Starkey Evolv AI

COSTS, REVIEWS, MODELS

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Evolv AI 2400
Evolv AI 2000
Evolv AI 1600
Evolv AI 1200
TrustPilot 5 stars500+ Reviews
ZIPHEARING IS TRUSTPILOT`S #1 RATED HEARING PROVIDER
The image of color hearing aids
Champagne (22.5% popularity)

What we love about Evolv AI

Edge Mode iconEdge Mode

This proprietary feature conducts an on-demand AI-based analysis of the listening environment and makes smart, immediate adjustments to the hearing aids, to instantaneously optimize for comfort and clarity.

Bluetooth Connectivity iconBluetooth Connectivity

All the way down to the small CIC style, Evolv AI hearing aids offer direct Bluetooth connectivity, compatible with iOS devices and 35+ Android devices.

Rechargeability in multiple styles (optional) iconRechargeability in multiple styles (optional)

Evolv AI hearing aids are the only custom made, in-the-ear rechargeable hearing aids on the market. Evolv AI also offers rechargeable devices in the traditional receiver-in-canal (RIC) and behind-the-ear (BTE) styles.

Included with your purchase

Local Care

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why all the major manufacturers recommend it. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are $50 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Evolv AI fits

How hearing aids looks on the head
Champagne (22.5% popularity)
(tap once on the head to see hearing aids off the ear)
Shield icon - 45 Day Risk-Free Trial
45 Day Risk-Free Trial
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available
Financing Available
Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care
Local Care
Heart icon - local care

Local Care

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why all the major manufacturers recommend it. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are $50 each.

Warranty icon - warranty loading=
Warranty
Warranty icon - warranty

Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids
Supplies
Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by:Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing- one of the largest hearing aid suppliers in the country. Read More
Medically reviewed by:Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry.Read More
Updated:Dec 08, 2022
Starkey Evolv AI

Starkey’s most exceptional sound yet

Released by Starkey on August 31, 2021, Evolv AI is Starkey’s newest, most complete line of hearing aids suitable for all hearing losses.

Evolve AI is most well-known for being the next generation of the award winning Livio AI hearing aid, which made Time’s List of 100 Best Inventions.

Starkey's Achin Bhowmik, PH.D., had this to say at Evolv AI's unveiling- “Today, the smartest hearing aid got smarter. Every hour, an Evolv AI hearing device will make 55 million adjustments automatically.“

Evolv AI at a glance

Sales popularity of Evolv AI vs.

for

Relative sales popularity of Starkey models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Evolv AI

Based on our internal sales data. Updated daily.

BOUGHT BY 95.8%of our customers who've bought Starkey in the last 90 days
RETURNED BY 19.7%of customers during their 45 day trial period for a 100% refund
ZipHearing Return PolicyWe think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE IS
41% less
than the national average for this hearing aid
ZipHearing Price

Starkey's product naming convention

Starkey
Brand
Evolv AI
Model
2400
Tech level
RIC
Style
R
Rechargeable

Evolv AI tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range65.1%
Hearing Aids prices range65.1%
Tech level% of sales
Premium65.1%
Advanced17.6%
Mid13.5%
Low3.8%

Starkey Evolv AI models

Sorted by popularity. Based on our internal sales data. Updated daily.

RATING1
The image of Starkey Evolv AI RIC R hearing aidsRIC R
RIC R

Receiver-in-canal style with a lithium-ion rechargeable battery

51.6%
of our customers choose this model
RATING2
The image of Starkey Evolv AI ITC R hearing aidsITC R
ITC R

In-the-canal style with a lithium-ion rechargeable battery

17.3%
of our customers choose this model
RATING3
The image of Starkey Evolv AI CIC hearing aidsCIC
CIC

Completely-in-canal style with a size 312 battery.

10%
of our customers choose this model
RATING4
The image of Starkey Evolv AI RIC 312 hearing aidsRIC 312
RIC 312

Receiver-in-canal style with a size 312 battery

8.3%
of our customers choose this model
RATING5
The image of Starkey Evolv AI IIC NW hearing aidsIIC NW
IIC NW

Invisible-in-canal style with a size 10 battery. Non-wireless.

