Widex Moment with local care

COSTS, REVIEWS, MODELS

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Moment 440
Moment 330
Moment 220
Moment 110
What's the difference between Moment 440, 330, 220, and 110?
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Over 13,000 satisfied customers

The image of color hearing aids
Silver grey (21.5% popularity)
Can't decide? No problem! We're happy to ship a few different colors :)

What we love about Moment

Fast Processing iconFast Processing

It’s in the name. Thanks to MOMENT’s industry-leading processing time of .5 milliseconds, you’ll hear sound at precisely the moment it occurs.

Rechargeability (optional) iconRechargeability (optional)

Lithium-ion battery technology ensures you can comfortably enjoy a full day of hearing, including streaming from your favorite devices. Simply set your hearing aids in their charger at night, and you'll wake up to fully-powered devices in the morning.

Bluetooth Connectivity iconBluetooth Connectivity

Connects directly to your iOS®, and select Android™ devices so you can stream audio in excellent quality directly to your hearing aids.

How to get Widex Moment locally and save

1Make sure there is a ZipHearing provider in your area Ziphearing man with laptop emoji

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2Schedule your consultation Ziphearing calendar emoji

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3Hear better Ziphearing chart emoji

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Moment fits

How hearing aids looks on the head
Silver grey (21.5% popularity)
(tap once on the head to see hearing aids off the ear)
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available

Financing Available

Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care

Local Care Included

Heart icon - local care

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Widex recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=

3 Year Warranty

Warranty icon - warranty

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids

Supplies

Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by:Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by:Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry.More about Brad Ingrao
Updated:Jun 19, 2022
Widex Moment

This sound changes everything

Released on July 8, 2020, MOMENT is Widex's flagship line of hearing aids, available in all styles, and for all hearing losses.

MOMENT is most well-known for having the fastest processing time on the market. The result? A more natural, real time sound quality, with less echo.

According to Widex, “Now you can hear every moment like you used to.” That may be a little optimistic, but MOMENT may be just the hearing aid to get you to the warm, balanced, natural hearing you remember.

Widex Moment at a glance

AI-driven pros and cons of Widex Moment, based on (39) written reviews and (10) video reviews

Utilizing Chat-GPT 4, we've curated valuable product insights from the user reviews on this page. This is a summary of firsthand experiences from verified Widex Moment users.

Pros

  • Sound Quality: Many users praised the sound quality of the Widex Moment hearing aids, describing it as natural and exceptional. Some users mentioned that the hearing aids restored their ability to hear high-pitched sounds, TV, and music with clarity.
  • Bluetooth Connectivity: Bluetooth connectivity to smartphones was a significant advantage for users, allowing them to stream audio, answer calls, and control their hearing aids via a mobile app. Bluetooth connectivity improved the hearing aid's functionality, making it easier to use with various devices.
  • Streaming Sound Quality: Some users highlight the good streaming quality of these hearing aids when listening to music through Bluetooth. While not as good as dedicated headphones, they offer a satisfactory music listening experience.
  • Comfort: Users generally found the Widex Moment hearing aids to be comfortable for extended wear, even for 8+ hours at a time. The rubber domes were mentioned for their secure fit without causing discomfort.
  • Customization and Control: The Moment App provided users with the ability to customize and control their hearing aids, such as adjusting volume, tone, and creating personalized programs. The app allows for adjustments in treble, mid-range, and bass frequencies, as well as the creation of custom settings for various listening situations.
  • Rechargeable: Rechargeable models were positively mentioned for their convenience, eliminating the need to change batteries.
  • Discreet Appearance: Users liked that the hearing aids were relatively discreet and not easily noticeable when worn.

Cons

  • Bluetooth Connectivity: While Bluetooth connectivity was praised by many, some users mentioned issues such as quiet phone calls or dropouts when the phone was placed in a pocket. Adjusting to hearing phone calls directly through the hearing aids was challenging for a few users.
  • Sound for TV: Some users found that the hearing aids did not provide satisfactory sound quality when watching TV, particularly in terms of voices, which could sound hollow or echoey.
  • Size and Fit: A few users noted that the size and fit of the hearing aids were not ideal, especially when wearing glasses or experiencing discomfort in their ears. Adjusting the earpieces to fit comfortably could take time.
  • Feedback Issues: Some users report occasional feedback issues, although they mention that these can be mitigated by adjusting frequencies and volume.
  • Music Streaming Quality: While suitable for casual music listening, the hearing aids are not considered on par with dedicated headphones for music enthusiasts.
  • Background Noise in Certain Situations: Users mention challenges in crowded or noisy environments, where background noise can still be a significant issue despite the noise-canceling features.
  • Incomplete User Manual: Users have mentioned issues with the provided user manual, which doesn't always cover all aspects of using the hearing aids. Some had to find additional resources online to understand their device fully.

