Starkey Omega AI

COSTS, REVIEWS, MODELS

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Omega AI 2400
Omega AI 2000
Omega AI 1600
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Beige (50% popularity)
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How to buy Starkey Omega AI locally and save

1 Make sure there is a ZipHearing provider in your area Ziphearing man with laptop emoji

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2 Schedule your consultation Ziphearing calendar emoji

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3 Hear better Ziphearing chart emoji

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Starkey recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

An initial supply of cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer financing via the CareCredit Credit Card. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

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We've helped over 14,000 people hear better for less...

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600+ reviews on independent platforms
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available

Financing Available

Financing icon - Financing Available

Financing Available

We offer financing via the CareCredit Credit Card. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care

Local Care Included

Heart icon - local care

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Starkey recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=

3 Year Warranty

Warranty icon - warranty

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids

Supplies

Supplies icon - provide supplies for the hearing aids

Supplies

An initial supply of cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by: Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by: Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry. More about Brad Ingrao
Updated: Oct 15, 2025
Starkey Omega AI

Starkey Omega AI Hearing Aids Review & Features Explained (2025 Model)

On October 9, 2025, at its annual Starkey Days event in Eden Prairie, Minnesota, Starkey unveiled its newest flagship hearing aid: Omega AI. This model represents the company’s fifth generation of AI-powered hearing aids, replacing the Edge AI line and marking a major leap in both sound processing and user-focused design.

At the core of Omega AI is the new G3 Gen AI Neuro Processor, which powers DNN 360—a deep-neural-network-based directionality system. Unlike traditional directional microphones that focus only on sounds in front of the wearer, DNN 360 analyzes the entire sound environment to deliver more natural, 360-degree hearing.

starkey omega ai 24 mRIC R in charger
The most popular and discreet mRIC R style, with a new LED indicator light, charging in the Starlink Charger 2.0 which comes included with all orders.

Omega AI also expands Starkey’s wellness features, adding the industry’s first automatic respiratory-rate tracking and guided Balance Builder exercises available through the My Starkey app. Other updates include a more durable waterproof coating, LED status indicators, and longer battery life for reliable all-day performance.

Omega AI is available in six styles (shown below on this page), with rechargeable battery life ranging from 41 to 51 hours depending on the model. All versions support Bluetooth® LE Audio and are Auracast™ ready, offering broad compatibility for direct streaming and accessory use, including remote microphones and TV streamers (shown below on this page). 

Core Tech and Features Explained

DNN 360

At the center of Starkey’s Omega AI platform is DNN 360, which Starkey describes as the first deep neural network–powered directionality system in a hearing aid. Unlike older systems that rely on fixed microphone rules, DNN 360 continuously analyzes your environment in real time. It listens for speech, picks up background noise, and tracks motion to decide how the microphones should behave.

Starkey claims DNN 360 delivers up to 28 percent better speech understanding and an 8 dB improvement in signal-to-noise ratio compared to previous models.

The system includes three key components:

  • DNN Directionality, which focuses on speech when conversation is happening.
  • DNN Spatial Awareness, which keeps your surroundings sounding natural when you are not actively engaged in speech.
  • Motion-Based Optimization, which uses sensors to adjust microphone behavior when you are moving.

Together, these features allow the hearing aid to respond more like the brain. It adapts based on what you are doing and hearing, not just preset conditions.

Edge Mode+

These hearing aids do a lot of their own automatic adjustments, but sometimes it is not enough. For example, you walk into a noisy coffee shop with loud voices, hard surfaces, background music, and a barista wearing a mask. That is the kind of situation where Edge Mode + becomes useful. Originally introduced in the previous Edge AI model, the feature worked well enough that Starkey kept it unchanged in Omega AI.

Edge Mode + gives users a manual way to boost sound processing when extra help is needed. When activated, it re-analyzes the environment in real time and temporarily applies stronger settings for noise reduction, directionality, and compression, guided by the hearing aid’s deep neural network. Starkey describes it as unlocking reserve processing power for tough moments.

You can activate it through the My Starkey app, or with a button press if you are using the top-tier model. In my own use, I found that activating Edge Mode + made speech feel like it was lifted out from the background noise, almost like it was on a separate layer. The voices did not sound perfectly natural, but I could hear clearly without straining, which was the whole point. Starkey says this feature can improve signal-to-noise ratio by up to 13 decibels.

