Phonak Audéo Lumity

COSTS, REVIEWS, MODELS

Audéo Lumity 90$4598/pair
Audéo Lumity 70$3798/pair
Audéo Lumity 50$3198/pair
Audéo Lumity 30$2498/pair
What's the difference between Lumity 90, 70, 50, & 30?
The image of color hearing aids
Silver Gray (22.2% popularity)
Can't decide? No problem! We're happy to ship a few different colors :)

What we love about Audéo Lumity

AutoSense 5.0 iconAutoSense 5.0

Phonak’s newest operating system, AutoSense 5.0, was trained with artificial intelligence based machine learning to accurately identify a sound environment.

Bluetooth Connectivity iconBluetooth Connectivity

Connects directly to your iOS®, Android™ or other Bluetooth®-enabled devices so you can stream audio in excellent quality directly to your hearing aids.

Rechargeability iconRechargeability

Lithium-ion battery technology ensures you can comfortably enjoy a full day of hearing, including streaming from your favorite devices. Simply set your hearing aids in their charger at night, and you'll wake up to fully-powered devices in the morning.

How to get Phonak Audéo Lumity locally and save

1Make sure there is a ZipHearing provider in your area

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2Schedule your consultation

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3Hear better

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Phonak recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Audéo Lumity fits

How hearing aids looks on the head
Silver Gray (22.2% popularity)
(tap once on the head to see hearing aids off the ear)
Shield icon - 45 Day Risk-Free Trial
45 Day Risk-Free Trial
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available
Financing Available
Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care
Local Care Included
Heart icon - local care

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Phonak recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=
3 Year Warranty
Warranty icon - warranty

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids
Supplies
Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by:Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. Read More
Medically reviewed by:Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry.Read More
Updated:Feb 16, 2024
Phonak Audéo Lumity

Conversations shine with Lumity

Released by Phonak on August 23, 2022, Audéo Lumity is Phonak's flagship line of hearing aids for wearers with mild-to-severe hearing loss.

Audéo Lumity is most well-known for being Phonak’s first hearing aid on their newest operating system, AutoSense OS 5.0, and being the first Phonak hearing aid to be trained with artificial intelligence based machine learning.

Phonak Audéo Lumity is a popular choice with our customers due to their broad compatibility with iOS®, Android™ and other Bluetooth®-enabled devices.

Buy Phonak Audéo Lumity Locally and Save

This 1 minute video can save you thousands on hearing aids

Phonak Audéo Lumity at a glance

AI-driven pros and cons of Phonak Audéo Lumity, based on (82) written reviews and (27) video reviews

Utilizing Chat-GPT 4, we've curated valuable product insights from the user reviews on this page. This is a summary of firsthand experiences from verified Phonak Audéo Lumity users.

Pros

  • Exceptional Sound Quality: Users consistently praise the crystal clear, natural sound quality, highlighting superior audio processing that enhances speech recognition and overall listening experience in various environments.
  • Comfort and Discretion: The hearing aids are noted for their comfort during extended wear, with a design so discreet and lightweight that users often forget they are wearing them. The small, sleek design contributes to minimal visibility, making them almost invisible to others.
  • Advanced Connectivity Features: Bluetooth connectivity is a significant advantage, allowing seamless streaming of audio from smartphones, tablets, and other devices. Users appreciate the convenience of tap control for easy answering of calls and summoning voice assistants, enhancing usability and engagement with technology.
  • Durable and Waterproof: Many reviews highlight the durability and water resistance of the hearing aids, providing confidence for wearers to engage in a wide range of activities, including those involving water, without concern for damage.
  • Rechargeable with Long Battery Life: The rechargeable batteries are highly valued for their fast charging capabilities and long-lasting power, which eliminates the inconvenience of frequent battery replacements and supports all-day use.
  • Customizable Listening Experience: Users report the benefit of adjustable settings through smartphone apps, allowing for personalized adjustments in different listening environments. This customization improves the effectiveness of the hearing aids in noisy settings, enhancing speech understanding and overall auditory satisfaction.
  • Positive Impact on Social and Professional Life: Many users express that the hearing aids have significantly improved their communication and confidence in social situations, leading to a better quality of life. This includes improved interactions in professional settings, increased enjoyment of music and television at lower volumes, and enhanced participation in conversations, even in challenging environments.

Cons

  • Initial Setup and Adjustment Difficulties: Users commonly report challenges with the initial setup and sound adjustment, including issues with excessive sibilance and connectivity with accessories like the TV connector. The adjustment period may also extend to getting accustomed to wearing the hearing aids, especially in conjunction with glasses or masks.
  • App and Bluetooth Connectivity Issues: There are mixed opinions on the reliability and usability of the accompanying mobile app, with some users finding it clunky or less intuitive. Bluetooth connectivity issues, such as dropped connections or difficulty pairing with devices, are also noted. This includes specific challenges for Android users and a noted impact on smartphone battery life due to continuous Bluetooth use.
  • Performance in Noisy Environments and Audio Streaming Quality: While the hearing aids generally improve hearing in various settings, some users find their performance in noisy environments lacking, making it difficult to understand conversations. Additionally, the audio quality for music streaming, particularly in terms of depth and clarity, does not meet the expectations of some users.
  • Sound Quality in Noisy Locations: The hearing aids were not always seen as ideal for extremely noisy environments, such as restaurants.
  • Physical Comfort and Device Stability: Although the hearing aids are praised for their comfort, there are mentions of discomfort or instability when wearing them with face masks or helmets, and during the removal of glasses, which could lead to the devices being dislodged.
  • Battery Life Concerns: Concerns about battery life, especially when using rechargeable models and streaming content, highlight the potential need for frequent charging.
  • Limited Customization and App Functionality: Users express a desire for more extensive customization options, particularly during Bluetooth streaming, and note occasional issues with app functionality, including slow responsiveness and a dated interface design.
  • Customer Service: A few users mentioned poor customer service experiences with the manufacturer, particularly regarding Bluetooth connectivity issues.

Sales popularity of Audéo Lumity vs.

for

Relative sales popularity of Phonak models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Audéo Lumity

Based on our internal sales data. Updated daily.

BOUGHT BY 89.8%of our customers who've bought Phonak in the last 90 days
RETURNED BY 12.4% of customers during their 45 day trial period for a 100% refund
This hearing aid's return rate is 10% better than our average return rate of 14%
ZipHearing Return PolicyWe think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE FOR
PHONAK AUDÉO LUMITY IS
39% less
than the national average price
ZipHearing Price

Phonak's product naming convention

Phonak
Brand
Audéo
Style
Lumity
Generation
90
Tech level
R
Rechargeable

Audéo Lumity tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range74.8%
Hearing Aids prices range74.8%
Tech level% of sales
Audéo Lumity 9074.8%
Audéo Lumity 7018.1%
Audéo Lumity 505.2%
Audéo Lumity 301.8%

Phonak Audéo Lumity models

Sorted by popularity. Based on our internal sales data. Updated daily.

Phonak Audéo Lumity comes in 7 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Audéo Lumity 90, 70, 50 or 30. The majority of ZipHearing customers buy the Phonak Audéo L R model (shown in position 1 below), with the 90 technology level.

RATING1
The image of Phonak Audéo L R hearing aidsAudéo L R
Audéo L R

Receiver-in-canal style with a lithium-ion rechargeable battery

58.7%
of our customers choose this model
12.9%
of our customers returned this model for a full refund
RATING2
The image of Phonak Audéo L RL Life hearing aidsAudéo L RL Life
Audéo L RL Life

Waterproof receiver-in-canal style with a lithium-ion rechargeable battery

31.1%
of our customers choose this model
8.8%
of our customers returned this model for a full refund
RATING3
The image of Phonak Audéo L RT hearing aidsAudéo L RT
Audéo L RT

Receiver-in-canal style with a lithium-ion rechargeable battery and a telecoil

7.6%
of our customers choose this model
15%
of our customers returned this model for a full refund
RATING4
The image of Phonak Audéo Slim L R hearing aidsAudéo Slim L R
Audéo Slim L R

Slim receiver-in-canal style with a lithium-ion rechargeable battery.

