Signia Silk Charge&Go IX

COSTS, REVIEWS, MODELS

Silk Charge&Go 7IX $ 3998 /pair
Silk Charge&Go 5IX $ 3598 /pair
Silk Charge&Go 3IX $ 3198 /pair
Silk Charge&Go 2IX $ 2598 /pair
Silk Charge&Go 1IX $ 2398 /pair
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Over 13,000 satisfied customers

The image of color hearing aids
Black (67.8% popularity)
Can't decide? No problem! We're happy to ship a few different colors :)

How to buy Signia Silk Charge&Go IX locally and save

1 Make sure there is a ZipHearing provider in your area Ziphearing man with laptop emoji

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2 Schedule your consultation Ziphearing calendar emoji

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3 Hear better Ziphearing chart emoji

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Signia recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Silk Charge&Go IX fits

How hearing aids looks on the head
Black (67.8% popularity)
(tap once on the head to see hearing aids off the ear)
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available

Financing Available

Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care

Local Care Included

Heart icon - local care

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Signia recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=

3 Year Warranty

Warranty icon - warranty

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids

Supplies

Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by: Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by: Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry. More about Brad Ingrao
Updated: Sep 30, 2023
Signia Silk Charge&Go IX

Ready to wear, rechargeable, completely-in-canal

Released by Signia on October 3, 2023, Silk Charge&Go IX is Signia’s best, smallest, in-ear rechargeable hearing aid.

Silk Charge&Go IX most well-known for being the industry’s first instant-fit, rechargeable, completely-in-canal hearing aid. Unlike other in-the-ear hearing aids, ear impressions are not necessary- this hearing aid can be fit “off the shelf.”

Silk stands alone in the industry, checking several boxes for wearers that other hearing aids cannot. At ZipHearing, we consider Silk Charge&Go IX to be one of the best discreet in-ear hearing aids on the market.

Signia Silk Charge&Go IX at a glance

Sales popularity of Silk Charge&Go IX vs.

over the last 60 days

Relative sales popularity of Signia models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Silk Charge&Go IX

Based on our internal sales data. Updated daily.

BOUGHT BY 27.5% of our customers who've bought Signia in the last 90 days
RETURNED BY 21.8% of customers during their 45 day trial period for a 100% refund
ZipHearing Return Policy We think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE FOR
SIGNIA SILK CHARGE&GO IX IS
32% less
than the national average price
ZipHearing Price

Signia's product naming convention

Signia
Brand
Silk Charge&Go
Model
7
Tech level
IX
Generation

Silk Charge&Go IX tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range 75.9%
Hearing Aids prices range 75.9%
Tech level % of sales
Silk Charge&Go IX 7 75.9%
Silk Charge&Go IX 5 13.8%
Silk Charge&Go IX 3 10.3%
Silk Charge&Go IX 2 0%
Silk Charge&Go IX 1 0%

Signia Silk Charge&Go IX models

Sorted by popularity. Based on our internal sales data. Updated daily.

Signia Silk Charge&Go IX comes in 2 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Silk Charge&Go IX 7, 5, 3, 2 or 1. The majority of ZipHearing customers buy the Signia Silk Charge&Go CIC model (shown in position 1 below), with the 7 technology level.

RATING 1
The image of Signia Silk Charge&Go  CIC hearing aids Signia Silk Charge&Go CIC
Signia Silk Charge&Go CIC

Instant-fit completely-in-canal style with a lithium-ion rechargeable battery.

100%
of our customers choose this model
21.8%
of our customers returned this model for a full refund
RATING 2
The image of Signia Silk Charge&Go  CROS hearing aids Signia Silk Charge&Go CROS
Signia Silk Charge&Go CROS

Instant-fit completely-in-canal style CROS transmitter with a lithium-ion rechargeable battery

9.2%
of our customers choose this model
0%
of our customers returned this model for a full refund

Signia Silk Charge&Go IX 7 vs 5 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model 1 2 3 5 7
Sales popularity 0% 0% 10.3% 13.8% 75.9%
Return rate N/A N/A 22.2% 33.3% 19.7%
Tech level Economy Low Mid Advanced Premium
Channels 16 24 32 36 48
Bands 8 12 16 18 20
Programs 4 4 6 6 6
Dynamic Soundscape Processing 3.0 Level 2 Level 2 Level 3 Level 4 Level 5
eWindScreen Level 1 Level 1 Level 3 Level 4 Level 5
Sound Smoothing Level 1 Level 3 Level 5 Level 5 Level 5
Tinnitus Noise Therapy Manager
Notch Therapy
Ocean Waves Therapy
Binaural OneMic Directionality 2.0
Speech and Noise Management Level 3 Level 4 Level 5
HD Music (presets) 1 3 3
Reverberant Room Program
Auto EchoShield
Extended Bandwith