Generative AI Suite

Starkey’s new Generative AI Suite is a collection of (3) smart tools designed to make hearing aids more powerful and easier to live with, both for everyday users and for the professionals who support them.

TeleHear AI

TeleHear AI is a first of its kind feature. Think of it as a built-in support line that lives inside the My Starkey app, available 24/7. If something doesn’t sound quite right—maybe voices are too sharp or too tinny—you can simply describe the issue by typing into the app’s chatbox. TeleHear AI analyzes your feedback and makes instant adjustments to your hearing aids. It’s like having your hearing care provider in your pocket. If you don’t like the changes, no problem—you can undo them with a single tap. Just keep in mind that your provider has to enable the feature during your initial setup.

Starkey says that in testing, TeleHear AI reported 93 percent predictive accuracy and 84 percent user-reported benefit, showing that it’s not only fast and accessible, but also effective in helping users resolve common listening issues on their own.

Starkey Omega TeleHear AI app screenshot
The new TeleHear AI feature inside the My Starkey app lets wearers describe sound issues in plain language and receive instant adjustments—no appointment required.

Gen AI Smart Assistant

Gen AI Smart Assistant is a voice-controlled tool built into the My Starkey app. It’s a big step forward from the first-generation version introduced with Edge AI. This latest iteration responds faster, sounds more natural, and recognizes a wider range of everyday phrases. With simple voice commands, you can change programs, adjust volume, set reminders, ask questions, or even say “Where’s my phone?” to make your phone start ringing. It now understands natural speech with up to 93 percent accuracy, making it noticeably more intuitive and reliable than before.

That said, while it’s massively improved, it still has a long way to go before it becomes something most people will use routinely. Think of it as a promising early version of what voice-controlled hearing aids could become. At the moment, something like ChatGPT paired with AirPods is a far smoother conversational experience, but you can see where Starkey is headed—and it’s the right direction.

My take: every new wearer should have this feature enabled from day one. It’s the simplest way to learn how the hearing aids work and how to control them. You can treat it like your personal guide—any question you might normally ask your provider or have to Google, you can just ask the Smart Assistant first. It’s not perfect yet, but it’s already a genuinely useful companion for getting comfortable with the devices.

AI Assist

AI Assist is a tool working quietly behind the scenes within Starkey’s professional fitting software. While you won’t interact with it directly, it supports your hearing care provider during setup by offering real-time guidance and helpful information. It’s like your provider has a built-in version of ChatGPT inside the software, trained on Starkey’s documentation, ready to answer questions and provide support as they fine-tune your hearing aids. The goal is to make the fitting process more efficient and ensure your devices are precisely tailored to your needs from the very beginning. 

Health Upgrades

Starkey’s Omega AI hearing aids push the boundaries of what hearing technology can do. Back in 2018, Starkey introduced fall detection in its Livio AI model, making it the first hearing aid to offer this safety feature. Then, with the previous-generation Edge AI, they added a built-in balance assessment tool to help monitor stability over time.

Now, Omega AI takes the next step with Balance Builder, which goes beyond monitoring by offering guided balance and coordination exercises in the My Starkey app—helping users actively improve their stability, not just track it. This evolution reflects a clear shift from reactive safety tools to proactive wellness support.

Starkey Omega ai mric 24 in hand
Omega AI is one of the smallest hearing aids on the market, yet it’s built to track balance, activity, and even respiratory health—Starkey sees the ear as the new wrist.

Omega AI also introduces the industry’s first automatic respiratory rate tracking, using built-in motion sensors to detect the small chest movements that occur while at rest. Because resting respiratory rate is one of the body’s key vital signs, tracking it provides valuable insight into overall wellness. Combined with Starkey’s existing tools like activity tracking and fall alerts, these updates show a clear evolution toward more comprehensive, everyday health monitoring—delivered through the hearing aid you're already wearing.

Acoustic Model Optimization 2.0

Acoustic Model Optimization 2.0 is a behind-the-scenes upgrade that helps hearing professionals fit Omega AI faster and more precisely than ever before. It uses in-ear acoustic data gathered during setup to build a model of your ear canal’s unique shape and resonance, allowing the hearing aids to automatically fine-tune themselves for a more accurate first fit—up to 10× faster than before.

