Starkey Livio AI is an outdated model. You may be interested in the newer version, Starkey Genesis AI.

Starkey Livio AI

COSTS, REVIEWS, MODELS

Chat for price
Livio AI 2400
Livio AI 2000
Livio AI 1600
Livio AI 1200
TrustPilot 5 stars500+ Reviews
ZIPHEARING IS TRUSTPILOT`S #1 RATED HEARING PROVIDER
The image of color hearing aids
Champagne (23.7% popularity)

What we love about Livio AI

Artificial Intelligence iconArtificial Intelligence

Livio AI is much more than a hearing aid. It’s a step counter, virtual assistant, fall detector, language translator, and more. Livio AI hearing aids provide the most comprehensive suite of unique features on the market.

Rechargeability (optional) iconRechargeability (optional)

Lithium-ion battery technology ensures you can comfortably enjoy a full day of hearing, including streaming from your favorite devices. Simply set your hearing aids in their charger at night, and you'll wake up to fully-powered devices in the morning.

Bluetooth Connectivity iconBluetooth Connectivity

Connects directly to your iOS®, and select Android™ devices so you can stream audio in excellent quality directly to your hearing aids.

Included with your purchase

Local Care

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Starkey recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Livio AI fits

How hearing aids looks on the head
Champagne (23.7% popularity)
(tap once on the head to see hearing aids off the ear)
Shield icon - 45 Day Risk-Free Trial
45 Day Risk-Free Trial
Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available
Financing Available
Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care
Local Care
Heart icon - local care

Local Care

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Starkey recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=
Warranty
Warranty icon - warranty

Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids
Supplies
Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by:Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing- one of the largest hearing aid suppliers in the country. Read More
Medically reviewed by:Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry.Read More
Updated:Jun 06, 2023
Starkey Livio AI

Reimagining what a hearing aid can do

As of August 31, 2021, Livio AI is an outdated and unavailable model. If you're interested in Livio AI, we'd recommend checking out the next generation model Evolv AI.

Livio AI was most well-known for being named to Time's List of 100 Best Inventions, as the world's first Healthable™ hearing aid, utilizing integrated sensors and artificial intelligence.

Although this model is no longer in production, if you own a pair of Livio AI and have lost a single unit and need a replacement, we recommend contacting Starkey or your hearing provider directly, as there may be some remaining stock available for these situations.

Livio AI at a glance

Sales popularity of Livio AI vs.

for

Relative sales popularity of Starkey models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Livio AI

Based on our internal sales data. Updated daily.

BOUGHT BY 0%of our customers who've bought Starkey in the last 90 days
RETURNED BY 30.7% of customers during their 45 day trial period for a 100% refund
ZipHearing Return PolicyWe think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE IS
48% less
than the national average for this hearing aid
ZipHearing Price

Starkey's product naming convention

Starkey
Brand
Livio AI
Model
2400
Tech level
RIC
Style
R
Rechargeable

Livio AI tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range54.4%
Hearing Aids prices range54.4%
Tech level% of sales
Livio AI 240054.4%
Livio AI 200020.2%
Livio AI 160023.7%
Livio AI 12001.8%

Starkey Livio AI models

Sorted by popularity. Based on our internal sales data. Updated daily.

RATING1
The image of Starkey Livio AI RIC R hearing aidsRIC R
RIC R

Receiver-in-canal style with a lithium-ion rechargeable battery

59.6%
of our customers choose this model
22.1%
of our customers returned this model for a full refund
RATING2
The image of Starkey Livio AI ITC R hearing aidsITC R
ITC R

In-the-canal style with a lithium-ion rechargeable battery

19.3%
of our customers choose this model
54.5%
of our customers returned this model for a full refund
RATING3
The image of Starkey Livio AI RIC 312 hearing aidsRIC 312
RIC 312

Receiver-in-canal style with a size 312 battery

15.8%
of our customers choose this model
27.8%
of our customers returned this model for a full refund
RATING4
The image of Starkey Livio AI ITE R hearing aidsITE R
ITE R

In-the-ear style with a lithium-ion rechargeable battery

5.3%
of our customers choose this model
50%
of our customers returned this model for a full refund
RATING5
The image of Starkey Livio AI BTE 13 hearing aidsBTE 13
BTE 13