*some features may not apply to all models on this page

For a more detailed comparison, see Signia`s feature matrix

Signia Silk Charge&Go IX reviews

Customers say

These hearing aids are praised for their discreet, in-ear design and comfortable all-day wear. A few customers find them particularly effective for single-sided deafness. Users appreciate the convenience of rechargeable batteries although some note occasional charging issues. The lack of Bluetooth connectivity is a minor drawback for some, but users appreciate being able to adjust settings via the mobile app. Some users reported a slight tinny sound in certain environments, but overall, the sound quality and functionality are well-regarded.
AI-generated from the text of customer reviews

Video Reviews

Preview for the "The sound experience is very natural" video
04:15

The sound experience is very natural

Review by: Paul from AZ
Model: Signia Silk Charge&Go IX 7 CIC
Bought: Jan 2024

Hello my name is Paul and this is my review of some hearing aids I recently purchased on the ZipHearing website. They’re called Signia Silk, and let me tell you exactly the model, Signia Silk Charge&Go 7ix with CROS. What this means is I have single sided deafness, I’m completely deaf in my right ear, and uh I have reasonably good hearing in my left ear but I do have some hearing loss. So uh these are completely in ear hearing aids from the front you can see that they’re not really very visible, from the side you can see in my ear that you can see them and this is what one of them looks like. They’re very comfortable, easy to put in and out, and the amazing thing is that with my single sided deafness, I was never able to hear anything on the right side and now I can, so the way these work is it wirelessly transmits sound from this side into the hearing aid over here which then plays in my ear, so, I can now hold the phone up to my right ear and have a conversation which I could never do before, I can hear people that are sitting on my right side talking to me at dinner or something, much better than I ever could before, I’m really really happy with these hearing aids and the ZipHearing process was great, the people that I worked with were very responsive, very knowledgeable, answered questions quickly, I ordered the hearing aids, they were sent to a local audiologist and made an appointment within a few days, showed up, within 45 minutes they were fitted, adjusted for my hearing situation. I walked out and everything was great. And maybe a few weeks after that I went back for a follow up appointment and we tweaked some settings a little bit but I really couldn’t be happier with the way these hearing aids work, they come with a small charger, it’s about this big that USB charger, so at the end of the day I take them out, put them in the charger, they charge overnight then they’re ready to go the next day, they I dunno, I’ve never worn them long enough where the battery has gone out, the charge seems to last, must last at least 18 hours or something. Again I just I’m really happy with these hearing aids, I’m happy with the way the ZipHearing process worked, I don’t have any particular complaints about anything I’ve just after two visits to the audiologist been very happy with the product, with the ZipHearing experience with the audiologist who fitted me, everythings just been great. So, hopefully this is helpful and again I’ll just repeat it it’s the Signia Silk Charge&Go 7ix with Silk and I got the CROS because I have single sided deafness, but they have just normal versions so you can buy one or two just normal hearing aids if you don’t have single sided deafness situation. I guess I should say the sound experience is very natural, it’s not artificial or tinny or anything, I just hear much better than I used to, it sounds very natural.

Preview for the "Checks a lot of boxes for me" video
03:04

Checks a lot of boxes for me

Review by: Bj from WA
Model: Signia Silk Charge&Go IX 7 CIC
Bought: Dec 2023

Hi, my name is BJ. Like many people my age, I was in complete denial about my hearing loss. However, in a group setting out to dinner with friends, lunch after golf, I found myself leaning farther and farther into the center of the table. And generally my most common question was, excuse me, what was that? Or I'm sorry, I didn't catch that. My wife bought tickets to the Book of Mormon. We were both really excited to see the show, but the lively theater atmosphere and the quick, witty dialogue left me only hearing half of the Book of Mormon. That was it. I went in for a hearing test and the audiologist told me I had moderate hearing loss. She showed me a variety of hearing aids and explained some different brands to me and I went home to do my homework. I got online and I found ziphearing.com and I knew I wanted a rechargeable hearing aid that would work with my active lifestyle hiking, golfing, boating, kayaking, hats on, hats off, Stocking caps, glasses on, Sunglasses off, and I came across the insignia silk charge. And they begin to check a lot of the boxes for me. What do I like about them? Number one, they're completely rechargeable and they work in a small box slide in at night. The box holds about three days of hearing aid charges. They're very small, discreet. They fit completely in my ear canal. And they have been life changing. I worked with a local hearing provider that Jeff at Zipp Hearing works with, and she did the setup for me, which was easy and seamless. And I couldn't recommend the zip hearing or the Signia silk charge more. Like I said, it's been life changing for me. So, that's my review on the Signia silk charge and zip hearing.