7.3%
of our customers choose this model
RATING6
The image of Starkey Evolv AI CIC NW hearing aidsCIC NW
CIC NW

Completely-in-canal style with a size 10 battery. Non-wireless.

2.4%
of our customers choose this model
RATING7
The image of Starkey Evolv AI ITE R hearing aidsITE R
ITE R

In-the-ear style with a lithium-ion rechargeable battery

2.4%
of our customers choose this model
RATING8
The image of Starkey Evolv AI micro RIC 312 hearing aidsmicro RIC 312
micro RIC 312

Miniature receiver-in-canal style with a lithium-ion rechargeable battery

0.3%
of our customers choose this model
RATING9
The image of Starkey Evolv AI BTE R hearing aidsBTE R
BTE R

Behind-the-ear style with a lithium-ion rechargeable battery

0.3%
of our customers choose this model
RATING10
The image of Starkey Evolv AI BTE 13 hearing aidsBTE 13
BTE 13

Behind-the-ear style with a size 13 battery

0%
of our customers choose this model
RATING11
The image of Starkey Evolv AI Power Plus BTE 13 hearing aidsPower Plus BTE 13
Power Plus BTE 13

Super Power behind-the-ear style with a lithium-ion rechargeable battery

0%
of our customers choose this model
RATING12
The image of Starkey Evolv AI RIC 312 CROS hearing aidsRIC 312 CROS
RIC 312 CROS

Receiver-in-canal style CROS transmitter with a size 312 battery

0%
of our customers choose this model
RATING13
The image of Starkey Evolv AI RIC R CROS hearing aidsRIC R CROS
RIC R CROS

Receiver-in-canal style CROS transmitter with a lithium-ion rechargeable battery

0%
of our customers choose this model
RATING14
The image of Starkey Evolv AI BTE 13 CROS hearing aidsBTE 13 CROS
BTE 13 CROS

Behind-the-ear style CROS transmitter with a size 13 battery

0%
of our customers choose this model

Starkey Evolv AI 2400 vs 2000 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model1200160020002400
Sales popularity3.8%13.5%17.6%65.1%
Tech levelLowMidAdvancedPremium
Channels12162024
Speech in Noise Reduction8dB8dB10dB22dB
Wind Noise Reduction8dB8dB15dB30dB
Transient Noise Reduction8dB8dB9dB15dB
Machine Noise Reduction5dB5dB10dB20dB
Edge Mode
Thrive Assistant
Transcribe
Find My Phone
E2E Music Adaptation
E2E Wind Noise Management
E2E Directionality
E2E Phone Streaming
Spatial speech enhancement
Auto Music
Edge Mode: Thrive app access
Edge Mode: Tap Control
Translate
Voice AI
Multiflex tinnitus pro
Thrive Care App compatibility

*some features may not apply to all models on this page

For a more detailed comparison, see Starkey`s feature matrix

Starkey Evolv AI reviews

Preview for the "As good as they said they would be" video
02:40

As good as they said they would be

Review by: Mike from IN
Model: Starkey Evolv AI 2400 RIC 312
Bought: Sep 2021

Okay hello, my name is Mike H., I got the Starkey Evolv hearing aids, it’s probably been 3 months ago, something like that, and so far, I have no complaints. This is my fourth set of hearing aids in my life and I can say that these are the best ones I’ve ever had. I did choose the battery over the rechargeable, because I wanted the ability to take spare batteries with me when I go places and if the charge runs out I just swap out the batteries and good to go, and they’re really not that expensive as far as I’m concerned. Got them in, can’t even tell they’re there can you? That’s one thing I really like about them, they do a good job of fitting behind the ears and in my case, I chose the hard mold insert, the last pair of hearing aids I’d had that’s what I used and I’m used to it- it worked fine for me. Like I say I have no complaints with these, like any hearing aids, they’re still not perfect when there’s a lot of background noise. But that’s the nature of the best so to speak. I love the fact that they’re Bluetooth, I can do all my phone calls through my hearing aids, makes it very easy, gives me two hands to work while I’m talking. Also the adjustments on the app on my phone allow me a lot of control to fine tune how they’re doing if I am in a noisy environment and then those settings get applied permanently and all I have to do is click the mode on my hearing aid and change to whatever I need. Don’t have much else to say, again I’m pleased with them, and I hope you’ll trust this company, I was leery of ordering something over the internet and on a phone call, but they came through with everything they said they would do and the hearing aids are as good as they said they would be, can’t ask for any more than that. Good luck.

