Customers say
These hearing aids are praised for their excellent sound quality and comfort, often feeling nearly invisible when worn. Users appreciate the rechargeable batteries and Bluetooth connectivity for streaming calls and music, along with a user-friendly app for customization. However, some experience Bluetooth connectivity issues, and the app has been criticized for reliability. Additionally, background noise management can be lacking in noisy environments, and the high price is often cited as a drawback.
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Appearance & comfort (40)
Battery & charging (21)
Bluetooth & connectivity (44)
Customer service (15)
Durability & reliability (15)
Ease of use & controls (42)
Performance in noise (28)
Sound quality (91)
Value for money (22)
The hearing aids are praised for their comfort and discreet appearance, with many users forgetting they are wearing them due to their lightweight and comfortable fit. A few users noted initial adjustment challenges, but overall, the sentiment is overwhelmingly positive.
...they are exceedingly more comfortable. i forget that i'm wearing them...
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...i am surprised how comfortable they are. sometimes i'm not aware of them at all...
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...wearing my phonak life 90 hearing aids has given me a new sense of independence and confidence in social settings...
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...they're also comfortable and not one person has noticed i'm wearing hearing aids...
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...good fit. looked good...
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...comfortable to wear...
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...they are comfortable that is easy to forget i have them in...
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...they are so comfortable i have to check that i have them in...
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...these are so small and (after the first few days) so comfortable that i tend to forget that i even have them on...
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...they seem to fit comfortably...
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Opinions on battery and charging are mixed. While many appreciate the rechargeable feature, some users report issues with battery life and charging convenience. The sentiment is neutral due to these mixed experiences.
...love that they have rechargeable batteries...
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...i do miss the charger with a battery pack though. it allowed me to travel overnight without taking all of the wires and also to be comfortable in a power outage...
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...the recharge time is much greater than my old aids...
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...i also like the rechargeable feature over the endless buying of batteries...
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...the right hearing aid started completely losing its charge halfway through the day while the left one had a 50%+ charge left in them...
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...the increased battery drain associate with streaming music or tv...
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...rechargeable hearing aids are a must!...
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...i am very satisfied with the...battery life of these hearing aids...
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...phonak's new model did not have replaceable batteries and i did not trust rechargeable batteries...
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...the battery life on the oticon was impressive...
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Feedback on Bluetooth and connectivity is mixed. While many users appreciate the seamless integration with devices and the ability to stream music and calls, others report issues with connectivity stability and app functionality. The sentiment is balanced between positive and negative experiences.
...phonak's bluetooth works within 30 feet of my older model iphone, so i don't have to carry my iphone around with me and position it properly to have a phone conversation...
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...i was always changing them from the app and they never worked to my specification. especially the bluetooth side. my specialist tried to get them to work, but never succeeded...
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...say for the bluetooth tv cuts in a nd out and the connection doesn't always work...
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...left would drop out sound and not connect properly to app all the time...
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...seamless transition between apple products...
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...wifi connectivity, smooth transitioning between programs...
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...the app and bt connectivity are easy to use...
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...the connectivity, the advanced software features, the tuning, logging and diagnostic capabilities, and even their "automatic" mode is so impressive...
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...the bluetooth feature for streaming is solid...
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...i like the fact that i can hear music from my phone whith them and talk on the telephone with them...
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Customer service is generally well-regarded, with users appreciating the support from audiologists and the purchasing process. However, some users experienced long wait times with Phonak's customer service. The sentiment is positive overall.
...i'm very pleased with my purchase and really like the provider i was referred to! all of this happened because i found the information and guidance i was looking for from ziphearing!...
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