Behind-the-ear style with a size 13 battery

0%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING6
The image of Starkey Livio AI BTE R hearing aidsBTE R
BTE R

Behind-the-ear style with a lithium-ion rechargeable battery

0%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING7
The image of Starkey Livio AI RIC 312 CROS hearing aidsRIC 312 CROS
RIC 312 CROS

Receiver-in-canal style CROS transmitter with a size 312 battery

0%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING8
The image of Starkey Livio AI RIC R CROS hearing aidsRIC R CROS
RIC R CROS

Receiver-in-canal style CROS transmitter with a lithium-ion rechargeable battery

0%
of our customers choose this model
0%
of our customers returned this model for a full refund
RATING9
The image of Starkey Livio AI BTE 13 CROS hearing aidsBTE 13 CROS
BTE 13 CROS

Behind-the-ear style CROS transmitter with a size 13 battery

0%
of our customers choose this model
0%
of our customers returned this model for a full refund

Starkey Livio AI 2400 vs 2000 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model1200160020002400
Sales popularity1.8%23.7%20.2%54.4%
Return rate50%18.5%39.1%32.3%
Tech levelLowMidAdvancedPremium
Channels12162024
Speech in Noise Reduction6 dB6 dB8 dB20 dB
Wind Noise Reduction7 dB7 dB15 dB30 dB
E2E Music Adaptation
E2E Wind Noise Management
Spatial speech enhancement
E2E Phone Streaming
Thrive Assistant
Find My Phone
Reminders
E2E Directionality
Transcribe
Translate
IntelliVoice
Edge Mode
Fall Alert

*some features may not apply to all models on this page

For a more detailed comparison, see Starkey`s feature matrix

Starkey Livio AI reviews

Preview for the "The Livio AI’s have a multitude of new features" video
06:13

The Livio AI’s have a multitude of new features

Review by: Roger from VA
Model: Starkey Livio AI 2400 RIC R
Bought: Jul 2021

Hi, my names is Roger. As you can see, I have some age on me. I’m kind of an old guy. And if you look real close, you can see my hearing aids. Well maybe you can’t see them, because they are small and they blend in with my glasses and my hair color, they fit right in your ear socket, they’re comfortable to wear. I have significant hearing loss. Too many years working with equipment, too many years not wearing hearing protection and now I’m paying the price for it. So I got tired of saying to my wife, “what?”, it’s not that I didn’t hear her say something, I just couldn’t understand what she said. It was frustrating for her, it was frustrating for me. So I chose my first pair of hearing aids about 4 years ago, they were Starkey Halo 2s, nice little hearing aids, Bluetooth, programmable, and they were battery powered. So the downside for that is you had to change batteries maybe like once a week, especially if you’re doing lots of streaming, podcasts, or talking on the phone. What I liked about those hearing aids, and I still like about them, is that you can listen to podcasts or talk on the phone hands free, that was a big advantage. I chose, when those, when the microphones, you should know, that hearing aids aren’t forever, and my Starkey Halo 2s, the microphones finally quit working on them, and rather than having them refurbished, I wanted to get a new technology. Because they were battery powered that means you had to put a battery in them, and the little battery case was not completely water tight and if you’re like me out working in the yard in a humid environment like northern Virginia is, you sweat a lot, sweat gets in your ears, and eventually it degrades your hearing aid. I would recommend any of you who say “what?” too many times, who have trouble hearing in crowded environments to look at quality of life and get yourself a set of hearing aids. I chose the Starkey Livio AI. Why did I choose those? Because they have a multitude of new features that other hearing aids don’t have. Okay yeah they amplify sound, you have various settings that you can choose for different environments, if you’re listening to the TV you can set them one way, if you want normal you can set them one way, if you want a crowd you can set them, you can reduce background noise so that background noise around you is not interfering with your hearing. In addition, the Livio AIs also have a multitude of new features. They keep track of your steps for you, they keep track of your brain function, because unbeknownst to us, our brain is our major hearing source through our ears, and so we have to keep our brain sharp, and the Starkey Livios track the different types of environments that you’re in that are stimulating your brain. Because at our age we need to have our brain stimulated and the more we can do that the better off we are. I would encourage you to get the rechargeables because they’re more water tight, and being more water tight, you don’t have to change the batteries, #1, and #2, they’re probably going to last a little longer because the sweats not getting into your hearing aid and degrading it. So in addition to the environmental things that your hearing aid keeps track of, your steps, they also have a fall feature, which, if you fall and your head hits an object, maybe you get knocked out, maybe you slip on the ice, whatever, your hearing aids will notify chosen people, that you’ve indicated should get an alert, so it’s called a fall alert. So you know you get up in age, your balance isn’t as good, falls are part of our future. You fall, you get knocked out, your hearing aid will tell the person, and the person will also know where you are because of the GPS device that’s in them. So that’s another safety feature that’s really cool about the Starkey Livios. So I would recommend if you’re getting hearing aids, buy the most expensive ones that you can, within your budget, because they have a lot of features that make your life way more enjoyable. So, I hope this was a good advertisement for hearing aids because I have significant hearing loss and it’s all part of quality of life.