Preview for the "It’s nice that they’re kind of invisible" video
06:36

It’s nice that they’re kind of invisible

Review by: Sam from SC
Model: Starkey Evolv AI 2400 RIC R
Bought: Dec 2021

Hello my name is Sam S., I live in Greenville, SC, 72 years old, retired guy, fairly active, and I have had problems with my hearing for a long time. My children and now my grandchildren will vouch for that. They have long wanted me to do something about it and I tried about 4 years ago but just didn’t feel good with the results, the noise was amplified, although speech was, the noise was too, so it just didn’t fill the bill and I turned them back in and got a refund. So fast forward about four years and I went to an audiologist, got my hearing tested, and talked about getting a real high quality hearing aid this time around and with the help of ZipHearing I was able to do that. I got a pair of Starkey Evolv AI 2400 hearing aids which are a premium hearing aid, they have a lot of advanced features, they’re very new, they just came on the market last year, and that’s what I wanted. I wanted the best technology that I could possibly afford this time around and I feel like I’ve gotten it. The model I have is styled with a receiver in the ear, and the piece behind the ears, so far I haven’t had anybody you know say anything about “oh you wear hearing aids.” So it’s nice that they’re kind of invisible. I will say that I love these, this particular product because it’s got a lot of artificial intelligence, the latest technology that seems to be everywhere in our lives. These things will analyze the sound around me in a restaurant or some other public place and help to adjust the background level noise down, and then I can, with a few push buttons on their app, raise the speech level up and hear soft speakers, even my grandchildren. So I love it. They’re made for iPhone and other Apple products, so they connect flawlessly with my iPhone, they’re rechargeable which was another thing I wanted for sure, and after looking at my list of things that I was wanting when I went out to get these, they have like I said the great noise reduction and they help you hear speech better, but I also have tinnitus, however it’s pronounced, I have the ringing in my ears that I’ve had for 15 years. Kinda got used to it, but with these new Starkey hearing aids, I don’t notice it as much because they have a setting where you can actually get a white noise sent into the hearing aids it just is enough to overwhelm that ringing in my ears all the time, so that’s been great. They’re, you know the downside, you know they’re advanced technology so they are a little complicated, but I’ve had great support from the audiologist, Starkey has been good as well, I’ve called them, their tech support department a couple of times and asked questions, so I feel like I’m getting there. I’ve only had them now for about, less than 2 months, so you know there’s a time period involved here where you’re getting used to all that technology in your ears. I have a recharger that sits by the desk during the day or on the nightstand at nighttime. They will, I think in the near future, have a device that will stream your television signal into your ears as well. All in all, I like the product a lot, I’ve even gone so far as to get my wife in with the audiologist and get her Costco hearing aids replaced with Starkey hearing aids, so she’ll have those in place very shortly, and I’d recommend them to anyone. As far as the experience with Zip I found it to be very good. I was a little doubtful, I thought maybe if they could save me that much money I’d probably get less service from the audiologist but that was not the case, the care I got was excellent and I saved a good deal of money. I found out about ZipHearing from HearingTracker.com and I’ll put in that little commercial at the end. They’re a website that tracks technology and just basically anything to do with the hearing aid industry and I read a lot about hearing aids before I bought these, and I don’t know that everyone would do as much reading as I did but you can’t go wrong looking at that website, HearingTracker.com. But again, great product, great price, really glad that I did what I did, thanks.