Sales popularity of Moment vs.

over the last 60 days

Relative sales popularity of Widex models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Moment

Based on our internal sales data. Updated daily.

BOUGHT BY 100%of our customers who've bought Widex in the last 90 days
RETURNED BY 18.2% of customers during their 45 day trial period for a 100% refund
ZipHearing Return PolicyWe think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE FOR
WIDEX MOMENT IS
33% less
than the national average price
ZipHearing Price

Widex's product naming convention

Widex
Brand
Moment
Model
440
Tech level
mRIC
Style
R
Rechargeable

Moment tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range68.2%
Hearing Aids prices range68.2%
Tech level% of sales
Moment 44068.2%
Moment 33024.3%
Moment 2206.4%
Moment 1101.1%

Widex Moment models

Sorted by popularity. Based on our internal sales data. Updated daily.

Widex Moment comes in 11 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Moment 440, 330, 220 or 110. The majority of ZipHearing customers buy the Widex Moment mRIC R D (Discontinued) model (shown in position 1 below), with the 440 technology level.

RATING1
The image of Widex Moment mRIC R D (Discontinued) hearing aidsmRIC R D (Discontinued)
mRIC R D (Discontinued)

Receiver-in-canal style with a lithium-ion rechargeable battery. Discontinued Sept '22 and replaced with sRIC R D.

38.8%
of our customers choose this model
13.8%
of our customers returned this model for a full refund
RATING2
The image of Widex Moment sRIC R D hearing aidssRIC R D
sRIC R D

Receiver-in-canal style with a lithium-ion rechargeable battery

37.4%
of our customers choose this model
21.1%
of our customers returned this model for a full refund
RATING3
The image of Widex Moment RIC 312 D hearing aidsRIC 312 D
RIC 312 D

Receiver-in-canal style with a size 312 battery

12.9%
of our customers choose this model
19.4%
of our customers returned this model for a full refund
RATING4
The image of Widex Moment SmartRIC R D hearing aidsSmartRIC R D
SmartRIC R D

Receiver-in-canal style with a lithium-ion rechargeable battery

4.3%
of our customers choose this model
16.7%
of our customers returned this model for a full refund
RATING5
The image of Widex Moment RIC 10 hearing aidsRIC 10
RIC 10

Non-wireless receiver-in-canal style with a size 10 battery

2.5%
of our customers choose this model
7.1%
of our customers returned this model for a full refund
RATING6
The image of Widex Moment CIC hearing aidsCIC
CIC

Completely-in-canal style with a size 10 battery

1.1%
of our customers choose this model
33.3%
of our customers returned this model for a full refund
RATING7
The image of Widex Moment Custom hearing aidsCustom
Custom

In-the-canal or in-the-ear style with a size 312 battery, onboard controls available

0.9%
of our customers choose this model
80%
of our customers returned this model for a full refund
RATING8
The image of Widex Moment CIC Micro hearing aidsCIC Micro
CIC Micro

Widex’s smallest completely-in-canal style with a size 10 battery

0.7%
of our customers choose this model
50%
of our customers returned this model for a full refund
RATING9
The image of Widex Moment BTE 13D hearing aidsBTE 13D
BTE 13D

Behind-the-ear style with a size 13 battery

0.5%
of our customers choose this model
33.3%
of our customers returned this model for a full refund
RATING10
The image of Widex Moment BTE R D hearing aidsBTE R D
BTE R D

Behind-the-ear style with a lithium-ion rechargeable battery

0.5%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING11
The image of Widex Moment XP hearing aidsXP
XP

In-the-canal or in-the-ear style with a size 312 battery and telecoil, no onboard controls

0.4%
of our customers choose this model
0%
of our customers returned this model for a full refund

Widex Moment 440 vs 330 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model110220330440
Sales popularity1.1%6.4%24.3%68.2%
Return rate16.7%19.4%18.4%18.1%
Tech levelLowMidAdvancedPremium
Bands6101215
Programs3345
Fluid Sound Analyzer (sound classes)34711
SoundSense Learn
SoundSense Adapt
Reverse Focus Programvia Moment Appvia Moment Appvia Moment App
Phone+
Speech Enhancer
SmartWind Manager
High-Frequency Boost