2.4%
of our customers choose this model
40%
of our customers returned this model for a full refund
RATING5
The image of Phonak Audéo CROS L-R hearing aidsAudéo CROS L-R
Audéo CROS L-R

Receiver-in-canal style CROS transmitter with a lithium-ion rechargeable battery

1.1%
of our customers choose this model
25%
of our customers returned this model for a full refund
RATING6
The image of Phonak Audéo L R Fit hearing aidsAudéo L R Fit
Audéo L R Fit

Receiver-in-canal style with a lithium-ion rechargeable battery and sensor for health data tracking

0.1%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING7
The image of Phonak Audéo L 312 hearing aidsAudéo L 312
Audéo L 312

Receiver-in-canal style with a size 312 battery

0.1%
of our customers choose this model
0%
of our customers returned this model for a full refund

Phonak Audéo Lumity 90 vs 70 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model30507090
Sales popularity1.8%5.2%18.1%74.8%
Return rate5.3%10.9%12%12.8%
Tech levelLowMidAdvancedPremium
Finetuning channels12162020
Automatic programs6689
Additional manual programs6689
StereoZoom
Tap control
Windblock
SpeechSensor
EchoBlock
Speech Enhancer
Dynamic Noise Cancellation

*some features may not apply to all models on this page

For a more detailed comparison, see Phonak`s feature matrix

Phonak Audéo Lumity reviews

The video and/or written reviews below are from real ZipHearing customers who bought and wear Phonak Audéo Lumity hearing aids. Every ZipHearing customer is invited to create written and video reviews and is compensated up to $235 for doing so. We ask our customers to provide unbiased reviews highlighting both the pros and the cons of their hearing aids. We hope you find these firsthand experiences of Phonak Audéo Lumity helpful!
Preview for the "Yes they are expensive, yes they are worth it" video
13:56

Yes they are expensive, yes they are worth it

Review by: Nick from NJ
Model: Phonak Audéo Lumity 90 R
Bought: Nov 2022

Hi there, my name is Nick and today I’m gonna talk to you about my Phonak Lumity 90s. So for a brief introduction on my hearing loss history, I am very new to hearing loss, my hearing loss is mild and I’ve been experiencing it probably for the past 4 or 5 years, but have not really jumped into the world of hearing aids until this past November of 2022. I went to my audiologist and I was diagnosed with a mild hearing loss. My biggest complication is really in crowded areas with lots of background noise, I have a very hard time hearing the thing that I want to hear, instead I hear everything else. So having a job that requires a lot of conversation with people in those kind of environments , prior to the hearing aids it was almost impossible because I could not hear the person 2 feet in front of me. I heard everything else, but not that person, which is not that great. So I was recommended to get hearing aids by my audiologist and I did. They recommended 2 different models, they recommended the Lumity 90 by Phonak and they recommended the Widex Moment. I did a fitting with my audiologist, well not a fitting, I did a consultation and both seemed to work fine, I didn’t really know what to look for, I didn’t know what was good, what was bad, I just knew what was important to me. And what was important to me was music, right, I’m a musician, I play music, I listen to music, I experience music all day long, I also play guitar and I work on guitars so it’s important to me to be able to hear the little things, right, is there a decrease in the treble, is there an increase in the bass, I need to be able to hear these things so that I can properly diagnose what’s going on with the instrument. Finding a hearing aid that was going to allow me to do that was very important. So choosing between the 2 was going to come down to a couple different things- the technology, the accessories, and the ability to do the things that I do, whether it’s connecting to things via bluetooth or having zoom conference calls or talking hands-free, those were important things to me. So I chose the Phonak Lumity 90s for a few reasons. Number 1 is their hands-free calling and Bluetooth connectivity. So let’s start with the Bluetooth. These can connect I believe it’s up to 8 different Bluetooth devices at the same time, or sorry it can make those 8 connections but have 2 at the same time and you can switch between them easily. And for me that’s a big thing, I want to connect them to my phone, I want to connect them to my watch, and I want to connect them to my computer. Also, I have an Apple TV, so I can connect them to my Apple TV and beam that sound right into my hearing aids. So having those multiple connections was actually really important. Other devices use a different Bluetooth standard, like if they’re built for iOS, and it doesn’t really allow you to do that many connections at the same time, specifically the other hearing aid I was looking for like I couldn’t connect it to certain devices without having a secondary Bluetooth connectivity dongle, and I didn’t want to carry that around, I want everything kinda hands-free. The other benefit was making calls on the Lumity it’s a two way connection, I can hear through my hearing aids and also the microphone on the hearing aids picks up what I’m saying. Other devices I would’ve had to have another piece of technology maybe on my lapel or my collar or my shirt that would act as the microphone and the receiver and I didn’t want that, A it’s more money, and B it’s just another thing to carry around. So I guess now that I’ve been talking about these, let’s go ahead and show you what they’re like. This is the charging case for them, it does have a USB-C connection, and the bass is a little grippy, and this green ring lights up to show you that they are in fact receiving power. You will put your hearing aids in this to charge them, which is great, opening it is fairly easy, it’s a magnetic enclosure so there’s no latches. And there you can see the hearing aids, in their respective charging areas, and there’s an area for your domes. So I’m actually going to go ahead and take them out give you a little close up, I got them in the gun metal grey, sort of graphite looking finish, not because I wanted it to match my hair or my skin, I just like grey. I’m also using open domes so they are not closed, they are allowing quite a bit of the external sound into my canals and just providing some of that assistance. So I’m gonna go ahead and turn these on, both of them are the same, I’m gonna press and hold the button on the back for 5 ish seconds and you can see they start to blink green, letting you know they are in fact on. When you turn them off, they’re gonna blink red. As with most hearing aids these days, these are very low profile. You can tell me, but I can’t really see anything, you’d have to really go in there and look. Even the tube is really low key. If being subtle with your hearing aids is important to you this is a great option. They’re one of the smallest behind-the-ear receivers on the market, which is pretty cool. So why did I choose this? We talked about the Bluetooth connectivity, we talked about the hands-free calling and having it be two-way, I don’t need another accessory to act as a microphone, these act as a microphone. I can connect to a lot of different devices, my Apple TV, phone, watch, computer, I can do zoom calls, I can do everything. I can use these as headphones, which we’ll get to in a second, because that’s probably one of the downfalls for me. What do I like about them? They’re very light, I have a hard time remembering that they’re even on, not that they’re not working, that they’re on my ears, I can’t feel them, they’re not annoying, they don’t feel intrusive, they feel very natural, so that’s a big thing, knowing that they’re comfortable and knowing that they’re not going to bother you all day in terms of like a rubbing or an itching or a weight issue is fantastic. Here’s another thing I love about these hearing aids. The battery life is phenomenal, I use these from about 7, 730 in the morning, to probably about midnight, 1am, everyday, without fail, and by the end of the day, this is my experience, I put them away and they’re at about 20 to 25 percent battery left. So these things will last you all day without an issue. The battery life is fantastic. The one thing I did notice is it did decrease the battery life on my phone because these things are Bluetooth connected to your phone all day long, so that Bluetooth connection will consume more battery on your phone then usual, so just keep that in mind. One of the things I don’t like about this hearing aid, and I know it’s not the purpose, the main purpose is not to be a headphone and I understand that, so it’s just something I’m gonna live with, but the audio quality when streaming music from your phone into the hearing aids as a headphone with the open domes leaves something to be desired. There’s no real low end, it’s kinda tinny, it almost sounds like it’s from a distance, it’s kinda muffled, and I know yes, that’s the open dome letting the bass escape my ears and it’s really interfering with a pure music sound. There are things you can do to resolve that, you can work on that issues with your hearing specialist or hearing technician or audiologist to fine tune them via software, you can also go ahead and you can mess around with the app, which is kinda fun. Speaking of, the app, the Phonak app is interesting. It’s a little clunky, it feels almost a little dated, but, the functionality is fantastic, you can have multiple different presets for different environments that you’re in so that you can create custom profiles for these hearing aids. So for me, I have a restaurant mode which will really really block out most of that background noise and allow me to focus a narrow field in front of me so I can focus on what people are saying and hear them. I have a music mode which allows a lot more musical and noise data to come in so I’m not losing that low end or high end or whatever. So you can tailor as many presets as you want to certain environments and you can just go in and click the preset and it’ll switch real quick. The buttons are very responsive and clicky on the actual device themselves, so if you want to adjust the volume a little bit during the day, you can. One more really cool thing is these have a tap feature, so you can tap on the top of your ear and it will activate your software client, your assistant on your phone, so if you’re an Apple person, that’s the Siri thing, or if you’re google it could be the Hey google thing, so this if you double tap will activate that. It will also allow you to answer phone calls when they come into your phone. You can end phone calls with double tapping, you can start and stop music or a video, or pause something with the other ear and you can set that in the app. You can also set the sensitivity so you’re not slamming on your ear in order to make it work, you can make it very sensitive. Like I said, I have had very minor experience with one other hearing aid, I really wouldn’t count it as an experience as more of an exposure, it was just a few minutes, so really this is the baseline for my hearing aid experience, is the Phonak Audeo Lumity 90s that I own. I have thoroughly enjoying using them. I really, I would 100 percent recommend these to a friend, yes they are expensive, yes they are worth it. These are going to stay with me for a long time, they are going to grow with me, they are going to be able to handle any additional hearing loss that I incur in the future, which will probably happen, hopefully not too fast. If I were going to offer advice for someone who is considering purchasing hearing aids it would be to really think about what’s important to you. Is it connectivity, do I want to be able to connect to my technology seamlessly and without flaw? Is it audio quality of music or movies or TV? Is it the size, the color, the weight? You need to find your priorities, you need to figure out what’s important to you, and how you can get that to work in those hearing aids. Now, some hearing aids aren’t, they’re not going to be a good fit for you because they don’t punch those tickets, they don’t fill those requirements, but when you find one that does, get it, because I’m sure it is worth it, it will change the way you experience life, it will change the way you hear the things around you, and it will change the way you’re interacting with the people you choose to interact with. So, that’s my advice, pick what you like, focus on what you like, and make it work. So that is it for me. This is the Phonak Lumity 90, this is the super high premium top tier version of the Lumity’s, I love them, they’re great, they’re fantastic, I would recommend them to a friend absolutely, so make sure you check out the Lumity 90, the Lumity series and speak to someone whose able to help you out and guide you through the things you’re interested in learning about in terms of your hearing aids. Thank you