Ideally, your provider wouldn’t need this feature because they’d be using real-ear measurement (REM) to calibrate your hearing aids precisely. But many clinics don’t have REM equipment, so it’s great that Starkey is giving professionals another tool to get closer to that level of personalization. You can think of it as a kind of “REM-lite,” helping reduce the back-and-forth office visits that can sometimes be needed to get new hearing aids dialed in. That was one of the drawbacks our YouTuber Nick mentioned in his review of the previous Edge AI model, and my hope is that between this feature and TeleHear AI, we’ll see fewer of those follow-ups. We’ll find out soon—subscribe to our channel to see Nick’s full Omega AI review when it’s released.

How it looks, fits, and feels

Dimensions (LxWxD): 26.6mm x 7.6mm x 12.6mm

Weight: 2.19g

The style I tested was the mRIC R, which is Starkey’s most popular version of this hearing aid and the one shown in 3D at the top of this page. It’s one of the smallest prescription hearing aids on the market, and also the lightest—I weighed it myself. You can choose from seven color options to help match your hair or skin tone. The pair shown below is in Chestnut Brown, which I picked to blend naturally with my hair color.

starkey omega ai mric in chestnut closeup on ear
From the front, the mRIC R is nearly invisible — just a thin receiver wire entering the ear. It’s equally discreet from the side or back if you choose a color that matches your hair; I went with Chestnut Brown.

In use, it feels incredibly comfortable, lightweight, and discreet. Most premium hearing aids today check those boxes, but it’s still worth calling out just how unobtrusive this one is. A few times during testing, I tapped my ear to use the double-tap control and realized I hadn’t even put the hearing aid in yet. That’s how light it is.

How good is Omega AI?

We don’t have the final answer just yet, but we will soon. And when we do, this page will feature more reviews from real wearers than any other site on the internet.

Still, there are already a few things we can say with confidence:

It’s an upgrade over Edge AI, which was already excellent.

In our two-part video series comparing Edge AI to its two biggest competitors (Oticon Intent and Phonak Sphere), I picked Edge AI as the hearing aid I would personally buy. It performed incredibly well against two of the most advanced models available. Starkey has made tangible improvements to Omega AI, including one feature we specifically called out as missing in Edge AI: an LED indicator light. Based on what we’ve seen so far, Omega AI is shaping up to be an elite hearing aid. 

Starkey’s leadership is showing real confidence — and welcoming transparency.

Not every hearing aid manufacturer is eager to hand over their latest product for independent testing. But Starkey is encouraging it.

HearAdvisor, the independent testing lab known for its unbiased hearing aid reviews, will be putting Omega AI through its usual rigorous analysis. And according to HearAdvisor cofounder Abram Bailey, AuD, Starkey’s president Brandon Sawalich didn’t just approve the testing — he welcomed it.

“I was completely taken aback by his confidence in the new Omega hearing aids, and his desire to get them tested by the lab. He was also welcoming of the lab bringing transparency to the industry, generally.”

– Abram Bailey, AuD, co-founder of HearAdvisor

That level of openness is rare in this industry, and it speaks volumes.

Detailed Omega AI expert review coming soon

Our YouTuber and hearing aid wearer, Nick, is currently putting Omega AI through its paces in the real world. He’s testing it in everyday environments, comparing it directly to Edge AI, and stacking it up against all the other top models he’s reviewed over the years.

A full video breakdown is coming soon to our YouTube channel. Subscribe now so you don’t miss it — and be the first to get an honest, detailed look at how Omega AI really performs.

Starkey Omega AI Pros & Cons

Pros

Edge Mode+ still delivers where it counts. Just like its predecessor, Edge AI, Edge Mode+ remains one of Starkey’s standout features. In challenging environments—think noisy restaurants or crowded gatherings—it can dramatically enhance speech clarity. Yes, the sound may lose a bit of its natural tone when the algorithm is working overtime, but for most users, that’s a small price to pay for easier, more comfortable conversations.