*some features may not apply to all models on this page

For a more detailed comparison, see Widex`s feature matrix

Widex Moment reviews

The video and/or written reviews below are from real ZipHearing customers who bought and wear Widex Moment hearing aids. Every ZipHearing customer is invited to create written and video reviews and is compensated up to $235 for doing so. We ask our customers to provide unbiased reviews highlighting both the pros and the cons of their hearing aids. We hope you find these firsthand experiences of Widex Moment helpful!
Preview for the "Can’t say enough good things about it" video
03:08

Can’t say enough good things about it

Review by: Robert from WA
Model: Widex Moment 440 RIC 312 D
Bought: Feb 2021

Summary: Bob, a 75-year-old retired physician with a 12-year history of hearing loss, shares his experience with the Widex Moment 440 hearing aids. After trying products from five major manufacturers, he finally found satisfaction with the Widex Moment 440, praising its authentic sound quality for music and speech recognition. Influenced by a detailed review from Michael Fremer, a long-time editor for Stereophile magazine, Bob was impressed by the hearing aids' "pure sound" mode, which greatly enhanced his music listening experience. He highly recommends the Widex Moment 440 for its remarkable sound clarity and settings, noting no drawbacks and emphasizing its exceptional ability to replicate music, a sentiment echoed by audiology expert Mead Killion.

Preview for the "I couldn't be happier with these" video
03:23

I couldn't be happier with these

Review by: Suzanne from CO
Model: Widex Moment 440 sRIC R D
Bought: Oct 2022

Summary: Suzanne, an 87-year-old from Colorado, praises her new Widex Moment Sheer 440 hearing aids after ten years of using different brands, noting their superior programmability and effectiveness in various settings like public places and while watching TV. She highlights the clear sound quality for music, a reason many musicians favor Widex Moment, and details her positive experience with the charging unit and improved hearing. Despite challenges like adjusting to phone calls through the aids and needing time for her brain to adapt, Suzanne highly recommends Moment Sheer hearing aids for their significant impact on her quality of life.

Preview for the "These work amazingly well" video
04:08

These work amazingly well

Review by: Michael from CA
Model: Widex Moment 440 sRIC R D
Bought: Oct 2022

Hello my name is Michael and I am reviewing the hearing aids that I got a couple months ago, they’re called Widex Moment 440, they’re the top of the line Widex behind the ear hearing aids and I like them a lot. After trying Oticons and Phonaks, both top of the line, I chose these for a couple of reasons, one is as a musician there’s a slight edge in sound quality for music that I appreciate, I’m pretty picky about that. Not only are the Widexs good sounding on their music setting but also my provider was able to dial in exactly the equalization that I wanted, which I asked for based on frequency curves and things that I know sound good to me, and so that was excellent. The other reason that I chose them is the phone app, the phone app is different and better to me than the apps for the other brands because you can design your own program with Widexs and in a very tailor made way and then save it so that if you have your phone with you you can choose something, I created one for noise suppression when there’s like a background fan sound or something like that going on, that’s a little bit better than the default, and there’s all kinds of different things you can create that way, I really appreciate that. The domes are also very comfortable for my ears and I’m gonna show you one of the hearing aids up close, and um, that little rubber dome, this is a small, there’s different sizes, this one has 2 vents which you can’t really see, but that works well for my particular hearing loss, um, which is not a severe hearing loss and it’s um quite a bit of mid range loss so that a closed dome wouldn’t work well for me but these work very well. One downside about the Widexs compared to some other brands is that they have one button and you get to choose, either that button is going to control which program, or it’s going to control the volume, but it won’t do both, you get to specify one or the other and that really bothers me because those are 2 things I want to control on demand whenever I need to. There is a workaround, I got this, this is called an RC-DEX that Widex makes, it’s a little remote control unit that you can carry on your keychain, in your pocket and it connects by Bluetooth to the hearing aids and you can control both of those 2 things. So that’s the workaround, of course you can also control it from your phone app but that’s not always convenient, sometimes you want something a little less obvious or less bulky to carry around. So that’s one downside, I saved a couple of thousand dollars by going through ZipHearing, that was amazing, and ZipHearing has contracted with a local provider here in Santa Cruz, Ca who has been great, I really appreciate that provider. As far as advice to people choosing hearing aids I would say don’t settle for something you’re not really happy with. Either go back to the provider to get it really dialed in, I think I’ve been back about 5 times to get the sound of these dialed in the way that I like and also the right domes and everything. So I would do that, or just choose a different model, as you can tell I’ve been through several different models and any provider should be happy to let you return and try different models. This is a big investment and it’s a really important thing for your day to day life so it’s worth really getting it to be what you want it to be. And the technology is there to make these work amazingly well, so once again I recommend the Widex Moment 440 and good luck in your search for the best hearing aid.