Preview for the "Nobody even knows I have them" video
02:33

Nobody even knows I have them

Review by: John from FL
Model: Starkey Evolv AI 2000 CIC
Bought: Dec 2021

Hi folks my name is John, I live in Sarasota, FL, I am 74 and 3 quarters years old. I have needed hearing aids for the last 4 or 5, maybe 6 years. Been tested a whole bunch of times, and finally at the urging of my wonderful wife I finally said okay I’m gonna get with it. Because a bunch of my friends from high school and other associates have them and so they have a bunch of experience and I started looking about 3, 4 years ago and the prices were 7, 8 thousand, all crazy stuff, there’s kind of a hearing aid shell game going on, so I went online and found the website for the guys I’m making this video for and they recommended me to a great company here in Florida. I got the, I’m gonna show them to you, my little Starkey hearing aids, I have the in ear hearing aids, they are absolutely wonderful, nobody even knows I have them, and the happiest person on the planet is my wife, because before I got these hearing aids, when we were watching TV I would have to have the closed captioning on and then I bought a set of noise dampening earphones, so when we were watching TV together we couldn’t even have a discussion. These hearing aids have basically changed her life as well as mine, I didn’t know my car turn signals made noise until I had my hearing aids in, so, the benefits are life altering, and the only complaint, it’s not really a complaint but the only thing I would say is they make my ears itch a little bit every now and then, but other than that, the service I got from all the people involved with my purchase are absolutely spectacular. You know, it just, Jeff and his guys are great, they work with great people in your market, so check them out, I couldn’t more highly recommend them, and they also worked out to be very affordable, I have a bunch of different features in mine for restaurants, movie theaters, I couldn’t hear the dialog, now I hear it and I gotta tone my hearing aids down a little bit, but absolutely couldn’t be happier. Hope you guys take advantage of it, have a great day, really appreciate your help, thanks.

Show-3 More

Written Reviews

Review by Shane on Apr 27, 2022
Model: Starkey Evolv AI 1200 RIC R
Rating:
VERIFIED BUYER | Sprindale, AR

They have become unreliable

At first I loved my hearing aids but now they have become unreliable! I think there is something definitely wrong with the right one as at times I’ve gotten ear- piercing feedback that caused great pain in my ear. Also, sometimes I can’t control the volume with my cell phone. I’m really wondering if they’re defective!
Review by Keith on Apr 27, 2022
Model: Starkey Evolv AI 2400 RIC R
Rating:
VERIFIED BUYER | Mitchell, South Dakota

I am extremely satisfied with the hearing aids

I have used Starkey hearing aids for almost 9 years. I knew that I wanted to check out some of the new technologies that are available to improve my hearing even better. I was still having trouble hearing properly in crowd situations(restaurants, meetings with background noise, etc). In November 2021 I started looking on the internet and found out about the new Starkey Evolv AI with Edge technologies and decided to give it some research. The Evolve AI had only been out a few months so there was very little known for reviews. The properties of the Evolve AI really intrigued me, so I decided to investigate further. I had seen the ZipHearing clips on YouTube, so I decided to give them a try. I am not sorry that I did. The response was very prompt and rewarding. They referred me to a local Hearing aid consultant and I ended up ordering my Evolves. The transaction saved me well over two thousand dollars over what my previous consultant was asking. I am extremely satisfied with the hearing aids and the support up to now has been terrific. Thank you ZipHearing.
Review by Randy on Apr 27, 2022
Model: Starkey Evolv AI 1600 RIC R
Rating:
VERIFIED BUYER | Hernando, FL

Never knew my turn signals clicked before!

