Should You Buy an Extended Warranty on Hearing Aids?
When you buy new hearing aids, they’ll come with a warranty of 1-4 years. Because hearing aids are so expensive, many people consider purchasing extended warranties. Sometimes, this a smart thing to do; other times, it doesn’t make sense.
If you’ve already purchased hearing aids and are wondering how long your warranty is, look at the paperwork that accompanied your purchase. In most states, it is required that this information be written on either your purchase agreement, delivery receipt, or both. You may also have a plastic card detailing your warranty information. Your warranty information will sometimes be written as 2/3, which would indicate a 2 year repair warranty, and a 3 year loss & damage warranty.
So should you buy an extended warranty?
To answer this question, you first have to understand the two types of hearing aid warranties.
- Repair: A repair warranty covers things like wax or oils plugging up your hearing aid causing it to quit working, or any number of breakdowns which may or may not be your fault.
- Loss & damage: A loss & damage warranty covers things like loss, theft, or damage beyond repair (crushing it, putting it through the washing machine, etc.)
Before you buy an extended repair warranty, you have to compare the cost of the warranty to the cost of a repair when you are outside of your warranty period. Often times, there will be little price difference. For example, let’s say you purchase an additional 1 year repair warranty for $200. If anything happens to your aid during that year, you are covered. However, if nothing happens, you’ve wasted $200. Alternatively, if you didn’t purchase that additional 1 year repair warranty and your hearing aid breaks, your repair cost may be in the neighborhood of $300, but, that repair would include a warranty for the work performed for 6 months to 1 year.
As in the case above, it is often only slightly more expensive to pay for a repair outside of your warranty period than it is to purchase the additional warranty upfront. When this is the case, I would recommend risking it and not purchasing an extended warranty. If however, your hearing provider charges $500 for a repair outside of warranty, and $200 for an extended warranty, then it probably makes sense to purchase an additional warranty. As you can see, in order to make a sound financial decision, you really need to know what your provider will charge you for repairs once your warranty has expired. If possible, get that figure included on the purchase agreement.
Loss & Damage Warranty
Unless you are prone to losing things, I wouldn’t recommend purchasing an extended loss & damage warranty. Most people do not lose their hearing aids or damage them beyond repair. If you feel like the extended warranty is something you really need, then before you purchase it, be sure to check all of the options available to you.
- Get a quote from your local provider. This is going to be the most convenient option. When you get a price, make sure it includes the reprogramming/refitting of the replacement hearing aid(s).
- Get a quote from an internet hearing aid insurance provider. Google “hearing aid warranty” or “hearing aid insurance” and you’ll see a few options out there. Again, when you look at the price they quote, add that to whatever fees you’ll have to pay your local provider for the reprogramming/refitting of the hearing aid(s), as that is your true cost.
- Consider adding a “rider” to your homeowners or renters insurance policy. Just as you would add jewelry or other expensive household items, many insurance policies will allow you to add hearing aids as well. This is often very affordable and will cost much less than the above 2 options, but again, you’ll likely incur additional fees from your provider for the reprogramming/refitting of the hearing aid(s).
The Bottom Line
As you can see, there is no simple “yes” or “no” answer to this question. However, if you take your time and weigh your options you have a great opportunity to save a significant amount of money over the life of your hearing aids.
If you’d like a free phone consultation with a licensed hearing provider, please feel free to call us at 800-731-6794.