Preview for the "Hearing everything as I did in my youth" video
08:17

Hearing everything as I did in my youth

Review by: Roy from CA
Model: Phonak Audéo Lumity 90 RL Life
Bought: Aug 2022

Good morning, my name is Roy and I’m 70 years old, I live near San Francisco, and I want to tell you about my experience with hearing aids in general, and with the ones I decided to purchase. I’ve been using hearing aids for about 12 years and I have a very severe hearing loss, so I need a very good device, and the highest technology. In the past 12 years I have tried two other companies, their names are not important, but they were in the top 5. I’m a very active person, and I need to hear people from all different types of situations, such as group meetings and family gatherings, and especially from my youngest grandchild. Like everyone else I’ve had trouble hearing people with all types of background noises. I’ve heard so many good reviews about Phonak and I wanted to check them out. I had ordered the Audeo Paradise, but the Lumity R Life had just been put on the market. So I used the Audeo Paradise for 3 weeks, and then I switched to the new Lumity R with the highest level 90 to get the best level of technology. Let me show you what they look like. I went for the black color because I always wear glasses and they look like the back of my glasses, talk about good camouflage. I use custom earmolds for my severe hearing loss, and I need to point out that the air vents need to be small so the hearing aids can work its full magic and not get distorted with other ambient sounds. Here’s my charger, I chose rechargeable batteries for my hearing aids so I bought a portable Phonak charger called the Go, so I can disconnect from electricity and I can carry it with me. It can carry 5 nights of charge before I put it back to electricity, I find this extremely convenient. Here’s my next accessory, which is the Roger On, and it helps me a lot in hearing in difficult situations, one-on-one, group meetings, and chatting in a party. I can put the Roger On on three different positions and it will amplify the voices directly to my hearing aids. You can attach it to someone and you can hear them across the room. You can point this small instrument, not too intrusively, in a person’s direction to hear them better, or you can simply put it on the table, and you can pick up all sounds, from all sides of the table. This was great for Thanksgiving, I can simply put it between the cranberry sauce and no one even noticed it. I chose this type of hearing aid for its highest performance of 90, so that I can get the full use of the features of the AutoSense 5.0, which has over 200 different combinations of settings to optimize the performance of different hearing situations, from close echo chambers, to big noisy restaurants, to people who talk softly. The changes are very subtle, so you don’t know it’s actually working, but you do get the results. It even has SpeechSensor and StereoZoom 2.0 in the hearing aids, which are pretty fancy words and I don’t think I know how to describe it exactly, but basically it can detect human speech and again focuses on understanding each word from all sides of your head. I would also like to say that this unit is waterproof. Many of the new lines of Phonak hearing devices are IP 68 rated, but the Lumity R Life is off the charts in waterproof, which allows me to know at least that they will not turn off if I accidentally go into the shower or if I swim. I saw a video of a woman putting them in her husband's jeans and washing them in the machine and then putting them back in her ear. Well I’m not gonna do this but I’m convinced that they are waterproof. I am very happy that I spent the extra money to get the highest level of hearing aids mostly because of the natural sounds I get from them. Also I love using the Bluetooth, which allows me to listen to music, podcasts, and especially my audiobooks so clearly, this is just fantastic. Even answering the phone with the tap of my ear is so effortless, also this hearing aid allows me to use the microphone of the hearing aids to send back to the person I’m talking to, other companies don’t do this. I have it programmed for 2 devices at the same time, so I don’t have to switch them on and off. I have it connected to my Apple TV so when I turn on the TV all the sounds go directly to my ears. The other device is of course my smartphone, so I get all my music, audiobooks, etc, directly to my ears, and this is all without turning one off and starting the other. This is just outrageously convenient. The only downside of this product is their mobile app is slow in responding to the Bluetooth for fine tuning, but since most of the changes I do are done automatically by the hearing aids, I don’t use it as much. Also the battery is not that strong, due to the great power that it’s doing, I get maybe 4-5 hours of streaming with a normal use up to 12 hours, I often take a nap so that if I know I’m going to be out late talking to other people, that extra hour gets me 3 hours more, so I work it out. I would totally recommend Phonak Lumity and this level of technology to my friends and family. The main advice I have for people who are looking for hearing devices is to make sure they fit your needs as best possible. If your hearing loss is not severe, then maybe over the counter is a good fit, but as time goes on, you will need to get a better hearing aid and you need to get to a local audiologist for an evaluation so you can be part of the hearing society. I have seen too many friends who separate themselves from life because they can’t hear a simple conversation from a good friend. It used to be a stigma to wear hearing aids, and yet now in our modern society you see so many young people with Apple AirPods or some kind of hearing device, so now it’s considered to be cool and we all like to be cool. In conclusion I feel people don’t know the miracle it is to hear until they lose it, and have no idea what a marvel the human ear is until it no longer functions normally. Only now with my Phonak hearing aids do I enjoy talking to people and hearing everything so normal as I did in my youth. I hope this review has helped you in knowing more about this product, and I want to thank you and say goodbye.