Sound quality of the Starkey Evolve has allowed me to hear previously unheard things. I can now hear my turn signals clicking if I leave them on. Never knew my turn signals clicked before! I can hear the words to songs on the radio again. The detail of what I hear is what is awesome... it’s not simply louder.... but I now hear the details! The connectivity of the phone and the aids are amazing! The app is amazing... Buck Rodgers stuff!
Review by Earl on Aug 10, 2022
Model: Starkey Evolv AI 2000 RIC R
Rating:
VERIFIED BUYER | Lawrenceville, GA

Extremely satisfied but still getting used to them

My hearing professional is still fine tuning the hardware and I'm still getting used to the "new" sounds vis-a-vis how my brain reacts/interprets those sounds. I tried some 'high-dollar aids a couple years ago and couldn't justify the high cost versus the marginal hearing improvement. These new devices from Starkey are 'high hundreds' of dollars less expensive and 500% more effective. I am a very happy camper !!
Review by John on Apr 27, 2022
Model: Starkey Evolv AI 2400 RIC R
Rating:
VERIFIED BUYER | Oklahoma City, OK

I couldn’t be happier with my Evolv hearing aids

I couldn’t be happier with my Evolv hearing aids. It’s great to understand people and.the tv again. I would recommend zip hearing to anyone needing hearing aids.
Review by John on Aug 27, 2022
Model: Starkey Evolv AI 2400 RIC R
Rating:
VERIFIED BUYER | Miami, FL

Evolve

Sound quality shockingly good. Internal ear buds very comfortable. Only reason didn't give it 5 stars b/c I'm still tweaking right ear bud size, but that should resolve in a week or so as I compare relative sizes/comfort/fit, etc. Thrive app is easy to use. Surprised by low reviews on that app. Maybe there are better ones out there that I just don't know about.
Review by Charles on Jun 06, 2022
Model: Starkey Evolv AI 2400 RIC 312
Rating:
VERIFIED BUYER | Sebring, FL

Would recommend

The hearing quality of the Starkey Evolv AI 2400 is very good and would recommend others needing maximum hearing assistance get these units. The units have bluetooth input from my iphone and makes parking lot calls intelligible.
Review by Philip on Apr 27, 2022
Model: Starkey Evolv AI 2400 RIC R
Rating:
VERIFIED BUYER | Clayton, MO

The hearing aids are great

The hearing aids are great. Easy to use...with excellent sound quality. First time with rechargeable hearng aids...found it hassle free. The devices pick up higher ranges much more clearly than my prior devices.
Review by Maryann on Nov 16, 2022
Model: Starkey Evolv AI 2400 RIC R(Bronze)
Rating:
VERIFIED BUYER | Lancaster, PA
The image of hearing aids
The image of hearing aids
The image of hearing aids

Great to hear again

I can't believe all the sounds I was missing. I was very reluctant to explore hearing aids for all the obvious reasons. The great news is that todays aids fit inside your ear and are almost totally unseen by anyone else. They are easy to operate and with ZipHearing they are affordable too. Don't waste another minute not hearing the sounds of life.
Review by Abbie on Nov 08, 2022
Model: Starkey Evolv AI 1600 RIC R
Rating:
VERIFIED BUYER | Coral Springs, FL

Starkey Evolve AI and Zip Hearing are the Best!

My Starkey Evolve AI hearing aids fit so well that I forget I’m wearing them and you don’t see them. I have been in very noisy restaurants snd social events and I can hear the conversations without asking for people to repeat .The technicians at Starkey support phone line are helpful. I ordered my hearing aids through Zip Hearing. One of my criteria was excellent customer service and Jeff at Zip is wonderful!
Show0 More

Common questions about Starkey Evolv AI hearing aids

Bluetooth / ConnectivityRechargeabilityDisposable BatteriesControls/AppsMiscellaneous

Choose questions category:

Can this hearing aid be paired directly to my Bluetooth TV?

If you have wireless Evolv AI hearing aids and a second generation Amazon Fire TV Cube, you can stream audio directly from the TV to Evolv AI hearing aids. If not, you'll need Starkey's TV Streamer accessory to stream audio. 

Is this hearing aid Bluetooth compatible?

Evolv AI is Made for iPhone, which means it can connect directly with iPhones to stream music, phone calls, and more. Evolv AI is also compatible with the new Android protocol, Audio Streaming for Hearing Aids (ASHA), allowing direct streaming from select Android devices with Android 10 and Bluetooth 5.0. If your phone isn't directly compatible with Evolv AI, you can still get Bluetooth functionality via the Remote Microphone +.