Fewer back-and-forth visits to the provider. Starkey’s updated Acoustic Model Optimization 2.0 and TeleHear AI tools make a noticeable difference in getting things dialed in faster. In Nick's original Edge AI review, he noted the need for multiple fine-tuning appointments. With these new upgrades, users can now enjoy a more streamlined fitting process—and even make minor adjustments themselves—reducing the need for in-person visits.

The most forward-looking hearing aid on the market. From DNN 360 to Starkey’s new Generative AI Suite, Omega AI doesn’t just match the competition—it leapfrogs it. Add in features like fall detection and the new Balance Builder, and it’s clear that Starkey is aiming to redefine what a hearing aid can be. This is the most technologically ambitious device currently available, and it shows.

The return of the indicator light. It might seem like a minor thing, but for many users (and providers), the absence of a simple status light on Edge AI was a frustration. Starkey heard the feedback. Omega AI brings back the indicator light, offering a quick visual cue for battery life, Bluetooth connectivity, and even helping you locate a misplaced aid. Sometimes, it’s the little things that make everyday use easier.

Cons

Rapid product cycles may leave recent buyers behind. Traditionally, hearing aid manufacturers stick to a release cycle of about 18 to 24 months. But as more innovation shifts to software and deep neural networks, we’re starting to see that window shrink. With the release of Omega AI, Starkey becomes the second major brand this year to launch a flagship update just over a year after their last. That’s exciting for tech lovers, but it can be frustrating for folks who just invested in devices like Edge AI. It feels like existing owners should at least have access to some of these new features—maybe through a free or discounted upgrade path—especially when their devices are still relatively new.

(Maybe) more to come. Be sure to subscribe to our Youtube channel, as Nick is putting these aids through their paces and may identify some areas of improvement. You may also want to bookmark this page, as very shortly we will have more Omega AI user reviews than any site on the web. 

Conclusion

With Omega AI, Starkey is pushing hearing aids far beyond the traditional goal of simply making sound more audible. This feels more like a smart sensor platform you wear, a step toward the company’s vision that “the ear is the new wrist.” Several of the biggest frustrations we and many users had with the previous generation have now been addressed: fewer fitting appointments should be needed, a much-improved voice assistant, and the return of the indicator light. Starkey is clearly taking a more holistic approach to AI than any other manufacturer, building tools for both users and providers, not just layering on new features for marketing’s sake.

What stands out most is Starkey’s pace of iteration. Look at their health features alone: fall detection in 2018, fall-risk assessment with Edge AI in 2024, and now fall prevention with Balance Builder. That is a billion-dollar company innovating like a startup, fast, bold, and unafraid to test new ideas. As more sensor data (breathing, balance, motion) feeds back into generative AI systems, we may reach a point where your hearing aids predict your needs and adjust before you even notice. Starkey seems intent on getting us there first, and if they keep this trajectory, hearing aids could soon become something people want to wear, not something they have to.

The image of Jeff Hall author

Jeff Hall

Hearing Aid Specialist

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing- one of the largest discount hearing aid suppliers in the United States. Jeff lives in San Diego, CA with his wife and 2 young daughters. You can learn more about hearing aids and watch Jeff on ZipHearing's Youtube channel.

Starkey Omega AI at a glance

Sales popularity of Omega AI vs.

over the last 60 days

Relative sales popularity of Starkey models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Omega AI

Based on our internal sales data. Updated daily.

BOUGHT BY 1.2% of our customers who've bought Starkey in the last 90 days
RETURNED BY 0% of customers during their 45 day trial period for a 100% refund
ZipHearing Return Policy We think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE FOR
STARKEY OMEGA AI IS
13% less
than the national average price
ZipHearing Price

Starkey's product naming convention

Starkey
Brand
Omega AI
Generation
24
Tech level
mRIC R
Style

Omega AI tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range 100%
Hearing Aids prices range 100%
Tech level % of sales
Omega AI 2400 100%
Omega AI 2000 0%
Omega AI 1600 0%

Starkey Omega AI models

Sorted by popularity. Based on our internal sales data. Updated daily.

RATING 1
Stock image of Starkey Omega AI mRIC R Omega AI mRIC R
Omega AI mRIC R

Mini receiver-in-canal style with a lithium-ion rechargeable battery.

50%
50% of our customers choose this model
0%
0% of our customers returned this model for a full refund
RATING 2
Stock image of Starkey Omega AI RIC RT Omega AI RIC RT
Omega AI RIC RT

Receiver-in-canal style with a lithium-ion rechargeable battery and telecoil.

