound quality, restoring clarity to high-pitched sounds, TV, and music. Bluetooth connectivity enhances functionality by allowing users to stream audio, answer calls, and control settings via the Moment app, which also provides customization for tone and frequency adjustments. Users appreciate the comfort of the secure rubber domes, extended battery life, and discreet design. However, some experience issues with Bluetooth dropouts during phone calls, less-than-ideal TV sound, occasional feedback, and challenges with background noise in crowded environments. Additionally, a few users found the size uncomfortable, especially when wearing glasses, and noted that the user manual lacked comprehensive instructions.User uploads
Select to learn more
Users find the hearing aids comfortable and discreet, with many appreciating their lightweight and nearly invisible design. Some minor issues with ear pod tips were noted, but comfort is generally rated positively.
...the hearing aids are comfortable... Read more
...comfortable rechargeable hearing aids... Read more
...not only are the widex models clearer, and distortion free, they are infinitely more comfortable... Read more
...the aids can barely be noticed and they do not fall off thanks to design... Read more
...very happy with their performance and comfort... Read more
...ease of insertion, charger/storage, invisible when on, all fabulous... Read more
...the aid is so light and comfortable i hardly notice they are in my ears... Read more
...they are very comfortable, don't easily fall off or turn off... Read more
...after getting over the vanity issue, i am impressed with the what i am able to hear now... Read more
...the actual hearing aids are small, light, and easy to install... Read more
The rechargeable feature is well-received, with users appreciating the ease of charging and long battery life. Some noted the convenience of not needing traditional batteries.
...like the charger as i5 has an internal battery so can charge without an electrical outlet... Read more
...i can place them in the charger and have no need for the pesky batteries... Read more
...unbelievably easy to charge... Read more
...they are much easier to charge than having to change a battery, but that was not a terrible drawback for my original hearing aids. and traveling is actually easier with batteries, since i don't have to remember the charger. so that's kind of a wash... Read more
...i like that they don't require batteries like my old widex... Read more
...i also love the extra-long charge life. the charging unit is small and easy to use as well as secure when i place the hearing aids in to charge overnight... Read more
...batteries are lasting much longer with these has... Read more
...lastly, the hearing aids stay charged all day. i wear them between 12-14 hours a day. there is no loss of sound or quality... Read more
...the easy charge is a plus... Read more
...widex doesnt have a rechargeable case option for this hearing aid and every other manufacturer does... Read more
Bluetooth connectivity is appreciated for its convenience, though some users experienced issues with connection strength and functionality. Overall, the feature is seen as beneficial.
...location tagging - the app never switches to programs i have tagged with specific locations... Read more
...the automagic bluetooth connect to my phone is awesome... Read more
...however, whenever the phone rings, i have to choose whether to have the audio pipe through my hearing aids or answer the phone normally; i wish i could set this once -- not every time the phone rings... Read more
...the blue tooth is fair at best. i turn it off because phone calls are so quiet, i can't hear anything if there is any noise around me. i tried listening to the radio but my aids kept cutting out when i put my phone in my pocket... Read more
...the bluetooth is great, although i am still getting used to hearing texts and the phone ringing right in my ears... Read more
...would highly recommend the blue tooth technology be adaptable to other devices, most of all ,tv . ... Read more
...i am getting used to the bluetooth features. i am not completely there just yet!... Read more
...the bluetooth capability, where these automatically hook to my phone so if i have a phone call come in, or i’m listening to anything on the phone it automatically goes to my hearing aids and i really like that... Read more
...streaming capabilities... Read more
...i like the fact i can bluetooth my phone to the hearing aids if i chose to. i usually don’t but it’s great in noisy areas or even if i want to listen to a podcast on my phone without removing the hearings aids and inserting portable earbuds to listen... Read more
Customer service is highly rated, with users praising the professionalism and responsiveness of the support team, including quick resolutions to issues.
