Important Note: On October 21, 2025, Phonak released a free firmware update for the 2024 Audéo Infinio. With this update, the model was renamed Phonak Audéo Infinio Ultra. If you already own the 2024 Audéo Infinio, your hearing provider can install the update in just a few minutes. Afterward, your hearing aids will perform identically to the new Infinio Ultra model. Because the hardware and firmware are the same after the update, we’ve kept all the original reviews for the Audéo Infinio on this page.
Admittedly, Phonak's naming systems for their products in the last few years has been complicated. To clarify—this Audéo Infinio Ultra model is actually the less-popular of Phonak's 2 flagship RIC hearing aids at the moment. The vast majority of our customers are actually buying the Audéo Infinio Ultra Sphere model (that's the one with the DNN-technology to help you hear your best in background noise).
Phonak Audéo Infinio Ultra
COSTS, REVIEWS, MODELS
How to buy Phonak Audéo Infinio Ultra locally and save
Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.
At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.
Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.
Included with your purchase
Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Phonak recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.
Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.
Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.
An initial supply of cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.
We offer financing via the CareCredit Credit Card. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.
How Audéo Infinio Ultra fits

Make life sound extraordinary
Phonak Audéo Infinio Ultra at a glance
Sales popularity of Audéo Infinio Ultra vs.
over the last 60 days
Relative sales popularity of Phonak models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion
Sales stats for Audéo Infinio Ultra
Based on our internal sales data. Updated daily.
Phonak's product naming convention
Audéo Infinio Ultra tech levels our customers buy
Based on internal sales data. Updated daily.
| Tech level | % of sales |
|---|---|
| Audéo Infinio Ultra 90 | 64.6% |
| Audéo Infinio Ultra 70 | 21.5% |
| Audéo Infinio Ultra 50 | 7.6% |
| Audéo Infinio Ultra 30 | 5.9% |
Phonak Audéo Infinio Ultra models
Sorted by popularity. Based on our internal sales data. Updated daily.
Phonak Audéo Infinio Ultra comes in 2 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Audéo Infinio Ultra 90, 70, 50 or 30. The majority of ZipHearing customers buy the Phonak Audéo Infinio Ultra RIC model (shown in position 1 below), with the 90 technology level.
Phonak Audéo Infinio Ultra 90 vs 70 & more
This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.
| Model | 30 | 50 | 70 | 90 |
|---|---|---|---|---|
| Sales popularity | 5.9% | 7.6% | 21.5% | 64.6% |
| Return rate | N/A | 5.6% | 7.8% | 14.4% |
| Tech level | Low | Mid | Advanced | Premium |
| Finetuning channels | 12 | 16 | 20 | 20 |
| Automatic programs | 4 | 6 | 7 | 8 |
| Motion sensor hearing | ||||
| SoundRelax | ||||
| DuoPhone | ||||
| StereoZoom 2.0 | ||||
| Tap control | ||||
| Dynamic Noise Cancellation | ||||
| Speech Enhancer | ||||
| SpeechSensor |
*some features may not apply to all models on this page
For a more detailed comparison, see Phonak`s feature matrix
Helpful resources from Phonak
Phonak Audéo Infinio Ultra reviews
Summary
Customers say
Reviews of the Phonak Audeo Infinio Ultra are mixed, with some users reporting only subtle or no improvements over their older devices, while others describe a noticeable boost in clarity, natural sound, and overall quality of life. Comfort, discreet design, and ease of use are consistently praised, especially the rechargeable case and seamless Bluetooth connectivity for calls, music, and TV streaming. Many appreciate the customizable controls via the myPhonak app and find them reliable for day-to-day wear. On the downside, a few users note occasional feedback, disappointing clarity compared to expectations, or minimal difference from previous models, leading some to try alternative brands. Overall, they are seen as modern, comfortable aids with strong features, though the listening experience can vary depending on individual needs and hearing profiles.User uploads
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The hearing aids are described as comfortable and easily adjustable, indicating a positive experience in terms of fit and design.
...comfortable, easily adjustable... Read more
...the are almost invisible and easy to put in... Read more
...i am happy to say i’m very pleased with both the comfort and hearing improvement i am experiencing with these hearing aids... Read more
...they are definitely comfortable to wear, easy to put in ears, take out of ears and insert into charger... Read more
...great sound quality and fit. the fit great... Read more
...they're unobtrusive behind the ears, at least i think so. you can judge for yourselves. and i selected the silver color not to match my hair which is not quite silver yet, but i'm hoping. but because the silver tone stands out and so they are easy to find on most surfaces... Read more
...the inserts are very comfortable and i have found them fairly easy to get used to wearing... Read more
...extremely comfortable, i wish i had purchased these sooner. i wear them all day long, and actually look forward to putting them on in the morning... Read more
Users report that the battery does not last a full day, indicating a negative experience with battery life.