Preview for the "My first hearing aids, so far so good" video
03:41

My first hearing aids, so far so good

Review by: Tim from IN
Model: Signia Silk Charge&Go IX 7 CIC
Bought: Jul 2024

Hi, my name is Tim and I'm a first time hearing aid user. I just got mine a few months ago. Typical hearing loss because of loud music, noises, no protection, that type of thing. I went with the Signia silk charge and go, for my first set of hearing aids. Mostly because probably my own vanity. And between that, I really didn't want to have to deal with anything behind my ears because I do wear glasses and I didn't want them to be hitting on that also. So I did go with the silk charge and go. And because they're very small, fit right inside the ear canal. I've been really happy with the size and how they work. They're basically invisible when you put them in. I can stick them in there and with the black background there, you don't even really notice that there's anything in there. They come with the little charging case that they fit right in. The case will hold about three charges, so you don't have to have it hooked up all the time. They just pop right in there like that. Charge doesn't take very long. You can get a quick charge. I think it said in, like 20 minutes or whatever the last few, few, few hours, or I'll just stick them on there when I go to bed and do it like that. When I first started, they came with these different sleeves here, and I noticed I seem they seem kind of stuffy to me. I seem like I was more stuffed or whatever. So I experimented with them a little bit and we came up with, like I said, this little I don't know if you can see that open, more open dome type thing. That's helped quite a bit. I don't have quite as much stuffiness as I did. I'll be honest with you. I'm still getting used to them. It takes some getting used to because I haven't worn them before, but so far, so good. I can tell the difference in my hearing, though, that's a definite. I went with zip hearing, everything was just smooth as could be. The prices were excellent. They hooked me up with an audiologist. They were great. No problems there. And like I said, everything's going really good so far. This is my first set, so I've still got that learning curve. I guess it is a little different. A little hard to get used to, but I'm working on it. But as far as the actual hearing aids and the service that I've gotten from zip hearing, no problems at all, first class all the way. So that's my review, and if there was anything else, I'll add a second one. Thank you very much.

Show -997 More

Written Reviews

Review by Tom on Oct 19, 2023
Model: Signia Silk Charge&Go IX 5 CIC (Black)
Rating:
VERIFIED BUYER | Everett, WA
Color: Black

Improved hearing

I have been able to hear sounds I have not heard before. Concerned about the on/off situation. The charging is great, no battery to change.
Review by Allen on Jan 24, 2024
Model: Signia Silk Charge&Go IX 7 CIC (Black)
Rating:
VERIFIED BUYER | Los Angeles, CA
Color: Black

Invisible & incredible

These Signia Silk Charge&Go hearing aids are miraculous: they are hidden in your ear and basically invisible, but rechargeable, adjustable via the app on your mobile phone and they deliver great quality sound-even in noisy places like restaurants. And no fitting it’s required because they come with multiple size rubber ear pieces, so they’re good to go on your first audiologist visit. Dazzling!
Review by Paul on Feb 23, 2024
Model: Signia Silk Charge&Go IX 7 CIC (Black)
Rating:
VERIFIED BUYER | Mesa, AZ
Color: Black

Signia Silk 7ix are great!