Preview for the "I don’t think you can go wrong" video
06:14

I don’t think you can go wrong

Review by: Franklin from FL
Model: Starkey Livio AI 1600 RIC 312
Bought: Jul 2021

My name is Franklin and after playing guitar professionally for a number of years, standing in front of loud amplifiers, damaging my hearing, and then getting interested in riding loud motorcycles, sport bikes, I realized that my hearing had deteriorated quite a bit. About 5 years ago I was given a hearing test and told that I had 8% hearing in my left ear, and 20% hearing in my right ear, so basically I was considered legally deaf. So I was recommended to get hearing aids and I did, I got a pair of Rexton hearing aids, had them for 4 years, they worked reasonably well during that time, but they started to wear out and deteriorate and would need some expensive repairs, so I researched getting new hearing aids, and I came upon Starkey Livio AI 1600, which I show here in my hand. These are my relatively new, few months old, Starkey Livio AI 1600 hearing aids, nice champagne color, they’re very comfortable, I chose them after looking at the research on them, and reviews, because of their clarity, and also because they had great noise suppression. One of the things I struggle with is background noise, trying to hear what I need to hear, and my old hearing aids, the Rextons, did not do a good job with noise suppression and these were particularly good at that. So what I like about them is it does cancel out a lot of the background noise, they’re very comfortable to wear, the clarity is much brighter, music that I listen to with my bad ears sound amazingly great with these Starkeys, I like them a lot, I would certainly recommend them. The other thing that I like is they have several adjustments on them for different levels of sound, also different levels of noise suppression, and they’re bluetooth so they go right into my ears when I get a phone call, it’s great, I can be walking outside, the phone rings, it rings right in my ears, I answer my cell phone, and the person is talking right into my ears so I can always hear the call, that wasn’t the case with the Rextons that weren’t Bluetooth, and the clarity again is great with the Livios and that Bluetooth feature. As far as things that I do not like about it, from time to time I’ll get a message, there’s a mans voice that speaks and it says “Resolving the problem, problem resolved”, just things like that that come out of nowhere. I don’t really like that feature, it’s not terrible, but I don’t really like that, the other thing is, I’m waiting for a part for the them to adjust better to my ears, a longer wire, they came with shorter wires, which they offer, but I haven’t been able to get it yet, it’s not necessarily Livio’s fault, but I would like to have them fit better. The other thing I may not like about it quite as much as the Rextons for example is the battery life. Seems to be about 4 days, 5 if I’m lucky but no longer than that, and in the past with the other hearing aids it was a good 7 days, sometimes I got 8, but after 4 days, maybe 5, I get the message in their “battery” and it’s telling me that the battery is weak. So I’m changing batteries more often, because of convenience for me, and the different activities I do, I have battery operated, versus the rechargeable, that of course wouldn’t be an issue with the rechargeable. I would definitely recommend these to a friend, the Starkeys, I think the quality is very good, the sound is excellent, the noise suppression is excellent, so someone searching for good quality hearing aids and in fact, the Starkeys with all the clarity and suppression and Bluetooth were actually less than the Rextons 4 years ago, so I would tell you that there definitely is an improvement in the technology and yet they weren’t as expensive. And the number one piece of advice that I would give to someone who is considering purchasing hearing aids is do your research, look at the different brands, and talk to someone that has used them. I did talk to my local hearing professional and she connected me with someone who actually has used them, a Starkey customer who has had them over a year and has had a great experience and you can get to hear that first hand. So, do your research, see if you can talk to somebody who owns them, but I don’t think you can go wrong in my opinion, with the Starkey Livio AI 1600 hearing aids. Thank you