Preview for the "Streaming music is really good" video
03:47

Streaming music is really good

Review by: Larry from CA
Model: Widex Moment 440 mRIC R D (Discontinued)
Bought: Mar 2022

Summary: Larry from San Diego County shares his experience with his first hearing aids, the Widex 440s, chosen after his wife’s recommendation. He appreciates their clear and natural sound, especially noting the improvement in hearing high-frequency sounds like family conversations and TV. Larry highlights the excellent music streaming quality of the Widex Moment 440s, comparable to AirPods, but points out their limitations in noisy environments like restaurants and while watching TV due to inadequate noise cancellation and focus features. Despite these issues, he recommends these hearing aids, particularly for music enthusiasts, and advises those unsatisfied with their first set of hearing aids to explore other options.

Preview for the "I’m real happy with the Widex Moment" video
05:33

I’m real happy with the Widex Moment

Review by: Jim from CA
Model: Widex Moment 330 mRIC R D (Discontinued)
Bought: Jan 2022

Summary: Jim, an experienced hearing aid user, praises the Widex Moment for its advancements over older models, especially in handling high-frequency sounds. He highlights their discreet design, effective digital adjustments, and the convenience of rechargeable batteries, eliminating the need for spares. While he enjoys the Bluetooth connectivity for phone calls, he notes music streaming is not on par with specialized devices like AirPods. As a college professor, Jim appreciates the improved clarity in understanding students, particularly in noisy environments, and values the hearing aids' background noise filtering capabilities. He recommends the Widex Moment for anyone with hearing difficulties, noting the significant improvement in his quality of life and ability to participate in conversations.

Preview for the "Some of the marketing is disappointing" video
08:29

Some of the marketing is disappointing

Review by: Lars from VA
Model: Widex Moment 440 sRIC R D
Bought: Feb 2023

Summary: Lars reviews the Widex Moment 440 hearing aids based on his personal experience, and highlights their clarity and how they have improved his communication in personal and professional settings. Despite appreciating the directional settings in the Widex app and the comfort mode for reducing sharp sounds, Lars finds the dependency on audiologists for programming adjustments and the open design of the charging case as downsides. He is particularly disappointed with the poor music streaming quality, contradicting Widex's marketing claims of being the best headphones. Although podcasts and phone calls are somewhat manageable, he finds the sound tinny and lacking clarity. Overall, while Lars sees the Widex Moment as a good hearing aid choice, he feels misled by some marketing aspects and suggests improvements in user support materials.

Show4 More

Written Reviews

Review by Bill on Aug 27, 2020
Model: Widex Moment 440 RIC 312 D
Rating:
VERIFIED BUYER | Malden, MA

Amazed

I previously had a pair of high end hearing aids for 8 years and felt it was time to update with a new pair.. I choose Widex Moment and was amazed as to how much better the new technology is.
Review by Jim on Jun 14, 2022
Model: Widex Moment 330 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | San Diego, CA
Silver grey mRIC RD moment hearing aids laying side by side on table
Close up of silver grey hearing aid behind the ear blending well with hair color
2 moment 330 rechargeable hearing aids in charger with green indicator light showing

I’m real happy with the Widex Moment

I've worn hearing aids for over a dozen years and have difficulty understanding people and separating words and particularly higher frequencies. I'm happy with these Widex Moment- they're hardly visible at all, most people don't even know I'm wearing them, and I like that they don't require batteries like my old Widex. Another thing that I really like about these that I didn’t have before is the Bluetooth capability, where these automatically hook to my phone so if I have a phone call come in, or I’m listening to anything on the phone it automatically goes to my hearing aids and I really like that.
Review by Fred on Mar 02, 2021
Model: Widex Moment 440 RIC 312 D
Rating:
VERIFIED BUYER | Carmichael, CA

Game changer

The Widex Moment with Bluetooth connectivity and the Moment App for personal control is a game changer for me. I work with clients by telephone. My hearing was getting so bad I couldn't hear on the phone and that I thought I was going to be forced into retirement. Bluetooth connecting my cell phone to my hearing aids saved my career. I can actually hear better on the telephone now than I can in person.
Review by Bob on Feb 13, 2023
Model: Widex Moment 110 sRIC R D
Rating:
VERIFIED BUYER | Edina, MN