Preview for the "There's really nothing that I don't like" video
03:23

There's really nothing that I don't like

Review by: Robert from NY
Model: Phonak Audéo Lumity 50 R
Bought: Sep 2022

Hello, my name is Bob and I’d like to give a little review of the hearing aids I got from ZipHearing. These are my first set of hearing aids, I’ve never had hearing aids before, and I’ve had a hearing test from a local audiologist where I live in Amsterdam, NY and they gave me the hearing test and tried to sell me the hearing aids that he sells for like $5000, $5-$6000 I think it was, and it was just too expensive for me, I couldn’t afford that. So I did some research online and found out about ZipHearing and saw that their prices were like half of his so did some research and only read good things about them, so called them up and they suggested an audiologist that’s not too far from me, it wasn’t right in my town but it was about a 30 minute drive which wasn’t too bad. Went there, I got another hearing test which matched my first one and told them I was looking to get either the Oticons or the Phonak Lumity hearing aids, and he suggested the Lumity, he said that’s what he has himself. I wanted to like the, not the top tier, but the second from the top tier, and he said with my hearing loss I don’t even need that one, I can go for the third one down. So I went with his recommendation and I guess in about three weeks they came in and went back there and got fitted, and uh, everything went well, he had to you know check my ears and see what size domes I needed, and my left ear got a small vented dome, and my right ear got a medium sized dome. First he gave me the vented dome also but then after a few weeks I noticed I was getting a lot of feedback in it, so gave him a call and went back there and he changed out the vented dome to a power dome which I guess blocks the sound from escaping my ear canal and getting back to the microphone, so it cut out the feedback like 99%. I was very happy with the service they provided along with my hearing aids I got the charging case and uh, I mean, there’s nothing I really, that I do not like about the hearing aids at all and nothing but good things to say about ZipHearing. Their price was right, they gave me the documentation I needed to submit to my insurance company so I could get some money back, I don’t have full coverage but, everything worked out great and I would just suggest for everyone else to choose ZipHearing. Thank you, buy bye.

Preview for the "It kinda feels like I have a super power" video
05:22

It kinda feels like I have a super power

Review by: Suzanne from VA
Model: Phonak Audéo Lumity 90 R
Bought: Dec 2022

Hi, I’m Suzanne, I’m going to tell you a little bit about my experience with hearing aids which I’ve been wearing for about 2 months now for the very first time. I noticed that I was missing things, I kept having to ask people to repeat themselves too often, or sometimes I was embarrassed to ask them to repeat themselves, felt awkward, and then I missed important information. Around the dinner table, if there’s a group conversation going, I would miss things, lost the thread. So I decided it wasn’t okay, it was affecting my relationships and it was time to do something about it. Went to a few different audiologists, both of them recommended the Phonak brand, and, there are 3 models to the Phonak and they recommended the top of the line, Lumity. They are impartial, they don’t get a kick back, so there was nothing in it for them to recommend the Phonak or the top of the line, the Lumity, and based on my research I agreed that this is a very good quality device. I was a little bit concerned about the Lumity however, it’s the most high tech of the 3 Phonak models and I’m not a high tech person. This is a Bluetooth enabled device, you download an app on your phone, which then pairs with the hearing aid. And um, as I said I’m not a tech savvy person so I thought perhaps this is not for me, and they said on the contrary it is for because it is so self-adjusting, it adjusts to automatically to changes in the sound environment and requires minimal manipulation by me as the user, and that has proven to be the case, I’m quite satisfied with it. This is my charger case, which is plugged into an external power supply every night, and you see there the two hearing aids. I’ll pull out the right one, it’s red, I dunno if you can see the color red there, it’s color coded red for right ear. This is the computer part that rests behind your ear, and then this wire snakes around to the speaker, I’ve also heard it called microphone or receiver which is inserted in your ear canal, and you may see that there’s this rubber tip on the speaker, and that rubber tip can come in different shapes and sizes for your comfort. It’ll affect your comfort as well as how sound is perceived, so that’s something that the audiologist works with you on. It took us a few tries to find the dome that worked best for me, and um, I’m very satisfied with the device, the downside is simply that you have to be careful that the computer part resting on your ear doesn’t get dislodged. Even if it does it’s pretty well, the speakers pretty well seated in your ear canal but still you want to be mindful of that. And when you’re removing glasses and removing masks, which I sometimes still wear, that can be tricky. It’s convenient in that, I listen to a lot of audiobooks and so I no longer need earbuds, I can just listen to the books through my hearing aids, even if my phone is across the room I hear the ping of a text message, it kinda feels like I have a super power. The phone rings right in my ear, all I have to do is tap twice on the computer to accept the call and tap once to terminate the call, very convenient. By the same token, the Bluetooth sensitivity sometimes is more than you want, occasionally I pick up on sounds in conversations that are not intended for me, that happened at the dentist recently where music started blaring into my ears from the sound system from the dental office, no problem, just had to turn off the bluetooth and all was well, well-worth the inconvenience to now be able to hear better and to not have my deficit interfere with my relationships which I cherish. Thanks for your time.