Show-4 More

Written Reviews

Review by Gordon on Aug 01, 2020
Model: Starkey Livio AI 2000 RIC R
Rating:
VERIFIED BUYER | San Dimas, CA

Probably not for me

The sound quality is okay but the constant feedback overwhelms the benefit of the sound quality. The devices do not stay in place easily and have required constant manipulation to keep them properly placed in the ear canal. Further, the devices have poor compatibility for anyone wearing eyeglasses.
Review by Anthony on Aug 19, 2020
Model: Starkey Livio AI 2000 RIC 312
Rating:
VERIFIED BUYER | Winston Salem, NC

Very pleased

So far, I am very pleased with my new hearing aids. The sound quality is very good and they are a considerable improvement over my old hearing aids. I really appreciate being able to listen to my TV and phone through the hearing aids.

On the negative side, I find it more difficult to insert them in my ears than my old pair of behind the ear aids. It may be that the tube is shorter, but my audiologist said that if he lengthened the tubes, the hearing aid microphone would be behind my ear, rather than on top of it. I also thing the fear lock tube is too short, so I fear losing the aids.

I do wish I could compare the model I purchased with the next higher priced model. If it were better, I would certainly spend the extra money. Have you considered allowing a customer pay only for the higher priced model, but testing two models in the audiologist's office to decide which to buy? Is there some way to do that?
Review by Carol on Jul 30, 2020
Model: Starkey Livio AI 1600 RIC R
Rating:
VERIFIED BUYER | Cranberry Township, PA

Hear the birds chirp again

My Starkey Livio Al hearing aids are exceptional. I love being able to hear the birds chirp again. Easy to maintain and the options with the app are fantastic. I have been given a whole new world.
Review by Larry on Oct 13, 2021
Model: Starkey Livio AI 1600 RIC R
Rating:
VERIFIED BUYER | Pensacola, FL

Sound good, fit good

They sound good, fit good. I can wear them all day and forget im wearing them because there so comfortable. Its very easy to adjust the volume and program s.
Review by Steve on Jan 26, 2021
Model: Starkey Livio AI 2000 RIC R
Rating:
VERIFIED BUYER | Palm Desert, CA

Seems to be fine

The sound quality seems to be fine. Some sounds appear to be a little too loud, too crisp; others seem to be a little soft. Overall the sound seems good. This is my first pair of hearing aids, and I've only had them for 2 months, so as I adapt, my experience my change.
Review by Harris on Feb 12, 2021
Model: Starkey Livio AI 2000 RIC R
Rating:
VERIFIED BUYER | Winnetka, CA

Sound quality is amazing

The sound quality is amazing with my Starkey RIC, Livio 2000Ai
It is very comfortable, so much so I forget that I'm even wearing the device, it is extremely durable and reliable, I like that I can if necessary, I can adjust the volume from my i phone.
The Pros: undetectable, light weight, quality product, fast charging...
The CONS: I have none at this time...

Review by Willie on May 25, 2020
Model: Starkey Livio AI 2400 RIC R
Rating:
VERIFIED BUYER | Santa Monica, CA

Metallic/processed sound

The sound quality is mostly true but my voice and close sounds have a metallic/processed sound. Since I am being asked to only rate the sound quality, I wish I could tune more exact frequencies, because low, middle, and high is just not sufficient to get a true replication of all the varied frequencies of life. All-in-all I am satisfied so far in my first 13 days.
Review by Marcy on Jul 25, 2020
Model: Starkey Livio AI 2400 RIC R
Rating:
VERIFIED BUYER | Santa Monica, CA