Does this hearing aid allow for hands-free phone calls?

In some cases, yes. If you have an iPhone 11 or newer, running on iOS 15.1 or newer, and you have any Evolv AI model other than the IIC NW or CIC NW models, then you'll be able to talk on the phone hands-free. If you have any other phone or operating system, hands-free talking on the phone requires the Remote Mic + accessory. This will allow you to keep your phone in your pocket/purse, etc, and the microphone on the accessory will pick up your voice so the caller can hear you. If you have the IIC NW or CIC NW models, neither of these will allow hands-free calling, as they are not compatible with the Remote MIC + accessory.

How many hours a day do the batteries last?
On a full charge, your hearing aids will last about 24 hours if you do no streaming. If you do stream, that number could drop to around 16 hours.
What is the lifespan of the rechargeable batteries?
Your battery will last a minimum of 3 years. After that point, your Starkey provider will send your hearing aid to Starkey for a battery replacement. We expect most providers to charge between $150-$250 per device for this service.
How will I know when my battery needs to be charged?
When the battery is low, you'll hear a spoken notification through the hearing aid that says "battery." Then, 10-15 minutes later, you'll hear a long tone, and the hearing aid will die shortly after that and will require charging before use.
What if I'm on-the-go and my battery dies?
The battery should last long enough that this isn't an issue. But if your battery does quit, you have a few options. First, if you have your charger with you, it has a built-in battery which stores 3 full reserve charges, so you can charge your hearing aids that way, without needing access to electricty. Or, if you have Starkey's pocket-sized Mini Turbo Charger, you can turbo charge your hearing aids in just 7 minutes, getting you 3.5 hours of power, and that also doesn't require plugging into electricity.
How long does it take to get a full charge?
The hearing aids will be fully charged in less than 3.5 hrs, providing 24 hours of power.
Does the charger include a dehumidifier?
Yes, the charger has a built-in compartment for a dessicant puck (included), for dehumidifying the aids.
How long do the batteries last?
Battery life will vary depending on a number of factors. In general, expect 3-5 days from 312 models, and 5-6 days from 13 battery models.
How will I know when it's time to change the battery?
When the battery is low, you'll hear a spoken notification through the hearing aid that says "battery." Then, 10-15 minutes later, you'll hear a long tone, and the hearing aid will die shortly after that unless the battery is replaced.
Are the batteries hard to change?
For most people, no, the size 312 and 13 batteries are large enough to easily handle. But if you're concerned with this, we recommend getting a rechargeable model so you don't have to change the batteries.
How do I turn this hearing aid on and off?
If you use a model that takes disposable batteries, simply open the battery door to turn the hearing aid off, and when you close it, the aid will turn on. If you use a rechargeable model, the aid will automatically turn off when you put it back in it's charger, and will turn on when you take it out. To turn a rechargeable aid off manually, just press and hold the pushbutton for 3 seconds. Repeat to turn it back on.
How can I control this hearing aid, and which settings can I control?
Using either the onboard rockerswitch, push button, or the handheld remote, you can control the volume and program, and on some models, "Edge Mode." You can also activate Edge Mode using the Thrive app, and you also have access to an equalizer that lets you adjust the base and treble of the hearing aids. Please note that the smallest Evolv AI style (IIC), cannot be controlled via the Thrive App, and also does not have room for an onboard push button. The only way to control the Evolv AI IIC model is via Starkey's T2 app, and via that app you can control the volume and program of the hearing aids.
Does the app have a “Find My Hearing Aid” feature?
Yes, but it in order for this feature work, your phone and hearing aids must've been paired before the hearing aids were lost. If they were, and you lose your hearing aids, the app will tell you show you a location on a map, where the hearing aids were last connected to the phone.
Is this hearing aid CROS compatible?
The following models are CROS compatible: RIC 312, RIC R, BTE 13
Can I get this hearing aid with a telecoil?
The following models include a telecoil: RIC R, BTE 13, BTE R, Power Plus BTE 13
Which models have Edge Mode?
All models with a tech level of greater than 1200 have Edge Mode, and all models have except the IIC NW and CIC NW have Edge Mode .
How do I activate Edge Mode?
With the 2400 tech level, Edge Mode can be activated by double "air tapping" near the near the hearing aid, via a push button on the hearing aid, or through the Thrive Hearing Control app. With the 2000 and 1600 tech levels, Edge Mode can only be activated via the Thrive Hearing Control app.
Which tech level is the IIC available in?