Preview for the "I can almost call it life changing" video
18:09

I can almost call it life changing

Review by: Tom from MI
Model: Phonak Audéo Lumity 90 RL Life
Bought: Sep 2022

Hey everybody my name is Tom, I’m a professional engine builder, I build performance and racing engines up to about 5000 horsepower, and so as such I’m in some very loud dino cells and around some very loud cars obviously and my hearing was never good to begin with and despite the fact that I wear hearing protection it’s gotten worse you know due to age and like really noises. So anyhow, I have some pretty substantial hearing loss. It’s always made it very difficult for me to listen to other people, especially if there was any noise in the background at all, if somebody was speaking, and somebody else went [clears throat], I lost what was said, I was really having trouble following that. So anyhow, I have now, now I’m kinda happy, I’ve got Phonak, here it is, Phonak hearing aids, this is the charger and case, it’s really neat that, you can charge this thing up and it holds a charge long enough to charge I think four times or something like that, on the hearing aids, it’s got the LEDs on there so you can see what it’s like, I’ve charged my hearing aids 3 or 4 times and still had several bars but I go ahead and charge up the charging base, I’m really really pleased with this. I haven’t always been pleased with my hearing aids. This is the third set, I wish I got these first. My first set I went to a local place, saw a place here, ‘hearing aids’, I said eh, I’m a dumb engine builder, you know so I go in there and thinking that they’re gonna have my best interests at heart, you know when somebody comes to me to build an engine, I have their best interest at heart because the better they do, the better I look, and I like to see people setting records and winning races. So I go into this hearing aid place and I am fed a line of crap and I don’t know anything about hearing aids, my first experience, so they completely pulled the wool over my eyes and you know, they call me in like a year after I had the hearing aids for a “free cleaning” and I go in there and they do a quick hearing test where they basically talk to you and they try to convince me that I read lips too, that was a big ‘oh you read lips’ and so they put something in front of their mouth and [mumbling] and you hear that and then and then you look at them and okay, um ‘cat’, ‘dog’, it’s like give me a break, can you be so obvious? Anyhow, you have these $5800 hearing aids for a year, go in and they say ‘yeah, you know your hearing aids can’t be turned up anymore so you need a new pair. So left them, and went to a you know, got a little smarter this time but still not smart enough, went to a big name place, you know you see commercials for them on TV you know they’re supposed to be terrific and I bought their top of the line hearing aids and these top of the line hearing aids you could adjust from your phone but they don’t connect to your phone, so I can’t listen to my phone through my hearing aids unless I put the phone up to my ear, I can’t do phone calls with them, I couldn’t do any of that, but I could adjust the volume up or down and even when I adjusted it up all the way I didn’t really notice much, uh, you know I’d crank it up all the way, put it back to normal and, minor difference. Also these hearing aids were a little bit better than the first ones, first ones were adjustable on three levels, they had low tones, you know low frequency, mid frequency, high frequency, those are the three adjustments it had, so that was totally useless, I was lied to about that too, I was told they had noise canceling technology, etc, etc, they don’t have any of that. So these ones have 17 tone adjustments, so that was much better, but there was still a lot of things I couldn’t hear, our toaster oven, when it would go off with my toaster strudel, a special treat for weekends, it’d go off, you know ‘bing’, I’m sittin in the living room which is about 6 feet from the toaster oven in the kitchen and we have an open floor plan and I didn’t hear it but my wife on the other side of the living room could hear the thing, so I was like alright, I know my hearing loss is pretty severe so I guess I gotta just live with what I gotta live with. I was still able to hear conversations, not as well as I’d like, still had to have people repeat things, and I had some trouble with these hearing aids, you know I had them repaired under warranty, and um I got a drop of sweat in one, ‘oh god forbid you should get a drop of sweat in your hearing aid that you wear behind your ear.’ Anyhow, they said ‘yeah well you’re gonna have to send that in for repair, it’s gonna be $450.’ So okay, so I got it repaired and you know shortly after that, another hearing aid just decided, as a matter of fact it was the same one that they had repaired just decided to ‘bang’, decided to stop working, it was kinda hard to tell because they didn’t work that well to begin with, but I’m listening to that and I’m like man this thing isn’t working and I do some tests and no it’s not working, so I call this big national hearing aid place and they say ‘oh yeah well things have changed a little bit, it’s a minimum $575 so you just give us $575 and the hearing aid, and after it’s repaired we’ll tell you if and how much more you owe us.’ Yeah that didn’t fly real well with me, I don’t need to tell you what I told them, you can probably guess, so my wife and I start looking around, then there’s, you know, I say ‘look I’m done with these big name people and stuff’, you know it’s this is all BS I’m just tired of this crap, so my wife found a place and that’s where we got turned on to the Phonak, there you go now you can see it, Phonak hearing aids, so I go into an audiologist’s office, where an actual doctor examined me, not a hearing aid salesman, the big national place it’s all hearing aid salesman except for one test they give you where they have an audiologist come in but he doesn’t talk about the hearing aids or anything, he just gives the test, gives it to the hearing aid salesman people and you know they start selling you on this stuff. Oh by the way, right after I bought those $7,000 hearing aids, get that $7,000, I put $5,000 down on my house when I bought it okay, it was a while ago but still, right after I got that, not even a week later I’m getting notices in the mail, ‘hey trade in your hearing aids we’ll give you a great deal on some new ones.’ Really, give me a break I just bought the top of the line most expensive hearing aids you offer, and I don’t get a letter saying hey congratulations you know, we’re glad you got these hearing aids, we’re looking forward to a good relationship with you, no, I get a letter saying hey why don’t you trade in that old junk and we’ll see you some new stuff that’s really cool. So I was not pleased with them from the get go. Well, I when I got these Phonak hearing aids, excuse me I’m an engine builder not a speaker, when I got these Phonak hearing aids, wow, what a difference they made, I mean this is incredible, and the thing I like about it is one, it doesn’t have 17 points of adjustments, it’s got 21, it’s a little bit more than half the cost of what I paid for the inferior hearing aids, I wasn’t too sure how much I was gonna like these because they’re rechargeable, not by battery, you know you don’t put batteries in them. If you go online and buy batteries, I was getting like a year’s worth of batteries for $25, so the expense was not a consideration and quite often, I’ve worked some long hours I mean, you know you go in, an engine builder, you’re racing, you go in to work, if there’s a problem you stay there till it’s solved, you know you gotta race this weekend, or a customer’s got a race or whatever you gotta get stuff done there’s no you can’t just say well you know tomorrow’s another day, no you get this stuff done now. So there are days I work 10,12,14 hours and I wear the hearing aids constantly so I was a little concerned about how long they’d last but I have yet to have them die on me, you know, I’ve gotten the little warnings like I’ll just give you an idea, I put these things on at uh, about 6:45 or 7:00 in the morning and around 12:30 or 1:00 in the morning I’d get the warning that, eh, batteries really low you know you’re in danger of the hearing aid dying. So, they last a good long time. Another advantage to the rechargeable is it’s a sealed unit so there’s not sweat gonna wick in where the battery was, because I was always having to take you know the batteries out, take a q-tip in and clean the battery tray and you have to be real careful because the battery tray is very fragile and very important, so you know, and big national brand I’m sure if I broke that battery tray it’d be $575 to have it fixed, so that was my concern but it turned out to be a non issue really, so, been very pleased with that, and plus these have the advantage of I can now hear my phone through my hearing aids, so when I wanna call somebody, I just dial the number, put the phone back in my pocket, and I speak to them, I hear them and they hear me and when I first started using these, I was asking people on phone calls all the time, ‘how do I sound, can you hear me’ cuz you know sometimes on like cheap speakerphones it sounds almost like they’re in a hollow room or something, or some terrible sound, but everyone says I sound pretty good so I’m very pleased with that. For things I don’t like about these hearing aids, they’re not free, that’s the only thing I really don’t like about them, they’re not free, I wish they were free, but I am so glad that I spent the money to get these, when I turn these hearing aids up, turn the volume up, there is a noticeable difference, I mean a substantially noticeable difference which they never had that with the other big name brands, so I’m really pleased with that. I would definitely recommend these to anybody with heavy hearing loss like mine, they probably make some for people with lesser hearing loss, I dunno like I said I’m an engine builder you know, you wanna know about race engines I’ll be glad to talk to you, hearing aids I don’t know so much so I gotta trust somebody, and this Phonak, they’ve been fantastic I’ve been using them now for a couple of months, I’m no longer having, we have meetings at work you know meet with engineering team, or fabricators, and I’m no longer having to lean in you know, ‘what what what what’, I’m able to hear them, I no longer have to, on our zoom meetings I no longer have to put headphones on to listen to the computer, I can actually hear from the laptop speakers now, I couldn’t do that before if I didn’t have my headphones you know, everybody would be seeing the top of my head and I’ve got my ear down you know against the speaker so I could hear what’s going on in these meetings. So this has been, I can almost call it life changing, in that I’m able to hear so much better, I’m able to communicate with people and you know communication is kind of important in my job so I’m very pleased with that. My experience like I said with other hearing aids has been absolutely terrible, I shouldn’t say absolutely terrible but not good, this experience has been fantastic so far and I have no reason to believe it won’t be anything but continue to be terrific, these hearing aids work like a champ, like I said I’m able to hear, that’s a big deal, I am able to hear, so my advice to you anybody watching this would be, one, when you’re at an appointment, you’re seeing about getting hearing aids, who is the person you’re speaking to, are they an audiologist or are they a hearing aid salesman, because if they’re a hearing aid salesman, they’re gonna tell you everything you wanna hear, about how great these crap hearing aids are that they’re gonna sell you, they’re just looking to make a sale, an audiologist, atleast a good one, is going to look to find a solution for you. That’s a big deal, just like at work, we try to find solutions, you know, we overcome problems, we’re not salesman that are just like oh yeah we want to sell this new part yeah here, oh this is a great part man put this in your engine boom, no, we’re looking for specific problems and getting rid of the problems, solving them, overcoming them and making things better, and that’s how we earn our money, and that’s how a good audiologist earns their money too, by making your hearing actually better by getting you what you need, rather than just what they want to sell. A lot of the big name places you know they advertise, one of their big hooks is lifetime free cleanings, lifetime free visits, you never have to pay for anything, because they overcharge unbelievable amounts for the hearing aids to begin with, and then trust me, after a year or so, these free cleanings and whatever else they offer, are gonna turn into sales calls to sell you new hearing aids because that’s what they do, they sell hearing aids, they don’t solve hearing problems necessarily, sometimes they do I’m sure but their main goal is ‘let’s sell hearing aids.’ Their main goal is not let’s help these people with their hearing, it’s let’s sell these hearing aids, and that’s why I’m so glad I got Phonak, they are awesome, and here let’s see if you can see it behind my ear, I can’t tell or not, I’ll tell you what I’ll take one out, these wires are expensive, that the speaker is on, so I pull it out of my ear first and then I take by ear, here we go, this is it, excuse me while I look down here, here we go, the little ear cup thing was reversed because it was pulling it out of my ear, but yeah you don’t wanna be putting strain on that little wire because that little wire is $75, you know it’s a pain but if you handle these things correctly that little wire will last like forever, so it’s just real easy I just put that in there and in here a little bit, there we go, get em, get it situated in my ear where it feels comfortable and the hearing sounds most natural, that’s something else too, the hearing does sound very natural, which is real important to me because I do like my music, I love jazz, you know, big band, count basie, duke ellington, on up to modern jazz, I really love big band and you know there’s a lot of sound to hear and boy if it’s tinny or ringing at all it’s just horrible but this sounds fresh, crish, clean, it’s just absolutely beautiful, so I’ll tell you you can’t go wrong with a set of Phonak hearing aids. If you’re listening to this, if you have the Phonak hearing aids you’re probably listening just from the speakers, if you don’t you probably got headphones on like I used to have to, or if you have these other name brand hearing aids you might have to have headphones on to to listen to them, but I’ll tell you get some Phonak hearing aids, you will absolutely not regret it, okay, thank you very much, good luck, good hearing, and god bless.