50%
50% of our customers choose this model
0%
0% of our customers returned this model for a full refund
RATING 3
Stock image of Starkey Omega AI RIC 312 Omega AI RIC 312
Omega AI RIC 312

Receiver-in-canal style with a size 312 battery.

0%
0% of our customers choose this model
0%
0% of our customers returned this model for a full refund
RATING 4
Stock image of Starkey Omega AI ITE R Omega AI ITE R
Omega AI ITE R

In-the-ear style with a lithium-ion rechargeable battery.

0%
0% of our customers choose this model
0%
0% of our customers returned this model for a full refund
RATING 5
Stock image of Starkey Omega AI ITC R Omega A ITC R
Omega A ITC R

In-the-canal style with a lithium-ion rechargeable battery.

0%
0% of our customers choose this model
0%
0% of our customers returned this model for a full refund
RATING 6
Stock image of Starkey Omega AI CIC Omega AI CIC
Omega AI CIC

Completely-canal style with a size 312 battery.

0%
0% of our customers choose this model
0%
0% of our customers returned this model for a full refund
RATING 7
Stock image of Starkey Omega AI CROS RIC RT Omega AI CROS RIC RT
Omega AI CROS RIC RT

Receiver-in-canal style CROS transmitter with a lithium-ion rechargeable battery. This model is rarely ordered because it's intended for individuals with the less common conditions of asymmetrical hearing loss and single-sided deafness.

0%
0% of our customers choose this model
0%
0% of our customers returned this model for a full refund
RATING 8
Stock image of Starkey Omega AI CROS RIC 312 Omega AI CROS RIC 312
Omega AI CROS RIC 312

Receiver-in-canal style CROS transmitter with a size 312 battery. This model is rarely ordered because it's intended for individuals with the less common conditions of asymmetrical hearing loss and single-sided deafness.

0%
0% of our customers choose this model
0%
0% of our customers returned this model for a full refund

Starkey Omega AI 2400 vs 2000 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model 1600 2000 2400
Sales popularity 0% 0% 100%
Return rate N/A N/A N/A
Tech level Mid Advanced Premium
Channels 16 20 24
Speech in Noise Reduction 8 dB 10 dB 22 dB
Transient Noise Reduction 6 dB 9 dB 15 dB
Wind Noise Reduction 10 dB 19 dB 35 dB
Machine Noise Reduction 7 dB 12 dB 22 dB
Quiet Comfort Mild Moderate Maximum
Consonant Brightness Mild Mild Maximum
Edge Mode + Personalization
Transcribe
Multiflex tinnitus pro
DNN 360
TeleHear AI
Edge Mode + Automatic
Gen AI Smart Assistant
Voice AI
Edge Mode + Onboard Control
Translate

*some features may not apply to all models on this page

For a more detailed comparison, see Starkey`s feature matrix

Starkey Omega AI reviews

Summary

Customers say

The video and/or written reviews below are from real ZipHearing customers who bought and wear Starkey Omega AI hearing aids. Every ZipHearing customer is invited to create written and video reviews and is compensated up to $235 for doing so. We ask our customers to provide unbiased reviews highlighting both the pros and the cons of their hearing aids. We hope you find these firsthand experiences of Starkey Omega AI helpful!

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Common questions about Starkey Omega AI hearing aids

Bluetooth / Connectivity Rechargeability Disposable Batteries Controls/Apps Miscellaneous

Choose questions category:

Is this hearing aid Bluetooth compatible?
Yes, Starkey Omega AI uses Bluetooth LE Audio, enabling features like app control, hands-free calling, and audio streaming. However, your device (phone/tablet/etc) must also use Bluetooth LE Audio for full functionality. Check Starkey's compatibility list; if your device lacks the (**) indicator—meaning it doesn’t have Bluetooth LE Audio—some features may not be available. As of October 2025 we have seen some inaccuracies in the above list and we’d encourage you to check your phone specifications to confirm whether your phone uses Bluetooth LE Audio.
Does this hearing aid allow for hands-free phone calls?
It depends on your phone. This feature works with iPhone 11 and newer, and Google Pixel 7 and newer. The only Samsung phones this feature works with are those with Bluetooth LE Audio, and there aren’t very many. You can view Starkey’s device compatibility list here, but we have seen some inaccuracies in it so would also recommend you check the Bluetooth specifications for your phone independently.
Can this hearing aid be paired directly to my Bluetooth TV?
As of now—October 2025—Stakey’s StarLink Edge TV Streamer is required to send audio from the TV to Omega AI hearing aids. In the coming years, it will be possible to stream from the TV directly to Omega AI hearing aids, thanks to Bluetooth LE Audio and Auracast. But, Bluetooth LE Audio and Auracast are relatively new technologies and very few TV’s today have these (2) required technologies. We expect high end TVs to start shipping with these technologies in 2025, at which time Edge AI hearing aids—which do have Bluetooth LE Audio and are Auracast-compatible— would be able to receive audio directly from the TV, with no need for the TV streamer accessory.
How many hours a day do the batteries last?
The battery life of Omega AI depends on the model (form factor) you choose. mRIC R: 41 hours RIC R T: 51 hours ITE R: 42 hours ITC R: 42 hours RIC RT: 51 hours. All of the figures above assume 3 hours of daily Bluetooth streaming, so if you don’t do any streaming, the battery life may be slightly longer than shown above.
What is the lifespan of the rechargeable batteries?
Starkey says their batteries will last 3-4 years, and based on our experience with customers, we believe this is accurate. Several Omega AI models use a built-in lithium-ion battery, and that means only Starkey can replace the batteries, so when your battery needs replacing, your hearing provider will send it in your hearing aid(s) to Starkey. The battery replacement is covered under your Starkey warranty. Warranty lengths vary depending on where you purchased your aids, but the warranty is usually 3 years. If you have to replace your battery after your warranty has expired, your hearing provider will charge for that service, and we’ve seen prices ranging from $150-$350 per battery.
How will I know when my battery needs to be charged?
A few minutes before your hearing aids power down due to a low battery, you will hear a voice indicator saying “battery.” You can ask your hearing provider to play this announcement through your hearing aids so you are prepared for it.
What if I'm on-the-go and my battery dies?
Omega AI battery life is very good. Depending on the model you buy, your battery life is going to range from 41-51 hours. Considering most people put their hearing aids in the charger each night, and a full charge takes 3 hours, it’s pretty unlikely that with routine charging your battery is ever going to quit on you. On the off chance that it does, you have a couple options. First a standard charger is always included with your order, with whichever rechargeable model you buy. That charger will include a USB-C charging cord and a wall plug, so whether you want to charge the hearing aids from your phone, PC, or electrical outlet, you can charge how you want. But, if that’s your only charger, you likely won’t have it with you if you’re out-and-about and your battery has died. Again, we don’t expect this to happen, but if you’re concerned about your battery dying, we’d recommend buying one of the premium chargers (shown below on this page). Those premium chargers are ideally suited for mobile charging, because they have their own internal battery which serves as a power bank from which you can draw 3 full charges. Those premium chargers are a popular choice for travelers with spotty access to electricity who want to be sure they’ll always have a way to charge their aids.
How long does it take to get a full charge?
If the hearing aid battery is fully depleted, a full charge will take around 3 hours. Omega AI also has a “quick charge” feature, that’ll get you over 4 hours of use time with just 15 minutes of charging.
Does the charger include a dehumidifier?