Thanks to my audiologist for perfection

My hearing loss was minor. The Widex Moment hearing aids recommended by my provider are amazing. I’m calling my new hearing ability a super power. It is a luxury that I am enjoying.
Review by Michael on Feb 09, 2023
Model: Widex Moment 440 sRIC R D(Titanium grey)
Rating:
VERIFIED BUYER | Santa Cruz, CA
silver grey moment sRIC 440 hearing aid in palm of hand
Moment Sheer device sitting next to glasses on table
Moment sheer hearing aid tucking neatly behind the left ear of the wearer
Left moment sheer in charger with green light on
Color: Titanium grey

Top quality

I got Widex Moment Sheer 440 hearing aids. They are the most transparent hearing aids I have tried (meaning I don't notice them as much and I hear well). As a musician I am quite happy with the sound and love the way you can design your own programs in the app. One downside: Their one button can be used EITHER for volume adjustment or program selection, but not both. (You choose which via your provider.) That's an annoying omission.
Review by Stephen on Feb 21, 2023
Model: Widex Moment 440 sRIC R D
Rating:
VERIFIED BUYER | Blaine, MN

A Revelation

After I lost 90% of my hearing (due to a Covid-caused inner ear infection), I made the decision to get hearing aids. While my ear infection was successfully treated I still had my previous hearing loss which, while not profound, was enough to interfere with activities in my daily life. Following conversations, especially in noisy environments, were difficult. Music had lost its ‘sparkle’ and understanding dialogue in television and films, particularly with the mumbling of modern actors, was becoming impossible. So, after consulting with some of my friends, I explored my options. I found the internet site ZipHearing, which was highly rated and offered a substantial discount. The site works as a brokerage, working with selected audiologists, to send customers their way and handle all the billing issues. I got in touch with Jeff (who is also the president of ZipHearing!) and he explained everything and got the ball rolling. After a consultation with a certified audiologist who had an office near me, I sprung for a pair of Widex 440 Moment hearing aids. I was now hearing things as I used to years ago. I had avoided hearing aids for years due to the older models having problems with latency and ‘artificial-ness’. The Widex is very natural sounding. The sound processing they do is very sophisticated, yet I remain unaware of what it is doing, it also has a iPhone app to tweak the sound if needed. The earpieces, while fairly comfortable, can be tiring (especially after a full day's use) and a lot of the restored high frequency sounds are really just noise (crackling paper, creaks and squeaks) that I could live without!
Review by William on Jan 04, 2021
Model: Widex Moment 330 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Christiansburg, VA

Hearing like I'm 20

Convinced Widex Moment HA have given me sound quality comparable to what my 20 year old ears had, music choices are different though. Jazz has those soft brush drum sounds and the high pure horn notes. Classical has all the strings and horns. Custom programs let you easily dial it back when grandkids are around. Batteries are lasting Much longer with these HAs.
Review by Steve on Sep 30, 2020
Model: Widex Moment 330 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Cuyahoga Falls, OH

Natural

I have the new Widex Moment RIC (rechargeable). The sound quality is excellent and natural. These hearing aids fit in my ear very comfortably. As with all of the brands I tried, the hearing aids do have to compete for room behind my ear with my glasses. But there is no discomfort.

I really like the controls I have for the hearing aids with the app on my phone. I have about 7-8 programs saved and can easily switch between them through the app. If I think a program is not right for the environment I am in, I make adjustments to volume, tone, etc. I can save this as a new program if I want, but I don't always do that because I don't want to have so many programs that I spend too much time trying to get to the perfect sound fit. Simply make an adjustment.

Lastly, the hearing aids stay charged all day. I wear them between 12-14 hours a day. There is no loss of sound or quality. I don't stream music or other sounds through them often, but I do use them consistently as a phone earbud. The hearing quality on my end works great. I do notice sometimes that the person on the other end may not hear me completely. So far when that has happened, I have been 3-5 feet away from my phone, which may be the cause. When I hold the phone or keep it near me, their reception improves.
Review by Christine on Jan 14, 2023
Model: Widex Moment 440 sRIC R D(Autumn beige)
Rating:
VERIFIED BUYER | Bradenton, FL
two beige widex moment sheer 440 hearing aids in charger
Color: Autumn beige