...great customer service... Read more
...thank you so much for your professionalism... Read more
...i got in touch with jeff (who is also the president of ziphearing!) and he explained everything and got the ball rolling... Read more
...thanks to my audiologist for perfection... Read more
...my local provider contacted them while i was in my appointment. two widex representatives were on the phone line with my provider. when they could not solve the software issue, i was provided a loaner pair of hearing aids. widex immediately shipped replacement hearing aids overnight... Read more
...and the customer service was equally good... Read more
The hearing aids are perceived as durable and reliable, with users appreciating the lack of issues with battery life and unexpected failures.
...the widex 440's seem durable... Read more
...best of all…no fumbling with expensive batteries that don’t seem to last that long and have stopped working unexpectedly making the change to new ones inconvenient at times... Read more
...uncomfortable and unreliable. they are glitchy... Read more
The hearing aids are considered easy to use, with a user-friendly app that allows for extensive customization. Some users noted limitations in control options, but overall feedback is positive.
...the software is better— user interface is clean and efficient, and modifications are remembered!... Read more
...i also like their app for controlling the aids. i can use preset programs; but i can also adjust those for better clarity and sound and create my own programs to fine tune the aids even more... Read more
...from the beginning to receiving to fitting was a great experience... Read more
...the app is easy to use, and is handy for experimenting with different programs and eq settings for optimum hearing... Read more
...easy to use... Read more
...amazingly easy to use... Read more
...the relaxation programs seem to be helpful for my tinnitus, especially like the waves and chimes... Read more
...have numerous adjustment features... Read more
...these hearing aids were a breeze to adjust to. totally easy to wear... Read more
...i like being able to control the settings through the mobile app on my phone... Read more
Mixed feedback on performance in noisy environments, with some users experiencing difficulty in such settings. However, others noted improvements over previous models.
...i was at one meeting never being able to hear anyone talk in that situation and unable to find an adjustment that would work, although i spent the whole time searching. also, i hear a lot of background noise... Read more
...the transport program is really good at reducing wind and road noise. the directional control is great when at restaurants with one other person... Read more
...i could understand people far better than before, and sounds around me were full and dimensional... Read more
...the volume can be a problem, since the adjustments made in various personalized programs i have created, seems to be inadequate in normal conversations, and especially if it's a woman who speaks softly... Read more
...when they moved around behind the ear, there was a lot of clicking or crackling noise generated... Read more
...i can't hear anything if there is any noise around me... Read more
...following conversations, especially in noisy environments, were difficult. music had lost its \u2018sparkle\u2019 and understanding dialogue in television and films, particularly with the mumbling of modern actors, was becoming impossible... Read more
...best of 3 different hearing aids i've used... Read more
...at the theatre though, i need to get a hearing device as hearing aids don't suffice... Read more
...i am a bit disconcerted by the occasional little shrieks from them and am still getting used to the heightened sounds of irrelevant noises... Read more
The sound quality of the Widex Moment hearing aids is highly praised, with users noting excellent performance in music and natural sound reproduction. Some users experienced issues with certain frequencies, but overall feedback is overwhelmingly positive.
...the sound quality (including music) is excellent... Read more
...my new widex moment smartric hearing aids are exactly what i needed to enjoy listening to music again. since i got them i’ve listened to both live and recorded music and the difference between these and my old hearing aids is incredible... Read more
...the reason i like them is because they help me hear in situations that i wasn't able to before... Read more
...the sound quality is amazing, especially when listening or playing music (guitarrist)... Read more
...music sounds fantastic. the default universal program works well in most situations. the puresound program really picks up ambient noise, so is great for being out in nature... Read more
...the sound quality is great... Read more
...i heard nothing but natural sound - like it was when i was young. it almost made me think that something was wrong, or the aids weren't working. until i noticed that i could understand people far better than before, and sounds around me were full and dimensional. high notes are present again, and i love the new bass notes i'm hearing again. music once again fills my soul... Read more
...sound quality excellent... Read more
...the boost of the frequencies that i lost have restored my music high end, it's wonderful... Read more
...the voices of most women have a hollow, echo, disturbing pitch to them... Read more
Customers feel the hearing aids offer good value, appreciating the quality and features relative to the price. Discounts and positive purchasing experiences were highlighted.