Preview for the "I would recommend these to anybody" video
05:02

I would recommend these to anybody

Review by: Steven from WA
Model: Phonak Audéo Lumity 90 R
Bought: Nov 2022

Hi my name is Steven, I am reviewing the Phonak Audeo Lumity, this one comes with a charger, put your hearing aids in there, and plug it in, it charges. One of the downsides of this is it’s not a battery, so you can’t take this mobile if you forgot to charge them, or if you need to go an extended period where you don’t have a place to plug it in. Good news is the battery lasts basically all day. So some quick pros and cons on this, first of all, as you can see, you can hardly notice it on my ear, I do sometimes have to just fiddle with them and stick them back in there, but if you do a close up there, back of my ear, there you go, you can’t hardly notice that they’re there, take ‘em off, that’s how big they are, they’re pretty tiny. There is one model above this that is 100 percent waterproof, but it’s slightly larger, there’s a few extra membranes, these are pretty water resistant, they’re just not 100 percent waterproof, but the other ones were just slightly bigger and I could feel the difference in the weight so I chose these ones. Another pro on this is that the calls are crisp and clear, I can stream calls, I can stream podcast, I can stream audio of whatever, again battery lasts all day. The app on the phone is really great, so I can control these directly from the app, I can make on the fly adjustments, so most of the time though I don’t even mess with it. The programming is really pretty good, there are some situations when I’m in like a large area, say like in a church, there’s kind of a big auditorium and I’m talking to someone next to me and it’s trying to pick up sounds from much further out and it kind of like fluctuates back and forth so I did find that I had to switch manually to a programming for in church services or whatever so it doesn’t constantly try to switch back and forth, I get a little bit better results that way. Mostly though I just leave it on automatic. Another pro is that the cleaning and maintenance reminders are on the app so it gives me a push notification or it says hey time to change the filter. The audiologist can really fine tune the programming so when you work with the audiologist at the initial first or second meeting, I think I did two full meetings with the programming and got it dialed in almost exactly the way I needed it, just have to make those minor adjustments when I’m in like a big auditorium or whatever there’s a little bit of echo or whatever. Honestly I wish I never had to take them off because it’s such a huge difference and when I wake up in the morning and I don’t have them on, I can’t hear what they’re saying, but I put them on, and I can hear. Some cons, occasionally the Bluetooth doesn’t connect properly, there’s a little of like maybe the right one will be connected but the left one won’t, so I have to turn Bluetooth off, restart the phone, that might be an Android issue, because I have Android, they do say that it works a little bit better with iPhones so if you’re in that category that will work to. During Bluetooth streaming there’s not as many options to program the equalizer, I can’t up the bass if I’m listening to music, it’s pretty much just what they program that you’re supposed to hear so if like a little extra bass while you’re streaming music, you can’t really mess with that. That is one con on it, but other than that they’re pretty good. The other thing I mentioned there’s no mobile charge on that, also some brands have a dehumidifier, extra battery capacity in the charger and it’s an all-in-one, so I forgot to charge my hearing aids last night because I put them in the dehumidifier to try and make them last longer, it takes 45 minutes, forgot to put them back in here. Basically other than that I really like ZipHearing, I like that they made it nice and easy, that they pair you with an actual audiologist. I did buy some Rextons from Costco before I got these ones thinking I could get a cheaper version of a hearing aid, but they had no options on the app, they did not take phone calls at all, I can double tap to answer, double tap to hang up, I can do that with my audio if I’m listening, sometimes that doesn’t work all the way and you do have to pull the phone out and whatever, but I have to have access to my phone without having my hands on it and these work phenomenally with that. Other than that, these are really awesome, I would recommend these to anybody that is looking for any type of hearing aid that you need some features on. If you just need some basic hearing aids, the Rextons once I got them dialed in, hearing was fine, but I couldn’t take calls on it, the Bluetooth, the streaming, wasn’t good at all. So hope that helps you, have a great day.

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Written Reviews

Review by Kathy on Sep 03, 2022
Model: Phonak Audéo Lumity 70 R
Rating:
VERIFIED BUYER | Port St. Lucie, FL
Phonak Audeo Lumity 70R in the right ear of a woman

So much clearer

Was just fitted with the newest Phonak Lumity hearing devices, they are truly amazing! The sound quality is super crystal clear!  Very comfortable and even wearing a sun hat with the brim fitting next to my hearing devices there was not any sound issues. I had been wearing the Phonak Paradise 70’s which would be comparable, but so much clearer sound.
Review by Tom on Oct 09, 2022
Model: Phonak Audéo Lumity 90 RT
Rating:
VERIFIED BUYER | Marlton, NJ

I still struggle to hear

I have come to the conclusion that the hearing improvement that I had hoped for is just marginal in a quiet setting. I still struggle to hear my wife clearly on my left side. The Bluetooth was very good with phone conversations. The best part was in a noisy environment I was better able to hold a conversation with someone. I was hoping the new PRISM processor introduced in the Paradise series would help me with better speech clarity but it hasn’t.
Review by Wayne on Nov 04, 2022
Model: Phonak Audéo Lumity 90 R(Champagne)
Rating:
VERIFIED BUYER | Lucedale, MS
Premium Lumity 90R hearing aid in the palm of hand
Lumity hearing aid sitting discreetly behind gentleman’s ear

Happy with Phonak hearing aids

I have moderate to severe hearing loss at high frequencies. I have found the Phonak hearing aids to be very helpful in conversations when there is a lot of ambient noise and in discerning speech when listening to tv, my two main areas of concern. They are remarkably comfortable and I was accustomed to them before I got home from the delivery appointment. The sound quality is good. I like that they can stream music or siri via Bluetooth. You can even listen to a football game at a wedding without offending anyone. The phone calling or answering with an ear tap is a big plus. I like being able to adjust and control the Phonaks from my cell phone. I’m glad I opted for the waterproof version because it is so easy to forget you are wearing the aids, on a couple of occasions I have gotten into the shower while wearing them. Fortunately the waterproof Life version of the Phonak hearing aids tolerated the shower just fine. All in all, I’m very pleased with the Phonak paradise hearing aids.
Review by John on Nov 30, 2022
Model: Phonak Audéo Lumity 90 RL Life
Rating:
VERIFIED BUYER | Phoenix, AZ

Phonak Lumity Life

I tried several different brands before I bought the Phonak Lumity Life aids. Felt they were the best for me. I travel to dry and humid climates and felt the waterproof version was the best choice, had one aid prior that had to be dried out from being in rain. Now hopefully no issues there. They sound is great, picks up from all directions. Only complaint is the bluetooth to phone, hard to hear if in any noise area for the person you are talking to, they just hear the background noise. You hear them, but they hear the other noise. John S.
Review by Tommy on Nov 09, 2022
Model: Phonak Audéo Lumity 70 RL Life
Rating:
VERIFIED BUYER | Midwest City, OK

Highly recommend

I DO enjoy the benefits of wearing hearing aids. I have worn aids for the past nine years and recently replaced them with Phonak L70-RL hearing aids which I purchased through Zip Hearing. I've only worn them for about a week now, but I am very impressed. The quality of the Phonak product greatly exceeds my previous aids; which were from a big name provider. The sound is much clearer and more natural. The aids quickly adapt to the different hearing environments I am in. In addition, the MyPhonak app allows me to tailor my listening experience with my smart phone. I am very pleased with my purchase, and would highly recommend Phonak hearing aids.
Review by George on Oct 14, 2022
Model: Phonak Audéo Lumity 90 R
Rating:
VERIFIED BUYER | Fort Worth, TX

Much better than I expected

After just 2 weeks of use I can honestly say that I wish I had done this earlier. In an attempt to 'save money' a couple of years ago I did the cheap route of hearing amplifiers which did only that - amplify, so I got what I paid for. These hearing aids are so easy to use, are not easily seen because of their small size, and they do everything I was told they would do.
Review by Susan on Dec 06, 2022
Model: Phonak Audéo Lumity 50 R
Rating:
VERIFIED BUYER | Columbus, GA