Outstanding Upgrade

I have worn hearing aids for six years. Recently I looked into upgrading into more improved hearing aids, and after trying another brand, went back to Widex. The primary reason was the fit. They are a bit smaller than my originals, and they simply fit my small ears and the curve of my outer ear better than the Oticons I tried. They are much easier to charge than having to change a battery, but that was not a terrible drawback for my original hearing aids. And traveling is actually easier with batteries, since I don't have to remember the charger. So that's kind of a wash. But for daily use, nothing beats the simple ability to pop them right in each morning. The Bluetooth is great, although I am still getting used to hearing texts and the phone ringing right in my ears. There is a learning curve with this newer technology, and I am still learning how to get the most from it. Overall, I am very happy with these hearing aids, and especially the Widex brand.
Review by Robert on Apr 20, 2021
Model: Widex Moment 440 mRIC R D (Discontinued)
Rating:
VERIFIED BUYER | Centennial, CO

So far so good

So far so good. They have definitely improved my hearing of high pitch sounds and that is why I got them. I have not had them for a long enough time to give them a 5 star rating but they have worked as described by the doctor. It does take a while to get use to hearing aids since this is my first set.
Show29 More

Common questions about Widex Moment hearing aids

Bluetooth / ConnectivityRechargeabilityDisposable BatteriesControls/AppsMiscellaneous

Choose questions category:

Is this hearing aid Bluetooth compatible?

The SmartRIC, sRIC R D, RIC 312 D, BTE R D, and BTE 13 D models are all Made for iPhone, which means they can connect directly with iPhones to stream music, phone calls, and more. These models are also compatible with the new Android protocol, Audio Streaming for Hearing Aids (ASHA), allowing direct streaming from select Android devices with Android 10 and Bluetooth 5.0. If your phone isn't directly compatible with MOMENT, or if you're getting the RIC 10 model or one of the custom in-the-ear Moment models, you can still get Bluetooth functionality via the COM-DEX streaming accessory. 

Does this hearing aid allow for hands-free phone calls?

Yes, but only via the COM-DEX or Sound Assist accessory. You'll be able to hear the callers voice streaming through the hearing aids, and the caller will hear your voice via the microphone on the COM-DEX or Sound Assist device, which should be worn around your neck so the microphone is in close proximity to your mouth.

Can this hearing aid be paired directly to my Bluetooth TV?
No. To stream audio from the TV you'll need the TV-DEX device.
How many hours a day do the batteries last?

The Moment sRIC and BTE R D models last around 16 hours a day with a few hours of streaming. With no streaming, they should last around 20 hours. The SmartRIC model lasts 37 hours without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming.

What if I'm on-the-go and my battery dies?

The newest model from Widex (SmartRIC), is compatible with a portable charger, which will allow you to charge the hearing aids on the go.  Unfortunately Widex doesn't make a mobile power pack or travel charger for any of their other models, but they do have a recommendation. If you buy a mobile power bank, like the kind used for cell phones, you can plug your Widex into that and draw power from it. Widex recommends the following powerbanks, which can be found on Amazon: ZMI PowerPack 10000mAh, Anker PowerCore 10000mAh, Anker PowerCore 20100mAh.

What is the lifespan of the rechargeable batteries?
The battery should last about 1500 charges. That means if you charge it every day, just over 4 hrs. When the battery dies, your hearing provider will have to ship the hearing aid to Widex for a battery replacement. We expect local providers to charge between $150-$250 for this.
How will I know when my battery needs to be charged?
Depending on how your hearing provider has setup the hearing aid, a few hours before the battery dies you'll hear a spoken notification that says "battery low," or a tone. Then, a few minutes ebfore the battery dies, you'll hear the same notification again, reminding you that you need to charge your hearing aids.
How long does it take to get a full charge?
A full charge takes 4 hrs, and that'll get you 16-24 hours of battery life. A 30 minute quick charger will get you 4 hours of battery life.
Does the charger include a dehumidifier?
The standard charger included with all orders does not. If you live in a humid environment or are concered about moisture, we recommend upgrading to the Charge n Clean charger which does have a drying feature.
How long do the batteries last?
The battery on the RIC 10 & CIC model will only last 2-4 days. The 312 battery models will last 4-6 days.
How will I know when it's time to change the battery?
Depending on how your hearing provider has setup the hearing aid, a few hours before the battery dies you'll hear a spoken notification that says "battery low," or a tone. Then, a few minutes ebfore the battery dies, you'll hear the same notification again.
Are the batteries hard to change?
The RIC 10 model, and CIC model can both be challenging if you have poor dexterity, because they use the smallest battery size available. The size 312 batteries on the other models are easy enough for most people to change.
How can I control this hearing aid, and which settings can I control?
If the model has an onboard push button, that can be used to control the volume and program, as can the RC-DEX remote. Or, you can use the MOMENT app to control the volume, program, base and treble, and microphone directionality.
Does the app have a “Find My Hearing Aid” feature?
Yes, though in order for this feature to work, your hearing aids must have been paired to your phone prior to misplacing them. If they were, the app will identify the last location where the aids were in communication range of the phone, allowing you to narrow your search.
How do I turn this hearing aid on and off?
If you use the rechargeable model, press and hold the onboard rockerswitch's bottom button down for 3 seconds to turn it on or off. Or, simply place the hearing aid in the charger. If you use a model with disposable batteries, opening the battery door will turn it off, and closing it will turn it on.
Which models offer Widex Zen Therapy for tinnitus relief?
All models and technology levels have relaxing Zen tones built in, with the exception of the CIC Micro style.
How is the SmartRIC (released Feb 7, 2024), different than the other Moment models?