They do not. Manufacturers have for the most part stopped including any dehumidifiers in their chargers, as the vast majority of hearing aids today—including the Omega AI—are IP 68 rated which means they can withstand exposure to sweat, rate, and high humidity with no issues. However if you are still concerned about moisture, there are a couple options. The easiest and cheapest option is to buy small desiccant capsules, like these, and set them inside your charger well. If you want a more sophisticated solution, we know the PerfectDry LUX is a popular option that works with all hearing aid makes and models.
How long do the batteries last?
Assuming 16 hours of daily use, the RIC 312 model lasts up to 6 days without Bluetooth streaming and 5 days with a few hours of streaming daily. The CIC 312 lasts up to 8 days without streaming and 7 days with a few hours of streaming each day.
How will I know when it's time to change the battery?
A few minutes before your hearing aids power down due to a low battery, you will hear a voice indicator saying “battery.” You can ask your hearing provider to play this announcement through your hearing aids so you are prepared for it.
Are the batteries hard to change?
For most people, size 312 batteries are pretty easy to change, and you’ll only need to change them about once a week. If you’re concerned about changing the batteries, most hearing providers will have some kind of demo hearing aids in the office so you can try to change the batteries. If it proves too difficult, you can consider the rechargeable models within the Omega AI family (shown above on this page).
How can I control this hearing aid, and which settings can I control?
Between the buttons on the hearing aids and the My Starkey app, there are over 20 different settings you can control, ranging from volume and program control, frequency adjustment, and activation of features like Edge Mode +. The Starkey programming software makes it very easy for you to see all the options that you’ll have, so you definitely want to spend some time with your hearing provider going over that, ensuring these are setup according to your preferences.
How do I turn this hearing aid on and off?
All rechargeable models will turn on automatically after they are removed from the charger, and they’ll turn off automatically when placed back in the charger. As for manually turning them on and off, the rechargeable models can’t technically be turned “off”, but they can be put into “sleep mode”—but only if your hearing provider has set this up for you. Be aware that if a hearing aid is left on sleep mode for 2-3 days, the battery will eventually fully deplete. The only way to truly turn these models off is by putting them in the charger. Here’s how you put the different rechargeable models in sleep mode, and wake them back up: RIC RT: Press and hold the bottom button on the rocker switch for 3 seconds to put the device to sleep. Pushing the top button on the rocker switch will wake it back up. mRIC R: Push and hold the push button for 3 seconds to put the device to sleep. Pushing the push button will wake it back up. ITE R and ITC R: Push and hold the push button for 3 seconds to put the device to sleep (again your hearing provider has to set this up for you). Pushing the push button will wake it back up. For the models that use disposable batteries (CIC 312 and RIC 312), the devices automatically turn on when the battery door is closed, and they’ll turn off when the battery door is opened.
Does the app have a “Find My Hearing Aid” feature?
It does. If you lose a hearing aid, you can open the My Starkey app and pull up a map that will show the last known location of the device. This is the last location where the hearing aid had an active Bluetooth connection with your phone. You’ll also see a horizontal bar that represents the signal strength of your hearing aid—in other words, how close your lost hearing aid is to your phone. You then essentially play a game of hot and cold to get closer to the devices.
Is this hearing aid CROS compatible?
The RIC RT and RIC 312 models are CROS compatible. The CROS transmitter looks just like the RIC RT model (listed above), and is $1699. The difference between the CROS RIC RT and CROS RIC 312 models are the CROS RIC RT is rechargeable, with a telecoil, and has an LED indicator light on the back.
Can I get this hearing aid with a telecoil?
The Omega AI RIC RT comes with a telecoil, and the ITE R has an optional telecoil (specify at time of ordering that you’d like a telecoil).
How do I activate Edge Mode +?
On the Omega AI 24 models, Edge Mode + can be activated via the My Starkey app, push button on the hearing aid, or via a touble-tap on the hearing aid. On the 20 and 16 models Edge Mode + can only be activated via the My Starkey app.