I've had single sided deafness for 20 years. I've been waiting for a in-ear CROS hearing aid. I've had the Signia Silk 7 Charge&go IX now for 2 weeks and I love them. I've worn them in difficult situations like a rock concert and a loud restaurant, and I can hear well even if someone is talking on my "bad" hearing side. They're very comfortable and the batteries last all day.
Review by Jean on Mar 27, 2024
Model: Signia Silk Charge&Go IX 7 CIC (Mocha)
Rating:
VERIFIED BUYER | Vancouver, WA
Color: Mocha

Pleasantly Surprised with my Signia Silk 7IX

I'm really impressed with my Signia Silk Charge and Go 7IX. WIth the right provider, I now find them comfortable to wear all day and the difference in my hearing acuity before and after, is amazing. The unfortunate trade off, between supper small CIC's and no blue tooth (that's why I gave them a 4.5), for me, is acceptable. I've just gone to a quality pair of ear muff style head phones to give me blue tooth connectivity when I need it like in the gym or on a plane. The aids stay seated in my ear without issues with activity and pair well to the Signia app for subtle volume and program adjustments. So that aspect is nice. Charge time seems very fast and I have yet to experience them needing to go back on the charger during use. A 12 hour plus day of use has not been an issue. And, if you are a wax former like me, a simple wipe of the aid with an alcohol wipe in the morning before I put them in and I'm good to go. I will say that my provider has made a huge difference in my rating level. This is my second provider and she has been a night and day factor in my successful experience. To have someone who truly knows these aids and is willing to invest the time and work toward my goals has changed my impression from maybe a 2.5 to a 4.5+. I wouldn't hesitate to do it again.
Review by Will on Apr 09, 2024
Model: Signia Silk Charge&Go IX 7 CIC
Rating:
VERIFIED BUYER | Lakewood, CO

A Major Improvement

The Signia Silk hearing aids have allowed me to hear sound in my right ear for the first time in 20 years. A very major plus. The sound is a little tinny at times but overall a big plus. After about two weeks the charger was very sensitive/unreliable about charging the right-side aid, but the local provider gave me a replacement.
Review by Eloise on Aug 17, 2024
Model: Signia Silk Charge&Go IX 7 CIC
Rating:
VERIFIED BUYER | Portland, ME

Comfortable and very easy to take care of

Still getting used to my Signia Silks. VERY comfortable and very easy to take care of. LOVE that they're rechargeable. LOVE that the app lets you adjust volume and "sharpness" on my phone. I'm looking forward to my second appointment because I think they may have to be nudged up to Medium from Soft. I hear better and difficulty hearing has receded somewhat, but I'm looking forward to the possibility of a little adjustment.
Review by Tim on Aug 09, 2024
Model: Signia Silk Charge&Go IX 7 CIC (Black)
Rating:
VERIFIED BUYER | Indianapolis, IN
Color: Black

First hearing aids

I'm still getting use to these as I've never had hearing aids before but so far so good. I wanted something as small as possible and rechargeable and these fit the bill. If I had something to compare it with I might have added the last star. The Tinnitus feature on the app is also a plus for me.
Show -993 More

Common questions about Signia Silk Charge&Go IX hearing aids

Bluetooth / Connectivity Rechargeability Controls/Apps Miscellaneous

Choose questions category:

Is this hearing aid Bluetooth compatible?
No, this hearing aid is simply too small to house the components required for Bluetooth connectivity.
Can I stream audio from the TV?
No, this hearing aid is not compatible with Signia's StreamLine TV accessory.
How many hours a day do the batteries last?
Up to 26 hours.
What is the lifespan of the rechargeable batteries?
Signia expects the Silk battery to last 1100 charging cycles, or around 3 years. At that point, a considerable amount of the power cell's capacity will be lost, and a new battery should be inserted, which is something Signia will do. Your hearing provider will ship the devices back to Signia for this service, and there will usually be a cost, ranging from $75-$200/battery.
How will I know when my battery needs to be charged?
You will hear an alert signal to indicate the battery is running low. The signal will be repeated every 20 minutes. Depending on the usage of your hearing aids, you have approximately 1.5 hours to charge your hearing aids before they stop working.
How long does it take to get a full charge?
If plugged into an outlet a full charge takes about 4 hours. If using a Qi wireless charging pad, it will take 6 hours. A 30 minute quick charge will get you up to 7 hours of power.
What if I'm on-the-go and my battery dies?
The charger has a built-in battery that stores 4 full charges, so even without electricity, you can charge your hearing aids by pulling power from the charger battery. If you're going to be "off the grid" for longer than that, Signia recommends buying the Tripp Lite model UPB-02K6-1U power pack, which is a power bank that you can plug your charger into when you need to charge your hearing aids and don't have access to electricity.
Does the charger include a dehumidifier?
It does not. If you live in a humid environment or sweat a lot, we'd recommend purchasing a hearing aid dehumidifier on Amazon, as Signia doesn't have one for this model.
How many charges does the portable charging case hold?
A fully charged case can provide up to four full charges for a pair of Silk devices.
How can I control this hearing aid, and which settings can I control?
The Signia app will give you the most flexibility, allowing you to change volume, program, and base and treble. Or, you can use the miniPocket handheld remote which will let you change the volume and program.
How do I turn this hearing aid on and off?
To turn the hearing aid on, simply take the hearing aid out of the charger, it will auto-start. To turn the hearing aid off, place it in the charger.
Is there any reason not to buy Silk?
Silk is ideal for mild to moderate hearing loss. If your loss is beyond that, Silk is not going to be powerful enough for you, and you shouldn't buy it.
Is this hearing aid CROS compatible?
Yes, Silk Charge&Go IX can be used with the Silk CROS device (shown above).
Can I get this hearing aid with a telecoil?
No, it's not an option.