Phonak Hearing aids

My hearing aids have good sound quality and seem to be helping. The audiologist is super. I have gone back to see her once and she helped my problem.
Review by Michael on Jan 04, 2023
Model: Phonak Audéo Lumity 90 RL Life(Silver Gray)
Rating:
VERIFIED BUYER | Pasadena, MD
Closeupof Lumity hearing aid on the ear
Waterproof Lumity LIFE model shown behind the ear
Lumity Life L90 hearing aid in palm of hand

Not a bionic ear but really helps hearing

Sound quality is excellent. Really helps hearing voices during conversations. Very comfortable and do not take long at all to get used to. My overall hearing is so much better and I go out of my way to wear it as much as I can.
Review by John on Jan 02, 2023
Model: Phonak Audéo Lumity 90 R(Champagne)
Rating:
VERIFIED BUYER | Torrance, CA
Phonak Audeo Lumity charger and cord
2 lumity devices in the Phonak standard charger
Lumity device shown next to toothbrush for scale

The best overall sound quality I’ve found

I’ve switched from another top rated brand to these Phonaks and couldn’t be much happier. The sound is about as natural as I’ve found and Phonak has stepped it up in the interconnectivity and app space. They automatically connect to the TV adaptor, I’m no longer using sub-titles! I’m still learning the features of the app, I like being able to change settings on demand, but I have to say, the automatic adjustment works very well. Very happy. :)
Review by Norman on Nov 22, 2022
Model: Phonak Audéo Lumity 90 R
Rating:
VERIFIED BUYER | New York, NY

The fit is comfortable

Sound quality excellent. They are a superior replacement to my five year old ReSound aids. The fit is comfortable, recharging is fast, 3 hours or less.
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Common questions about Phonak Audéo Lumity hearing aids

Bluetooth / ConnectivityRechargeabilityDisposable BatteriesControls/AppsMiscellaneous

Choose questions category:

Can this hearing aid be paired directly to my Bluetooth TV?
Yes, though Phonak doesn't recommend it, as it can cause excessive battery drain. Phonak recommends purchasing the TV Connector accessory for this instead.
Does this hearing aid allow for hands-free phone calls?
Yes. The microphones on the hearing aid will pick up your voice so the caller can hear you, without the need to hold your phone next to your mouth as you normally would. This feature works best in quiet environments. If you use hands-free calling when you're outdoors or in a noisy environment, the caller on the other end may say you sound like you're on speakerphone.
Is this hearing aid Roger compatible?
Yes. All Audéo Lumity models can pair directly to Roger devices.
Is this hearing aid Bluetooth compatible?
Yes, this model is Bluetooth compatible and offers direct audio streaming from almost all phones.
How many hours a day do the batteries last?

With no streaming, your batteries may last up to 20 hrs. With several hours a day of streaming, the your batteries should last between 12-16 hrs.

What is the lifespan of the rechargeable batteries?
Expect your battery to last 4-6 years. The battery is built-in to the hearing aid, so when it needs to be replaced, your hearing care provider will ship the hearing aid to Phonak and they'll do it. Feels will usually apply, ranging from $75-$200.
How will I know when my battery needs to be charged?
The hearing aids will make two long beep sounds. Your hearing care provider can show you a demo of these sounds in Phonak's fitting software, so you know what to expect. Typically the aids will make these notification sounds every 15-30 minutes, until the aid quits working entirely.
What if I'm on-the-go and my battery dies?
This is a risk with all rechargeable hearing aids, but most are reliable enough that with proper planning and charging, this should rarely happen. If it does happen, and if you have the Charger Ease with you, a 30 minute quick charge will get you 6 hours of power.
How long does it take to get a full charge?

Your hearing aids will fully charge in 3 hrs, giving you 13-20 hours of power. A 30 minute quick charger will get you 6 hours of power .

Does the charger include a dehumidifier?
It does not. If you live in a humid environment or are concerned about moisture and are using one of the non-LIFE models, we recommend buying Phonak's D-Dry+ accessory.
Why does the app show the battery depleting faster on one aid?
This is completely normal. One of your hearing aids (right or left), will probably always drain a little bit faster than the other, on a consistent basis. This has to do with the way the hearing aids pair to the phone via Bluetooth- it always causes the battery on one aid to drain faster than the other.
How will I know when it's time to change the battery?
Your Audéo Lumity hearing aids will make two long beep sounds when it's time to change the battery. Your hearing provider can demonstrate how these sounds will sound so you'll know what to expect.
How long do the batteries last?
Your size 312 batteries will need to be changed every 3-6 days, depending on how much Bluetooth streaming you do.
Are the batteries hard to change?
For most people, no. If you're concerned about changing batteries, we recommend getting one of the rechargeable models.
How can I control this hearing aid, and which settings can I control?
You can control the volume and program with the onboard rockerswitch, the RemoteControl, or the myPhonak app. The myPhonak app will also allow you to adjust the frequencies of the hearing aids.
Does the app have a “Find My Hearing Aid” feature?

Phonak hearing aids and Phonak apps do not have a "Find My Hearing Aid" feature.

How do I turn this hearing aid on and off?
Press and hold the onboard rockerswitch's bottom button down for 3 seconds to turn it on or off. When you place the hearing aid in the charger it will automatically turn off.
Audéo Paradise vs Audéo Lumity
In comparing Audéo Lumity vs. Audéo Paradise, the biggest improvement to Audéo Lumity is the updated operating system, AutoSense OS 5.0. The operating system can be thought of as the brain of the hearing aid. One of the most important things a hearing aid's operating system can do is help identify the sound environment that the wearer is in, so the hearing aid can make the correct adjustments. The biggest benefit of AutoSense OS 5.0 is for the first time ever, it's been trained with artificial intelligence based machine learning to accurately identify a sound environment, so it can automatically adjust the hearing aid as accurately as possible. This means less fumbling with your hearing aid controls, or the app, to try and adjust your hearing aids correctly. The hearing aids just get it right. AutoSense OS 5.0 controls a suite of new featurees from Phonak, collectively called SmartSpeech Technology, and each of these features are proven to provide improved speech understanding or reduced listening effort. Audéo Lumity is also one of the first hearing aids from phonak that offers a personalized hearing experience and health data tracking with the myPhonak app. Inside the health section of the app, numerous functions are available such as steps and wearing time, including optional goal setting, activity levels, heart rate tracking, and distance walked and ran. Those new features are nice, but in a nutshell, Audéo Lumity is all about improved speech understanding via AutoSense OS 5.0. This release isn't one of Phonak's flashiest releases over the last decade, but it's the kind of release that addresses and gets to the heart of why people buy hearing aids in the first place- to hear better.
Is this hearing aid CROS compatible?

As of August 2023, the Audéo LR, and  Audéo RT models are CROS compatible. The Audéo Life (waterproof), Audéo Slim, and Audéo Fit models are not CROS compatible.

Does Audéo Lumity have a telecoil?

The Audéo L RT model has a telecoil.

What colors is Phonak Slim available in?
Phonak Audéo Slim does not come in the standard (11) colors as shown at the top of this page. Slim is available in 4 different two-toned colors and they can be seen on Phonak's website.
What makes Audéo Fit different than other Audéo Lumity models?
As of August 2023, Audéo Fit is the newest model in the Audéo Lumity family of hearing aids. What sets this hearing aid apart from other Audéo Lumity models is its ability to track health data— heart rate, steps and distance walked, calories burned, and daily wear time. It's able to do this thanks to special sensors that are on the receivers of Audéo Fit hearing aids. Audéo Fit does have limitations compared to other Audéo Lumity models. First, it's only available in the sand beige, chestnut, and silver grey colors. But more importantly, it's only compatible with certain receiver, dome, and mold styles that Phonak makes. This means that depending on the severity of your hearing loss, Audéo Fit may not be appropriate for you. Discuss this with your hearing care provider or ZipHearing team member.