Compatible apps & accessories

Apps (by popularity)

RATING 1
The image of My Starkey hearing aids
My Starkey

My Starkey

The all new My Starkey applet's you take control of your hearing experience. Adjust hearing aid volume, base and treble, create customized programs, and stream music or phone calls with the touch of a button. Adapt to hearing aids faster with quick how-to's, tips, and videos. All tailored for where you are on your hearing journey. Access remote hearing aid adjustments from your hearing care professional. Lose a hearing aid? Use My Starkey to track the location and simplify your life. Monitor daily hearing and physical activity to help you stay healthy. Set and achieve goals for hearing, steps, exercise, and beyond. Get personal and detailed insights into your activity levels. My Starkey can even detect your falls and notify the people you choose – keeping you safe while active.
RATING 2
The image of Hear Share  hearing aids
Hear Share

Hear Share

This app is designed for caregivers and/or family members of hearing aid wearers. The Hear Share app allows hearing aid wearers to share data like hearing aid use, physical activities, and overall wellness. Wearer's may even use the Hear Share app to have loved ones or caregivers notified in the event of a fall.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING 1
*Included with rechargeable mRIC R and RIC RT orders
The image of StarLink Charger 2.0 hearing aids
StarLink Charger 2.0, $99

StarLink Charger 2.0, $99

*Included with rechargeable mRIC R and RIC RT orders

This is the standard charger that comes with the mRIC R and RIC RT rechargeable hearing aids. Fully charges hearing aids in 3.5 hours, providing 24 hours of power. The charger also offers turbo charging, for three hours of hearing aid use time in just seven minutes of charging. The charger must be plugged into an external power source to charge the hearing aids.
RATING 2
The image of StarLink Premium Charger 2.0 hearing aids
StarLink Premium Charger 2.0, $149

StarLink Premium Charger 2.0, $149

This is an optional premium charger that is compatible with the mRIC R and RIC RT rechargeable hearing aids. Fully charges hearing aids in 3.5 hours, providing 24 hours of power. The charger also offers turbo charging, for three hours of hearing aid use time in just seven minutes of charging. The main benefit of this premium charger is that it includes an on-board battery for on-the-go charging, and that on-board battery can provide three full charges to your hearing aids (without needing to be plugged into a power source).
RATING 3
The image of StarLink Edge TV Streamer hearing aids
StarLink Edge TV Streamer, $299

StarLink Edge TV Streamer, $299

Future-proof and Auracast ready, Starkey's Edge TV Streamer is 60% smaller than previous streamers and uses Bluetooth Low Energy (LE) Audio protocol to stream audio straight from a TV to paired Edge AI hearing aids.
RATING 4
The image of StarLink Edge Remote Microphone hearing aids
StarLink Edge Remote Microphone, $399

StarLink Edge Remote Microphone, $399

This remote mic is a small, rechargeable accessory designed to make one-on-one conversations clearer in noisy places. Clip it to a companion’s shirt or place it on a table and it instantly streams their voice to your Edge AI hearing aids when powered on. It has a 50-foot range and up to 10 hours of use per charge. It also doubles as a remote control, letting you adjust volume or switch programs with a quick button press. Easy to use and lightweight, it’s a great way to stay connected and hear more clearly in challenging environments.
RATING 5
The image of StarLink Remote Control 2.0 hearing aids
StarLink Remote Control 2.0, $170

StarLink Remote Control 2.0, $170

Designed for maximum simplicity – Edge AI wearers can easily control volume, change programs, and quickly access a favorite feature. Replaceable cell battery and handy lanyard are included. *Most users do not buy this and prefer to control the hearing aids through the My Starkey app, or the button(s) on the hearing aids.
RATING 6
The image of StarLink Edge Table Microphone hearing aids
StarLink Edge Table Microphone, $599

StarLink Edge Table Microphone, $599

Designed for seated group conversations, the StarLink Edge Table Microphone uses eight built-in microphones to help you focus on whoever’s speaking—automatically detecting and streaming their voice to your Edge AI hearing aids. Ideal for meetings, dinners, or family gatherings, it starts streaming the moment you power it on. You can let it automatically follow the main speaker, manually select who to focus on, or switch to Surround Mode to hear everyone. For added flexibility, it can also be worn on a lanyard for one-on-one conversations. It’s rechargeable, offers up to 10 hours of battery life, and has a 50-foot wireless range for clear, reliable listening in any setting.
RATING 7
*Included with in-ear rechargeable orders
The image of StarLink Custom Charger 2.0 hearing aids
StarLink Custom Charger 2.0, $99

StarLink Custom Charger 2.0, $99

*Included with in-ear rechargeable orders

This is the standard charger that comes with the custom in-ear rechargeable models. Fully charges hearing aids in 3.5 hours, providing 24 hours of power. The charger must be plugged into an external power source to charge the hearing aids.
RATING 8
The image of StarLink Premium Custom Charger 2.0 hearing aids
StarLink Premium Custom Charger 2.0, $149

StarLink Premium Custom Charger 2.0, $149

This is an optional premium charger that is compatible with the custom in-ear rechargeable models. Fully charges hearing aids in 3.5 hours, providing 24 hours of power. The main benefit of this premium charger is that it includes an on-board battery for on-the-go charging, and that on-board battery can provide three full charges to your hearing aids (without needing to be plugged into a power source).
Models
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