...the charging was starting to run out before the end of day... Read more
...i love the recharging box... Read more
...charging lasts for at least 18 hours. i've never had them, the rechargeable batteries run out and i just plugged them in before i go to bed and take them out, leave them on the case and get up in the morning, put them in and go about my business... Read more
...my hearing aids are so high tech connecting to my tv & smart phone with ease-love them!... Read more
...they pair to my phone very easily and it is nice to be able to make and receive phone calls, listen to music and hear videos from different social media outlets via bluetooth so that is a big plus... Read more
...i really enjoy the phonak audeo i90 and how they work so well with my android phone... Read more
...the bluetooth is good, but not a fan... Read more
...i love the app that they connect to. leaves me in control and i really like that... Read more
Customer service is praised for being very helpful, providing a positive experience for users needing assistance.
...i called zip and they were very helpful... Read more
...the provider was able to set them up, give me the training i need and send me on my way within an hour... Read more
...grant davidson at zip hearing has done business in a professional manner and everything has gone as explained on the zip website... Read more
...i'm very glad i did, because previously i had an older pair of phonaks that i kept for, believe it or not, over ten years. and i should have replaced much sooner. they were good and, still worked... Read more
Users find the hearing aids easy to adjust, suggesting that the controls are user-friendly.
...easily adjustable... Read more
...all of the features which this hearing aid comes with work to perfection... Read more
...great sound quality and easy to use. great sound quality and easy to use!... Read more
...easy to put in ears, take out of ears and insert into charger... Read more
...one of the, another great feature is that the hearing aids are volume controlled by my iphone or by buttons on the hearing aids themselves. but i like the phone control because it's direct, it's visual, it's simple, it's easily accessible, and i don't have to press through a series of buttons to get the volume that i need in a particular, at a particular time... Read more
...putting them in my ear is taking a bit of getting used to... Read more
...do get occasional feedback when my hand goes near them... Read more
...they work great in filtering our noise in a crowded restaurant... Read more
...but the new phonaks have the ability to separate background noise from nearby conversation to a remarkable degree. this feature also helps out in movies or lectures, concerts and so forth... Read more
...i didn’t realize how noisy my neighborhood is. i have had retail hearing aids for years. once i went ahead and upgraded to the infinio ultra hearing aids i immediately heard new sounds in my neighborhood... Read more
Feedback on sound quality is mixed; while some find it satisfactory, others are disappointed by the lack of improvement over older models.
...sound quality is just fine... Read more
...i really can't hear any improvement over my older pair. i am disappointed... Read more
...sound quality is excellent... Read more
...great sound quality and easy to use. great sound quality and easy to use!... Read more
...the sound is perfect and adjustable for different circumstances... Read more
...hearing well makes such a difference, and my new hearing aids are delivering on that promise... Read more
...i’m not sure they’re doing what they’re supposed to be doing. when i wear them i can’t really say i hear any difference... Read more
...the sound is fantastic. i often forget i'm wearing them as the sound is so natural... Read more
...the sound quality is very good, very pleased with them so far. very crisp and the sound seems to be strong... Read more
...this second set had the necessary volume but not the clarity, so after my trial period, i am trying a different brand... Read more
There are small but noticeable improvements over older units, suggesting a positive perception of value for money.
...small but subtle improvements over the older units... Read more
...i have a noticeable improvement to my overall quality of life... Read more
...i shopped around carefully for an audiologist in my area, and compared prices and the capabilities of the phonak and other brands. i researched options mostly on the zipearing.com website. it was informative and ultimately instrumental in my choice. also, the zip offered a significantly better price... Read more
Showing 1 - 10 of 16 total reviews Clear all filters
Not much improvement
Comfortable, easily adjustable
Transformed my hearing
Not too sure
I am very happy with my hearing aids!
Pleasantly surprised with great results
Perfection
Impressive
Common questions about Phonak Audéo Infinio Ultra hearing aids
Choose questions category:
Yes, this model is Bluetooth compatible and offers direct audio streaming from almost all phones. This model is also Auracast™ ready, so in the coming years when there are many Auracast-enabled devices on the market, these hearing aids will be able to tune into publicly broadcast audio - streamed from TVs, information screens, PA systems
Compatible apps & accessories
Apps (by popularity)
*Double tap on the app to open it in the store
Accessories (by popularity)
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