Best in 30 years

The Starkey Edge hearing aid are the best I have ever had in almost 30 years of wearing hearing aids. The speech clarity is excellent. I also bought the tv accessory; for the first time in years I can watch tv without needing closed captioning. .I was having some difficulty with the Thrive app but once my iOS was upgraded, the problem was solved. The problem was with my phone not the app.
Review by Roger on Sep 01, 2021
Model: Starkey Livio AI 2400 RIC R
Rating:
VERIFIED BUYER | Annandale, VA

Impressive

Starkey Livio Edge AI 2400 hearing aids are fabulous. Bluetooth enables ease of customizing your hearing aids thru the Thrive app. Lots of features. Too many to list here. The sound quality is impressive and will improve your ability to understand spoken speech. It is not that we didn’t hear what was said but rather that we didn’t understand because we missed a key word. These improve quality of life! The ZipHearing folks are great to work with and make the process seamless. Highly recommended.
Review by Howard on Sep 15, 2021
Model: Starkey Livio AI 2400 RIC R
Rating:
VERIFIED BUYER | Smithville, TN

So far so good

Still getting used to new hearings aids. So far so good. No complaints. Brain Still adjusting. Willing to again evaluate at a later date. Appears to be a gpod profuct
Show1 More

Common questions about Starkey Livio AI hearing aids

Bluetooth / ConnectivityRechargeabilityDisposable BatteriesControls/AppsMiscellaneous

Choose questions category:

Is this hearing aid Bluetooth compatible?
Livio AI is Made for iPhone, which means it can connect directly with iPhones to stream music, phone calls, and more. Livio AI is also compatible with the new Android protocal, Audio Streaming for Hearing Aids (ASHA), allowing direct streaming from select Android devices with Android 10 and Bluetooth 5.0. If your phone isn't directly compatible with Livio AI, you can still get Bluetooth functionality via the Remote Microphone +.
Does this hearing aid allow for hands-free phone calls?
To talk hands-free on the phone requires the Remote Mic + accessory. This will allow you to keep your phone in your pocket/purse, etc, and the microphone on the accessory will pick up your voice so the caller can hear you.
Can this hearing aid be paired directly to my Bluetooth TV?

If you have second generation Amazon Fire TV Cube, you can stream audio directly from the TV to Livio AI hearing aids. If not, you'll need Starkey's TV Streamer accessory to stream audio. 

How many hours a day do the batteries last?
On a full charge, your hearing aids will last about 24 hours if you do no streaming. If you do stream, that number could drop to around 16 hours.
What is the lifespan of the rechargeable batteries?
Your battery will last a minimum of 3 years. After that point, your Starkey provider will send your hearing aid to Starkey for a battery replacement. We expect most providers to charge between $150-$250 per device for this service.
How will I know when my battery needs to be charged?
When the battery is low, you'll hear a spoken notification through the hearing aid that says "battery." Then, 10-15 minutes later, you'll hear a long tone, and the hearing aid will die shortly after that and will require charging before use.
What if I'm on-the-go and my battery dies?
The battery should last long enough that this isn't an issue. But if your battery does quit, you have a few options. First, if you have your charger with you, it has a built-in battery which stores 3 full reserve charges, so you can charge your hearing aids that way, without needing access to electricty. Or, if you have Starkey's pocket-sized Mini Turbo Charger, you can turbo charge your hearing aids in just 7 minutes, getting you 3.5 hours of power, and that also doesn't require plugging into electricity.
How long does it take to get a full charge?
The hearing aids will be fully charged in less than 3.5 hrs, providing 24 hours of power.
Does the charger include a dehumidifier?
Yes, the charger has a built-in compartment for a dessicant puck (included), for dehumidifying the aids.
How long do the batteries last?
Battery life will vary depending on a number of factors. In general, expect 3-5 days from 312 models, and 5-6 days from 13 battery models.
How will I know when it's time to change the battery?
When the battery is low, you'll hear a spoken notification through the hearing aid that says "battery." Then, 10-15 minutes later, you'll hear a long tone, and the hearing aid will die shortly after that unless the battery is replaced.
Are the batteries hard to change?
For most people, no, the size 312 and 13 batteries are large enough to easily handle. But if you're concerned with this, we recommend getting a rechargeable model so you don't have to change the batteries.
How can I control this hearing aid, and which settings can I control?
Using either the onboard rockerswitch, push button, or the handheld remote, you can control the volume and program. Using the Thrive app, you also have access to an equalizer that lets you adjust the base and treble of the hearing aids.
How do I turn this hearing aid on and off?
If you use a model that takes disposable batteries, simply open the battery door to turn the hearing aid off, and when you close it, the aid will turn on. If you use a rechargeable model, the aid will automatically turn off when you put it back in it's charger, and will turn on when you take it out. To turn a rechargeable aid off manually, just press and hold the pushbutton for 3 seconds. Repeat to turn it back on.
Does the app have a “Find My Hearing Aid” feature?
Yes, but it in order for this feature work, your phone and hearing aids must've been paired before the hearing aids were lost. If they were, and you lose your hearing aids, the app will tell you show you a location on a map, where the hearing aids were last connected to the phone.
Is this hearing aid CROS compatible?
The following models are CROS compatible: RIC 312, RIC R, BTE 13
Can I get this hearing aid with a telecoil?
The following models include a telecoil: ITE R, RIC R, BTE 13, BTE R
What makes the Livio AI “Edge” model different from the other Livio AI models?
The answer is in the name- “Edge”. Edge mode, is a special feature only available on this model, which applies artificial intelligence (AI) for on-demand fine-tuning of the sound environment. Simply double-tap on the hearing aid to initiate Edge Mode, which through an environmental analysis of the sound can provide an “extra boost” when in challenging listening situations.