The SmartRIC model sets itself apart from other Widex Moment models through several distinctive features, despite being built on the same platform and using the same chip. The design has been refined, with Widex adjusting the angle of the microphones to significantly reduce wind and handling noise and improve speech clarity in noisy environments. Additionally, SmartRIC introduces a new portable charger, which is a notable advancement. This charger is equipped with its own lithium-ion battery, capable of storing an industry-best 5 full charges, offering convenience for users on the go. Furthermore, the SmartRIC model boasts an improved battery life over other rechargeable Moment models, delivering 37 hours of operation without Bluetooth streaming and up to 27 hours with 8 hours of Bluetooth streaming. Initially, the SmartRIC is available in the 440, 330, and 220 technology levels, catering to a range of user requirements. The SmartRIC is available in 5 colors, which can be seen here: https://www.widex.com/en/hearing-aids/smartric/

Is this hearing aid CROS compatible?
No. If you need a CROS transmitter, you'll have to get the older EVOKE model, from 2018.
Can I get this hearing aid with a telecoil?
The RIC 312 D and XP models include a telecoil.
What happened to the Moment mRIC R D model?
In September of 2022 Widex discontinued this model and replaced it with the sRIC R D model. The 's' stands for 'Sheer', and you may see Widex Sheer referred to in advertisements, but it's just referring to this new model from Widex- the sRIC R D. As compared to the previous mRIC R D, the sRIC R D has an updated housing and several new software updates. These software updates are all available to existing Widex Moment users (of all styles), and that update can be done through the Moment App.

Compatible apps & accessories

Apps (by popularity)

ZEN app

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. This app plays soothing sounds intended to provide relief from tinnitus. If you use an iPhone, you can stream these sounds directly to your hearing aids. If you use any other phone, you'll need the COM-DEX accessory to stream to your hearing aids.
RATING2
The image of COM-DEX app hearing aids
COM-DEX app

COM-DEX app

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. If your hearing aids don't directly connect to your phone via Bluetooth, and you use the COM-DEX accessory, this is the app for you. This app allows you to adjust the volume, programs, mute the hearing aids, and change the focus direction of the microphones

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING1
*Included with rechargeable orders
The image of Charger hearing aids
Charger, $149

Charger, $149

*Included with rechargeable orders

This is the standard charger that comes with all rechargeable hearing aids. Fully charges your hearing aids in 4 hours, providing 16-20 hours of power. A quick charge of 30 minutes will provide 4 hours of power.
RATING2
*Included with SmartRIC orders
The image of SmartRIC Portable Charger hearing aids
SmartRIC Portable Charger, $149

SmartRIC Portable Charger, $149

*Included with SmartRIC orders

The Portable Charger is included with all SmartRIC orders and offers a practical solution for charging on the go. It provides up to 37 hours of hearing from a single 4-hour charge, with a 30-minute charge option available for up to 8 hours of use. This makes it suitable for extended daily use without the constant need for recharging. Capable of holding five charges, the charger can last over a week without needing to be plugged in, catering to the needs of active users. Its compact design ensures it can be easily carried in a bag or pocket, and LED light indicators offer a straightforward way to check the charging status at a glance.
RATING3
The image of Charge n Clean hearing aids
Charge n Clean, $150

Charge n Clean, $150

This charger offers the same functionality as the standard charger, but with the added benefit of UV-C treatment and drying, keeping your hearing aids free of bacteria and moisture.
RATING4
The image of Sound Assist hearing aids
Sound Assist, $369