Compatible apps & accessories

Apps (by popularity)

RATING1
The image of myPhonak app hearing aids
myPhonak app

myPhonak app

Use this app to adjust settings like volume, programs, frequencies, and noise cancellation. Easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). In some cases, you can even connect with your hearing provider for remote adjustments to your hearing aids. New for 2022, numerous functions are available within the health section of the app, such as steps and wearing time, including optional goal setting, activity levels, heart rate tracking, distance walked and ran.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING1
*Included with Audéo L R and Audéo L RT orders
The image of Charger Ease hearing aids
Charger Ease, $149

Charger Ease, $149

*Included with Audéo L R and Audéo L RT orders

This is the standard charger that is included with all Audéo L-R and RT hearing aids. Fully charges hearing aids in 3 hrs, providing 16-20 hours of power. A quick charge of 30 minutes will provide 6 hours of power.
RATING2
*Included with Audéo L RL (Life) orders
The image of Charger Case Go hearing aids
Charger Case Go, $169

Charger Case Go, $169

*Included with Audéo L RL (Life) orders

Featuring quick, inductive charging, your Life hearing aids will be fully charged in 3 hrs, providing 16-20 hours of power. A quick charge of 30 minutes will provide 6 hours of power. An excellent charger for someone on-the-go, this charger has a built in battery which can provide up to 3 full charges to the hearing aids.
RATING3
The image of TV Connector hearing aids
TV Connector, $279

TV Connector, $279

Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the + or - buttons on the TV connector.
RATING4
*Included with Phonak Slim orders
The image of Slim Charger hearing aids
Slim Charger, $149

Slim Charger, $149

*Included with Phonak Slim orders

This is the standard charger that is included with all Phonak Slim orders. Fully charges hearing aids in 3 hrs, providing 16-20 hours of power. A quick charge of 30 minutes will provide 6 hours of power. It must be plugged into an outlet to be used and does not have its own battery built in for on-the-go charging.
RATING5
The image of RemoteControl hearing aids
RemoteControl, $249

RemoteControl, $249

You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.
RATING6
The image of Roger On iN V2 hearing aids
Roger On iN V2, $1649

Roger On iN V2, $1649

Roger On has 4 modes- Pointing mode, Presenter mode, Headset mode, and Table Mic mode. In Pointing mode, simply point it towards the subject you want to hear and it'll pick up their voice, just like a microphone would. In Presenter mode (AKA lapel mode), it'll focus almost entirely on the wearer's voice and stream that to your hearing aids. In Table Mic mode is where this accessory shines, and what gives it the advantage over Roger Pen iN. When Roger On is laid flat on a surface (like a table), it automatically figures out it's orientation and switches into an automatic directionality mode. In this mode, it can automatically shift the focus of the microphones towards the direction of speech. Roger On can also wirelessly stream audio from the TV to your hearing aids, so if you buy it, you don't need to buy the TV Connector. Finally, in headset mode, you can plug Roger On iN into your computer via an included USB cable, allowing you to hear participants in online calls (like Zoom), and you can talk into the Roger microphone so the participants can hear you.
RATING7
The image of Roger Select iN hearing aids
Roger Select iN, $1349

Roger Select iN, $1349

Ideal for stationary situations where background noise is present, like a table at a restaurant. Set the Select iN in the middle of the table, and it automatically selects the person who is talking and seamlessly switches from one talker to another, streaming the sound directly to your hearing aids. What's nice about the Roger Select (and the reason it's better for smaller group conversations where it can be placed within arms reach), is you can hit a button on the device to change the direction the microphone is facing – you can “select” it – and override the automatic selection, allowing you to focus on the speaker most important to you. Select iN can also be worn by someone else you want to hear, on their chest using a clip or lanyard. This is known as “lapel mode.” When in lapel mode, Select iN knows its orientation and automatically ensures the microphone points upward to pick up the voice of the speaker. The lapel mode is good for a presenter at a meeting, a fitness class, and a passenger or driver in a car. Roger Select iN can also wirelessly stream audio from the TV to your hearing aids, so if you buy a Select iN, you don't need to buy the TV Connector.
RATING8
The image of Roger Table Mic II iN hearing aids
Roger Table Mic II iN, $1888

Roger Table Mic II iN, $1888

Of all the Roger accessories, Table Mic II iN has the least versatile functionality- it's really only designed for stationary use. Ideal for working adults who participate in various meetings with multiple (4+) people involved. When placed in the middle of a table, it's able to automatically pick up the voice of the person who is talking and stream it directly to your hearing aids. Table Mic II iN automatically switches between speakers, and unlike Select, you can't manually override the choices Table Mic II iN makes. Multiple Roger Table microphones can be connected to create a network and with a range of more than 60 feet it ensures you're able to fully understand everyone at work.
RATING9
The image of PartnerMic hearing aids
PartnerMic, $449

PartnerMic, $449

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment.
RATING10
The image of D-Dry+ hearing aids
D-Dry+, $179

D-Dry+, $179

If you live in a humid environment, sweat a lot, are prone to ear infections, or are getting custom in-the-ear hearing aids, you should get this. It plugs into a standard outlet and uses UV-C light to kill germs, and blows warm air to remove moisture.
Models
Step 1 for better hearing
Want a price quote for Phonak Audéo Lumity?*we’ll send the latest prices via chat

KEY FEATURES

1. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

2. Indicator light

The image of Indicator light hearing aids feature

The LED indicator light shows the charging state of the battery. 3 red blinks means the aids are 10% charged, 3 orange blinks 11-80%, 3 green blinks 81-99%, and a solid green light means the aids are fully charged.

3. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

4. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Phonak receivers are available in 3 different strengths, standard (xS), moderate (M), power (xP). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

5. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Phonak receivers are available in 4 different lengths: 0,1,2, & 3. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

6. Rechargeable battery

The image of Rechargeable battery hearing aids feature

All Audéo Lumity models are powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. These batteries will last about 3 years, and the first battery replacement is covered under your 3 year hearing aid warranty.

7. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to have different functions, depending on your needs. Some of these functions include volume and program control, on/off functionality, flight mode, answering/ending phone calls, pausing/resuming streaming, and accessing virtual assistants like Siri. Some people use these buttons exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use these buttons often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

8. Water resistant

The image of Water resistant hearing aids feature

Audéo Lumity has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The Audéo Lumity Life model has extra waterproofing protection, but we’d still recommend exercising caution around water, as the receiver AKA speaker does not have the same IP68 rating as the hearing aid and could (potentially) be damaged by water exposure.

9. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Phonak Cerushield filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.

10. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

11. Indicator light

The image of Indicator light hearing aids feature

The LED indicator light shows the charging state of the battery. 3 red blinks means the aids are 10% charged, 3 orange blinks 11-80%, 3 green blinks 81-99%, and a solid green light means the aids are fully charged.

12. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

13. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Phonak receivers are available in 3 different strengths, standard (xS), moderate (M), power (xP). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

14. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Phonak receivers are available in 4 different lengths: 0,1,2, & 3. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

15. Rechargeable battery

The image of Rechargeable battery hearing aids feature

All Audéo Lumity models are powered by a rechargeable lithium-ion battery, expected to last 16-24 hours/day. The battery takes about 3 hours to fully charge, and a 30 minute quick charge will get you about 6 hours of power. These batteries will last about 3 years, and the first battery replacement is covered under your 3 year hearing aid warranty.

16. Push button

The image of Push button hearing aids feature

The push button can be programmed by your hearing provider to have different functions, depending on your needs. Some of these functions include volume and program control, on/off functionality, flight mode, answering/ending phone calls, pausing/resuming streaming, and accessing virtual assistants like Siri. Some people use these buttons exclusively to control the hearing aids, and others use the app to control the hearing aids. Others (most people), use a combination of both the app and push button to make adjustments to their hearing aids. You likely won’t have to use these buttons often, but some people find them handy to make quick adjustments to their hearing aids when they change listening environments (ie, entering a noisy restaurant, or a quiet room). Your hearing provider will go over the options available and make sure your hearing aids are set up to your ideal preferences.

17. Water resistant

The image of Water resistant hearing aids feature

Audéo Lumity has an IP68 rating, meaning it’s protected from dust getting inside and can withstand exposure to water. The Audéo Lumity Life model has extra waterproofing protection, but we’d still recommend exercising caution around water, as the receiver AKA speaker does not have the same IP68 rating as the hearing aid and could (potentially) be damaged by water exposure.

18. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Phonak Cerushield filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.