...the manufacturer focused its money more on research and development rather than advertising. if you value quality and enjoy music, go for widex!... Read more
...glad i went with the higher model. happy with my purchase... Read more
...i got these through ziphearing at a great price... Read more
...if i have to have another pair it'll definitely be from this provider... Read more
...amazing product, price and service... Read more
...after wearing each type of hearing aid for one week, i decided to purchase the widex moment. one month later i am still pleased with these hearing aids... Read more
...i found the internet site ziphearing, which was highly rated and offered a substantial discount... Read more
...it is a luxury that i am enjoying... Read more
...i have not had them for a long enough time to give them a 5 star rating but they have worked as described by the doctor... Read more
...amazed as to how much better the new technology is... Read more
Showing 1 - 10 of 60 total reviews Clear all filters
A Revelation
Amazed
I’m real happy with the Widex Moment
Game changer
Outstanding Upgrade
Natural
Thanks to my audiologist for perfection
Widex Moment Sheer vs. Signia Stilleto Trial
I Was Hoping for More....
Top quality
Choose questions category:
The SmartRIC, sRIC R D, RIC 312 D, BTE R D, and BTE 13 D models are all Made for iPhone, which means they can connect directly with iPhones to stream music, phone calls, and more. These models are also compatible with the new Android protocol, Audio Streaming for Hearing Aids (ASHA), allowing direct streaming from select Android devices with Android 10 and Bluetooth 5.0. If your phone isn't directly compatible with MOMENT, or if you're getting the RIC 10 model or one of the custom in-the-ear Moment models, you can still get Bluetooth functionality via the COM-DEX streaming accessory.
Yes, but only via the COM-DEX or Sound Assist accessory. You'll be able to hear the callers voice streaming through the hearing aids, and the caller will hear your voice via the microphone on the COM-DEX or Sound Assist device, which should be worn around your neck so the microphone is in close proximity to your mouth.
The Moment sRIC and BTE R D models last around 16 hours a day with a few hours of streaming. With no streaming, they should last around 20 hours. The SmartRIC model lasts 37 hours without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming.
The newest model from Widex (SmartRIC), is compatible with a portable charger, which will allow you to charge the hearing aids on the go. Unfortunately Widex doesn't make a mobile power pack or travel charger for any of their other models, but they do have a recommendation. If you buy a mobile power bank, like the kind used for cell phones, you can plug your Widex into that and draw power from it. Widex recommends the following powerbanks, which can be found on Amazon: ZMI PowerPack 10000mAh, Anker PowerCore 10000mAh, Anker PowerCore 20100mAh.
The SmartRIC model sets itself apart from other Widex Moment models through several distinctive features, despite being built on the same platform and using the same chip. The design has been refined, with Widex adjusting the angle of the microphones to significantly reduce wind and handling noise and improve speech clarity in noisy environments. Additionally, SmartRIC introduces a new portable charger, which is a notable advancement. This charger is equipped with its own lithium-ion battery, capable of storing an industry-best 5 full charges, offering convenience for users on the go. Furthermore, the SmartRIC model boasts an improved battery life over other rechargeable Moment models, delivering 37 hours of operation without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming. Initially, the SmartRIC is available in the 440, 330, and 220 technology levels, catering to a range of user requirements. The SmartRIC is available in 5 colors, which can be seen here: https://www.widex.com/en/hearing-aids/smartric/
Apps (by popularity)
MOMENT app
ZEN app
COM-DEX app
*Double tap on the app to open it in the store
Accessories (by popularity)
KEY FEATURES
1. Dome
The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.
2. Microphone
The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.
3. Receiver
The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.
4. Receiver wire
This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.
5. Rechargeable or disposable batteries
The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.
6. Push button
The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.
7. Water resistant
Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.
8. Wax filter
When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.
9. Dome
The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.
10. Microphone
The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.
11. Receiver
The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.
12. Receiver wire
This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.
13. Rechargeable or disposable batteries
The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.
14. Push button
The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.
15. Water resistant
Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.
16. Wax filter
When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.
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