Sound Assist, $369

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. Sound Assist is a multipurpose device that Widex calls a 'Swiss Army Knife' for your hearing aids that fits in the palm of your hand. There are multiple ways to use this accessory. First, and probably the most popular way to use it, is as what's called a 'remote mic' or 'partner mic.' This allows you either clip the device on a partner, or lay it on a table, which allows it to then stream sound directly to your Moment hearing aids, making sound much more clear. You can also use Sound Assist as a Bluetooth bridge between your hearing aids, and devices like your phone, or TV audio, allowing you to stream audio from those devices, and even allowing you to have hands-free phone calls. Finally, you can use Sound Assist to control some of the settings on your hearing aids, and even act as a Telecoil for your hearing aids, if your hearing aids don't have a telecoil. Sound Assist is compatible with all Bluetooth-compatible Widex Moment hearing aids, which is all models except the RIC 10, and the custom in-the-ear models. Sound Assist is powered by a lithium-ion rechargeable battery, which is fully charged in 3 hours and can then provide up to 10 hours of use time.
RATING5
The image of TV Play hearing aids
TV Play, $249

TV Play, $249

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app or on the hearing aids themselves. TV Play is compatible with Moment sRIC R D, RIC 312 D, SmartRIC R D, BTE 13D, and BTE R D.
RATING6
The image of SoundConnect hearing aids
SoundConnect, $79

SoundConnect, $79

Compatible with the following Moment models: sRIC R D, RIC 312 D, SmartRIC, BTE 13 D, BTE R D. With the SoundConnect you will be able to stream the audio from your PC or laptop, directly to compatible hearing aids.
RATING7
The image of TV-DEX hearing aids
TV-DEX, $299

TV-DEX, $299

In most cases, we recommend going with the newer TV Play instead. However, TV Dex could be the right choice if you're ordering a custom in-ear Moment model, as the TV Play is not compatible with the in-ear models. Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app or on the hearing aids themselves.
RATING8
The image of COM-DEX hearing aids
COM-DEX, $249

COM-DEX, $249

Compatible with all Moment models except the CIC Micro. This is a Bluetooth streamer that allows you to stream audio from your phone to your hearing aids. If you have an iPhone, you don't need this, because iPhones directly stream to Widex Moment hearing aids. If you have an Android or any other phone and you want to stream from your phone, you need this. Even if you have an iPhone, it still may make sense to get this, because it does allow for hands free phone calls. Wear it around your neck and the microphone picks up your voice for the person on the other end of the call to hear, so you don't have to hold you the phone to your mouth when speaking.
RATING9
The image of RC-DEX hearing aids
RC-DEX, $149

RC-DEX, $149

Compatible with all Moment models except the CIC Micro. You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.
RATING10
The image of COM-DEX Remote Mic hearing aids
COM-DEX Remote Mic, $269

COM-DEX Remote Mic, $269

Compatible with all Moment models except the CIC Micro. Used as an optional "add on" with the standard COM-DEX. Clip the COM-DEX Remote Mic to a companion's shirt and their voice will stream directly to the COM-DEX worn around your neck, and then to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment. If you have a hard time hearing in noise this accessory is a lifesaver.
Models
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KEY FEATURES

1. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

2. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

3. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

4. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

5. Rechargeable or disposable batteries

The image of Rechargeable or disposable batteries hearing aids feature

The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.

6. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

7. Water resistant

The image of Water resistant hearing aids feature

Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.

8. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.

9. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

10. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

11. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Widex receivers are available in 3 different strengths, standard (S), moderate (M), power (P). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

12. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Widex receivers are available in 5 different lengths: 0,1,2,3 & 4. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

13. Rechargeable or disposable batteries

The image of Rechargeable or disposable batteries hearing aids feature

The model shown is powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. Most people do buy the rechargeable model, and simply put the aids in a charger next to their bed at night, allowing them to wake up with fully charged hearing aids. Other models shown on this page (below) can be powered by a disposable size 312, 13, or 10 battery. These disposable batteries will last anywhere from 5-10 days, depending on how much Bluetooth streaming you do. Your purchase from ZipHearing includes a 1 year supply of disposable batteries.

14. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to control either the volume, or program (not both). In addition, a long press and hold turns the hearing aid off. Some people use this exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use this button often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

15. Water resistant

The image of Water resistant hearing aids feature

Widex Moment has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The IP68 rating means the hearing aid can technically be underwater up to 3 feet, for up to 30 minutes, without sustaining damage, but we’d still advise exercising caution around water.

16. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Widex Nanocare wax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.