Compatible apps & accessories

Apps (by popularity)

RATING1
The image of Thrive Hearing Control app hearing aids
Thrive Hearing Control app

Thrive Hearing Control app

Take control of your hearing aids, with the most advanced app in the hearing aid industry. Adjust hearing aid volume, base and treble, create customized programs, and stream music or phone calls with the touch of a button. The Thrive app also gives you access to healthable features like brain and body activity tracking. You can set goals and your Brain Score and Body Score will let you know how close you are to meeting them. The Thrive Score is a combination of your Brain and Body scores. The Thrive app also offers information services like Thrive Assistant, Translate, Transcribe, and Self Check, which lets you check your hearing aid performance without an office visit.

Relax

Suffer from tinnitus? This is the app for you. This app allows you to customize 12 different soothing relief sounds by modifying the volume, frequency response, and rate of fluctation, providing you with highly-personalized relief sounds for your unique tinnitus. If your hearing aids are iPhone compatible, or on select Android devices running 10, you can then stream these sounds directly to your hearing aids. In all other cases, you'd need the Surflink Mini Mobile device to stream these sounds to your hearing aids.
RATING3
The image of Thrive Care hearing aids
Thrive Care

Thrive Care

This app is only compatible with Evolv AI and Livio AI 2400 hearing aids. If you use the Thrive Hearing Control app and want to share data from the app with family, friends, or a caregiver, this is the app for them. You can share data like your levels of physical activity, hearing aid usage, battery level, social engagement, and even alert someone if you have a fall.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING1
The image of Standard Premium Charger hearing aids
Standard Premium Charger, $149

Standard Premium Charger, $149

This is an optional charger available for purchase, which has its own own on-board battery that can store 3 full charges. The charger has a built-in compartment for a desiccant puck (included), for dehumidifying the aids. The hearing aids will be fully charged in 3 hours.
RATING2
The image of TV Streamer hearing aids
TV Streamer, $319

TV Streamer, $319

Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the buttons on the device itself.
RATING3
The image of Mini Remote Microphone hearing aids
Mini Remote Microphone, $199

Mini Remote Microphone, $199

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment.
RATING4
The image of Remote Microphone + hearing aids
Remote Microphone +, $299

Remote Microphone +, $299

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment. In the event your smartphone isn't directly compatible with your hearing aids for streaming audio, this device also doubles as a Bluetooth streamer.
RATING5
The image of Table Microphone hearing aids
Table Microphone, $469

Table Microphone, $469

Set it in the middle of the table and enjoy group settings like family gatherings or noisy restaurants. It's eight built-in microphones detect the primary speaker's voice and stream it directly to the hearing aids.
RATING6
The image of Remote hearing aids
Remote, $179

Remote, $179

You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.