At this time, the IIC model is available in all technology levels except 1200. All other models are available at all 4 technology levels. 

Compatible apps & accessories

Apps (by popularity)

RATING1
The image of Thrive Hearing Control app hearing aids
Thrive Hearing Control app

Thrive Hearing Control app

Take control of your hearing aids, with the most advanced app in the hearing aid industry. Adjust hearing aid volume, base and treble, create customized programs, and stream music or phone calls with the touch of a button. The Thrive app also gives you access to healthable features like brain and body activity tracking. You can set goals and your Brain Score and Body Score will let you know how close you are to meeting them. The Thrive Score is a combination of your Brain and Body scores. The Thrive app also offers information services like Thrive Assistant, Translate, Transcribe, and Self Check, which lets you check your hearing aid performance without an office visit.

Relax

Suffer from tinnitus? This is the app for you. This app allows you to customize 12 different soothing relief sounds by modifying the volume, frequency response, and rate of fluctation, providing you with highly-personalized relief sounds for your unique tinnitus. If your hearing aids are iPhone compatible, or on select Android devices running 10, you can then stream these sounds directly to your hearing aids. In all other cases, you'd need the Surflink Mini Mobile device to stream these sounds to your hearing aids.
RATING3
The image of Thrive Care hearing aids
Thrive Care

Thrive Care

This app is only compatible with Evolv AI and Livio AI 2400 hearing aids. If you use the Thrive Hearing Control app and want to share data from the app with family, friends, or a caregiver, this is the app for them. You can share data like your levels of physical activity, hearing aid usage, battery level, social engagement, and even alert someone if you have a fall.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING1
*Included with rechargeable orders
The image of Charger hearing aids
Charger, $99

Charger, $99

*Included with rechargeable orders

This is the standard charger that comes with rechargeable hearing aids. Fully charges hearing aids in 3.5 hours, providing 24 hours of power. The charger also has its own on-board battery which can store 3 full charges, in the event you don't have access to electricity. The charger has a built-in compartment for a desiccant puck (included), for dehumidifying the aids.
RATING2
The image of Mini Turbo Charger hearing aids
Mini Turbo Charger, $139

Mini Turbo Charger, $139

It's a pocket-sized turbo charger that can provide 3.5 hours of hearing aid use with just a 7 minute charge.
RATING3
The image of TV Streamer hearing aids
TV Streamer, $319

TV Streamer, $319

Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the buttons on the device itself.
RATING4
*Out of stock, no ETA, indefinite backorder
The image of Mini Remote Microphone hearing aids
Mini Remote Microphone, $199

Mini Remote Microphone, $199

*Out of stock, no ETA, indefinite backorder

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment.
RATING5
*Out of stock, no ETA, indefinite backorder
The image of Remote Microphone + hearing aids
Remote Microphone +, $299

Remote Microphone +, $299

*Out of stock, no ETA, indefinite backorder

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment. In the event your smartphone isn't directly compatible with your hearing aids for streaming audio, this device also doubles as a Bluetooth streamer.
RATING6
*Out of stock, no ETA, indefinite backorder
The image of Table Microphone hearing aids
Table Microphone, $469

Table Microphone, $469

*Out of stock, no ETA, indefinite backorder

Set it in the middle of the table and enjoy group settings like family gatherings or noisy restaurants. It's eight built-in microphones detect the primary speaker's voice and stream it directly to the hearing aids.
RATING7
The image of Remote hearing aids
Remote, $179

Remote, $179

You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.
Jeff Hall - president of ZipHearing
Jeff Hall - president of ZipHearing
	Jeff Hall - president of ZipHearing

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