Compatible apps & accessories

Apps (by popularity)

Signia App

Take control of your Silk Charge&GO IX hearing aids. This app allows you to control sound settings like volume, program, and microphone directionality.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING 1
*Included with all orders
The image of Silk Charger hearing aids
Silk Charger, $249

Silk Charger, $249

*Included with all orders

This charger is included with every Silk Charge&Go IX hearing aid, and it is the exclusive charger compatible with these hearing aids. A 4-hour charge delivers up to 26 hours of usage, while a 30-minute quick charge yields up to 7 hours of power. Additionally, the charger features a built-in power bank, offering up to four extra full charges. It can be charged either by plugging it directly into an outlet or by placing it on a wireless Qi charging pad.
Models
Step 1 for better hearing
Want a price quote for Signia Silk Charge&Go IX? *we’ll send the latest prices via chat

KEY FEATURES

1. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

2. Pull string

The image of Pull string hearing aids feature

This handy string makes it easier to insert and remove the hearing aid. Don’t worry- in most cases this string tucks away neatly inside the ear canal, but if it doesn’t talk to your hearing care provider about shortening or removing the pull string.

3. Rechargeable battery

The image of Rechargeable battery hearing aids feature

Silk Charge&Go IX hearing aids are powered by a rechargeable lithium-ion battery, expected to last up to 26 hours/day. The battery takes about 4 hours to fully charge, and a 30 minute quick charge will get you about 7 hours of power. These batteries will last about 3 years, and the first battery replacement is covered under your 3 year hearing aid warranty.

4. Sleeve

The image of Sleeve hearing aids feature

The sleeve slips over and encloses/protects the receiver/speaker. Sleeves are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Signia also has the option of using what they call 'domes' instead of sleeves, which are essentially just a smaller, dome-shaped piece. Do a google search for 'Signia domes' to see pictures of these. Selecting the appropriate dome or sleeve will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different style. As of January 2024, Signia also offers optional custom molds ($50 each through ZipHearing) that can be added to these hearing aids as well, which for some people will help them stay in the ear better, and make the hearing aids more powerful (louder).

5. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. You can't see it in this image, but it's hidden underneath the black/transparent sleeve, which would be taken off to access the filter. Your hearing provider may supply you with wax guards enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.

6. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

7. Pull string

The image of Pull string hearing aids feature

This handy string makes it easier to insert and remove the hearing aid. Don’t worry- in most cases this string tucks away neatly inside the ear canal, but if it doesn’t talk to your hearing care provider about shortening or removing the pull string.

8. Rechargeable battery

The image of Rechargeable battery hearing aids feature

Silk Charge&Go IX hearing aids are powered by a rechargeable lithium-ion battery, expected to last up to 26 hours/day. The battery takes about 4 hours to fully charge, and a 30 minute quick charge will get you about 7 hours of power. These batteries will last about 3 years, and the first battery replacement is covered under your 3 year hearing aid warranty.

9. Sleeve

The image of Sleeve hearing aids feature

The sleeve slips over and encloses/protects the receiver/speaker. Sleeves are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Signia also has the option of using what they call 'domes' instead of sleeves, which are essentially just a smaller, dome-shaped piece. Do a google search for 'Signia domes' to see pictures of these. Selecting the appropriate dome or sleeve will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different style. As of January 2024, Signia also offers optional custom molds ($50 each through ZipHearing) that can be added to these hearing aids as well, which for some people will help them stay in the ear better, and make the hearing aids more powerful (louder).

10. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. You can't see it in this image, but it's hidden underneath the black/transparent sleeve, which would be taken off to access the filter. Your hearing provider may supply you with wax guards enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.